BC.GAME - CASINO-SPORTBOOK, OFFICIAL SPONSOR LEICESTER CITY!

[God Of Thunder]

The player won fair and square, so why was there even an issue in the first place? I am 100% sure they tried everything to not pay him, otherwise they wouldn't have dragged this for weeks.

Also there is more to the story which you don't know. BC still is what it is, not trustworthy in my opinion.

And as it was said before, sp.io and stake also paid millions in 1 go to their players before, so BC is defiitely not the first and they only paid because they had a gun to their head.

I have a similar point of view as yours which I posted in my last post in this thread. Casinos always look for every of their TOS to void big winnings. Even in this case, the Bc game support agent accused the player of using 3rd party software to manipulate the games even though it's not possible for a support agent to check it. It proves that this is typical behaviour of these casino who usually do not pay big winnings. I am glad that the player did not played on 3rd party slots or sportsbook. Otherwise they could have take another month to investigate and later deny the payment saying he violated several rules etc etc. Especially when a new scam accusation raising every other weeks.

[pakhitheboss]

Like I said before, the amount in an account does not necessarily need to be huge before a casino can ask for kyc documents to be submitted.

What you are saying is correct because today after a long time, when I logged in using my credentials that I gave for the signature campaign, the casino was asking me to complete my KYC. I simply clicked on the crossed icon as to avoid it. I was not able to capture the image or got a screenshot at that time. Then later on after reading your reply I thought why not again logout and then see whether the pass KYC gets popup.

It again did and it maybe was due to prolonged inactivity the KYC window came up or it is location specific. I am unable to share the video now due to some weird technical reason from my side. I will quote this reply  of mine or will edit this reply of mine by tomorrow to prove that BC is asking KYC when they want to even if you have zero balance.

[arwin100]

The player won fair and square, so why was there even an issue in the first place? I am 100% sure they tried everything to not pay him, otherwise they wouldn't have dragged this for weeks.

Also there is more to the story which you don't know. BC still is what it is, not trustworthy in my opinion.

And as it was said before, sp.io and stake also paid millions in 1 go to their players before, so BC is defiitely not the first and they only paid because they had a gun to their head.

I have a similar point of view as yours which I posted in my last post in this thread. Casinos always look for every of their TOS to void big winnings. Even in this case, the Bc game support agent accused the player of using 3rd party software to manipulate the games even though it's not possible for a support agent to check it. It proves that this is typical behaviour of these casino who usually do not pay big winnings. I am glad that the player did not played on 3rd party slots or sportsbook. Otherwise they could have take another month to investigate and later deny the payment saying he violated several rules etc etc. Especially when a new scam accusation raising every other weeks.

But guess they don't find anything and the player come up clean that's why he receive his winnings and we should be glad that both parties has been settled already.

We could also see that BC.game is capable to pay such huge amount of winnings to their player. Although it really end up well on side of the winner since he experience first a lot of stress before he successful take his winning. Also we could see that the affected winner is already happy with the result so lets still give a credit for BC.game for releasing such huge amount of money to the winner since if this happen to other questionable casino provably he won't get anything from those casino especially that money is so huge.

[pakhitheboss]

Please read my previous reply: https://bitcointalk.org/index.php?topic=5088875.msg64432053#msg64432053
Click the link to see the screen capture: https://youtu.be/bn3UmugaIdU?si=FNSIobYweOCKvKxQ
Do remember that this account was whitelisted when I first joined the signature campaign as weekly payments were supposed to paid in the casino wallet. That means they can ask anyone to pass KYC as per their TOS. This guy is creating issues which does not mean anything.

[Cantsay]

Do remember that this account was whitelisted when I first joined the signature campaign as weekly payments were supposed to paid in the casino wallet. That means they can ask anyone to pass KYC as per their TOS. This guy is creating issues which does not mean anything.

Concerning the whitelisting I don’t think the account ever got whitelisted - I remember when the CM came and made a post concerning it that he got a response from bcgame team that they won’t be able to do it and we have to make the 1x wagering requirement before we’d be able to withdraw - he also gave us some extra during the next week payment to cover for that problem.

I’ll try and look for the post I.e if I can still find it though.

[Haunebu]

Yes they paid, but why praising them for that?
The player won fair and square, so why was there even an issue in the first place? I am 100% sure they tried everything to not pay him, otherwise they wouldn't have dragged this for weeks.

Also there is more to the story which you don't know. BC still is what it is, not trustworthy in my opinion.

Exactly! It's pretty damn evident that this shady site tried everything in their power to delay and possibly and not payout his winnings for as long as possible. Only their proper supporters are supporting this sort of crappy tactics.

Even in this case, the Bc game support agent accused the player of using 3rd party software to manipulate the games even though it's not possible for a support agent to check it. It proves that this is typical behaviour of these casino who usually do not pay big winnings.

Yeah. Very few crypto gambling sites payout big wins quickly after verifying KYC sadly based on what I observed over time.

[Cointxz]

Please read my previous reply: https://bitcointalk.org/index.php?topic=5088875.msg64432053#msg64432053
Click the link to see the screen capture: https://youtu.be/bn3UmugaIdU?si=FNSIobYweOCKvKxQ
Do remember that this account was whitelisted when I first joined the signature campaign as weekly payments were supposed to paid in the casino wallet. That means they can ask anyone to pass KYC as per their TOS. This guy is creating issues which does not mean anything.

It’s always a case to case basis when it comes to casino account KYC. I still have my account unverified on BC until now even though I deposited huge amount before and do a lot of withdrawals.

But I do encounter casino ask KYC immediately after few deposits and withdrawal so this KYC thingy is solely based on the casino security preference because they can trigger it anytime. I think they are using the casino activity most of the time for the KYC.

But some casino indeed using it to delay or potentially forfeit the big wins especially if they have suspicions that the account original owner is from restricted country since they knew if users use VPN to hide their IP.

[Kavelj22]

They didn't really expect the player to get so much support from the forum which is probably why they released his rightful winnings which just goes to show how shady they truly are.

I don't know why you are spreading fud against this casino, but i think you should stop it, if you followed the scam accusation thread until the end, i am sure you would have seen that the reason why the case was not resolved asap is due to reasons beyond their control. They didn't pay simply because that member got support from the community, but because they are a reputable platform, however, it is not rare to see users like you who fud against reputable casinos.

I am surprised that someone is still pushing hate and scandal about a casino that paid in full $7m. It is purely unacceptable.

It is true that bcgame paid $7 million, but it did not go smoothly enough to say that the casino dealt with the issue with absolute integrity. The casino system tried hard to avoid paying that amount, using every excuse as an excuse, and every excuse that does not work allows it to gain more time to search for a new excuse. Perhaps unfortunately for them (and fortunately for the user) the user recorded all his activity in playing Dice and did not leave any loophole that the casino could use against him. At one point, they offered him a settlement to pay a small portion of the amount, but he refused and stuck to his position, and I personally advised him to discuss the settlement in order to save as much as he could.

It is true that bcgame paid the full amount, but I do not exonerate it at all and recommend dealing with it with caution, especially for high-profile players. It may not be very safe to deal with millions of dollars without preparing all the evidence to ensure proper treatment later.

I also believe that the forum plays a major role in making the plaintiff's voice heard and making the casino pay the necessary attention to it. Otherwise, the problem could have continued for a longer time, even if it had ended in favor of the plaintiff.

[OcTradism]

It’s always a case to case basis when it comes to casino account KYC. I still have my account unverified on BC until now even though I deposited huge amount before and do a lot of withdrawals.

But I do encounter casino ask KYC immediately after few deposits and withdrawal so this KYC thingy is solely based on the casino security preference because they can trigger it anytime. I think they are using the casino activity most of the time for the KYC.

But some casino indeed using it to delay or potentially forfeit the big wins especially if they have suspicions that the account original owner is from restricted country since they knew if users use VPN to hide their IP.

Casino or centralized exchange, if people want to use it for a long time, it's better to complete KYC before sending your big fund to account on a casino or a centralized exchange. It's mainly because with more eyes from governments and their authorities on cryptocurrency industry and companies operate in this field, they will create more regulations that are surely stricter with time. So casinos and centralized exchanges will have less choices or even no choice than adjust their Terms of Service to KYC mandatory on all users.

Now things are strict in the USA. and Europe but soon it will spread globally and KYC mandatory will become a new standard in cryptocurrency and casinos that accept cryptocurrency.

KYC will become worst at policy level and wil no longer be case by case like now.

[Fivestar4everMVP]

Please read my previous reply: https://bitcointalk.org/index.php?topic=5088875.msg64432053#msg64432053
Click the link to see the screen capture: https://youtu.be/bn3UmugaIdU?si=FNSIobYweOCKvKxQ
Do remember that this account was whitelisted when I first joined the signature campaign as weekly payments were supposed to paid in the casino wallet. That means they can ask anyone to pass KYC as per their TOS. This guy is creating issues which does not mean anything.

It’s always a case to case basis when it comes to casino account KYC. I still have my account unverified on BC until now even though I deposited huge amount before and do a lot of withdrawals.

But I do encounter casino ask KYC immediately after few deposits and withdrawal so this KYC thingy is solely based on the casino security preference because they can trigger it anytime. I think they are using the casino activity most of the time for the KYC.

But some casino indeed using it to delay or potentially forfeit the big wins especially if they have suspicions that the account original owner is from restricted country since they knew if users use VPN to hide their IP.

There are several factors that contribute to a casino deciding to whether and who to ask to verify his or her account, just like you mentioned about casinos knowing when a user is making use of VPN possibly as a way to hide their true ip address, specially when the gambler is gambling from a restricted country, such a user is likely to trigger the kyc verification system faster then other persons who are not using VPN to play.

And also myself, my Bc.game account is also still unverified, I am not a very frequent gambler though, but I definitely over time have played alot on this casino, withdrawn some nice sum of amount of money which ordinarily should trigger the kyc system if it was on any other random casino, but that didn't happen on BC, this goes to show that maybe Bc is not really heads-on on collecting customers data, but care more about giving customers the satisfaction they need.

[Pandu Geddon]

There are several factors that contribute to a casino deciding to whether and who to ask to verify his or her account, just like you mentioned about casinos knowing when a user is making use of VPN possibly as a way to hide their true ip address, specially when the gambler is gambling from a restricted country, such a user is likely to trigger the kyc verification system faster then other persons who are not using VPN to play.

And also myself, my Bc.game account is also still unverified, I am not a very frequent gambler though, but I definitely over time have played alot on this casino, withdrawn some nice sum of amount of money which ordinarily should trigger the kyc system if it was on any other random casino, but that didn't happen on BC, this goes to show that maybe Bc is not really heads-on on collecting customers data, but care more about giving customers the satisfaction they need.

My BC account has also not been verified yet. But yesterday when I opened the account, I experienced some quite long loading. When it opened, I was suddenly asked to do KYC verification. It seems like it has to be connected to a camera directly, and I accessed it via a PC that is not supported by a webcam. Maybe I will access it via a smartphone first to do the verification. It seems like it will be easier via a smartphone.

[God Of Thunder]

But guess they don't find anything and the player come up clean that's why he receive his winnings and we should be glad that both parties has been settled already.

We could also see that BC.game is capable to pay such huge amount of winnings to their player. Although it really end up well on side of the winner since he experience first a lot of stress before he successful take his winning. Also we could see that the affected winner is already happy with the result so lets still give a credit for BC.game for releasing such huge amount of money to the winner since if this happen to other questionable casino provably he won't get anything from those casino especially that money is so huge.

I got you. But the point Ahoybrause raised is that there is nothing to praise the BC game just because they paid out 7 million dollars. Because the player won fairly, it's the BC game's job to pay the player who won it fairly. It's nothing extraordinary when a casino pays legit winnings, and it's not the first time on the forum. It would have been extraordinary if the player had been guilty, but still, the casino would have paid him, which would not happen.

Yeah. Very few crypto gambling sites payout big wins quickly after verifying KYC sadly based on what I observed over time.

This is the bad part of online casinos. People play in online casinos because they can play remotely and with privacy. But when a casino ends up scamming them, it's a nightmare. But, a player should do their own research before they start playing in a casino. BC game is not that bad, not that good type of casino. You never know what is going to happen.

[shirin1361]

Hello, I have been a member of the site for six years. I have been silent in the chat site for almost a year. I was restricted in the chat for no reason by an Iranian manager who was fired. They don't even tell me the reason, please help me and activate me on the chat site, please.



3. MarMar
User ID: 408193

[ultrloa]

Hello, I have been a member of the site for six years. I have been silent in the chat site for almost a year. I was restricted in the chat for no reason by an Iranian manager who was fired. They don't even tell me the reason, please help me and activate me on the chat site, please.



3. MarMar
User ID: 408193

There's provably a reason on why you have been restricted on their chat. Since there's no person in right mind would do that. Maybe you are spamming or done something wrong which you didn't notice. Since the manager you mentioned is already got fired then maybe the least you can do is to contact their support and talk about your restriction. Provably you can get a proper solution on your issue and the existing managers might grant your request.

Also maybe it will take time for you to get a response if you rely only in their thread. Since I think they are not so active her, so much better just reach their support since I think that is the fastest way you can solve your concerns.

[shirin1361]

No, I didn't send spam, I didn't do anything against the rules, I was receiving rain, and some people were jealous that why I was getting rain, they falsely reported to the manager, until today, I sent more than fifty emails, but every time they give me a repeated answer,




Dear customer,



Thank you for contacting us.



We understand your concerns regarding your permanent chat ban.



After carefully reviewing your appeal, our team has made the decision to enforce a permanent chat ban, and unfortunately, appeals for this account will not be considered. The decision to permanently ban a player from the chat is not taken lightly, and it is made based on a careful evaluation of the situation and the violation of our chat rules.



We understand that you may be disappointed by this decision, but we must ensure a positive and respectful environment for all players.



We appreciate your understanding and cooperation on this.



If you have any other concerns, please reach out to our live support. Stay safe.

[iv4n]

No, I didn't send spam, I didn't do anything against the rules, I was receiving rain, and some people were jealous that why I was getting rain, they falsely reported to the manager, until today, I sent more than fifty emails, but every time they give me a repeated answer...

I wish you luck with this, but from my experience, I doubt they will change their mind and remove your permanent chat ban. It's like that in all casinos, support will not (and I think they can't) do anything about this, you need to find some higher-ranking admin and maybe he can look into your case and help if you really didn't do anything wrong.

I used to use chat in casinos before, but it was somehow different... fewer players and sometimes you could have conversations, but in recent years I haven't used it at all, to much spam, begging for money, and too many people. So you can continue to use the site without it... and if you really care about chat (or just want it for the free drops) you may need to look for another casino.

[Beparanf]

No, I didn't send spam, I didn't do anything against the rules, I was receiving rain, and some people were jealous that why I was getting rain, they falsely reported to the manager, until today, I sent more than fifty emails, but every time they give me a repeated answer,

There’s no way a casino like Bc.game will issue permanent ban to a user on chat without committing any violation. A support check your issue which is different to the moderator that ban you and find out that your case is valid.

This is just a chat ban we are talking and there’s no way they will randomly perma ban user out of nowhere without doing anything against chat rules. The intensity of your violation is probably too high for them to ban you. Just create an account to different casino if you really want the chat box feature.

[AB de Royse777]

No, I didn't send spam, I didn't do anything against the rules, I was receiving rain, and some people were jealous that why I was getting rain, they falsely reported to the manager, until today, I sent more than fifty emails, but every time they give me a repeated answer,

It's a chat ban. Is it so important for you to be in the chat box? If you are serious gambler then why it matters?

[Kavelj22]

No, I didn't send spam, I didn't do anything against the rules, I was receiving rain, and some people were jealous that why I was getting rain, they falsely reported to the manager, until today, I sent more than fifty emails, but every time they give me a repeated answer,

As frustrating as this may seem to any loyal casino user, it seems to me that you are more interested in using this feature. Personally, I did not understand the reason you gave to explain the ban, but at the same time, I do not think that a moderator has wronged you and made a decision against you to ban you based only on reports without evidence. I would really like you to clarify the real reason for which you received the reports. Also, I do not understand the secret of your insistence on not changing the site if you want to enjoy the chat box.

[ziportan]

this was one of my favorite bookies till today.

yesterday my withdrawals were suspended and i was asked to pass verification. i did pass it with no problems but still couldnt withdraw..guy on the live help said i need to wait 24 hours.. today wrote again. they said i need to pass full verification this time.. did that too and still cant withdraw.. wrote them again. another ones told me to wait 2 hours ( btw i could swear these timelines are totally made up instantly by the live help) and now 2 hours passed too and guess what? yes i cant withdraw my damned funds. i mean live help here was always awful and all but when you actually have a problem its just frustrating