BC.GAME - CASINO-SPORTBOOK, OFFICIAL SPONSOR LEICESTER CITY!

[GokuSan]

I have a KYC account that was rejected because I already have a new account verified.

What I'm interested in is verifying the old account, not the new one.

[mitchr4]

I have a KYC account that was rejected because I already have a new account verified.

What I'm interested in is verifying the old account, not the new one.

If the old account is the one you want to verify, you should have completed the KYC process there not on the new account. That's likely why it got rejected. Also, most platforms including BC.Game don't allow one person to have two verified accounts at the same time, as it goes against their KYC policy. I'd suggest contacting BC.Game support as soon as possible and explaining your situation before one or both of your accounts get restricted or banned.

[iv4n]

I have a KYC account that was rejected because I already have a new account verified.

What I'm interested in is verifying the old account, not the new one.

If the old account is the one you want to verify, you should have completed the KYC process there not on the new account. That's likely why it got rejected. Also, most platforms including BC.Game don't allow one person to have two verified accounts at the same time, as it goes against their KYC policy. I'd suggest contacting BC.Game support as soon as possible and explaining your situation before one or both of your accounts get restricted or banned.

I am not even sure how someone gets in this situation... The new account is verified, but he also wanted to verify the old account. Of course, it was rejected... I would like to see what support agents have to say about this, and what decision they will make.

@GokuSan I saw your post history... You should do some reading/research before you do something, especially if money is involved. And the same applies to your comments...

Good luck!

[Questat]

I am not even sure how someone gets in this situation... The new account is verified, but he also wanted to verify the old account. Of course, it was rejected... I would like to see what support agents have to say about this, and what decision they will make.

@GokuSan I saw your post history... You should do some reading/research before you do something, especially if money is involved. And the same applies to your comments...

Good luck!

This kind of action will always look suspicious to a casino, because it can be seen as an intention to commit fraud, especially with possible multi-accounting. No casino will allow that. If he already had an old verified account, he should have used that when applying for KYC. But he didn’t, so that’s on him. The casino can’t really be blamed here.

[SquirrelJulietGarden]

I am not even sure how someone gets in this situation... The new account is verified, but he also wanted to verify the old account. Of course, it was rejected... I would like to see what support agents have to say about this, and what decision they will make.

If using multiple accounts is not allowed, it's certainly not allowed to use one person's identify documents for verifying more than one account. It's like doing double ToS violations from registering multiple accounts, and trying to send request to the casino for verification of a first account, then a second account. Perhaps it was not intentionally a request for a verification of a new account, but somehow mistake a long the way happened. It is not likely will be accepted by BC.Game as I analyzed the situation, it's double ToS violations.

It depends on how BC.Game handling this account, whether they are friendly and revoke the new account KYC status, then allow the person to use that KYC documents for an old account verification. IF the company want, they can do this, but it turns to be something like arbitrarily applying ToS, so I believe that there is very small chance for that possibility.

[GokuSan]

Hello, I have a question: can I remove the KYC from a new account and add the verification to the old account since it was rejected?

[Kelvinid]

I am not even sure how someone gets in this situation... The new account is verified, but he also wanted to verify the old account. Of course, it was rejected... I would like to see what support agents have to say about this, and what decision they will make.

If using multiple accounts is not allowed, it's certainly not allowed to use one person's identify documents for verifying more than one account. It's like doing double ToS violations from registering multiple accounts, and trying to send request to the casino for verification of a first account, then a second account. Perhaps it was not intentionally a request for a verification of a new account, but somehow mistake a long the way happened. It is not likely will be accepted by BC.Game as I analyzed the situation, it's double ToS violations.

It depends on how BC.Game handling this account, whether they are friendly and revoke the new account KYC status, then allow the person to use that KYC documents for an old account verification. IF the company want, they can do this, but it turns to be something like arbitrarily applying ToS, so I believe that there is very small chance for that possibility.

Every casino has its set of rules. Once multi-account is not allowed, they will follow it. In this case, one account will be left while the other will be blocked for sure.

Besides, what is the purpose of continuing the old one when he has a new account and is already verified? Because if we are just having fun and seeking entertainment, we don't need more than 1 account to play with.

It was not just suspicious but clearly against the rules. Violating is not a crime, but they have to obey the rules.

[GokuSan]

I am not even sure how someone gets in this situation... The new account is verified, but he also wanted to verify the old account. Of course, it was rejected... I would like to see what support agents have to say about this, and what decision they will make.

If using multiple accounts is not allowed, it's certainly not allowed to use one person's identify documents for verifying more than one account. It's like doing double ToS violations from registering multiple accounts, and trying to send request to the casino for verification of a first account, then a second account. Perhaps it was not intentionally a request for a verification of a new account, but somehow mistake a long the way happened. It is not likely will be accepted by BC.Game as I analyzed the situation, it's double ToS violations.

It depends on how BC.Game handling this account, whether they are friendly and revoke the new account KYC status, then allow the person to use that KYC documents for an old account verification. IF the company want, they can do this, but it turns to be something like arbitrarily applying ToS, so I believe that there is very small chance for that possibility.

Every casino has its set of rules. Once multi-account is not allowed, they will follow it. In this case, one account will be left while the other will be blocked for sure.

Besides, what is the purpose of continuing the old one when he has a new account and is already verified? Because if we are just having fun and seeking entertainment, we don't need more than 1 account to play with.

It was not just suspicious but clearly against the rules. Violating is not a crime, but they have to obey the rules.

I see how the terms work now, thanks for the information.

[Vaculin]

Hello, I have a question: can I remove the KYC from a new account and add the verification to the old account since it was rejected?

You really have to direct this to support first so you can get the right answer. But normally, once an account is already KYC approved, that becomes your main account.

If there’s an option to close the account, use that first. You need to close the old one, especially the verified one, before you apply for a new verification. You’re giving the casino more work by doing this, but if they allow it, then it shouldn’t be a problem. Better to do it properly than risk getting flagged later.

[stadus]

You’re giving the casino more work by doing this, but if they allow it, then it shouldn’t be a problem. Better to do it properly than risk getting flagged later.

Casinos don’t handle this manually, they already have a system in place, so whatever is registered there is final. You can’t just ask them to remove old or new accounts whenever you want just to keep one.

My guess is he wanted to use the account with higher wagers to get better VIP status, but from the start, that was already wrong. Having two accounts in one casino is not allowed. It can easily be seen as multi-accounting, and we’ve seen many cases like that before where users ended up getting banned or their accounts closed because of it.

[MusaMohamed]

Casinos don’t handle this manually, they already have a system in place, so whatever is registered there is final. You can’t just ask them to remove old or new accounts whenever you want just to keep one.

My guess is he wanted to use the account with higher wagers to get better VIP status, but from the start, that was already wrong. Having two accounts in one casino is not allowed. It can easily be seen as multi-accounting, and we’ve seen many cases like that before where users ended up getting banned or their accounts closed because of it.

It's flexible but more or less flexible, it's platform dependent. Like with centralized exchanges, in the past years, you can not change your account referral link but now you can do it. It's how centralized exchanges can change their policies with time when the competitiveness in cryptocurrency industry becomes higher over time. Casinos can do the same by allowing users to close their past accounts, in case for example a user does not know which account registered in the past but can provide his / her identity document for the casino to check the system internally, and close the past account. Before approving that person to register his/ her new account for using the casino again.

It's possible or not possible, depends on a casino policy like whether policy is flexible or not, but it seems at the present, it is not like a standard in online gambling industry. However, if a person has that need, let's go ahead and ask for support before registering a new account for avoiding compliance violation.

[Shishir99]

Every casino has its set of rules. Once multi-account is not allowed, they will follow it. In this case, one account will be left while the other will be blocked for sure.

Besides, what is the purpose of continuing the old one when he has a new account and is already verified? Because if we are just having fun and seeking entertainment, we don't need more than 1 account to play with.

It was not just suspicious but clearly against the rules. Violating is not a crime, but they have to obey the rules.

Not all casinos block one and leave the other one. Once they confirm that a player has multiple accounts, they may even choose to ban both accounts and confiscate the funds. The player would have nothing to do in such cases if the casino already covers the terms in their terms and conditions page. I don't understand why a player would create multiple accounts at a casino if they have no bad intentions.

If a plyer forget that they had an account on this casino, it could be an exception. In such case, the registration date will be very far from the first one. If I create an account on a casino, I won't forget that in a month or so.

[MusaMohamed]

Every casino has its set of rules. Once multi-account is not allowed, they will follow it. In this case, one account will be left while the other will be blocked for sure.

Casinos barely do this, and they usually block all accounts but can have different solutions for user fund. They can allow users to withdraw deposit money while confiscate won money in such multiple accounts.

Not all casinos block one and leave the other one. Once they confirm that a player has multiple accounts, they may even choose to ban both accounts and confiscate the funds. The player would have nothing to do in such cases if the casino already covers the terms in their terms and conditions page. I don't understand why a player would create multiple accounts at a casino if they have no bad intentions.

That's right as casinos have many terms against multi-accounting and they know that this action is against their casino and can help cheaters to exploit their casinos. Therefore, with terms available, they can take action against cheaters and when they do it, they often do it in a hard way with strict punishments on multi accounters.

If a plyer forget that they had an account on this casino, it could be an exception. In such case, the registration date will be very far from the first one. If I create an account on a casino, I won't forget that in a month or so.

They can proactively ask for support about any concern on possible previous accounts before registering and especially funding their new account. Without proactive support request, any action with a new account will be considered as multiple accounting that breaks ToS while terms are not friendly with users in such violation.

[Shishir99]

That's right as casinos have many terms against multi-accounting and they know that this action is against their casino and can help cheaters to exploit their casinos. Therefore, with terms available, they can take action against cheaters and when they do it, they often do it in a hard way with strict punishments on multi accounters.

The casinos do not block multiple accounts immediately. They do not actively monitor the accounts. They mostly notice when the player requests a withdrawal and the security team starts checking the account. In most cases, if they find multiple accounts and the casino is a KYC casino, they would request a KYC verification without telling the user that we flagged multiple accounts. Once the user completes the KYC, the casino blocks both accounts and confiscates the funds. This is kind of a casino industry standard right now.

They can proactively ask for support about any concern on possible previous accounts before registering and especially funding their new account. Without proactive support request, any action with a new account will be considered as multiple accounting that breaks ToS while terms are not friendly with users in such violation.

I don't think most players do it. I don't remember if I asked any casino support to be confirm that if I had an account on their platform before. But yeah, the players can reach the support and check if they had an account already.

[MusaMohamed]

The casinos do not block multiple accounts immediately. They do not actively monitor the accounts. They mostly notice when the player requests a withdrawal and the security team starts checking the account. In most cases, if they find multiple accounts and the casino is a KYC casino, they would request a KYC verification without telling the user that we flagged multiple accounts. Once the user completes the KYC, the casino blocks both accounts and confiscates the funds. This is kind of a casino industry standard right now.

That's how impossible for cheaters on online casinos with multiple tools to detect multi-accounting to make any ban appeal and succeed at the end. You said it rightly that casinos don't immediately ban any account, if it is not registered from IPs in restricted areas, and they will observe user accounts for a while to collect enough information before making any actions, that usually harsh, against multi-accounters.

Hence, whenever a reputable casino accuses a person with multi-accounting, it's their final decision. As with a lot of evidence for consideration before making their harsh and strict decision, they don't have chance of making mistake, that in other words there is no chance for users to succeed with ban appeals.

[Shishir99]

That's how impossible for cheaters on online casinos with multiple tools to detect multi-accounting to make any ban appeal and succeed at the end. You said it rightly that casinos don't immediately ban any account, if it is not registered from IPs in restricted areas, and they will observe user accounts for a while to collect enough information before making any actions, that usually harsh, against multi-accounters.

Yet, some people manage to abuse casino bonuses with multiple accounts when the casino is a no-KYC platform. However, most casinos now have advanced security systems that can detect multiple accounts without requiring KYC. Casinos do not ban accounts immediately for two reasons: one is that they do not want to collect as much information as possible. The other is that the casino also wants players to make some deposits, and only applies the ban when the user has a substantial balance. This might sound shady; however, the casinos probably do it.

[Faizan Zen]

I haven't played bc.game in a while, and I just realized that the minimum bet in the original game is $0.1, and the original game doesn't add to the wager progress? lol

Before 2026, bc.game frequently distributed bonuses via email, but since 2026, there have been no email bonuses at all. Is bc.game reducing its promotional budget?

[salad daging]

Yet, some people manage to abuse casino bonuses with multiple accounts when the casino is a no-KYC platform. However, most casinos now have advanced security systems that can detect multiple accounts without requiring KYC.

As casinos can detect multiple accounts being accessed on a single device, sophisticated casino security may be able to easily spot this even if it is never published.

The other is that the casino also wants players to make some deposits, and only applies the ban when the user has a substantial balance. This might sound shady; however, the casinos probably do it.

Yep, the obstacles experienced by players when withdrawing large amounts, the casino will carry out the withdrawal process manually if it is found that there are suspicious actions, the casino easily rejects the process, which in the end can block the player's account.

[Mahdirakib]

I haven't played bc.game in a while, and I just realized that the minimum bet in the original game is $0.1, and the original game doesn't add to the wager progress? lol

Which games are you talking about? I can see that users are still placing smaller bets than $0.10 at the in-house games of BCgame. BTW, I just noticed that they have reduced the house edge of the in-house games. They had increased it to 4% last year. Now they have reduced it to 2%.

Before 2026, bc.game frequently distributed bonuses via email, but since 2026, there have been no email bonuses at all. Is bc.game reducing its promotional budget?

They are still distributing bonuses through email to the active users. Many users have discussed about getting exclusive bonuses through email this year.

[Faizan Zen]

I haven't played bc.game in a while, and I just realized that the minimum bet in the original game is $0.1, and the original game doesn't add to the wager progress? lol

Which games are you talking about? I can see that users are still placing smaller bets than $0.10 at the in-house games of BCgame. BTW, I just noticed that they have reduced the house edge of the in-house games. They had increased it to 4% last year. Now they have reduced it to 2%.

Before 2026, bc.game frequently distributed bonuses via email, but since 2026, there have been no email bonuses at all. Is bc.game reducing its promotional budget?

They are still distributing bonuses through email to the active users. Many users have discussed about getting exclusive bonuses through email this year.

On all original games. Have you tried betting? You can only bet under $0.1 if your balance is below $0.1.

Well, that's a pretty bad situation. I started playing bc.game less often after they raised the house edge. HE 4% it became very difficult to win. I think previously the house edge is 1%