Casinos not asking for KYC to register and play, but do require it to withdraw

[Fivestar4everMVP]

The thing is, some people think that it's only when they give out their personal information on casino sites that their details can be sold out to scammers.

No reputable casino would do that, as it would only destroy their reputation and hurt their business, which generates more money than they could earn by selling data to scammers. There's nothing to fear as long as we register with a regulated casino. They will take care of our details the best way they can, knowing they could be penalized if they leak any information.

You are right, no casino will purposely sell off their customers information to scammers because the casinos are already making too much profit from their company and I don't think their is any amount of money that scammers will offer the casino that will make them sell their customers information. Although, in some situation, it could also be possible that the staffs of the casino could be greedy to the extent that they will steal customers information from the cosino and sell it to scammers just to make extra bucks.

I agree with you because any platform neither exchange or gambling platform that sell out their customer information to scammers that is a process of bringing down the particular platform so I know quite well that many people do owns a platform does not like to review it to external people so that they are platform will you continue to have a traffic so I believe that that is one of the reasons no team of a casino gambling platform that will be able to review their secret to any scammer because it you really in danger their platform so I believe that if then try that it will cost a lot of damage to them reputation will not be valued

Wow dude, I think you should really learn how to use punctuations in your comments or posts rather, even though I can see that you are not really good with English, the proper use of punctuations can indeed add more life to your posts, and make it more understandable for readers, this is just a simple advice and no way a castingation, do not misunderstand or misinterprete me.

And the punctuations thing aside, how would customers really know which platform sold their identity out to scammers if and when the customer is one that have passed kyc verification in multiple places or platform with exactly the same ID? Kind of hard if you ask me.
And also, to avoid such thing from happening to a you as a perso, it's important to only choose reputable platform to use and possibly pass kyc on, and in other not to also fall victim to such platforms that participate in selling their user's kyc data, limit your use of multiple platforms, specifically for the same purpose.

[Dr.Bitcoin_Strange]

I agree with you because any platform neither exchange or gambling platform that sell out their customer information to scammers that is a process of bringing down the particular platform so I know quite well that many people do owns a platform does not like to review it to external people so that they are platform will you continue to have a traffic so I believe that that is one of the reasons no team of a casino gambling platform that will be able to review their secret to any scammer because it you really in danger their platform so I believe that if then try that it will cost a lot of damage to them reputation will not be valued

The team of the casino may not be involved in such activity but there are some greedy staff in the company that can do that. We can give benefit of doubts to some reputable platform but you don't know so well what is going on behind the scene.

[stomachgrowls]

I agree with you because any platform neither exchange or gambling platform that sell out their customer information to scammers that is a process of bringing down the particular platform so I know quite well that many people do owns a platform does not like to review it to external people so that they are platform will you continue to have a traffic so I believe that that is one of the reasons no team of a casino gambling platform that will be able to review their secret to any scammer because it you really in danger their platform so I believe that if then try that it will cost a lot of damage to them reputation will not be valued

The team of the casino may not be involved in such activity but there are some greedy staff in the company that can do that. We can give benefit of doubts to some reputable platform but you don't know so well what is going on behind the scene.

One of the possible shit things that could happen on a company on which it would really be that depending into their staff or someone whose really that in charge when it comes to finances or something on which
on the moment that these fellas have that strong kick of greed and wont mind about their reputation or simply into their work on losing it then they would really be doing such foolish steps for them to
have those stolen funds out of those people or gamblers on which it would really be totally be able to affect overall integrity of these companies on which there's nothing we can do about on stopping it.

We do know that once that reputaiton is tanished then it would really be that remain forever into peoples mind on which it would really be making out that kind of doubt on which this isnt something
good for the business. This is why even if you are the owner but if this shit things happen then it would really be able to affect the business so bad.

[shasan]

I have played on a casino and won in multiple rolls that the casino had to fake that there's a glitch on the game and I was told that I can't withdraw my profits. Lucky I have already withdrawn some amounts and the rest was frozen for 3 days then they answered that I wasn't the only one that got affected.

They promised to work on the game to solve the glitch problem. When they were done with their maintenance, I only got compensated and the game went offline. Casinos will do anything to not be at a lost but sometimes they forget that the players can have a lucky day and they will be able to win alot of money. If they don't want people to win above the limits that they can pay, they should have a maximum limit to be won set on their casino and stop being creepy.

Many gambling sites set limits of maximum bet amount and minimum bet amount and at the same time, the site sets the limit of bets based on the odds. But the bet can be placed multiple times after becoming a winner or loser. But id the site doesn't have enough fund for the winner then they should stop their service.

[Wakate]

I agree with you because any platform neither exchange or gambling platform that sell out their customer information to scammers that is a process of bringing down the particular platform so I know quite well that many people do owns a platform does not like to review it to external people so that they are platform will you continue to have a traffic so I believe that that is one of the reasons no team of a casino gambling platform that will be able to review their secret to any scammer because it you really in danger their platform so I believe that if then try that it will cost a lot of damage to them reputation will not be valued

The team of the casino may not be involved in such activity but there are some greedy staff in the company that can do that. We can give benefit of doubts to some reputable platform but you don't know so well what is going on behind the scene.

I don't think this could be easily done because all the info will be with the casino not individual self. In case this kind of thing is happening, I think it could be from the team or the customer cares to make things difficult for users so that they would be complaining and having issues and complaining everytime. This is not ordinary and I see no reason for this. Many of these casinos can be deceptive looking for quick users to use their platform so that they can start making money from themselves. The competition in the gambling world is what do make some casinos to always lie so that they can keep having flow of traffic from new users.

[khaled0111]

The team of the casino may not be involved in such activity but there are some greedy staff in the company that can do that. We can give benefit of doubts to some reputable platform but you don't know so well what is going on behind the scene.

Staff members are part of team. But, based of the context of your reply, by "team" I suppose you are referring to the casino owners, right?
Hiring staff members is the owners' responsibility. So, if something goes wrong, the owners still bear part of the responsibility.
Besides, there should be some kind of restrictions on who can access sensitive data such as users' private information.
Unfortunately, not all casinos take their users' privacy seriously. I once witne3a case where the live chat agent asked the customer to upload his documents via the chat window!

[Mr.right85]

I have played on a casino and won in multiple rolls that the casino had to fake that there's a glitch on the game and I was told that I can't withdraw my profits. Lucky I have already withdrawn some amounts and the rest was frozen for 3 days then they answered that I wasn't the only one that got affected.

They promised to work on the game to solve the glitch problem. When they were done with their maintenance, I only got compensated and the game went offline. Casinos will do anything to not be at a lost but sometimes they forget that the players can have a lucky day and they will be able to win alot of money. If they don't want people to win above the limits that they can pay, they should have a maximum limit to be won set on their casino and stop being creepy.

Many gambling sites set limits of maximum bet amount and minimum bet amount and at the same time, the site sets the limit of bets based on the odds. But the bet can be placed multiple times after becoming a winner or loser. But id the site doesn't have enough fund for the winner then they should stop their service.

I have seen situations where repeated or having to place same market in the sportsbet section created some controversies on this forum.

In this case, the user placed his bet within the acceptable limits as per, maximum stake and wins. All 3 bets where won, big wins on them as the stake was huge as well.

Now, as part of the T&C though not clearly stated, multiple bets on same market wasn't allowed which result in the cancellation of all bets that preceeded the first won bet, stakes was refunded and only one of the won bet was paid out.

This tells you, it isn't a very encouraged practice to have multiple stake in a bet market. You just might find yourself in an awkward situation.

[Fivestar4everMVP]

The team of the casino may not be involved in such activity but there are some greedy staff in the company that can do that. We can give benefit of doubts to some reputable platform but you don't know so well what is going on behind the scene.

Staff members are part of team. But, based of the context of your reply, by "team" I suppose you are referring to the casino owners, right?
Hiring staff members is the owners' responsibility. So, if something goes wrong, the owners still bear part of the responsibility.
Besides, there should be some kind of restrictions on who can access sensitive data such as users' private information.
Unfortunately, not all casinos take their users' privacy seriously. I once witne3a case where the live chat agent asked the customer to upload his documents via the chat window!

Staff; being the same or part of the main team of a company depends on the company's settings and mode of operations, otherwise, I will tell you that staffs are very different from team.

A team is like the group of persons who are working together, hand in hand with the founder/CEO of the company to build the company's product, while a staff is like a customer care, errand person who is hired to either attend to the company's customers, take note of their issues, complaints and report such to the team, or someone who is hired to simply run errands for the team.

And when it comes to hiring a staff, there is always, or suppose to be a HR(human resource) person in the team who oversee to the screening of new applicants, and shortlisting the best ones that qualify to be hired as a staff, now it is up to the management team to decide who gets hired and who's not, hiring a staff is not completely the responsibility of the founder/CEO of the company, but hiring or promoting an existing staff into the management team/board; is more of his or her responsibility(the CEO's).

I hope this is clear enough to easily understand.

[delfastTions]

This seems to be a pretty serious financial problem all over the world right now.  This problem is simply caused by multiple jurisdictions that often do not synchronize financial legislation to a sufficient extent.  And issues such as protecting the rights of players who honestly win big at casinos may not work at all in some jurisdictions.  
Therefore, you are absolutely right that in many cases casino clients cannot receive the money they win.  This is especially true, of course, for those players who, for personal reasons, are forced to remain anonymous.  He simply cannot pass KYC; he is often forced to use VPN and other anonymization means.  And this, I suspect, is a fairly significant portion of all gamblers in the world.

Sorry for the cutting, it's becoming pyramidal. The whole story is here: https://bitcointalk.org/index.php?topic=5467259.msg64279807#msg64279807

For this to happen, there will be some advocacy for better transparency and justice for online activities, especially for those companies that are duly registered, even without regulation. It's unfortunate that most countries where some casinos are registered are not advanced technological-wise to even know what the casinos are doing under their jurisdictions, what they tell them they are doing is what they will agree to and when they are cheating or scamming customers one way or another, they will still believe the report of the casino since the money due to them are promptly paid, which is a very bad practice by the government.

Another big issue is that the cries of customers are not being listened to by the little regulators we have, or even the ordinary governing bodies that should have taken up the cases. Had it been cases taken with high priorities, I am sure that casinos cheating directly or with some kind of practice will reduce or stop it. This should also cover the terms and conditions that are casino-included where it's certain that the customers are being stylishly cheated.

All we want is a fair relationship with casinos, not one-sided advantage.

Of course, an honest attitude towards clients on the part of any casino is positively assessed by the clients themselves. 
But we must also take into account the fact that any casino has as its main goal increasing the profitability of these businesses, and this often forces the managers of such casinos to change the jurisdictions of their business to more loyal ones in terms of requirements for the quality of casino operations, including, in part, local regulators may  turn a blind eye to the manifestation of honesty on the part of the casino on some controversial issues.  This is all bad in the world in my opinion and there are always loopholes.  And these loopholes are also constantly created for commercial reasons by the local regulators themselves.  So this legislative chaos will continue to exist for many years to come.

[passwordnow]

Besides, there should be some kind of restrictions on who can access sensitive data such as users' private information.

This is true, not all of their staff can have acces to sensitive information as that's what they should have specified personnel that will be focused on protecting it.

Unfortunately, not all casinos take their users' privacy seriously. I once witne3a case where the live chat agent asked the customer to upload his documents via the chat window!

What? that's crazy. Maybe that chat support staff lacks of training at that time. But wherever we'd go with that for every customer support procedures, delicate information and documents shouldn't be asked to be posted on the live chat as there will be a lot of people that will take it. Typically, those kind of information must be sent through email or if there's a private window and chat, between the user and the live chat agent, that's how it should be. What casino was that if you don't mind?

[Dr.Bitcoin_Strange]

The team of the casino may not be involved in such activity but there are some greedy staff in the company that can do that. We can give benefit of doubts to some reputable platform but you don't know so well what is going on behind the scene.

Staff members are part of team. But, based of the context of your reply, by "team" I suppose you are referring to the casino owners, right?
Hiring staff members is the owners' responsibility. So, if something goes wrong, the owners still bear part of the responsibility.
Besides, there should be some kind of restrictions on who can access sensitive data such as users' private information.
Unfortunately, not all casinos take their users' privacy seriously. I once witne3a case where the live chat agent asked the customer to upload his documents via the chat window!

Yes, by staff, I mean those that the casino hires to run some activities in the casino, such as "customer support." If anything goes wrong, it's definitely the responsibility of the casino owner and his core team. 

Regarding the live chat agent asking the customer to upload their information, I have not experienced it at a casino, but I had that same experience with a CEX. After several failed KYCs, I contacted the live chat agent and was asked to upload my details to them. 

[mak013]

The team of the casino may not be involved in such activity but there are some greedy staff in the company that can do that. We can give benefit of doubts to some reputable platform but you don't know so well what is going on behind the scene.

Staff members are part of team. But, based of the context of your reply, by "team" I suppose you are referring to the casino owners, right?
Hiring staff members is the owners' responsibility. So, if something goes wrong, the owners still bear part of the responsibility.
Besides, there should be some kind of restrictions on who can access sensitive data such as users' private information.
Unfortunately, not all casinos take their users' privacy seriously. I once witne3a case where the live chat agent asked the customer to upload his documents via the chat window!

It always must be the owners` responsibility. But it must be proved before. If the lost/sold your data, it must be proved. I don`t think that some private person can prove, that he shared his data only with one casino and soon he find it in the internet. And the stuff understand it.
But the same time - even federal services in my country sell your data, so i don`t see any way to save your data privacy.

[Taskford]

The team of the casino may not be involved in such activity but there are some greedy staff in the company that can do that. We can give benefit of doubts to some reputable platform but you don't know so well what is going on behind the scene.

Staff members are part of team. But, based of the context of your reply, by "team" I suppose you are referring to the casino owners, right?
Hiring staff members is the owners' responsibility. So, if something goes wrong, the owners still bear part of the responsibility.
Besides, there should be some kind of restrictions on who can access sensitive data such as users' private information.
Unfortunately, not all casinos take their users' privacy seriously. I once witne3a case where the live chat agent asked the customer to upload his documents via the chat window!

Yes, by staff, I mean those that the casino hires to run some activities in the casino, such as "customer support." If anything goes wrong, it's definitely the responsibility of the casino owner and his core team. 

Regarding the live chat agent asking the customer to upload their information, I have not experienced it at a casino, but I had that same experience with a CEX. After several failed KYCs, I contacted the live chat agent and was asked to upload my details to them. 

Didn't experience that scenario since I always go to the right channel performing those KYC process that they asked me to do. And for me its bit weird for being asked to upload it on the chat box since its like I don't feel any safe to do it especially that possibly a lot of people who handle on their support side that can able to see those details. Unlike if we are doing it on right place maybe there are only less people could able to see it(If I'm not wrong with my assumptions here).

But if I experience that situation on CEX then maybe I will not comply to that situation they asked me to do and will transfer to another exchange where everything is fine then can able to do KYC without having any further issues.

[delfastTions]

The team of the casino may not be involved in such activity but there are some greedy staff in the company that can do that. We can give benefit of doubts to some reputable platform but you don't know so well what is going on behind the scene.

Staff members are part of team. But, based of the context of your reply, by "team" I suppose you are referring to the casino owners, right?
Hiring staff members is the owners' responsibility. So, if something goes wrong, the owners still bear part of the responsibility.
Besides, there should be some kind of restrictions on who can access sensitive data such as users' private information.
Unfortunately, not all casinos take their users' privacy seriously. I once witne3a case where the live chat agent asked the customer to upload his documents via the chat window!

Yes, by staff, I mean those that the casino hires to run some activities in the casino, such as "customer support." If anything goes wrong, it's definitely the responsibility of the casino owner and his core team. 

Regarding the live chat agent asking the customer to upload their information, I have not experienced it at a casino, but I had that same experience with a CEX. After several failed KYCs, I contacted the live chat agent and was asked to upload my details to them. 

Didn't experience that scenario since I always go to the right channel performing those KYC process that they asked me to do. And for me its bit weird for being asked to upload it on the chat box since its like I don't feel any safe to do it especially that possibly a lot of people who handle on their support side that can able to see those details. Unlike if we are doing it on right place maybe there are only less people could able to see it(If I'm not wrong with my assumptions here).

But if I experience that situation on CEX then maybe I will not comply to that situation they asked me to do and will transfer to another exchange where everything is fine then can able to do KYC without having any further issues.

All these checks, as everyone understands, simply actually spread your Personal Data to almost the entire Internet, regardless of where you enter this data.  The fact is that any personal data from protected data warehouses of various business structures is almost always stolen by corrupt employees or hacked by hackers.  So whether you decide to provide your personal data in the form offered to you during the KYC process, or you are asked to write it in a chat, it all makes virtually no difference.  You still become a fully identified individual.  The only difference is the time it takes for the databases to leak into free access on the network. 
Sometimes it takes a long time, of course, but it still happens.

[LUCKMCFLY]

My main idea is that KYC isnt a problem. We mustn't care about our data. We must care about our critical data - CVV, 2FA, and everything about it. Without our phone today it is impossible catch your money. If you think about it.

You are completely right about that , particularly when I go out I always think about not leaving my phone lying around or having it stolen or something , Everything gets complicated for me, but even so, we have to be prepared for things that can happen to us , but I think the immediate reaction Would be to quickly look up the number at the telephone agency so that things don't get Complicated, everything related to money, casinos and all this, are things that shouldn't fail us, although I am from a country where if I go to another the Rooming doesn't work well , so I prefer to have responses in the email and 2FA.

[junder]

It always must be the owners` responsibility. But it must be proved before. If the lost/sold your data, it must be proved. I don`t think that some private person can prove, that he shared his data only with one casino and soon he find it in the internet. And the stuff understand it.
But the same time - even federal services in my country sell your data, so i don`t see any way to save your data privacy.

I don't think there are staff who will sell the data of their customers because I don't know where the profit that can be obtained comes from, but for those who do know it might be an advantage, and if our data is lost either sold or purely lost it must be considered or as you say it must be proven. In addition, it is true what you said, I also doubt that there are people who really share their personal data with only one casino because usually when they are familiar with online gambling, they tend to be easily attracted by the many different advertisements and of course it is different casinos, when they lose at one casino, they will most likely gamble at other casinos, it makes sense because in my neighborhood there are many gamblers like this.

Is it really difficult to maintain personal data when it is connected to the internet? Doing online gambling does seem that personal data must be fulfilled, I myself do gambling only fill in a few of them including username, password, account number, sometimes email and referral code which I usually don't fill in. With email, sometimes I originate not using my own email, including the username. The important part is the account number and account name. Is it possible that they sell that data?

[michellee]

My main idea is that KYC isnt a problem. We mustn't care about our data. We must care about our critical data - CVV, 2FA, and everything about it. Without our phone today it is impossible catch your money. If you think about it.

You are completely right about that , particularly when I go out I always think about not leaving my phone lying around or having it stolen or something , Everything gets complicated for me, but even so, we have to be prepared for things that can happen to us , but I think the immediate reaction Would be to quickly look up the number at the telephone agency so that things don't get Complicated, everything related to money, casinos and all this, are things that shouldn't fail us, although I am from a country where if I go to another the Rooming doesn't work well , so I prefer to have responses in the email and 2FA.

KYC can be a primary things in gambling industry as what we see today. Many casinos already asks their members to do KYC verification to prevents the bad things that could happens. We as a gambler should understand that and if we are not doing any illegal things and the casino have its reputation, we can do KYC as it suggested.

We can avoids to do KYC verification by only use small money and quit immediately because we use gambling for fun. We never thinks about making money from gambling and only wants to fills our free time. The casino will not asks us to do KYC because our winnings will not too big but there still possibility for the casino asks us to do KYC.

But we must aware that casino can asks us to do KYC when we wants to withdraw and we must prepare for that. If you agree, you can continue the process but if you are not agree, you can not do anything except leave it and not regrets. You must be careful when you wants to playing gambling and needs to thinks how if the casino asks you to do KYC. If you can accept that, you can still playing gambling and not thinks much about KYC because that is something that can happens anytime in casino.

[mak013]

It always must be the owners` responsibility. But it must be proved before. If the lost/sold your data, it must be proved. I don`t think that some private person can prove, that he shared his data only with one casino and soon he find it in the internet. And the stuff understand it.
But the same time - even federal services in my country sell your data, so i don`t see any way to save your data privacy.

I don't think there are staff who will sell the data of their customers because I don't know where the profit that can be obtained comes from, but for those who do know it might be an advantage, and if our data is lost either sold or purely lost it must be considered or as you say it must be proven. In addition, it is true what you said, I also doubt that there are people who really share their personal data with only one casino because usually when they are familiar with online gambling, they tend to be easily attracted by the many different advertisements and of course it is different casinos, when they lose at one casino, they will most likely gamble at other casinos, it makes sense because in my neighborhood there are many gamblers like this.

Is it really difficult to maintain personal data when it is connected to the internet? Doing online gambling does seem that personal data must be fulfilled, I myself do gambling only fill in a few of them including username, password, account number, sometimes email and referral code which I usually don't fill in. With email, sometimes I originate not using my own email, including the username. The important part is the account number and account name. Is it possible that they sell that data?

I think the most of us heard news like "someone was catch selling private data" or "the employee of company sold clients data". So it means that someone need it and ready to pay for it.

If it is possible, i try don`t share my data, but today reality tells us that the all withdrawal operation requires phone number or email at least + bank card if you withdraw fiat or your cryptocurrency address. Without KYC you can use fake data - virtual card, phone number, name. They can sell it, but i think that you mustn`t care about it.

[Dr.Bitcoin_Strange]

 
Regarding the live chat agent asking the customer to upload their information, I have not experienced it at a casino, but I had that same experience with a CEX. After several failed KYCs, I contacted the live chat agent and was asked to upload my details to them. 

Didn't experience that scenario since I always go to the right channel performing those KYC process that they asked me to do. And for me its bit weird for being asked to upload it on the chat box since its like I don't feel any safe to do it especially that possibly a lot of people who handle on their support side that can able to see those details. Unlike if we are doing it on right place maybe there are only less people could able to see it(If I'm not wrong with my assumptions here).

But if I experience that situation on CEX then maybe I will not comply to that situation they asked me to do and will transfer to another exchange where everything is fine then can able to do KYC without having any further issues.

It must not have been safe to do so, but I actually did it some years ago, and then I was not really too informed about the risk that is related to giving out personal information so freely without minding the outcome. That's why I said that the reason some people make mistakes is due to a lack of proper information. It was after I joined the forum that I properly understood the dangers of KYC. 

[Oilacris]

 
Regarding the live chat agent asking the customer to upload their information, I have not experienced it at a casino, but I had that same experience with a CEX. After several failed KYCs, I contacted the live chat agent and was asked to upload my details to them. 

Didn't experience that scenario since I always go to the right channel performing those KYC process that they asked me to do. And for me its bit weird for being asked to upload it on the chat box since its like I don't feel any safe to do it especially that possibly a lot of people who handle on their support side that can able to see those details. Unlike if we are doing it on right place maybe there are only less people could able to see it(If I'm not wrong with my assumptions here).

But if I experience that situation on CEX then maybe I will not comply to that situation they asked me to do and will transfer to another exchange where everything is fine then can able to do KYC without having any further issues.

It must not have been safe to do so, but I actually did it some years ago, and then I was not really too informed about the risk that is related to giving out personal information so freely without minding the outcome. That's why I said that the reason some people make mistakes is due to a lack of proper information. It was after I joined the forum that I properly understood the dangers of KYC. 

We aren't that perfect and it's normal that we would really be committing out mistakes specially if we don't know something but on the moment that you do get or know such information then it would really be adding up in overall experience that we do have until we do consider ourselves to be that an experienced and knowledgeable person on which this is really that typical.As speaking about KYC then this won't really be something that avoidable because even if we do speak about crypto based platforms but still as years passing by, they do become that centralized and having that license on which simply means that potential KYC might be asked.