Bitcoin debit card

[Wirex]

Oh my god, are they still had "1 year loading" issue?
I just want to use them again. I click view BTC address button. Just loading.

ROFLMAO

Hello. I understand your confusion. Please let me explain: Due to rebranding process, The website platform it's still on the E-Coin Website. The URL on app.wirexapp.com is NOT AVAILABLE YET for login, and will only work for verifying your phone number.

Please go to www.e-coin.io and try register there. Once you do that, you can access to your Wirex account either on the E-Coin Website, or the Wirex Mobile App.

[Balle1912]

Asking for a friend, what is the current wait to get documents verified?

[Wirex]

Asking for a friend, what is the current wait to get documents verified?

Usually, between 7-10 working days if all documents are correct and accepted by the bank. Please remember verification is performed by the issuing bank, so we might face processing delay due to the high number of applications.

[Balle1912]

Unable to buy btc using my card, get service unavailable and a refid, this affecting everyone or just me?

[Wirex]

Unable to buy btc using my card, get service unavailable and a refid, this affecting everyone or just me?

Hello. We apologize for the inconvenience. Right now the service is working normally. Please clean your browser's cache or reinstall your Wirex Mobile app and try to make your transactions. Let us know if the issue still persists.

[JoshuaMayo1982]

Do I a verified account in order to withdraw from paypal account to the virtual card?

[LeGaulois]

Do I a verified account in order to withdraw from paypal account to the virtual card?

I don't know if you are referring to a particular service but usually yes you need to be verified to withdraw from paypal account to the virtual card. Otherwise you are in risk to have your card locked and the funds maybe lost. So my advice is be sure to be verified before trying or you may loose some money

[JoshuaMayo1982]

Do I a verified account in order to withdraw from paypal account to the virtual card?

I don't know if you are referring to a particular service but usually yes you need to be verified to withdraw from paypal account to the virtual card. Otherwise you are in risk to have your card locked and the funds maybe lost. So my advice is be sure to be verified before trying or you may loose some money

I was referring to Wirex virtual card not the paypal account.
I mean I need to verify my Wirex card by submitting documents in order to withdraw funds to my wirex card to can I do it without submitting the documents?

[Wirex]

Do I a verified account in order to withdraw from paypal account to the virtual card?

I don't know if you are referring to a particular service but usually yes you need to be verified to withdraw from paypal account to the virtual card. Otherwise you are in risk to have your card locked and the funds maybe lost. So my advice is be sure to be verified before trying or you may loose some money

I was referring to Wirex virtual card not the paypal account.
I mean I need to verify my Wirex card by submitting documents in order to withdraw funds to my wirex card to can I do it without submitting the documents?

Hello Joshua. Please, DO NOT TRY to withdraw from PayPal to your card without doing the Wirex Verification Process, or your card WILL BE BLOCKED BY THE BANK. Yes, you can use your Virtual Wirex Card to activate and verify your PayPal account. Please check here to learn how to do it: https://wirexapp.com/blog/how-to-verify-paypal-account-wirex/

However, before doing any kind of transaction between PayPal and Wirex (even the PayPal Verification) you NEED to verify your Wirex card. It's absolutely necessary.

Check this link to learn more about the Verification process: https://help.wirexapp.com/hc/en-us/articles/207161719-How-and-why-to-verify-Wirex-account-

[JoshuaMayo1982]

Do I a verified account in order to withdraw from paypal account to the virtual card?

I don't know if you are referring to a particular service but usually yes you need to be verified to withdraw from paypal account to the virtual card. Otherwise you are in risk to have your card locked and the funds maybe lost. So my advice is be sure to be verified before trying or you may loose some money

I was referring to Wirex virtual card not the paypal account.
I mean I need to verify my Wirex card by submitting documents in order to withdraw funds to my wirex card to can I do it without submitting the documents?

Hello Joshua. Please, DO NOT TRY to withdraw from PayPal to your card without doing the Wirex Verification Process, or your card WILL BE BLOCKED BY THE BANK. Yes, you can use your Virtual Wirex Card to activate and verify your PayPal account. Please check here to learn how to do it: https://wirexapp.com/blog/how-to-verify-paypal-account-wirex/

However, before doing any kind of transaction between PayPal and Wirex (even the PayPal Verification) you NEED to verify your Wirex card. It's absolutely necessary.

Check this link to learn more about the Verification process: https://help.wirexapp.com/hc/en-us/articles/207161719-How-and-why-to-verify-Wirex-account-

since when did it become mandatory?
I read so many people verifying their paypal account without verifying their Wirex card

[OmegaStarScream]

since when did it become mandatory?
I read so many people verifying their paypal account without verifying their Wirex card

I would like to know that too, I withdrew money from my PayPal to the card at some point without verifying any documents and I didn't get my account frozen or anything and the card is still functional. I'm not sure If it has something to do with the fact that I've used the service at the early days though, It's being a long since I didn't withdrew from PayPal.

[JoshuaMayo1982]

since when did it become mandatory?
I read so many people verifying their paypal account without verifying their Wirex card

I would like to know that too, I withdrew money from my PayPal to the card at some point without verifying any documents and I didn't get my account frozen or anything and the card is still functional. I'm not sure If it has something to do with the fact that I've used the service at the early days though, It's being a long since I didn't withdrew from PayPal.

I think they made some changes in past few months
could you please try to withdraw a small amount just to confirm is its still working or not

[gosha@e-coin]

since when did it become mandatory?
I read so many people verifying their paypal account without verifying their Wirex card

ever since our issuing bank has changed the policy (obviously, not by their own will either, but pushed by regulation). It's been a good few months now, quite a while ago - we had informed all users in various forums, blogs, etc, on multiple occasions. Unfortunately have to live with what regulators impose..

[curtoife]

Hello, i need my problem: e60c2fdb-3264-4531-8d32-e325785b7a90 to be solved
My money is frozen: 0.6 bitcoin.
You changed rules in one instant and now froze money of people.
I'm unverified and don't want to verify. i just need the bitcoin i put in the account to be out. That's all

[zoltarspecial]

Hi, today we had a big changes, personally i never used before wirex but i was using e-coin.io . Now we are forced to put a phone number, also with existing and verified too e-coin.io account. As the service now is used not more on a app, don't you think phone verification must be removed from the user experience. i already wrote to the support but, i have verified account, and 2 factor auth enabled...now i'm trying to enter in wirex and there is a ridicolous error " phone number not set ".
I'm very upset about this, yesterday were a scheduled mantenaince for make the change...how could be possible to forget e-coin user and relative problems upcoming after migration?

I'm waiting for an answer.

Thanks.

[OmegaStarScream]

I must say that the new update really rocks, so again, congratulations I think I have found a bug though, that or the price is really that low for some reasons.



The current rates are 1.217$ in preev.com and $1198 with CoinMarketCap while they are ~1128$ on Wirexapp.

[Wirex]

since when did it become mandatory?
I read so many people verifying their paypal account without verifying their Wirex card

November 2016, mate. Please check your email, information was sent reagrding this a long time ago. Also, you can find more information here:
https://help.wirexapp.com/hc/en-us/articles/115000599249-FAQ-about-PayPal

[Wirex]

Hi, today we had a big changes, personally i never used before wirex but i was using e-coin.io . Now we are forced to put a phone number, also with existing and verified too e-coin.io account. As the service now is used not more on a app, don't you think phone verification must be removed from the user experience. i already wrote to the support but, i have verified account, and 2 factor auth enabled...now i'm trying to enter in wirex and there is a ridicolous error " phone number not set ".
I'm very upset about this, yesterday were a scheduled mantenaince for make the change...how could be possible to forget e-coin user and relative problems upcoming after migration?

I'm waiting for an answer.

Thanks.

Hello. The version of Wirexapp is already out, and we are requesting all user to go and login there using there E-Coin account. If you have any issue with the platform, Please contact the support team in this link: https://help.wirexapp.com/hc/requests/new

[gosha@e-coin]

Hello, i need my problem: e60c2fdb-3264-4531-8d32-e325785b7a90 to be solved
My money is frozen: 0.6 bitcoin.
You changed rules in one instant and now froze money of people.
I'm unverified and don't want to verify. i just need the bitcoin i put in the account to be out. That's all

can you, please, send your support ticket number and/or registered e-mail for us to look into the issue?

[Zebedee23]

new site working ok for me, will take a bit getting used to. ! thing thats pretty shitty is the new limit of £25 , imo this is far too high,