Just a question I would like to ask on Cloudbet, because they are sponsoring a pool I am in (English Premier League Bitcointalk pool) so I expected them to be quite high in the rating. But really surprised to see them ranked D. I know trust issues are a thing, so perhaps a lot of bad history with them, but then the same thing can be said for betcoin.ag, yet they are in A.
I don't use either yet, but know both. Sorry for the inconvenience, but why the large gap?
Slaman - thanks for the post. We want questions and opinions from all posters. Player discussion is what this thread is for so that we can make our own decisions on where to play.
In the past, there were delays in grading and replying to questions from Cloudbet especially on the weekends. That has gotten much better with Cloudbet since Ronnie's on board. Every time I'm about to give Coudbet an upgrade, something seems to go wrong. Cloudbet has accepted wagers from restricted countries. After the fact, when a couple of players asked for a withdrawal, Cloudbet asked for KYC and the players are having problems getting paid.
The top books aren't asking for KYC. It's fine if a book closes your account for any reason they deem, but they can never confiscate funds. Confiscating funds results in a downgrade no matter where a player is from. Here are a couple of complaints, one is today.
Cloudbet Stole me 30BTC !!
- I opened an account with Scambet a month ago, deposited 25BTC
- Reasons why I deposited big: I am new to crypto casino, didn’t know much scams before, trusted their license (Montenegro license which I found out it’s actually an empty license after I was scammed, which means they operate WITHOUT license!); also they claimed to have highest limits and I saw each premier league game they could take up to 10-15BTC per bet max.
- Honestly speaking, this scammy company opened account and took deposit at lightning speed, as their promotion slogan.
- Betting result: I won 5BTC via betting on big matches like premier league, Bundesliga, LaLiga.
- 3 weeks ago, when I tried to withdraw, they asked me to verify my phone number, I did. Then they asked for all sorts of docs like passports, address proof etc. I provided them straight away.
- My withdrawal didn’t go through, it’s in “pending” status for over 2 weeks. I kept chasing but they just gave copy-and-paste sort of reply like “it’s being processed by our payment department, as soon as that process is finished you’ll be able to receive your winnings”, “I’ll leave a note to our payments team so that it will be processed as soon as possible”, ”I understand your frustration but unfortunately I am not part of the payment teams/investigation/security teams” etc. You know, typical Scambet style.
- It’s particularly hilarious when you know this company it’s being operated by only 5 staffs/shareholders/thieves. But nobody working there knows what’s going on in the company. They will take your deposit instantly, without any needs to check, as stated online “You don’t need to provide Cloudbet with any personal information, all you need is an valid email address”. But GUYS. don’t ever dream about withdrawals, when it is big money, they will pay you as soon as they finish all their internal procedures which no one could ever tell you what it is. They just pick big or winning fish to SCAM, as simple as that. I wouldn't advise players not to join, as it is actually a perfect platform for losing players, fast account opening, lightning deposit and can take big bets! They won't bother you at all if you lose and withdraw the penny leftovers.
- My account was being LOCKED since last week. No emails, no nothing. Scambet support told me last week that their colleague would write me an email soon but guess what, NOTHING, of course! They only care about how much they could still steal from you further. Till the day you build up your trust in them and deposit / win big, your value is done. Harvest time! Once you are trapped, they disappear!
- Now they are holding me up 30BTC, and I couldn’t login to my account anymore. Luckily I got all the screencaps evidences etc.
- From previous complaints I realized that Scambet is good at making up fancy excuses in an attempt to steal players money.
Hello my account is blocked since Monday, January 14th and I sent the identity documents the same day
How long does it take ?
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