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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3006392 times)
Phoenix1969
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July 03, 2013, 01:04:22 AM
 #3061


For Josh.... 


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LizardBitCoin
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July 03, 2013, 01:17:40 AM
 #3062

haha Yes BFL stands for Best F-ing Luck on getting your order
Phoenix1969
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July 03, 2013, 01:46:42 AM
 #3063

http://decentralizedhashing.com/bitcoin-mining-equipment-table/


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Paladin69
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July 03, 2013, 02:43:23 AM
 #3064

Paladin69..... I just noticed something....

Reading a bit more slowly now......   "This unit has been scheduled for shipping on day 2 of production"
Day two of production, not shipping day two....weeeeeeeee  Smiley


No reply yet.  KnC is either busy or they bought a hidden island.

I kid.  But it does make me sad Sam doesn't reply anymore like he used to.  No more love.  Sad
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Personal text my ass....


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July 03, 2013, 03:22:06 AM
 #3065

Anyone know their refund policy? My Dad is is eager to get a bitcoin miner it is driving me nuts. He had an order in for 4 BFL models but got them refunded because he would have never seen them this year. He ordered 2 KNCMiner's via bank/wire transfer (I went half in with him on one of them) and may even buy one myself later on but there isn't a damn thing on their website about how it connects, what it connects to, wireless?, Ethernet, USB, there is literally NOTHING about what the unit itself. It says that it can use an standard ATX power supply which is cool, but we'd all like to be prepared if it really ships.

Also, could this is just another BFL? Just making announcements with great products so they get tons of pre-order money? I went to to the bank yesterday and made the wire transfer, everything went fine and my bank said that KNC will have the wire in about an hour. When I emailed KNC to confirm payment they told me it would need to take 10 days for it to arrive in their account. I admit, I know nothing about  international banking laws/rules, but how can money from my account be gone already and then not be in KNC's account? Where is it? Did KNC just tell me it will take 10 days to arrive because they just didn't want to help me at that the time?

I remember before I sent money in I use to get replies from someone names SAM. Very polite and took the time the explain everything I asked for. Now that I've paid and sent them money, the responses are days later, quick and uninformative now.  I guess I'm just looking for for of an established place with top notch customer service, that's all....not just another pre-BFL.

And what is the REAL possibility that the Saturn my dad ordered will actually ship in September/October? How long does a bank wire take to go from the US to Sweden? I would think it is pretty instant, since the money is out of my account but KNC email says it will take 10 days to arrive. Does that sound right? Thanks.

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dan99
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July 03, 2013, 03:25:44 AM
 #3066

Please take not bank wire are not instant !! it will take a couple of days. If I were you wait for at least 3 days for them to come through. However they would not take 7 or 10 days or longer.
Paladin69
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July 03, 2013, 03:31:47 AM
 #3067

I remember before I sent money in I use to get replies from someone names SAM. Very polite and took the time the explain everything I asked for. Now that I've paid and sent them money, the responses are days later, quick and uninformative now.

Similar situation except I get no replies anymore.  I'm not a pest.  It has been a while now since my last question.

I tried the sales e-mail today.  We'll see how long it takes.
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July 03, 2013, 03:33:06 AM
 #3068

Anyone know their refund policy?


They have stated before that they will offer refunds up to the shipping date if I remember correctly.
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July 03, 2013, 03:35:05 AM
 #3069

Missing the promise to have the pre-order queue numbers out by last week was not good.  I think they are getting overwhelmed with questions.  I hope they turn it around.
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July 03, 2013, 03:37:49 AM
 #3070

I remember before I sent money in I use to get replies from someone names SAM. Very polite and took the time the explain everything I asked for. Now that I've paid and sent them money, the responses are days later, quick and uninformative now.

Similar situation except I get no replies anymore.  I'm not a pest.  It has been a while now since my last question.

I tried the sales e-mail today.  We'll see how long it takes.

They started directing questions to their customer service email:  customerservice@kncminer.com

I would rather have Sam working on the miners, and leaving the questions to someone else. Especially when most of them have been answered and posted here.
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July 03, 2013, 03:42:01 AM
 #3071

Missing the promise to have the pre-order queue numbers out by last week was not good.  I think they are getting overwhelmed with questions.  I hope they turn it around.

I am going to throw some gasoline on the fire here... I don't know that they'll be able to finalize the queue that fast. I am thinking about the people that opted to "pick up" their orders in Stockholm. This was for their yet to be announced hosting plan. We were being told that if we do not like the hosting plan we can then opt to have the units shipped which to me suggests that they'll have to try and include those people in the queue as well at some point. Not sure if that will mean yet another reset of the queue.
rolling
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July 03, 2013, 03:47:00 AM
 #3072

Missing the promise to have the pre-order queue numbers out by last week was not good.  I think they are getting overwhelmed with questions.  I hope they turn it around.

I am going to throw some gasoline on the fire here... I don't know that they'll be able to finalize the queue that fast. I am thinking about the people that opted to "pick up" their orders in Stockholm. This was for their yet to be announced hosting plan. We were being told that if we do not like the hosting plan we can then opt to have the units shipped which to me suggests that they'll have to try and include those people in the queue as well at some point. Not sure if that will mean yet another reset of the queue.

I don't think it matters where it is being shipped.  It will be shipped to their hosting facility or elsewhere.  Its not like they are going to host them at the production facility.  Also, I was told they were just waiting for wire transfers. I don't know why wire transfer people should get 3 extra weeks though.
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July 03, 2013, 05:48:09 AM
 #3073

Orders will be shipped in the order they were paid. Full stop...

People get so worked up over things they can't control.  The less time KnC spends dealing with nit picky crap like this the better imo.
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July 03, 2013, 09:33:49 AM
 #3074

Status:Paid
Comment: This order has been scheduled for Shipping on day 2 of production

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BigBitz
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July 03, 2013, 10:01:25 AM
 #3075

Some errors on your shipping page I noticed also which don't fill me with confidence Smiley

Broken english isn't always a good sign!

Tips BTC --> 1BS2sYvy3T1cpNhie6CVFMcUrHa84a8mPa <-- Thanks! || Tips [LTC] --> LaytYJNCha7z7zcws5a2o2GWWjvWfDCGkr <--
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July 03, 2013, 11:21:35 AM
 #3076

Topic was created to list the orders : https://bitcointalk.org/index.php?topic=249065

My lucky BTC address : 1LoTTerY3WYbGxVRHvh8oDudDdTxFvvqWF
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July 03, 2013, 12:09:34 PM
 #3077

Missing the promise to have the pre-order queue numbers out by last week was not good.  I think they are getting overwhelmed with questions.  I hope they turn it around.

I'm helping out by NOT emailing them.  They spent the open days to reduce questions.  Sure they should make a real FAQ, but there were lots of answers in the thread. 

If you trust someone you don't need anymore details, since if you don't trust someone all the details in the world still aren't enough.

Many people here aren't going to trust them ever, even when something ships they will still be skeptical on anything they say. 

~~BTC~~GAMBIT~~BTC~~Play Boardgames for Bitcoins!!~~BTC~~GAMBIT~~BTC~~ Something I say help? Donate BTC! 1KN1K1xStzsgfYxdArSX4PEjFfcLEuYhid
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July 03, 2013, 12:19:38 PM
 #3078

Missing the promise to have the pre-order queue numbers out by last week was not good.  I think they are getting overwhelmed with questions.  I hope they turn it around.

This happens to EVERY company that tries to start making mining hardware. You would think they would learn from others?



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July 03, 2013, 12:22:25 PM
 #3079

ALL DONE.

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July 03, 2013, 12:26:02 PM
 #3080

Please take not bank wire are not instant !! it will take a couple of days. If I were you wait for at least 3 days for them to come through. However they would not take 7 or 10 days or longer.

This is a quote from an email from them,

"From: Customer Service [mailto:customerservice@kncminer.com]
Sent: Tuesday, July 2, 2013 8:04 AM

To: opentoe@gmail.com
Subject: RE: Available?
 
Hi,
 
Please allow for up to 10 days for the transfer to arrive in our account.
"

Seriously, 10 days? Last time I've done a bank wire with another company it took 1 day.

So what? If it happens in 1 day or 10, it won't change how quickly the unit ships. There's no gain for impatience.

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