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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3012002 times)
mwizard
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November 26, 2014, 08:54:10 PM
 #39361

Today I received the refund asked April 28.
Full refund +10%
........
    Email to Arn was sent regarding the Distance sell low , and European low regarding unfair contracts terms , and also that during the purchase and registration process no  
    information was requested and no verification submitted in regard to a business to business purchase
    In the beginning of December Arm will take knc to court for my case but I received the refund  so  I`ll close the case tomorrow with Arn

AHA! Grats on the full refund. I said in the past that KnC can't get along with the b2b bullshit! I did! I did!

Settle down folks.  Thorvald said he was after a refund on a Neptune Batch One. As far as I know Neptune Batch Zero and Batch One were always entitled to a refund based on KNC T&Cs.  His problem was a delay in payment.

The Titan terms of sale were very different.  
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mishax1
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November 26, 2014, 09:05:45 PM
 #39362

Today I received the refund asked April 28.
Full refund +10%
........
    Email to Arn was sent regarding the Distance sell low , and European low regarding unfair contracts terms , and also that during the purchase and registration process no  
    information was requested and no verification submitted in regard to a business to business purchase
    In the beginning of December Arm will take knc to court for my case but I received the refund  so  I`ll close the case tomorrow with Arn

AHA! Grats on the full refund. I said in the past that KnC can't get along with the b2b bullshit! I did! I did!

Settle down folks.  Thorvald said he was after a refund on a Neptune Batch One. As far as I know Neptune Batch Zero and Batch One were always entitled to a refund based on KNC T&Cs.  His problem was a delay in payment.

The Titan terms of sale were very different.  

There was no "non-refundable" statement for the Titan batch 1...
faetos
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November 26, 2014, 09:54:23 PM
 #39363

Today I received the refund asked April 28.
Full refund +10%
........
    Email to Arn was sent regarding the Distance sell low , and European low regarding unfair contracts terms , and also that during the purchase and registration process no   
    information was requested and no verification submitted in regard to a business to business purchase
    In the beginning of December Arm will take knc to court for my case but I received the refund  so  I`ll close the case tomorrow with Arn

AHA! Grats on the full refund. I said in the past that KnC can't get along with the b2b bullshit! I did! I did!

Settle down folks.  Thorvald said he was after a refund on a Neptune Batch One. As far as I know Neptune Batch Zero and Batch One were always entitled to a refund based on KNC T&Cs.  His problem was a delay in payment.

The Titan terms of sale were very different. 

There was no "non-refundable" statement for the Titan batch 1...

You have to take all their terms and conditions and question them. If Arn said their business-2-business unverified model was bogus, then they will most likely have issues with a no refund clause. Arn exists to protect consumers from operations like KfC. Kudos to thorvald for finding the right avenue for justice and sharing it with us.
kingpuffy
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November 27, 2014, 12:52:40 AM
 #39364

I guess it's pretty clear now we're not getting our 'bonus miners' - is there any way we can collectively force a response from KnC on this promise using the Swedish/EU laws? 

The Neptune in my opinion at least - is a pretty good miner and seems really solid - but I was promised to be made good by KnC for the delay and price drop to keep me from asking for a refund, and I've got nothing from them.  If at least they'd say 'just kidding' we'd stop waiting for the extra boxes and not keep the space/power supplies needed for them free.

To be 'fair' in my opinion at least - we should be given an extended cloud mining contract for 6-10TH to make up for the lost time, but I don't have any illusions about the generosity of KnC.
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November 27, 2014, 12:56:24 AM
 #39365

You have to take all their terms and conditions and question them. If Arn said their business-2-business unverified model was bogus, then they will most likely have issues with a no refund clause. Arn exists to protect consumers from operations like KfC. Kudos to thorvald for finding the right avenue for justice and sharing it with us.

^^ This. KNC's T&Cs were exactly the same for the Neptune batch one as the Titan batch one. KNC retroactively added the no refunds crap so if ARN think this B2B claim is bullshit, KNC are in a world of hurt.
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November 27, 2014, 01:10:58 AM
 #39366

i would be overjoyed if the vermin who promoted KnC to begin with were also found liable!
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November 27, 2014, 09:03:18 AM
 #39367

The Titan terms of sale were very different.  

For the Titan Terms & Conditions of Sale to be applicable KnC have to deliver the product that was originally specified, which is a device capable of hashing on any scrypt coin and on any pool the customer chooses, as clearly defined by KnC's own staff back in March. Hell, even their attempt to rewrite history by claiming they were promoting and selling something they are now try to define as a 'straight-forward Litecoin-miner', falls down when there is evidence online showing that they knew it could not function on Litecoin's p2pool yet continued to ship anyway.

They didn't ship a faulty product, they shipped an incomplete one with KNOWN LIMITATIONS ON USE, so the T&C's don't apply because what they are delivering to customers is not what the customers contracted KnC to supply when they sent them the money earlier in the year.

Essential breach of contract.

At the point a customer cancelled an order after KnC explicitly confirmed that the product has LIMITATIONS ON USE, KnC is obliged to honour the cancellation and fully refund the customer because they are not shipping them the product the customer paid for.

To make matters worse, KnC threatened customers with penalties if they did not accept delivery of this incomplete product.

They knew it to be incapable of functioning as it should prior to their customers cancelling the order and they knew it to be incapable of functioning as it should when they forced shipment of it onto their customers, against their customers explicit instruction not to.

The more they hold out on fulfilling their legal obligation to honour their customer's right to cancel, the more they expose themselves to potentially serious charges related to fraudulent misrepresentation.




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nicehash
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November 27, 2014, 01:40:58 PM
 #39368

If you are a "lucky" Titan owner you can try to point your miner against NiceHash (EU) or WestHash (USA West, ASIA) ... it seems that the new firmware gives good results on our multipool: http://forum.kncminer.com/forum/main-category/main-forum/64472-nicehash-full-support/page3

Don't forget to add #xnsub to enable extranonce.subscribe at the tail of stratum URL string:

stratum+tcp://stratum.nicehash.com:3333/#xnsub

stratum+tcp://stratum.westhash.com:3333/#xnsub

btw: if KnC will truly implement scrypt-n support as they said in the latest press release, you'll be able to benefit from multi-algo switching on our multipool (https://www.nicehash.com/index.jsp?p=multialgo) - switch between Scrypt/ScryptN in dependance of profitability (current profitability is LTC+30% on Scrypt and LTC+450% on ScryptN).

Give it a try.

Mysil2
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November 27, 2014, 02:00:46 PM
 #39369

If you are a "lucky" Titan owner you can try to point your miner against NiceHash (EU) or WestHash (USA West, ASIA) ... it seems that the new firmware gives good results on our multipool: http://forum.kncminer.com/forum/main-category/main-forum/64472-nicehash-full-support/page3

Don't forget to add #xnsub to enable extranonce.subscribe at the tail of stratum URL string:

stratum+tcp://stratum.nicehash.com/#xnsub

stratum+tcp://stratum.westhash.com/#xnsub

btw: if KnC will truly implement scrypt-n support as they said in the latest press release, you'll be able to benefit from multi-algo switching on our multipool (https://www.nicehash.com/index.jsp?p=multialgo) - switch between Scrypt/ScryptN in dependance of profitability (current profitability is LTC+30% on Scrypt and LTC+450% on ScryptN).

Give it a try.

I see you can choose a profitability limit for the pool to come alive, p=x.xx. Where x.xx is BTC/GH/Day for Scrypt. Is it possible to limit with a precentage above litecoin mining? Something like p=10%?

1BLUeBirdV2RBnyJBQZvNXsCMm3VVqoPTj
nicehash
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November 27, 2014, 02:10:00 PM
 #39370

I see you can choose a profitability limit for the pool to come alive, p=x.xx. Where x.xx is BTC/GH/Day for Scrypt. Is it possible to limit with a precentage above litecoin mining? Something like p=10%?

Not yet, but we might add this feature in the future updates of our service.

SunnyIgor
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November 27, 2014, 04:34:40 PM
 #39371

If you are a "lucky" Titan owner you can try to point your miner against NiceHash (EU) or WestHash (USA West, ASIA) ... it seems that the new firmware gives good results on our multipool: http://forum.kncminer.com/forum/main-category/main-forum/64472-nicehash-full-support/page3

Don't forget to add #xnsub to enable extranonce.subscribe at the tail of stratum URL string:

stratum+tcp://stratum.nicehash.com/#xnsub

stratum+tcp://stratum.westhash.com/#xnsub

btw: if KnC will truly implement scrypt-n support as they said in the latest press release, you'll be able to benefit from multi-algo switching on our multipool (https://www.nicehash.com/index.jsp?p=multialgo) - switch between Scrypt/ScryptN in dependance of profitability (current profitability is LTC+30% on Scrypt and LTC+450% on ScryptN).

Give it a try.

i tried to get it working on my titan but can't connect...
pool is dead on nice hash and westhash
i have this in pool field:

stratum+tcp://stratum.nicehash.com/#xnsub:3333

also without xnsub it does not work..

any help would be appreciated

#edit#
never mind was using the same btc add as my sha 256

nicehash
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November 27, 2014, 05:58:07 PM
 #39372


stratum+tcp://stratum.nicehash.com/#xnsub:3333


The correct URL including port is stratum+tcp://stratum.nicehash.com:3333/#xnsub

eiliant
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November 27, 2014, 11:10:34 PM
 #39373

Received BTC refund for Neptune Batch 0 last week.
Prelude
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November 28, 2014, 05:44:15 AM
 #39374


stratum+tcp://stratum.nicehash.com/#xnsub:3333


The correct URL including port is stratum+tcp://stratum.nicehash.com:3333/#xnsub

Still not working properly for me with 1.14, unfortunately. High rejects and low speed. Probably doesn't help that setting a fixed difficulty doesn't actually work properly. No matter what I set, westhash ends up resetting and spamming me with diff 20 work. I'd have to double check, but I;m pretty sure this also happens with A2 Terminators, but they handle it better than the Titanic.
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November 28, 2014, 07:11:51 PM
 #39375

UPS is holding my titan for 2 weeks now since I don't want to release it to the customs and pay additional 2000$.. how long can I keep it at UPS's hands ?  Roll Eyes
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November 28, 2014, 07:14:47 PM
 #39376

You have a business by any chance? Cost me ~500$ vs ~1600$ to import mine using my business.
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November 28, 2014, 10:58:32 PM
 #39377

UPS is holding my titan for 2 weeks now since I don't want to release it to the customs and pay additional 2000$.. how long can I keep it at UPS's hands ?  Roll Eyes

? Ignore them and they will return to sender ?

cryptodevil
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November 29, 2014, 08:12:57 AM
 #39378

UPS is holding my titan for 2 weeks now since I don't want to release it to the customs and pay additional 2000$.. how long can I keep it at UPS's hands ?  Roll Eyes

What is in that box is not what you paid for. It is an unfinished Titan that KnC shipped to you in full knowledge that it had LIMITATION ON USE that was not disclosed at the time of purchase.

That they are frantically trying to make features work, such as p2pool, is not a 'fault' issue it is an unfinished product issue.

The inability to properly function on certain pools and coins when they chose to despatch your miner is not as a result of a design fault but, rather, a design fact.

Simply put, they are still trying to build the product you actually paid for AFTER having shipped it to you.

They are not allowed to do that. A fault discovered after delivery is one thing, an unfinished product that is knowingly being shipped with design fact limitations in its firmware is akin to shipping you a car with three wheels and limited performance when you paid for one with four and they knew that what they were shipping you was not what you paid for, yet they chose to ship it anyway with the intention of completing it after you'd had it in your possession for a period of time.

If you cancelled your order on the basis that the product was not what you paid for and they claim it was, all the while knowing that it had a limitation on its use that was not originally intended to be in the finished product and is not intended to be in the finished product, then it is not a finished product and they do not have the right to finish manufacturing it on your premises and on your time.

They certainly do not have the right to force delivery of goods that they know are incomplete and their continued intransigence on this matter is going to trip them up big style. If I were a VC company recently invested in KnC, I'd be *really* worried about the chance that all those millions handed to KnC were going to be pumped into legal fees in a vain attempt to dodge responsibility for a fact that is already proven against them.

Here's the facts:
1. KnC's own staff confirmed that the Titan would mine all scrypt coins on any pool the customer chose - the explicit evidence for this was posted by them on their own website back in March.
2. There is no evidence to support KnC's recent claim that the Titan was being promoted as a 'straight-forward Litecoin-miner' and, even if we were to generously accommodate that baseless assertion as though it were true, the inability to mine on Litecoin's p2pool is a limitation of use for a 'straight-forward Litecoin-miner'.
3. Evidence posted on their own website AND in email correspondence, proves that they knew it to have limitations prior to shipping, such as an inability to mine on Litecoin p2pool, let alone all the all limitations related to the, previously promised, 'any scrypt coin any pool' functionality.

No company is allowed to ship a product they *know* to be unfinished or incomplete and they certainly are not entitled to keep parroting "No Refund!" when, even if such an onerous condition of sale were allowed to stand in a court of law (doubtful), it would only apply to the finished product, you know, the one you actually paid for, not the one they decided to ship before they were done building it.




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jelin1984
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November 29, 2014, 11:51:40 AM
 #39379

what diff at worker at titan mineR?
mishax1
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November 29, 2014, 11:54:54 AM
 #39380

You have a business by any chance? Cost me ~500$ vs ~1600$ to import mine using my business.

No, I'm a private customer, If I were a business I could get the vat tax back.
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