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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3045495 times)
Searing
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October 07, 2014, 04:39:44 AM
 #38381

Kurt, on the KNC forum today

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Although there are some problems left to iron out with the firmware, you seem (from the posts I have seen across the forum) to be mixing up the issues with our firmware issues and the issues pool-side. The majority of pools today are not equipped to handle ASIC miners like the Titan. We can't really be held accountable for issues with these pools causing the hash rate to dip.

Its all the pools fault, didn't you know ?




well this link the author of bfgminer says the KNC version is not supported...he does not have a Titan nor has been contacted by KNC on multipool problems or anything

here is the link

https://bitcointalk.org/index.php?topic=626361.msg9108355#msg9108355


As to me (I"m not to popular at KNC) ...my posts are now being montiored and I can't post the stuff on the KNC forum...so someone else feel free to post on there this info

So the further turn down the road by KNC to BFL ...the editing and deleting of posts ...even legit ones that put you in a bad light

so anyway ...not that I'm up on this...but is the multipool issue a bfgminer issue? if so we are sooo f*cked..because KNC obviously says it is the pools fault
and the author of bfgminer says he has no clue in no way to test.....imho it is KNC's version of BFGminer that is the issue..but they can't admit to that
thus my posting on this has not shown up on forums..

man everywhere I go people just love me.....(bfl banned , alpha banned, knc on double secret probation)

sheesh


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October 07, 2014, 04:55:12 AM
 #38382

some singup to make knc pay - https://www.change.org/p/knc-miner-knc-miner-refund-your-customers-upon-their-request-it-s-the-law

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October 07, 2014, 05:29:56 AM
 #38383

I`m waiting for a refund for over 140 days
I had a real problem as my father needed a kidney transplant and asked for a refund on 30.04
Call them , explained them my problem , send them medical leather with the translation of my sister diagnostics and medical problem  (the whole family has health issue ) .
They did not refund me , is the same answer over and over again .
I`ve sent email requesting assistance to over 15 Swedish lawyer with no response .

This is the worst company I`ve ever encountered in EU.
I had enough .

Best
T
 
 

Hey, I just stopped back by on the KnC forum and saw that things have not got any better with the refunds.  This worked for me, but ymmv.  File a complaint form with ARN.  On their website, they have forms for english also.  Now I did receive email from them in swedish and had to translate it, but otherwise everything worked fine.  I just filled out the form, attached my invoice and copies of emails from KnC.  KnC waited until it was time for ARN to have a hearing and then refunded my money.  Good luck on your refund.

Hey guys!

I´m from Sweden and, naturally therefore, speak Swedish. If you wish I can be of help getting through to the right channels for your claims. I have had some experience with ARN (Allmänna Reklammations Nämnden) and it can be a bit complex I´m afraid.

If you want something translated I can do it for your (free of charge) -you can send a tip if you feel the help was good, otherwise a "thumbs up" for my rating as a newbie would be enough! Smiley

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October 07, 2014, 05:42:34 AM
 #38384

Well on a side note with KNC...just to change things up....

When did KNC stop selling of the last batch of Neptunes and Titans? I just saw the page the only thing available to buy from knc
is 200 28mm chips at $5,400.00 usd and Jupiter module upgrade still at $350 (heh you can buy these for $75 bucks on ebay now heh)

so .....is this recent or has it been awhile...if recent I guess it shows they have finally pulled the plug on us pesky customers
and now can  move on to the 'arctic cloud' with class A and class B investors...better class of folk..money wise that is...no need
get hands dirty making an actual 'shudder' consumer product

anyway how long since they sold a 3rd batch neptune..when did they stop?

also when did they pull the plug on the 3rd batch titan as well?

anyway just wondering if this is new or been this way for months..no idea...just  noticed on their product page...I guess the next
hint of when they really have moved on is when the product page disappears....which hey could be any day now...

 

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October 07, 2014, 11:11:41 AM
 #38385

Kurt, on the KNC forum, March 20

Quote
All miners will be shipped within the Q2/Q3 timeframe that we have specified.

http://forum.kncminer.com/forum/resellers-affilicates/general-questions/31583-will-knc-titan-be-profitable
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October 07, 2014, 01:43:08 PM
 #38386

What is their rationale claiming that a connector rated for max 13 amps is enough to draw over 200 watts at 12 volts? I know my Ohm's law, and I can multiply 12 volts times 13 amps, which comes out to 156 watts. One cube draws over 20 amps I think. The heat generated is proportional to the square of the current. 20^2 / 13^2 = 2.37, which means 137% more heat than the connector is rated for.

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October 07, 2014, 02:47:09 PM
 #38387

The connector is good for 13A per circuit. The 6 pin connector has 3 circuits. 39 amps x 12 volts = 468 watts.

http://www.molex.com/molex/products/datasheet.jsp?part=active/0026013116_PCB_HEADERS.xml

Quote
Current = 13A max. per circuit when header is mated to a receptacle loaded with 45750 Mini-Fit® Plus HCS Crimp Terminal Crimped to 16 AWG wire., See Molex Product specification PS-5556-001 for additional current de-rating information.

I have not personally confirmed that they are using the 26-01-3116. It might be worth checking to see what Molex product ID marks are on the Neptune and Titan connectors to confirm.

The Y cables they plan to ship should ameliorate any PSU side issues.

Needless to say, a bad design. These connectors cost less than $1 in quantity. KNC should have used two.
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October 07, 2014, 02:48:21 PM
 #38388

He may be implying each power connector 3 x 1 are rated for 13 amps.

Assuming cables are thick enough and end connectors are good quality.

If this were the case maybe KNC should have included these cables???
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October 07, 2014, 02:50:03 PM
 #38389

Looks like KNC has turned off all the Titans in their DC and is starting to ship the rest of batch 1.

https://bitcoinwisdom.com/litecoin/difficulty
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October 07, 2014, 02:53:55 PM
 #38390

Alpha claims to be shipping soon, maybe they have been mining for a few weeks also?
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October 07, 2014, 02:56:22 PM
 #38391

Maybe because mine still paid
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October 07, 2014, 03:35:20 PM
 #38392

Anyone have shipping updates with their order #'s?

Mine is 198** and still showing nothing but paid.

Don't you just love dealing with these Douche Nozzles? 

I am a trusted trader!  Ask Inaba, Luo Demin, Vanderbleek, Sannyasi, Episking, Miner99er, Isepick, Amazingrando, Cablez, ColdHardMetal, Dextryn, MB300sd, Robocoder, gnar1ta$ and many others!
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October 07, 2014, 03:41:39 PM
 #38393

I have noticed some 199xx reporting as in progress or shipped recently. KNC claim the delivery queue is ordered by paid date, not order number. It appears they are still working on getting machines shipped that were paid on day 1.
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October 07, 2014, 03:55:06 PM
 #38394

Apparently KNC are maintaining the Titan driver themselves and Luke Jr. doesn't provide support.
KNC still claim to be working on fixing all the firmware issues 'round the clock' and 'as fast as we can'

If they just gave Luke a miner, which would cost them next to nothing, they wouldn't have to worry about half this stuff. They gave him gear lastyear.

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October 07, 2014, 04:31:12 PM
 #38395

KNC really needs to ship a bonus Titan to 1 batch buyers. If not then at least an additional module.
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October 07, 2014, 04:35:26 PM
 #38396

KNC really needs to ship a bonus Titan to 1 batch buyers. If not then at least an additional module.

Well that will never happen!
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October 07, 2014, 04:44:51 PM
 #38397

HGAHHAHAHAHHAHAH
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October 07, 2014, 06:49:36 PM
 #38398

Anyone with Titan order been able to get their refund from KnC?
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October 07, 2014, 08:03:18 PM
 #38399

Anyone with Titan order been able to get their refund from KnC?

Nope, they've been flat up refusing to even consider allowing a refund. I've had repeated emails back and forth, no luck.
Looks like i'm getting a paperweight.. definetley an expensive lesson. IMO, POW is dead. You're competing against the companies you buy the devices from. It's centralized bs. Raging.
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October 07, 2014, 08:10:31 PM
 #38400

Anyone have shipping updates with their order #'s?

Mine is 198** and still showing nothing but paid.

Don't you just love dealing with these Douche Nozzles? 

I second the douche nozzle remark.

That being said...My titan is on truck for delivery today in the United States.  Order # 1990x, paid March 19th @ 16:46 knc time.
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