MtGox withdrawal delays [Gathering]

[painlord2k]

I would suggest to list not only the country, but the bank (bank group) you use to get the money out of MtGox.
Just telling SEPA, SWIFT or other is not enough to understand what is happening.

[1714098688]

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[1714098688]

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[1714098688]

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[1714098688]

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[joesmoe2012]

I would suggest to list not only the country, but the bank (bank group) you use to get the money out of MtGox.
Just telling SEPA, SWIFT or other is not enough to understand what is happening.

I was getting SWIFT transfers from Gox to my bank accounts at chase and bank of america (in the usa, both banks utilizie citigroup as the intermediary bank) with only a 1-3 day delay during the first couple weeks of june. It was only at the end of june where things really started becoming a problem.

[zeroblock]

when you said "[..] since all the back logs of May and June 1 st week cleared now", is this regarding EUR SEPA transfers or also USD and bank wires?
Michael Support

EUR SEPA
Michael Support

PLN too
*me*

What is the current USD backlog status? I don't have a USD withdrawal request, but many people have and they are worried as well.
Michael Support

USD or international transfer of funds are processing, but a bit slowly
Michael Support

So basically they are lying about the back logs of May and early June since many of you were still having your wires processed?  Same goes for the individuals in early June from this thread. 

https://bitcointalk.org/index.php?topic=225707.20

[EBM]

FWIW...

We have had USD withdrawals (a few $K total) in limbo since June 12.

We are based in the UK, so whatever the issue is, it's not US-specific.

On a better note: yesterday we gave up and demanded they cancel the withdrawals so we can switch USD to BTC and get out.

They did that within a day, we now have our money.

So... if you're desperate for your lost Gox dollars, that's your answer. Also seems to bolster the story that they are just overwhelmed, unprepared, way behind and covering up. To cancel ours meant they hadn't processed up to June 12 yet...

Not brilliant situation, but better than it could be.

[OhShei8e]

We are expecting that your withdrawal should be processed with in a week since all the back logs of May and June 1 st week cleared now
Michael Support

Seems to be true. I did a withdrawal on the 4th of June. The status of the withdrawal changed today from "confirmed" to "pending". Typically the money is then credited two days later. Thus, the money should be in my bank account by Friday. I'll let you know.

And always remember: "Don't panic!"  



P.S.: I had no contact with the Mt Gox support.

[sd]

So basically they are lying about the back logs of May and early June since many of you were still having your wires processed?  Same goes for the individuals in early June from this thread. 

https://bitcointalk.org/index.php?topic=225707.20

Lying is nothing new to GOX, they lied to me a few times when I was trying to withdraw by SEPA. They could not even keep their lies consistent telling me transfers will take 2 to 4 weeks from submission after I had already waited 7 weeks. GOX are jokers.

[ninjarobot]

Gox is also still holding all the Bitcoinica funds hostage. The court appointed liquidator has been unable to withdraw these funds (tens of thousands of BTC) for at least 7 months exposing all depositors that are still waiting for their money back (1+ years later) to additional delays, more legal fees and additional counterparty risk. Way to go Gox.

[cedus]

TL;DR — he claims that SEPA EUR and PLN withdrawal backlog is at 1st week of june

Sadly not true. My SEPA EUR withdrawals from 2013-04-19 and onwards are still stuck at "confirmed".

Not true indeed. Also my May 3 withdrawal is still at "confirmed". So the EUR SEPA delay is approaching 3 MONTHS.

"May take up to 3 weeks", "Backlog is at 1st week of June". Fucking liars.

[zeroblock]

TL;DR — he claims that SEPA EUR and PLN withdrawal backlog is at 1st week of june

Sadly not true. My SEPA EUR withdrawals from 2013-04-19 and onwards are still stuck at "confirmed".

Not true indeed. Also my May 3 withdrawal is still at "confirmed". So the EUR SEPA delay is approaching 3 MONTHS.

"May take up to 3 weeks", "Backlog is at 1st week of June". Fucking liars.

That's an understatement.  You are looking at fraud, with co-mingling of client accounts.

[MaGNeT]

I'm still waiting for a may 10, 2013 SEPA transfer.

They first lied about the date 3 times and now don't respond to support questions anymore.
Can't get my money back into my MtGox account too, would love to buy back BTC and get out, forever.

I have lots of patience but now it's over.
I hope MtGox dies, we don't need it, another exchange will take over the market.

[sunshine_sid]

me:

    So its two months, one week and six days since I requested my withdrawal.

    Can you kindly tell me, is this a record or do you have other customers who have been treated this way? I just want to know if I am a special idiot or just one of many.

    Thank you

July 13, 2013 22:49
Linda Support
Support Desk

    Hello,

    Thank you for the email. The withdrawal delay is not only for you but for all the Mtgox customers and we are trying to process all of the withdrawals soon. Could you please check with your bank whether the funds has been received and let us know the status?

    Best regards,
   
   Mt.Gox Team

.......................

So there we have it.  Mtgox confirms we are all idiots.   

[horsebox1]

We are expecting that your withdrawal should be processed with in a week since all the back logs of May and June 1 st week cleared now
Michael Support

Seems to be true. I did a withdrawal on the 4th of June. The status of the withdrawal changed today from "confirmed" to "pending". Typically the money is then credited two days later. Thus, the money should be in my bank account by Friday. I'll let you know.

And always remember: "Don't panic!"  



P.S.: I had no contact with the Mt Gox support.

Pending is before confirmed!

[EuroTrash]

We are expecting that your withdrawal should be processed with in a week since all the back logs of May and June 1 st week cleared now
Michael Support

Seems to be true. I did a withdrawal on the 4th of June. The status of the withdrawal changed today from "confirmed" to "pending". Typically the money is then credited two days later. Thus, the money should be in my bank account by Friday. I'll let you know.

And always remember: "Don't panic!"  



P.S.: I had no contact with the Mt Gox support.

Pending is before confirmed!

Yup. By opening a support request you just lose your seat in the queue.

Hint: the queue is a lie. The cake is a lie. But there are chairs and the music is on.

Btw: has anyone noticed that the support reps are always named "Michael" and "Linda"? Seems like, made up names picked from a book for kids.

[Mythoranium]

We are expecting that your withdrawal should be processed with in a week since all the back logs of May and June 1 st week cleared now
Michael Support

Seems to be true. I did a withdrawal on the 4th of June. The status of the withdrawal changed today from "confirmed" to "pending". Typically the money is then credited two days later. Thus, the money should be in my bank account by Friday. I'll let you know.

And always remember: "Don't panic!"  



P.S.: I had no contact with the Mt Gox support.

Pending is before confirmed!

This is wrong. I can now happily confirm that today I received my EUR SEPA transfer, after waiting since June 9th. 
Makes me feel relieved.

My withdrawal status changed from "confirmed" to "pending" a few days ago, so pending probably means it's on it's way across banks.

[solex]

Great news.  Any chance of screenshots of the mtgox withdrawal and bank receipt entries?

[Mythoranium]

Great news.  Any chance of screenshots of the mtgox withdrawal and bank receipt entries?

I am at work now and my yubikey is at home, so I cannot access Mt. Gox. Will have to wait a few hours until I get home.

[MaGNeT]

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[MaGNeT]

I'm still waiting for a may 10, 2013 SEPA transfer.

They first lied about the date 3 times and now don't respond to support questions anymore.
Can't get my money back into my MtGox account too, would love to buy back BTC and get out, forever.

I have lots of patience but now it's over.
I hope MtGox dies, we don't need it, another exchange will take over the market.

Update:

Got in chat support at MtGox today, asked where my money is (waiting for SEPA transfer for over 2 months)... "Linda Support has left the room"...

I consider my money to be lost, don't think I'll ever see it again. Support doesn't answer, chatsupport just leaves...

[shareoops]

I'm still waiting for a may 10, 2013 SEPA transfer.

They first lied about the date 3 times and now don't respond to support questions anymore.
Can't get my money back into my MtGox account too, would love to buy back BTC and get out, forever.

I have lots of patience but now it's over.
I hope MtGox dies, we don't need it, another exchange will take over the market.

try the system in my signature

[nsfsj]

One of my withdrawals arrived today. This was, however, the last one I did. Two still remains (which was executed prior to the one I received).