Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[7788bitcoin]

@Cloudbet - Have pinged your support colleague Stefano in the morning, he said that the team has started verification processes right now but still no reply. Where it got stucked?

The site representative already responded you here, https://bitcointalk.org/index.php?topic=333552.msg53335101#msg53335101 and hopefully you have forwarded the user name as he mentioned and he usually sort out the issue as long as it is genuine but i usually see a delay with sorting out the issue and hopefully you will hear from Ronnie soon as it is really weird to hear that it is taking more than 3 days to verify something and no response regarding your coin.

[1715273898]

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[ceer7]

@Cloudbet - Have pinged your support colleague Stefano in the morning, he said that the team has started verification processes right now but still no reply. Where it got stucked?

The site representative already responded you here, https://bitcointalk.org/index.php?topic=333552.msg53335101#msg53335101 and hopefully you have forwarded the user name as he mentioned and he usually sort out the issue as long as it is genuine but i usually see a delay with sorting out the issue and hopefully you will hear from Ronnie soon as it is really weird to hear that it is taking more than 3 days to verify something and no response regarding your coin.

I believe that they are very good bookie, but I also don’t have a single reason to lie about this
But as you said, very weird situation. If they verify me until Christmas, I am happy about that

edit: Just verified, everything went fine.

[freedomgo]

@Cloudbet - Have pinged your support colleague Stefano in the morning, he said that the team has started verification processes right now but still no reply. Where it got stucked?

The site representative already responded you here, https://bitcointalk.org/index.php?topic=333552.msg53335101#msg53335101 and hopefully you have forwarded the user name as he mentioned and he usually sort out the issue as long as it is genuine but i usually see a delay with sorting out the issue and hopefully you will hear from Ronnie soon as it is really weird to hear that it is taking more than 3 days to verify something and no response regarding your coin.

I believe that they are very good bookie, but I also don’t have a single reason to lie about this
But as you said, very weird situation. If they verify me until Christmas, I am happy about that

edit: Just verified, everything went fine.

So this issue has been resolved already? if so, please try to lock your scam accusation there here. https://bitcointalk.org/index.php?topic=5209282.msg53335000#msg53335000

and put some update on how your problem was resolve, that way, it will not negatively affect the reputation of cloudbet,, look they have trusted feedback.

[ceer7]

I haven’t made any topic to lock...

After a couple of days I have received an email in which they told, that my account has been successfully verified, no additional questions.

[freedomgo]

I haven’t made any topic to lock...

After a couple of days I have received an email in which they told, that my account has been successfully verified, no additional questions.

In your scam accusation thread, you stated that you can't log in to your account.. that problem still hasn't solve until now?

The only thing that bothers me is that I can't login on the website and place bets anymore.

[Cloudbet]

I wanted to provide an update on some outstanding issues that have been resolved:

@Badpeanut - 0.1114 BTC was refunded due to the round being incorrectly graded. Apologies for the time taken to sort this.

@ceer7 & @Coach0909 - Your accounts have been unblocked. Apologies, also for the time taken to sort this but there was an internal process that needed to be followed.

[badpeanut]

I wanted to provide an update on some outstanding issues that have been resolved:

@Badpeanut - 0.1114 BTC was refunded due to the round being incorrectly graded. Apologies for the time taken to sort this.

@ceer7 & @Coach0909 - Your accounts have been unblocked. Apologies, also for the time taken to sort this but there was an internal process that needed to be followed.

Thank you, only took a day to get resolved vs 10 days with email/live chat support. Glad its done and move on.

[Cloudbet]

Lowest Margins & Highest Limits for El Clasico

As much as I enjoy helping customers out on this thread it is also great to blow Cloudbet's horn once in a while and our limits and margins for El Clasico are definitely worth shouting about.

Our margins for tomorrow's meeting of Barcelona and Real Madrid are only 1.56%, with betting limits currently of around 7.5 BTC and rising closer to kick-off. That's the best value and liquidity in crypto.

Bet on El Clasico now and win more with the best odds in crypto.

[MICRO]

Lowest Margins & Highest Limits for El Clasico

As much as I enjoy helping customers out on this thread it is also great to blow Cloudbet's horn once in a while and our limits and margins for El Clasico are definitely worth shouting about.

Our margins for tomorrow's meeting of Barcelona and Real Madrid are only 1.56%, with betting limits currently of around 7.5 BTC and rising closer to kick-off. That's the best value and liquidity in crypto.

Bet on El Clasico now and win more with the best odds in crypto.

Im glad that you guys are including us on that comparison.

You guys recognise competition not like some other already trying to slow us down

I remember couple years ago I had pretty good affiliate campaign on your site, it was very interesting affiliate with my profits depending on my referrals profits. Im not sure if this is still the same here. I liked it.

Now to comment the odds here on this game, this is very specific handicap market which probably not many players will chose. Still pretty impressive low margin.

Also max bet is pretty impressive but again you chose only that one very specific market. On our site for that specific market max bet atm is 2.2btc but we can allow our players to bet as much as they like if they contact our customers support and request it.

[Coach0909]

I'll write an update about my situation as most people just run away and dissapear when their request gets fulfilled.

FINAL UPDATE:
As user @Cloudbet allready said, my account has been unfrozen.

My account got locked on morning of Friday 13th  (Friday 13th curse is real aguess  ) and was unlocked at Tuesday 17th in the morning as well.

Since their support informed me that this KYC process usually lasts about 7-10 days, I was very satisfied that they managed to solve this case much sooner.

I have no complaints on support. User Cloudbet responded immediately and so did their support on e-mail.

The only thing that was little bit uncomfortable for me was that I couldn't log in to my account while this entire proccess of KYC was happening. Also, the thing that confused me was that I couldn't log in into my account and kept getting error that the username or password were incorrect.

My suggestions to Cloudbet is to reconsider that users can still place bets even when they are under proccess of KYC . If you are not for this solution, I think that giving the user error: "You are currently in proccess of KYC verification. You will be able to log in once this is finished." This is only a suggestion though.

All in all, I am satisfied as my accountn and funds have been unfrozen and I am now able to place bets on their site. They are definitely not a scam website as some users on the forum claim.

This is my point of view and I can't vouch for everyon else, but only me.

[plast555]

I've tried sports betting here a couple of times. European bet rates are unusual. Normally the odds should be 1.30, 1.55. We Europeans are used to such proportions. But I'm very confused about your bet rates.

I know that America and Europe have different betting rates. But the European bet rates you offer are really unusual.

Can you give me a few examples so I can understand the point your are making? Thanks

If i understood what he was trying to say, i think he meant the odd types. European odds (fractional odds), Decimal odds and American Odds. Apparently he is confused about your unusual odd rates.

He could use this tool to help him if he's having trouble converting odds: https://www.onlinebetting.com/odds-converter

Yeah, that's exactly what I was trying to explain. But I can't say I have any problems right now. Everything seems to be OK European rates seem to have improved.

[efialtis]

@Cloudbet Why would you restrict anyone from making a 3x parlay consisting of in-play bundesliga football matches? Tried any combination... result always the same: restricted from multi-betting! Seriously I dont get it, you are throwing money away just like that...

[Cloudbet]

@Cloudbet Why would you restrict anyone from making a 3x parlay consisting of in-play bundesliga football matches? Tried any combination... result always the same: restricted from multi-betting! Seriously I dont get it, you are throwing money away just like that...

The main reason that parlays (aka Multiples) normally get rejected is correlation, but that doesn't seem relevant here, so I think it could have been that one or several of the games concerned were suspended - which is likely given you were betting in-play. Difficult to comment without more detailed information, but agree it should be easy for you to make in-play parlays.

[efialtis]

@Cloudbet Why would you restrict anyone from making a 3x parlay consisting of in-play bundesliga football matches? Tried any combination... result always the same: restricted from multi-betting! Seriously I dont get it, you are throwing money away just like that...

The main reason that parlays (aka Multiples) normally get rejected is correlation, but that doesn't seem relevant here, so I think it could have been that one or several of the games concerned were suspended - which is likely given you were betting in-play. Difficult to comment without more detailed information, but agree it should be easy for you to make in-play parlays.

I checked that and tried for minutes - they werent suspended, trust me. And making in-play parlays has been a pain since I first tried you guys it ~10 months ago. Dont mean to bash you or so, I actually wanna help...

[bbc.reporter]

@Ronnie. Will Cloudbet offer the odds for the coming Oscar awards on 2020?

Also, I reckon that we should have more movies betting similar to the + or - Rottentomatoes rating for Starwars hehehe.

[icerich34]

I've a question, do you think bitcoin can be affected by the Star Wars: Episodio 9 premiere? I mean, stack value and all this things

[davinchi]

I checked the NBA games and I was capable of making 8 leg parlay and was allowed for it (had to involve even future games) but everything seemed alright? Maybe it was something wrong with Bundesliga? Have you checked if you could do parlay with as many games you want in any other sport or at least in any other league?
Is it just Bundesliga that you are troubled with?

In any case I am sure cloudbet will have a more formal and professional answer, mine was just worry that I wouldn't be able to do parlay on this Saturday which I am planning on doing and I checked and NBA was allowed, lets hope that Saturday will be allowed as well without a problem. Plus, cloudbet could be one of the few places that could beat out other online sportsbooks (including fiat) and would be very sad to not be able to parlay.

[Coach0909]

I tried to withdraw from my account on cloudbet, but the withdrawal hasn't been processed for more than 16 hours allready?

Why is there such a big delay between a transaction that is not large at all?

[logfiles]

I tried to withdraw from my account on cloudbet, but the withdrawal hasn't been processed for more than 16 hours allready?

Why is there such a big delay between a transaction that is not large at all?

Maybe it's because it was weekend. Give it 24 hours and we if it works.
Did you successfully withdraw funds from Cloudbet after the first issue you reported was worked on?

[bbraun121]

I have been waiting on verification for 9 days and counting.
Took time off to send, waiting the stipulated time.

Customer service has been good to me but the verification team has not even replied for 9 days after sending personal documents.

I think this is extremely unprofessional of the company. Hope to reach a resolution @Cloudbet