Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[eaLiTy]

I heard that someone won 160btc from the live casino from them.
Any details as the email from them did not tell which game this one player won on and from which casino they played at.
Since they have a handful of different casino locations they have for live playing on.

Looks like they have being sending this mass mail about this big jack pot win,but i did not find anything about that in the site nor i heard anyone claiming to have won those prize,either it is a publicity stunt or they have to provide the transaction ID to show they have indeed sent the winning amount to the rightful winner.

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[btc-hunter]

cloudbet.com - The worst casino ever! Stay away!

Yesterday 2 November 2017 I have made a deposit of 100 USD with this casino called cloudbet.com. I have won equivalent of 200 USD so my total was 300 USD. To test the system I have wanted to withdraw 200 USD from it and played and lost the remaining 100 USD. All good an nice so far.
My withdraw apeared in my account as pendig but nothing strange yet.

After 2 - 3 hours I have contacted cloudbet.com live chat to see why my withdraw is still pending. The guy from live chat said to me that because of "fraud check" my withdraw is still in pendig. I said OK I wait and left the chat.

After another 2-3 hours I have contacted again cloudbet.com live chat to see why my withdraw is still pending. The guy from live chat, this time, said to me that it may take up to 24 hours for my withdraw to be processed. I said Ok again and left the chat.

Today 3 November 2017 with 4 hours before the 24 hours has passed I have contacted again cloudbet.com live chat to see why my withdraw is still pending. The guy told me again that it may take up to 24 hours. I said OK again and left the chat. After 2 hours I have contacted again cloudbet.com live chat to see why my withdraw is still pending. The guy told me same thing it may take 24 hours to process. Then I have asked him if exactly 24 hours or more. He told me that up to 24 hours and that he will forward my issue to withdraws team. I have asked him more informations about why my funds are not realeased and he denied to answer. I have asked him when the withdraw team will be back to me and he told me that when they have time.

I have asked him why they are so busy that in 24 hours they couldn't release 200 USD. He denied to answer claiming that is out of his power.

Now the 24 hours have passed and I'm back on chat with my friend Roy

Again he told me that he can't tell me why they don't release my 200 usd even if the 24 hours has passed. I told him to point me on theier website at the section where it says in how much time a issues is resolved. He really answered me that they don't have this info. I have asked him if the people are rightfull to know in how much time theier issues will be resolved. He really answered me "NO".

When I asked him why on theier website it says that deposits and withdraws are almost instantly and only for large amounts may take a while he told me that they will look into it.



From the cloudbet.com website:

--------------------------------------------

How long will my deposit take to be credited?
All deposits are processed instantly. If you do not see you deposit credited to your account within a few seconds please contact our support team at support@cloudbet.com with details of your transaction.

TRUE
 
 
How long will my withdrawal take to be processed?
The vast majority of withdrawals are processed instantly. However, for security reasons it is necessary for us to process very large withdrawals manually, which will result in a short delay. If you have any concerns about a withdrawal please don’t hesitate to contact support@cloudbet.com with your transaction details.

FALSE



Why should I use a Bitcoin gaming site rather than one featuring traditional payment methods?
Bitcoin is a great option for a number of reasons:

- Quicker processing times (instant deposits and withdrawals) TRUE only for deposit

- The currency and its infrastructure provide you with greater privacy (an email address is all you need to create an account) TRUE

- No payment processing costs, and it eliminates the risk of credit card fraud FALSE

- Complete control over the security of your funds FALSE



----------------------------

Conclusion is the next 2 possible versions:

1. They keep your money locked more than 24 hours hopping you will cancel the withdraw.
2. The website is fraud.


I will let you know if they will release my funds or not.

[Josepht]

@BTC-hunter, it's very common for gambling websites to hold your funds for a while when you want to withdraw to check if everything is okay. Once the first withdrawal has gone through, the following withdrawals will be instant. It's not just cloudbet, it's basically all online casinos.

[btc-hunter]

@Josepht, actually I have to tell you that this is not true. Another casino I'm playing with is always instant. Deposit is available once the transactions is registered on blockchain with 0 confirmations. If your deposit is confirmed by 3 or more confirmations you can withdraw any funds and when I did that never took more than 5 mns the transactions to apear on blockchain. Most of time is in 30 secs. Joined cloudbet.com for sport bettings but that dosen't work too!

I understood they keep my funds to see if everything is alright but 48 hours passed already and no answer from theier support and no withdraw released.

If this is a subject of fraud check (I don't see what fraud with bitcoin since I have transfered them the coins 2 days ago and they received it since then) then they should tell me, do the fraud check and get done with it. But they keep telling me they can't tell based on theier past experience how much time will take for an withdraw to be released. The live chat guy really told me that if this is not mentioned on theier website it can take between 24 hours and 10 years. WTF!

I don't understand how many withdraws can they have if they don't release 0.04 btc in 48 hours. This can't be explained by me, they can't explain it, nobody can. The only 2 reasons I see are this:

1. They keep your money locked as much as possible hopping you will cancel the withdraw.
2. The website is fraud.


If they don't release the withdraw until monday I will be 100% sure that this is fraud. There is no logical explanation to me why they don't tell me anything or release the funds.

[Kevinn22]

STAY AWAY FROM CLOUDBET

made a deposit, noticed slot play was in mbtc and minimum bets were way too high so I decided to take the hit on fees and pull the money back.

2 days later my withdraw is still PENDING and live support gives me the run around.

---------BEGIN LIVE CHAT
(01:40:09)    Mark: Please note, due to issues with a third party service provider we are currently manually processing withdrawals. This has been causing some delays in processing times. However, we expect to return to automatic withdrawals very soon. My apologies for the inconvenience. Your patience and understanding is greatly appreciated.
(01:40:24)    kevin*: its been 2 days
(01:40:58)    kevin*: this is unacceptable
(01:41:15)    Mark: I can understand your frustration.
(01:41:55)    kevin*: if its processed manually, why cant you process it now?
(01:44:04)    Mark: I do not have the authority to process withdrawals.
(01:44:14)    kevin*: does anyone?
(01:44:28)    kevin*: 2 days....
(01:44:49)    kevin*: it takes 30 seconds to manually process a withdrawal that should've been instant in the first place
(01:45:01)    Mark: Our payment team are currently processing withdrawals.
(01:45:21)    Mark: Yours should also be processed very soon.
(01:45:27)    kevin*: WHEN will i be paid
(01:45:46)    Mark: I do not have a timeline.
(01:45:56)    kevin*: will it be before christmas?
(01:46:11)    Mark: Hopefully yes.
(01:46:22)    kevin*: hopefully...
(01:46:28)    kevin*: fantastic
(01:46:45)    Mark: Sorry about that.
--------------END


Also, if https://www.walletexplorer.com/wallet/CloudBet.com is true and the only wallet they hold, then they haven't made a payout in 23 days....
Anyone know if that link above is true?

[Lionidas]

I heard that someone won 160btc from the live casino from them.
Any details as the email from them did not tell which game this one player won on and from which casino they played at.
Since they have a handful of different casino locations they have for live playing on.

I havent heard about that. Any more info?

Cloudbet sent an email about that topic a while ago to their affiliates (which I am by coincidence). They claimed that a player won 160 BTC playing in their live casino. They didn't give more info about the player or game or anything else. I guess they used the event to promote their site, or at least they hope that the affiliates will promote their site for them.

This is the email they sent:

Dear affiliates,

Another week in the world of bitcoin and another record smashed. No, I'm not talking about the bitcoin price hitting $6,000, I'm talking about a Cloudbet player taking home a record 160 BTC, equivalent to over €768,000 whilst playing in our Live Casino – the largest single-session win in Cloudbet's history!

To celebrate this amazing feat and to increase the acquisition of new players, the Cloudbet team will be ramping up marketing efforts to promote this achievement, to attract new players, and use the interest in our player's €768K win to reach a mainstream audience.

To support your acquisition efforts, we have created an official press release, updated our media section with 160 BTC winner banners, created a promotion landing page and on-site promotions to improve your conversion rates, whilst also creating excitement for current players, and reconnecting with lapsed BTC players.

We are optimistic that this record-breaking announcement will appeal to a wider audience, and help you earn more in the process. As always, we're happy to answer any questions you might have and will be able to share the press release on request.

Kind regards,

The Cloudbet Affiliates Team

Received that very same email as well as it was the one I was referring too.

Also 23 days without any payments coming from their casino wallet?
That is very strange and makes it sound like they have an exit scam in progress here.
Most casinos do whenever the price of bitcoin goes up and they think to themselves why not just leave it while they can still just cashout out all the casino profits in fiat and live on a island in the caribbean of somewhere like that where they can hide out on until the heat is off them.

[BrannigansLaw]

Also 23 days without any payments coming from their casino wallet?
That is very strange and makes it sound like they have an exit scam in progress here.
Most casinos do whenever the price of bitcoin goes up and they think to themselves why not just leave it while they can still just cashout out all the casino profits in fiat and live on a island in the caribbean of somewhere like that where they can hide out on until the heat is off them.

Cloudbet does delay the withdrawal process longer than the rest of the gambling sites but they usually send out the money ,i am not sure whether the said wallet is their only one and if so not sending any payments in 23 days is a bit strange and they are boosting their 160 btc jackpot winner and i have not seen anyone coming up claiming that they have won either.I thought with the live chat they have changed things around with their withdrawal delays.

[btc-hunter]

After 4 days of waiting and tens of messages to cloudbet.com customer service they released my withdraw

Is it proven that they pay but also is it proven they have a crap CS and payments are very very delayed! Nice casino but bad services offered. Shame!

[outernet]

We are pleased to launch the world's first full-featured bitcoin casino for mobile. We now offer 20+ of your favourite casino games direct on your tablet or mobile phone. Games on offer include classics such as blackjack and roulette, along with our most exciting 3D slots - Slotfather, Gladiator, A Night in Paris, and many more!

Greetings from the team here at Cloudbet.com, the world's most complete bitcoin sportsbook, casino, and live dealer casino. Bet on thousands of live sports markets each day, tens of thousands of pre-match markets, including futures, props, parlays, all in a simple and intuitive interface, and play blackjack, roulette and baccarat with our beautiful dealers 24/7 with real live dealers!

To celebrate our launch, we are offering a signup bonus of 100% up to a maximum of BTC5.

In order to use the bonus to place bets or withdraw it, you need to clear it. The bonus clears in increments of 0.01 BTC for every 800 loyalty points, which will be generated whenever you place a bet.

To show our gratitude to our early adopters, all player accounts who had made deposits before Jan 10 have been credited a full bonus of 5 BTC, regardless of their deposit size. This bonus will clear at the special rate of 400 loyalty points per 0.01 BTC. Also, we have credited loyalty points for all bets placed so far, so you will not have missed out on any at all!

Some of our features include:

• Instant, zero confirmation deposits (you can withdraw once your deposits each have 3 confirmations).
• Instant withdrawals.
• Instant, off-chain bets.
• 2-Step Authentication
• Bet on 30+ live markets for each event! The world's most comprehensive bitcoin live bet selection. Bet on moneylines, spreads, handicaps, totals, correct score, total corners, total goals, both teams to score, next team to score, by-quarter or by-half scores, win to nil, and many more. Bet throughout the game, not just at breaks!
• Over 100 slot machines and table games available instantly in your browser.
• Automatic grading on all bets. Don't wait hours to receive your winnings.
• Max bet of up to 200 BTC. Serious bettors can play for high stakes. Minimum bet of 0.001 BTC.
• Bet on futures markets - place your wagers now on who will win the next World Cup or NBA Championship.
• Bet on the following sports LIVE:
  American Football, Basketball (men), Basketball (women), Baseball, Cricket, Cycling, Darts, Handball (men), Handball (women), Ice Hockey, Motorsports including F1, Politics, Rugby League, Rugby Union, Soccer, Soccer (women), Soccer (youth), Snooker, Tennis (men), Tennis (women), Volleyball (men), Volleyball (women).
• And the following pre-match:
  American Football, Athletics, Aussie Rules Football, Bandy, Baseball, Basketball (men), Basketball (women), Beach Volleyball, Boxing, Cricket, Curling (men), Curling (women), Cycling, Darts, Field Hockey, Floorball, Futsal, Gaelic Hurling, Golf, Handball (men), Handball (women), Ice Hockey, MMA, Pentathlon, Motor Sports (including F1), Olympic Games, Poker, Politics, Rowing, Rugby Union, Rugby League, Snooker, Soccer, Soccer (women), Soccer (youth), Swimming, Table Tennis, Tennis (men), Tennis (women), Volleyball (men), Volleyball (women), Waterpolo, Weightlifting (men), Winter Sports, and other seasonal events.
• All player coins are deposited directly into cold storage. We only keep in a hot wallet enough for daily operations and cashouts.
• Extremely competitive odds.
• Parlay up to 7 selections - multiply your winnings!

We also have a very generous affiliate program.

You can also reach us at support@cloudbet.com.

We have over 50 exciting slot and 3D slot machines, including some huge progressive jackpots. Race against the world's most infamous bank thief in Heist, battle in the great arenas of Rome in The Gladiator or perform a different kind of mining in Gold Diggers.

Hunt for Aztec Treasure, or get a true Vegas experience with our Mr. Vegas 3D slot!

Play 3 or 5 reel slots, up to 30 lines!

We also offer the most exciting table games, including Casino War, Caribbean Poker, Craps, Baccarat, European and American Roulette, and a number of different Blackjack games including Single Deck Blackjack and Pontoon.

Finally, we have a number of new Keno games, and a Virtual Racebook in 3D!

Open your account today and play for online bitcoin casino's largest progressive jackpots, some of which are already over 140 BTC!

We would love to hear your thoughts, questions, concerns and feedback. Please check out the site and let us know what you think!

strongly recommend you  add system bet to  multiple bet option

[Kevinn22]

took 7 days plus doc verifying to receive my funds when I never even placed a wager due to the extremely high min bet size on slots.
never again will I deposit here due to their shady stall tactics on payouts

[innergy]

How to start a live chat? I can't find it..

[Lionidas]

How to start a live chat? I can't find it..

I don't believe they have a live chat.
And if they do, it will tell you they are not available and just direct you to their email address so to resolve any issues you have with the site.
This is how they have responded to any requests for resolving any issues you have.
Very static response to a various of problems their customer might have.

[eaLiTy]

How to start a live chat? I can't find it..

I don't believe they have a live chat.
And if they do, it will tell you they are not available and just direct you to their email address so to resolve any issues you have with the site.
This is how they have responded to any requests for resolving any issues you have.
Very static response to a various of problems their customer might have.

They did have a live chat and i am not sure whether they are active all the time but whenever i tried to resolve the issues they were responding according to my queries as most of my queries are not withdrawal related but regarding certain changes in the user interface and bet options and during those chat sessions they clarified my doubts.

[Caladonian]

How to start a live chat? I can't find it..

I don't believe they have a live chat.
And if they do, it will tell you they are not available and just direct you to their email address so to resolve any issues you have with the site.
This is how they have responded to any requests for resolving any issues you have.
Very static response to a various of problems their customer might have.

They did have a live chat and i am not sure whether they are active all the time but whenever i tried to resolve the issues they were responding according to my queries as most of my queries are not withdrawal related but regarding certain changes in the user interface and bet options and during those chat sessions they clarified my doubts.

if i remember it correctly they have a live chat where you can ask for some help just can't remember completely and there's a lots of accusations before
but still they are still surviving with this business just try any resources that you can find in order to solve your concerned.

[Hhampuz]

Hello Cloudbet. Not sure if you ever respond here but I'd like to get your thoughts on this:

A while back you removed your entire eSports section leaving me and several others unable to bet on our favorite games at our favorite bookie. Has there been any talks about taking this up again? Would love it if you would.

[Dolce Vita]

Paid out ~$200 instantly. Wish you guys had more communication through this forum, but good sportsbook and it does pay out

[disconnected]

it's been 23h since i have requested to withdraw 0.957BTC
please approve and broadcast my withdraw!

[goxcraft]

Hello Cloudbet. Not sure if you ever respond here but I'd like to get your thoughts on this:

A while back you removed your entire eSports section leaving me and several others unable to bet on our favorite games at our favorite bookie. Has there been any talks about taking this up again? Would love it if you would.

there are many other good sites to bet on eSports: nitrogen, jetwin, fairlay etc.

[Hhampuz]

Hello Cloudbet. Not sure if you ever respond here but I'd like to get your thoughts on this:

A while back you removed your entire eSports section leaving me and several others unable to bet on our favorite games at our favorite bookie. Has there been any talks about taking this up again? Would love it if you would.

there are many other good sites to bet on eSports: nitrogen, jetwin, fairlay etc.

I've done it on nitrogen but they can be very slow with paying out and adding games.. never tried jetwin but I've tried fairlay and I hated it.

I really like cloudbet so that's why I'd like it for them to implement it again..One can dream.

[wattson]

it's been 23h since i have requested to withdraw 0.957BTC
please approve and broadcast my withdraw!

Did you get your withdraw? Please share your bet details here if possible. It seems like this book could be trusted for betting big. Please share your experience. Looking forward for you reply.