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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 464560 times)
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April 15, 2018, 03:18:37 PM
 #4541

If it is a larger amount, you can submit your issue here Report Issue
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The Bitcoin software, network, and concept is called "Bitcoin" with a capitalized "B". Bitcoin currency units are called "bitcoins" with a lowercase "b" -- this is often abbreviated BTC.
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Cloudbet (OP)
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April 16, 2018, 10:34:19 AM
 #4542

Hello! Since 18.12.2017 my account is blocked! I'm tired of writing in support! No one answers specifically! How long can I wait?


sorry for my bad english!

Sorry to hear this kill7777, I have sent you a PM to look into this.

Thanks
Peter @ Cloudbet


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April 16, 2018, 11:16:25 AM
 #4543

Hello,
I received today all my withdraw.
Thank you, Peter for help. Very nice and helpful guy!

Regards.
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April 16, 2018, 11:30:28 AM
 #4544

Hello,
I received today all my withdraw.
Thank you, Peter for help. Very nice and helpful guy!

Regards.

No worries Sondrax, glad I could help!


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April 19, 2018, 10:35:36 AM
 #4545

Did anybody make a succesful BCH withdrawal?

For me it didn't work once. Whenever I try to make a request it says "This is not a valid Bitcoin Cash address." although I copy+pasted it from Blockchain.info. However if I enter a BTC address there is no error message popping up.

Yes, I have switched to BCH as my active currency from the player dashboard before.

The live chat support does not know, the mail support does not reply.

Screenshots:
https://i.imgur.com/WoGa9Na.png
https://i.imgur.com/ESmRIQc.png
https://i.imgur.com/IF5VATx.png

Thanks for your assistance.
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April 19, 2018, 02:48:47 PM
 #4546

Hi h4ns,

Sorry to hear this. Can you PM me your nickname/email address so I can have a look at the support ticket for you?

I believe the issue may be to do with whether you have a legacy wallet or not, but would like to take a look for you.

Thanks
Peter @ Cloudbet.


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April 20, 2018, 04:25:25 PM
 #4547

Hi Peter,

thanks for replying. I've sent you a PM.
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April 20, 2018, 05:54:37 PM
 #4548

I noticed that Cloudbet started advertising on COVERS, one of the biggest gambling websites.
My only question is whether or not the good folks at COVERS have done their research on this company and it's shady business practices.

.
.BITCASINO.. 
.
#1 VIP CRYPTO CASINO

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......PLAY......
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April 20, 2018, 10:33:44 PM
 #4549

I noticed that Cloudbet started advertising on COVERS, one of the biggest gambling websites.
My only question is whether or not the good folks at COVERS have done their research on this company and it's shady business practices.
I have not heard anyone complaining about loosing their funds with the site, what do you mean by shady business practices and can you link any news which i am not aware off, they started accepting bitcoin cash which is a welcome move and hopefully we could see more coins being added in the future.
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April 23, 2018, 07:50:03 PM
 #4550

Hi Cloudbet,

I have an issue with my account. I  tried to reach through the chat and by email but it seems you haven't replied yet. Is there a way we could solve the issue by PM maybe?
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April 23, 2018, 11:08:46 PM
 #4551

I have an issue with my account. I  tried to reach through the chat and by email but it seems you haven't replied yet. Is there a way we could solve the issue by PM maybe?
I think their live chat is the best possible way to sort things out, they are not always that active here, only recently they came here to announce their addition of their new coin, live support might not be active round the clock but when you are active it is the best way to settle things rather than waiting over here.
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April 25, 2018, 07:48:51 AM
 #4552

Hi,

I have problems with withdrawal, it is pending since 24 hours, and the live support cannot help, just saying, I will receive my funds, but no time frame, no SLA, just "will"
Does anybody else having issues with withdrawal?
According to the support, they are processing the payments manually, and I strarted to worry, this used to be a bad sign
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April 25, 2018, 08:28:20 AM
 #4553

Hi Cloudbet,

I have an issue with my account. I  tried to reach through the chat and by email but it seems you haven't replied yet. Is there a way we could solve the issue by PM maybe?

Hi,

I have problems with withdrawal, it is pending since 24 hours, and the live support cannot help, just saying, I will receive my funds, but no time frame, no SLA, just "will"
Does anybody else having issues with withdrawal?
According to the support, they are processing the payments manually, and I strarted to worry, this used to be a bad sign

Hi both,

I'm very sorry to hear of these issues, please send me your Cloudbet nicknames and registered emails so I can take a look for you.

Thanks
Peter @ Cloudbet


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cactus87
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April 25, 2018, 02:04:59 PM
 #4554

Thank Peter for your action, however it is still pending.
It is getting ridiculous. Why is it take so long to approve my tx, I contacted support 3 times, and everyone says "will", and "very soon", but nothing happens
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April 25, 2018, 03:29:16 PM
 #4555

Did anybody make a succesful BCH withdrawal?

For me it didn't work once. Whenever I try to make a request it says "This is not a valid Bitcoin Cash address." although I copy+pasted it from Blockchain.info. However if I enter a BTC address there is no error message popping up.

Yes, I have switched to BCH as my active currency from the player dashboard before.

The live chat support does not know, the mail support does not reply.

Screenshots:
https://i.imgur.com/WoGa9Na.png
https://i.imgur.com/ESmRIQc.png
https://i.imgur.com/IF5VATx.png

Thanks for your assistance.

It's still not possible. No answer by the tech support either.

Seems like Cloudbet blocked my account for withdrawals.
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April 26, 2018, 07:50:22 AM
 #4556

Hi,

I have problems with withdrawal, it is pending since 24 hours, and the live support cannot help, just saying, I will receive my funds, but no time frame, no SLA, just "will"
Does anybody else having issues with withdrawal?
According to the support, they are processing the payments manually, and I strarted to worry, this used to be a bad sign



Hello!
I also have a problem with!
I do not receive money for 5 months! Account blocked, support for letters is answered, but do not know anything! Here at the forum I also asked for help, so far no one has helped!
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April 26, 2018, 08:26:29 AM
 #4557

Thank Peter for your action, however it is still pending.
It is getting ridiculous. Why is it take so long to approve my tx, I contacted support 3 times, and everyone says "will", and "very soon", but nothing happens

Hi cactus87, I have just sent you a private message and believe the issue is now resolved, but please let me know if there is anything further.



It's still not possible. No answer by the tech support either.

Seems like Cloudbet blocked my account for withdrawals.

I am sorry that you have not received an update on this, I will chase this up with our technical support team.



Hello!
I also have a problem with!
I do not receive money for 5 months! Account blocked, support for letters is answered, but do not know anything! Here at the forum I also asked for help, so far no one has helped!

I'm sorry to hear that this is not resolved, kill7777 - I will speak to our customer service team again and escalate the situation, however I am unable to guarantee any changes to an account.

Thanks,
Peter @ Cloudbet


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ESTABLISHED 2013
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April 26, 2018, 09:55:02 AM
 #4558

HI Peter,

I sent you a PM so hopefully you can investigate my issue.
thanks!
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April 26, 2018, 12:17:25 PM
 #4559

Hello Cloudbet!

I've been using your site for years and I noticed that there are no more volleyball games. Any reason or explanation? Thanks!
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April 26, 2018, 12:55:35 PM
 #4560

HI Peter,

I sent you a PM so hopefully you can investigate my issue.
thanks!


Hi oloofa, message received and replied!

Hello Cloudbet!

I've been using your site for years and I noticed that there are no more volleyball games. Any reason or explanation? Thanks!

Good question! We’re making some enhancements to our site experience, so until further notice will be unable to offer Volleyball betting until these improvements are complete.
Apologies for any inconvenience caused in the meantime.

Thanks,
Peter @ Cloudbet


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