Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[TokenKev]

Just made my first withdrawal with no problems whatsoever. Took less than 24 hours.   

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[Cloudbet]

Morning all,

@Darkstar_ - I've just received word that the crazy margins you spotted were indeed a bug that somehow occurred when we were pulling the odds from our provider, our teams are working to rollout a fix to solve the problem going forward - thanks for the heads up!

@TokenKev - Thanks for stopping by, enjoy your winnings! 

Have a great day!

Ronnie @ Cloudbet

[Angry0ne]

@Angry0ne - I’m sorry but I’m still waiting for an update on your account. I’ll keep pushing for a response.

Are you able Ronnie to confirm, that I am not limited/restricted to top sports or top leagues only ? Cause my thinking is that you allow me to bet on max 10% of your offer.

Have talked with support again, and they're answer was as always silly. 'You can bet on what is available or don't bet at all'. I've been trying to explain them that you have all the matches I was trying to bet in your offer, but just I am not able to see those, while logged in.

How long it may take to get an update ?

[teteczv]

Afternoon all,



@Teteczv - Unfortunately your account is still under investigation and I haven’t received any updates about the progress, but I’ll keep chasing and let you know any results ASAP.

I can also assure you that we aren’t “preparing to disappear from online space stealing as much money as possible.” we are one of the oldest crypto casino and sportsbooks and will soon be celebrating our 5 year anniversary.

Than act like one. You don't behave like a "one of the oldest crypto casino and sportsbook". You act like an amateur fraud sportsbook, who is trying to collect as much money as possible and disappear. Good sportsbook does not lock accounts without reason, and not respond to emails. They are not threatening that will keep customer funds for 6 months.


Have you ever heard this happening to Pinnacle or Bet365?

I dear you to post my entire betting history here and point which games you team find it suspicious. And if there are any like that, which I seriously doubt, explain why the betting amounts on those bets are the same as on any other bets. Surely, if I know of any fixed games I would have bet big on those games.


If you consider yourself as a serious sportsbook, you cannot act like this. I'm accused of God knows what (betting integrity, lol) and I must wait 6 months. You should be more considered about the integrity of that"company" that issued you illegal license.

This is how rats and thieves act.

OK?

[Cloudbet]

Morning all,

@Angry0ne - I can't see any restrictions that have been placed on your account, but I'm still waiting on an update to explain the lack of lines you are reporting.

@teteczv - I'm not involved with any of the investigations so can't comment personally, but I'll pass on your message to our teams and ask if it's possible for me to share any information on the ongoing process publicly. I can completely understand your frustration, and will continue to chase this for you and try to push for the situation to be resolved as the highest priority.

Thanks,

Ronnie @ Cloudbet

[Cloudbet]

For all you soccer fabs out there we've just launched our new 'Super 6 Soccer Predictor' Competition over in 'Games and Rounds'

Entry is free and there's bitcoin and a Ledger Blue up for grabs!

Join in here

Good Luck!

Ronnie @ Cloudbet

[Angry0ne]

Morning all,

@Angry0ne - I can't see any restrictions that have been placed on your account, but I'm still waiting on an update to explain the lack of lines you are reporting.


Ronnie @ Cloudbet

If needed I can send you screens of what I see while being logged out, and what remains when I log in.

If really no restrictions to my account, then I don't get it. Have tried also different IP's but that's not helping either.

Can you please speed it up, as it's over a week now, and there's no way I can find anything to bet.


2nd question not related to my account, do you plan to put handball back in offer ? I noticed you cover ONLY german bundesliga, from around 50 leagues you had in offer last season?

Thanks,

[aaturn1t]

Hello, i think my ip it's blocked or smthing cause i cant go to the website for like 2 days now. Help me please

[Cloudbet]

@Angry0ne - If you want to send the images over to support@Cloudbet.com they might find them useful for their investigation. I'll keep pushing for a resolution daily, but I have already escalated this investigation to the highest priority I can, and can only really wait for an update from the team conducting the investigation.

I'll pass on your question about handball markets to our sportsbook teams and get back to you asap with a response, if they have been removed it might have been due to the provider but I'll have to confirm.

@aaturn1t - I'm really sorry you are having trouble accessing our service, if you contact support@cloudbet.com with your Cloudbet nickname they should be able to locate the problem and get you back online ASAP.

Thanks very much,

Ronnie @ Cloudbet

[Higher]

I've had an issue logging into my account for weeks, considered making a new account but didn't want to get caught out for breaking any TOS.  Can you help?  Error i keep getting is below, happens on firefox, chrome and opera and only happens for cloudbet after I click login.

The page isn't redirecting properly

An error occurred during a connection to www.cloudbet.com.

    This problem can sometimes be caused by disabling or refusing to accept cookies.

[Cloudbet]

@Higher - Really sorry to hear you are having problems accessing our service, if you could please PM me your Cloudbet Nickname I'll pass on the details to our support teams for investigation, they should be able to advise on a solution.

Thanks very much,

Ronnie @ Cloudbet

[4x4et]

So, now it became more serious scam.

FraudBet is kicking players from their accounts, block their IP's, and claim there are no problems.

How much longer will BitCoinTalk support these thieves or everything is for sale now, even reputation and dignity?

[JollyGood]

So, now it became more serious scam.

FraudBet is kicking players from their accounts, block their IP's, and claim there are no problems.

How much longer will BitCoinTalk support these thieves or everything is for sale now, even reputation and dignity?

What are the exact problems you are facing?

[teteczv]

@teteczv - I'm not involved with any of the investigations so can't comment personally, but I'll pass on your message to our teams and ask if it's possible for me to share any information on the ongoing process publicly. I can completely understand your frustration, and will continue to chase this for you and try to push for the situation to be resolved as the highest priority.

Thanks,

Ronnie @ Cloudbet

No Ronnie, you cannot understand my frustration. You would understand my frustration only if someone try to steal your wallet with 2000+ euros in it, and in the same time the thief is yealing that you are the thief. Only in that case you will understand my frustration.

I am stil waiting for you to post my betting history. Lets all the gambling and bitcoin comunity here see what I have been accused of and have a good laugh. Lets all people here see what kind of bookie you are.

You are holding my money for one month now WITHOUT ANY REASON WHATSOEVER. I have already submit official complain to SBR. Obviosly I cannot submit official complaint to the company that issued you licenes since that company doesnt exist at all. You hold mine 2000 euros. I depend on that money. Can you please tell me who will pay me compensation for not having my money for one month?

If you dont pay me my money until Monday I will open one big bold thread at SBR forum explaining the situation. Let see why SBR is supporting thiefs and see what have members ther have to say about all this.

[Mirae]

Just head on over to Wagerr (WGR) when you are ready for real decentralized sports betting.  Especially when the html wallet releases, going to be very exciting!  Get your masternodes before everybody else hears about it.

fuck off with that advertising of some shit website

[Cloudbet]

@4x4et I'm not sure which issue you are addressing, but I've responded to all reports on the thread so far and I'm unaware of anyone being IP blocked. We do have restrictions on certain territories such as the US, UK, and HK, if that's what you mean.

@teteczv I've been told that we are unable to post a player's betting history on a public thread, but I am sending messages every day to check for updates on your investigation. I'm trying to push things along and as soon as I have any information to provide I'll pass it along asap.

Thanks,

Ronnie @ Cloudbet

[teteczv]

@teteczv I've been told that we are unable to post a player's betting history on a public thread, but I am sending messages every day to check for updates on your investigation. I'm trying to push things along and as soon as I have any information to provide I'll pass it along asap.

Thanks,

Ronnie @ Cloudbet

Sorry Ronnie, but I have enough of this. I appreciate your efforts but this isn't working. Of course that they won't let you post my betting history becouse that way they will have no argument for holding my money, and that id the point of all this, hold customers funds and work with that money. That is why everything was OK untill the moment I made the second withdrawal. They were afraid I will withdraw all of my funds, and they say, what the heck, we can trade with this man money for few months, let say that there is betting integrity investigations going on. Betting integrity my ass.

Cloudbet are cheaters, and they are working without license. I will go to SBR forum today, and post my entire case together with investigation I did on your bogus license. Lets see what will SBR community have to say about Cloudbet bussines model. Than I will open the same thread on every betting forum I have heard of, and I'm in the betting world for a long time. Let see how long can Cloudbet survive pulling things like they did on me.

I was cooperative long enough, I will no longer take this.

[4x4et]

@teteczv I've been told that we are unable to post a player's betting history on a public thread, but I am sending messages every day to check for updates on your investigation. I'm trying to push things along and as soon as I have any information to provide I'll pass it along asap.

Thanks,

Ronnie @ Cloudbet

Sorry Ronnie, but I have enough of this. I appreciate your efforts but this isn't working. Of course that they won't let you post my betting history becouse that way they will have no argument for holding my money, and that id the point of all this, hold customers funds and work with that money. That is why everything was OK untill the moment I made the second withdrawal. They were afraid I will withdraw all of my funds, and they say, what the heck, we can trade with this man money for few months, let say that there is betting integrity investigations going on. Betting integrity my ass.

Cloudbet are cheaters, and they are working without license. I will go to SBR forum today, and post my entire case together with investigation I did on your bogus license. Lets see what will SBR community have to say about Cloudbet bussines model. Than I will open the same thread on every betting forum I have heard of, and I'm in the betting world for a long time. Let see how long can Cloudbet survive pulling things like they did on me.

I was cooperative long enough, I will no longer take this.

I said that this will happen (it was only a matter of time), people losing their financial security cause Fraudbet gets advertised and supported here and continue to pull scam after scam.


Shame on you BitCoinTalk.

I'm grateful to the community which thought me the basics of crypto world - but this place has now become scammer and bully paradise.

[JollyGood]

@teteczv I've been told that we are unable to post a player's betting history on a public thread, but I am sending messages every day to check for updates on your investigation. I'm trying to push things along and as soon as I have any information to provide I'll pass it along asap.

Thanks,

Ronnie @ Cloudbet

Sorry Ronnie, but I have enough of this. I appreciate your efforts but this isn't working. Of course that they won't let you post my betting history becouse that way they will have no argument for holding my money, and that id the point of all this, hold customers funds and work with that money. That is why everything was OK untill the moment I made the second withdrawal. They were afraid I will withdraw all of my funds, and they say, what the heck, we can trade with this man money for few months, let say that there is betting integrity investigations going on. Betting integrity my ass.

Cloudbet are cheaters, and they are working without license. I will go to SBR forum today, and post my entire case together with investigation I did on your bogus license. Lets see what will SBR community have to say about Cloudbet bussines model. Than I will open the same thread on every betting forum I have heard of, and I'm in the betting world for a long time. Let see how long can Cloudbet survive pulling things like they did on me.

I was cooperative long enough, I will no longer take this.

After I am done with Adab Haraam exchange scam and replace my original Scam Alert signature looks like I might have to add Cloudbet, sadly.

[Cloudbet]

@teteczv - If you wish to escalate the situation further you are welcome to contact our ADR, who would be able to investigate the issue independently using the information provided by both parties to come to an impartial decision.

I can't comment on the investigation myself as I have no information about player's betting history, and wouldn't know what to look for even if I did. If it's all a mistake then i'll be issuing a rather large apology and expecting an explanation from our teams on how you were falsely flagged, with assurances that this won't happen to others in future.

@4x4et We aren't allowing withdrawals whilst an investigation into betting irregularity is taking place, but the funds are still there. If we are wrong then we'll hold up our hands and apologise, the account will be unlocked, and the funds can be withdrawn. We have no intention of 'scamming' legitimate players out of their winnings but when these kind of issues are flagged they need to be investigated thoroughly.

@JollyGood I've just received good news from our teams regarding the cookie and T&C consent points you raised - We are adding 'tacit agreement' text to the sign up page, with a link to the full T&Cs for anyone wanting to read through before registration. The team are also adding a cookie consent checkbox that players will be presented with when visiting Cloudbet. I've been told to expect the updates to be rolled out in our planned releases for November and December, so you should see them soon.

Thanks again for taking the time to point out these issues, it's helped us make some positive changes to improve our service.

Ronnie @ Cloudbet