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[Cloudbet]

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[Dani4tech]

Please i placed a withdrawal of 0.01613355btc on Nov 25th, today is 27th and its still pending
This isn't a huge amount tho...i've sent mails and got replies that it'll be processed shortly but its still the same.

[Dani4tech]

Please i placed a withdrawal of 0.01613355btc on Nov 25th, today is 27th and its still pending
This isn't a huge amount tho...i've sent mails and got replies that it'll be processed shortly but its still the same.

Update: I just recieved it in my wallet.Long live cloudbet

[Cloudbet]

Please i placed a withdrawal of 0.01613355btc on Nov 25th, today is 27th and its still pending
This isn't a huge amount tho...i've sent mails and got replies that it'll be processed shortly but its still the same.

Update: I just recieved it in my wallet.Long live cloudbet

Glad this got sorted before I had to step in. Long live Dani4tech.

[canpolas]

Hello,

I am having a great deal of stress with withdrawing on your site and have been patient but have not received any help from live chat or email and I am wondering if you could please help me resolve this issue.

I made a withdrawal  Nov 20th I proceeded to receive a request for further verification which I sent shortly after, since then it has been 5 days and I have not received my pending withdrawal. I have made a continual effort to contact customer support but they have not helped me at and has not given me any reason to hold my withdrawal. I used your site because of the great reviews I saw on here but I do not understand why you are not letting me do my withdrawal when I have sent you everything you request, please help me look into this.

(Cloudbet I have sent you a DM with my account information, please help me resolve this asap!)

Thanks in advance

[Cloudbet]

Hello,

I am having a great deal of stress with withdrawing on your site and have been patient but have not received any help from live chat or email and I am wondering if you could please help me resolve this issue.

I made a withdrawal  Nov 20th I proceeded to receive a request for further verification which I sent shortly after, since then it has been 5 days and I have not received my pending withdrawal. I have made a continual effort to contact customer support but they have not helped me at and has not given me any reason to hold my withdrawal. I used your site because of the great reviews I saw on here but I do not understand why you are not letting me do my withdrawal when I have sent you everything you request, please help me look into this.

(Cloudbet I have sent you a DM with my account information, please help me resolve this asap!)

Thanks in advance

Hi Canpolas,

I have escalated this and will be get back to you as soon as I have an update.

[Cloudbet]

Hello,

I am having a great deal of stress with withdrawing on your site and have been patient but have not received any help from live chat or email and I am wondering if you could please help me resolve this issue.

I made a withdrawal  Nov 20th I proceeded to receive a request for further verification which I sent shortly after, since then it has been 5 days and I have not received my pending withdrawal. I have made a continual effort to contact customer support but they have not helped me at and has not given me any reason to hold my withdrawal. I used your site because of the great reviews I saw on here but I do not understand why you are not letting me do my withdrawal when I have sent you everything you request, please help me look into this.

(Cloudbet I have sent you a DM with my account information, please help me resolve this asap!)

Thanks in advance

Hi Canpolas,

I have escalated this and will be get back to you as soon as I have an update.

@Canpolas,

Further update on this. The withdrawal has now processed. Apologies for any delay and frustration on your part.

[TopTort777]

Hello Ronnie, how are you ?


Almost 5 months has passed since New predictor Competition being planned - Feedback welcomed! 🗣️👂. Are there any news? Or the Cloudbet is kinda busy dealing with user issues?

Cheers

[canpolas]

@Cloudbet

Confirmed! received my btc, thank you so much for the quick response and helping me take care of this.

Cheers.

[Danmark1900]

Hey.

I am having a pretty weird case with cloudbet.

Would like your folks take on it.

The case is the following:

On Sunday I place a bet. I bet the following:
0.12 btc Cagliari win game.
0.25 btc Cagliari -0.25 (Asian).
0.25 btc Cagliari -0.25 (Asian).

The Cagliari bet to win gets voided as the match is moved to the next day.
But the 2 -0.25 bets remain.
I spend the 0.12 btc from the Cagliari to win, on another bet expecting it’d void both sides.

Monday Cagliari plays and loses.
They are not paying me out on the -0.25 so I write them to fix this.

Now I should have 0.25 btc back. As -0.25 pays out half if draw.
Instead they credit me with 0.125. I say they are missing one bet to grade.

They say all bets were graded. Which means the bet that was voided for BOTH of us they charged me as a loss.

No MATTER the outcome I would never ever have gotten it as a win if it won nor would I ever have asked. It was voided for both a day before the game even started.

I obviously lost it on something else but that’s not the point. The point is that if Cagliari had won I could not have told them that the bet that was voided has to be paid out as I spend the money.
So they gave me the money back before the game which means it’s even for both of us. I had no money placed on that bet. I took photos of the brutal chat I had with them.

Also have photos of the bet being pushed on Sunday.

Btw I’m down huge in the account. This 0.12 won’t make a different but it’s the principal.

So to sum up:
Two people agree a bet is void. The bet then loses and they charge me double. Does anyone here think if the bet had won I could have wrote them saying “hey you voided my bet I got my money back and spend it on another bet. But I would also like the winnings for the bet you voided” :-)

[inthelongrun]

My first bet here in Cloudbet. I went all in to Philadelphia 76ers -6.5. Game result;

Knicks 95
76ers 101

Philly only won with a 6 points lead. That 0.5 difference hurts.😭 But thanks for the nice odds.

[JeromeTash]

-snip-
So to sum up:
Two people agree a bet is void. The bet then loses and they charge me double. Does anyone here think if the bet had won I could have wrote them saying “hey you voided my bet I got my money back and spend it on another bet. But I would also like the winnings for the bet you voided” :-)

Well that's one hell of a weird situation and honestly it's not fair. May be Cloudbet should come out and explain the situation here. You are most likely to receive a response on Monday

[Cloudbet]

Hey.

I am having a pretty weird case with cloudbet.

Would like your folks take on it.

The case is the following:

On Sunday I place a bet. I bet the following:
0.12 btc Cagliari win game.
0.25 btc Cagliari -0.25 (Asian).
0.25 btc Cagliari -0.25 (Asian).

The Cagliari bet to win gets voided as the match is moved to the next day.
But the 2 -0.25 bets remain.
I spend the 0.12 btc from the Cagliari to win, on another bet expecting it’d void both sides.

Monday Cagliari plays and loses.
They are not paying me out on the -0.25 so I write them to fix this.

Now I should have 0.25 btc back. As -0.25 pays out half if draw.
Instead they credit me with 0.125. I say they are missing one bet to grade.

They say all bets were graded. Which means the bet that was voided for BOTH of us they charged me as a loss.

No MATTER the outcome I would never ever have gotten it as a win if it won nor would I ever have asked. It was voided for both a day before the game even started.

I obviously lost it on something else but that’s not the point. The point is that if Cagliari had won I could not have told them that the bet that was voided has to be paid out as I spend the money.
So they gave me the money back before the game which means it’s even for both of us. I had no money placed on that bet. I took photos of the brutal chat I had with them.

Also have photos of the bet being pushed on Sunday.

Btw I’m down huge in the account. This 0.12 won’t make a different but it’s the principal.

So to sum up:
Two people agree a bet is void. The bet then loses and they charge me double. Does anyone here think if the bet had won I could have wrote them saying “hey you voided my bet I got my money back and spend it on another bet. But I would also like the winnings for the bet you voided” :-)

Hi Danmark 1900,

I have your account details from a previous query. Let me take your complaint to the Grading Team and see what they say.

[Cloudbet]

My first bet here in Cloudbet. I went all in to Philadelphia 76ers -6.5. Game result;

Knicks 95
76ers 101

Philly only won with a 6 points lead. That 0.5 difference hurts.😭 But thanks for the nice odds.

Welcome aboard Inthelongrun,

Seems like the spread was pretty much dead-on. Better luck next time, we are offering a Featured NBA Game every day with reduced juice so plenty of chances to keep betting on the Hoops with great odds.

Full details here

[inthelongrun]

My first bet here in Cloudbet. I went all in to Philadelphia 76ers -6.5. Game result;

Knicks 95
76ers 101

Philly only won with a 6 points lead. That 0.5 difference hurts.😭 But thanks for the nice odds.

Welcome aboard Inthelongrun,

Seems like the spread was pretty much dead-on. Better luck next time, we are offering a Featured NBA Game every day with reduced juice so plenty of chances to keep betting on the Hoops with great odds.

Full details here

Thanks for the welcome. Do you have plans to add e-sports in your market? E-sports is growing very fast and many of its tournaments and prize pools are also becoming bigger especially DOTA 2. DOTA 2 (my favorite on e-sports), LoL, CS:GO and ML would be nice additions in the near future.

[midas89]

Do you have MPBL matches

[Danmark1900]

Hey

You got any news on that Cagliari bet?

And if not paying back the 0.125 btc can you give a proper explanation so I can see the fairness

If you did not give me back the money / had kept the bet going then no problem

But you voided the bet which was the outcome for both of us no matter result

Then charge me afterwards
Doesn’t seem fair
I would never have been able to write that you paid me back 0.125 before game, but it should count as a win also
Literally I would be freerolling you like you are freerolling me in that spot

[leea-1334]

Thanks for the welcome. Do you have plans to add e-sports in your market? E-sports is growing very fast and many of its tournaments and prize pools are also becoming bigger especially DOTA 2. DOTA 2 (my favorite on e-sports), LoL, CS:GO and ML would be nice additions in the near future.

What a way to get your first bet wrong! I really have a lot of heartburn from those very close games which is why I seldom go under/over points I know I literally am picking 50/50 at times at a lot of juice.
e-sports is definitely growing but do sportsbet people really go for betting on games you cannot really predict? Even if you follow teams,,, hard to see how they can perform right?

[Cloudbet]

Do you have MPBL matches

Sorry, not at the moment, we just offer the top tier, but I have passed on the request.

[Cloudbet]

Hey

You got any news on that Cagliari bet?

And if not paying back the 0.125 btc can you give a proper explanation so I can see the fairness

If you did not give me back the money / had kept the bet going then no problem

But you voided the bet which was the outcome for both of us no matter result

Then charge me afterwards
Doesn’t seem fair
I would never have been able to write that you paid me back 0.125 before game, but it should count as a win also
Literally I would be freerolling you like you are freerolling me in that spot

Hi @Danmark1900,

Our Sportsbook Team have confirmed that the issue has been rectified and your bet voided and refunded. Sorry that you had to raise it on here to get it sorted.