www.BITSTAMP.net Bitcoin exchange site for USD/BTC

[Neuerung]

Anyone from bitstamp to comment on this? It has been 6 days

What kind of SEPA transfer? Withdrawal, deposit? How much? Are you verified? do you have 2FA?

It a SEPA withdraw, nothing serious 200 USD, I have been verified for months now, answered KYC 2 months ago, and I do have 2FA. I just wanted to test the withdrawal time, but seems there is a problem with them. A month ago everything was going smoothly, transactions never got "in process" for this long, it was max 2 bussines days. And it's 5 now, and no one from support is answering. For me, it is kind of an alarm, since we all know how it was with gox

If bitstamp is running on fractional reserve (which I don't believe, i think they are honest), each aditional day they keep the money could help cover their "fraction".
Lets assume their fiat transfer volume is 10Mio$ a day. Then each day delay in fiat processing (deposit and withdrawal) could cover a hole of 10Mio$. Lets compare this to mtgox. If they had 42 day delay in withdrawal (6 weeks, which was about the time i think) it would have covered a hole of 420 Mio US$ at mtgox. Thats about the dimension of the financial hole they really had...  (coincidence?)

But again: I don't think bitstamp is running on fractional reserve.

[Mitchell]

I never joined BitStamp and I just received an e-mail "from" them. This is a scam everyone. Beware!

Hello everyone! and apologize for the delays and lack of communication are currently working on some design improvements / server.
During the week we will update this page with the status of the project, given the final stage where we are.
 
Steps For Tuesday March 4, 2014:

      Please check if your balance in this file is correct ( Same your wallet balance ) .. And replay asap if you see any problem.

Headers:

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Subject  Bitstamp [Trading will be suspended for 24 hours]
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[leoragraves666]

 I suppose this one is a classic scam email, nothing to do with bitstamp

I never joined BitStamp and I just received an e-mail "from" them. This is a scam everyone. Beware!

Hello everyone! and apologize for the delays and lack of communication are currently working on some design improvements / server.
During the week we will update this page with the status of the project, given the final stage where we are.
 
Steps For Tuesday March 4, 2014:

      Please check if your balance in this file is correct ( Same your wallet balance ) .. And replay asap if you see any problem.

Headers:

Return-path  <smtp@forexcorporate.com> <--- This should be a big warning sign.
Envelope-to  admin@bitcoininformation.info
Delivery-date  Wed, 05 Mar 2014 09:56:31 +0000
Received
from mail by mail33.extendcp.com with spamvirus-scanned (Exim 4.80.1) id 1WL8Yx-0007EA-AQ for admin@bitcoininformation.info; Wed, 05 Mar 2014 09:56:31 +0000
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From  "Bitstamp" <smtp@forexcorporate.com>
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Subject  Bitstamp [Trading will be suspended for 24 hours]
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[Mitchell]

I suppose this one is a classic scam email, nothing to do with bitstamp

Yup. Just trying to warn people.

[hazek]

Can anyone explain that trade that came out of the api at $633  over 3000btc below the bids?

This was a single event glitch that happened during an update being rolled out to our live trading engine. The update is now deployed and the trade engine is functioning normally.

[hazek]

Anyone from bitstamp to comment on this? It has been 6 days

What kind of SEPA transfer? Withdrawal, deposit? How much? Are you verified? do you have 2FA?

It a SEPA withdraw, nothing serious 200 USD, I have been verified for months now, answered KYC 2 months ago, and I do have 2FA. I just wanted to test the withdrawal time, but seems there is a problem with them. A month ago everything was going smoothly, transactions never got "in process" for this long, it was max 2 bussines days. And it's 5 now, and no one from support is answering. For me, it is kind of an alarm, since we all know how it was with gox

We always aim to process all withdrawal requests as fast as possible to the best of our abilities - for most customers this means on the same or on the next business day.

If any of our users notice an unusually long time before getting their withdrawal request processed without receiving any communication from us, please contact our support by submitting a support ticket and we will make sure to look into your case and resolve it accordingly.

Also please remain patient and refrain from bumping the ticket with additional messages until you have received a reply as this bumps it to the bottom of our queue and may thereby further delay our response.

[barwizi]

Anyone from bitstamp to comment on this? It has been 6 days

What kind of SEPA transfer? Withdrawal, deposit? How much? Are you verified? do you have 2FA?

It a SEPA withdraw, nothing serious 200 USD, I have been verified for months now, answered KYC 2 months ago, and I do have 2FA. I just wanted to test the withdrawal time, but seems there is a problem with them. A month ago everything was going smoothly, transactions never got "in process" for this long, it was max 2 bussines days. And it's 5 now, and no one from support is answering. For me, it is kind of an alarm, since we all know how it was with gox

We always aim to process all withdrawal requests as fast as possible to the best of our abilities - for most customers this means on the same or on the next business day.

If any of our users notice an unusually long time before getting their withdrawal request processed without receiving any communication from us, please contact our support by submitting a support ticket and we will make sure to look into your case and resolve it accordingly.

Also please remain patient and refrain from bumping the ticket with additional messages until you have received a reply as this bumps it to the bottom of our queue and may thereby further delay our response.

What about account verification? I provided all details already and am tiring of the wait.

[hazek]

What about account verification? I provided all details already and am tiring of the wait.

Since the MtGox closure we have seen a slight increase in the amount of new verification requests which has consequently also increased our queue. We apologize for any delays and we kindly ask for your patience.

[oda.krell]

Can anyone explain that trade that came out of the api at $633  over 3000btc below the bids?

This was a single event glitch that happened during an update being rolled out to our live trading engine. The update is now deployed and the trade engine is functioning normally.

Are you going to reimburse the seller who sold well below what would have been market price (plus some slippage maybe)?

[barwizi]

What about account verification? I provided all details already and am tiring of the wait.

Since the MtGox closure we have seen a slight increase in the amount of new verification requests which has consequently also increased our queue. We apologize for any delays and we kindly ask for your patience.

thanks. also got a response form support so it's cool. looking forward to doing business.

[hazek]

Can anyone explain that trade that came out of the api at $633  over 3000btc below the bids?

This was a single event glitch that happened during an update being rolled out to our live trading engine. The update is now deployed and the trade engine is functioning normally.

Are you going to reimburse the seller who sold well below what would have been market price (plus some slippage maybe)?

Yes.

[oda.krell]

Can anyone explain that trade that came out of the api at $633  over 3000btc below the bids?

This was a single event glitch that happened during an update being rolled out to our live trading engine. The update is now deployed and the trade engine is functioning normally.

Are you going to reimburse the seller who sold well below what would have been market price (plus some slippage maybe)?

Yes.

Thanks for the feedback. Glad to see it's being resolved.

[analytics]

 
is there any data showing that Bitstamp and BTC-e are helping investigate the theft of coins from MtGox.   They should be in there helping to find accounts associated with the coins.  It's in their own interest and the bitcoin community to show that it can self-police and help find thieves.

[leoragraves666]

is there any data showing that Bitstamp and BTC-e are helping investigate the theft of coins from MtGox.   They should be in there helping to find accounts associated with the coins.  It's in their own interest and the bitcoin community to show that it can self-police and help find thieves.

Where I live, we say "mind your own bussines", I think the best that Bitstamp and BTC-E can do is do their own thing, they already have more on their plate than they can handle without playing internet police.

[barwizi]

is there any data showing that Bitstamp and BTC-e are helping investigate the theft of coins from MtGox.   They should be in there helping to find accounts associated with the coins.  It's in their own interest and the bitcoin community to show that it can self-police and help find thieves.

Where I live, we say "mind your own bussines", I think the best that Bitstamp and BTC-E can do is do their own thing, they already have more on their plate than they can handle without playing internet police.

+1

[eoJ]

is there any data showing that Bitstamp and BTC-e are helping investigate the theft of coins from MtGox.   They should be in there helping to find accounts associated with the coins.  It's in their own interest and the bitcoin community to show that it can self-police and help find thieves.

And I'm sure that naturally, you'll be the first in line to contribute to the BTC self-policing fund? Or should it just be them?

[analytics]

is there any data showing that Bitstamp and BTC-e are helping investigate the theft of coins from MtGox.   They should be in there helping to find accounts associated with the coins.  It's in their own interest and the bitcoin community to show that it can self-police and help find thieves.

And I'm sure that naturally, you'll be the first in line to contribute to the BTC self-policing fund? Or should it just be them?

I'd be happy to.  The only folks who don't want to see it are people trying to hide money.  

You can't stop it and it will happen more and more (exchange cooperation in thefts). 

[bananas]

How so if goxers were left living under a bridge?

Wrote to support some 16 hours ago, and didn't bump the message. Lets see what happens, so far no answer, but that is still ok since I suppose support is crowded since the closure of gox.

Anyone from bitstamp to comment on this? It has been 6 days

What kind of SEPA transfer? Withdrawal, deposit? How much? Are you verified? do you have 2FA?

It a SEPA withdraw, nothing serious 200 USD, I have been verified for months now, answered KYC 2 months ago, and I do have 2FA. I just wanted to test the withdrawal time, but seems there is a problem with them. A month ago everything was going smoothly, transactions never got "in process" for this long, it was max 2 bussines days. And it's 5 now, and no one from support is answering. For me, it is kind of an alarm, since we all know how it was with gox

We always aim to process all withdrawal requests as fast as possible to the best of our abilities - for most customers this means on the same or on the next business day.

If any of our users notice an unusually long time before getting their withdrawal request processed without receiving any communication from us, please contact our support by submitting a support ticket and we will make sure to look into your case and resolve it accordingly.

Also please remain patient and refrain from bumping the ticket with additional messages until you have received a reply as this bumps it to the bottom of our queue and may thereby further delay our response.

[hazek]

https://www.bitstamp.net/article/statemen-regarding-recent-third-party-audit-report/

Dear Bitstamp clients,

On November 22nd and 23rd, 2013 an on site due diligence was carried out in respect of Bitstamp Ltd. on behalf of a 3rd party.

Bitstamp’s balance of BTC was validated by temporarily creating the largest single Bitcoin wallet and in the process the largest Bitcoin transaction in history.

The report identified that Bitstamp held 100% of validated BTC balance and USD funds. No material issues were raised as a consequence of the 3rd party’s investigations.

Original statement


Best regards,
Bitstamp team

[bananas]

They did not reveal the third parties who audited, 0 trust for now. If it was http://www.firestartr.co/ , still 0 trust, it must be by the big 4 http://en.wikipedia.org/wiki/Big_Four_%28audit_firms%29

https://www.bitstamp.net/article/statemen-regarding-recent-third-party-audit-report/

Dear Bitstamp clients,

On November 22nd and 23rd, 2013 an on site due diligence was carried out in respect of Bitstamp Ltd. on behalf of a 3rd party.

Bitstamp’s balance of BTC was validated by temporarily creating the largest single Bitcoin wallet and in the process the largest Bitcoin transaction in history.

The report identified that Bitstamp held 100% of validated BTC balance and USD funds. No material issues were raised as a consequence of the 3rd party’s investigations.

Original statement


Best regards,
Bitstamp team