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Author Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC  (Read 205860 times)
phantastisch
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November 01, 2013, 05:54:24 PM
 #581

We always aim to process bank withdrawal requests on the same or on the next business day, however from time to time due to the semi-automatic nature of our administrative process this takes a day or two more. We are not experiencing any general delays at the moment so if your transfer was processed, the bank wire order was submitted to our bank and it now depends on the banks how fast it will arrive. Bank's in Slovenia were closed yesterday and today due to a national holiday so if your request was processed after the cutoff time on Wednesday then it will not be sent forth until Monday. International wire transfers usually take 2 to 5 business days to arrive so please contact our support if your wire should take unusually longer to arrive.

Thanks for the response. With all due respect, it is hard to believe that this failure to send out the funds was an accident. I made the request on Monday, so if the withdrawals team had wanted to provide good service, they certainly could have made sure that the funds went out before the bank holiday on THURSDAY. Moreover, I was told at around 1pm on Wednesday that the funds had already been "sent to my bank account", a claim which does not seem to be corroborated by reality.

BTC-E sends out funds within 24 hours; Bitstamp takes at least 4-7 times as long. What message does this send to the world?

What message are you trying to send ? My SEPA-Withdrawals are usually there in a day or two. Now this week it took a bit longer. I'm waiting on my request from sunday. So whats the Fuzz all about ?

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btcticker
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November 01, 2013, 06:33:22 PM
 #582

Hi Hazek, apologies for asking this again Smiley but are we ok to make the socketio pusher.com feeds available from our own websites? I can completely understand if this is not something you would like us to do, since you are paying for that service.

You can do it if you want but we can't promise it will be available.

Hi Hazek, many thanks for that, it is very much appreciated. No problem if there are no guarantees about it's availability.

 

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November 01, 2013, 07:22:42 PM
 #583

what with transaction api method?
This one current api method is not acceptable for production use.
How long do you think we will wait before moving our assets to other place?

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November 02, 2013, 11:00:51 AM
 #584

Just an observation with regards to the pusher feed, it looks like it has changed since I last looked at it a few weeks ago, it appears the depth info has been modified.

Before we had:
data.amount_sum
data.amount

For each order update. I assume that amount_sum showed the total amount of volume at that depth, and the amount was what the last change was. Now the data.amount_sum part of each message has gone and we only have the amount.

It also appears the bitstamp home page is no longer updating the live orders. I'd be interested if anyone else has any idea what the data.amount currently stands for, it is the change at that price, or the new sum at that price? Smiley

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November 02, 2013, 11:42:26 AM
 #585

As I can see it now after some questions and answers bitstamp managment and developers do not put the public orderbook and trades api on the top of the list of their priorities.

From my own experience with bitcoin-analytics.com project I can only confirm that in such quite complex projects with limited resources there are always everyday maintance, more urgent hardware stability and software stability issues which naturally take the highest priority before any other problems which are not essential for the main service.

In general it is understood but in the same time those issues need to be addressed early or later.


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November 02, 2013, 11:56:51 AM
 #586

Hello,

could you please either drop, encrypt or send the notifications of cash deposited or bitcoins withdrawn per bitmessage and not per plain email. Especially since it includes the physical address. I worry of drawing the attention of criminals.

Thank you,
Philipp
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November 02, 2013, 10:55:12 PM
 #587

Just an observation with regards to the pusher feed, it looks like it has changed since I last looked at it a few weeks ago, it appears the depth info has been modified.

Before we had:
data.amount_sum
data.amount

For each order update. I assume that amount_sum showed the total amount of volume at that depth, and the amount was what the last change was. Now the data.amount_sum part of each message has gone and we only have the amount.

a) https://bitcointalk.org/index.php?topic=38711.msg3454360#msg3454360

It also appears the bitstamp home page is no longer updating the live orders. I'd be interested if anyone else has any idea what the data.amount currently stands for, it is the change at that price, or the new sum at that price? Smiley

b) You are about to embark on a long, frustrating journey, my friend.

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leoragraves666
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November 02, 2013, 11:39:50 PM
 #588

To the guy complaining about international transfers. My international transfers always take 7-10 work days, and I think it is due to my bank. On the other hand, SEPA is 2-3 days (unless it is a holiday or Saturday/Sunday).

PC & Mac repairs
bnjmnkent
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November 02, 2013, 11:45:17 PM
 #589

Hello,

could you please either drop, encrypt or send the notifications of cash deposited or bitcoins withdrawn per bitmessage and not per plain email. Especially since it includes the physical address. I worry of drawing the attention of criminals.

Thank you,
Philipp
iirc bitmessage had security issues...


Maybe it's not always about trying to fix something broken.
Maybe it's about starting over and creating something better.
btcticker
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November 03, 2013, 05:49:39 PM
 #590

Just an observation with regards to the pusher feed, it looks like it has changed since I last looked at it a few weeks ago, it appears the depth info has been modified.

Before we had:
data.amount_sum
data.amount

For each order update. I assume that amount_sum showed the total amount of volume at that depth, and the amount was what the last change was. Now the data.amount_sum part of each message has gone and we only have the amount.

a) https://bitcointalk.org/index.php?topic=38711.msg3454360#msg3454360

It also appears the bitstamp home page is no longer updating the live orders. I'd be interested if anyone else has any idea what the data.amount currently stands for, it is the change at that price, or the new sum at that price? Smiley

b) You are about to embark on a long, frustrating journey, my friend.

Sorry Clark, completely missed your post on that.

Glad it's not just me then who finds it confusing Smiley

Turanjian
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November 05, 2013, 12:46:41 PM
 #591

Update: The funds finally arrived, but after 8 days instead of 1-2. My requests to Bitstamp support to investigate the cause of the delay have thus far gone unanswered. On the Mtgox timeline that puts us at approximately mid May.
San1ty
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November 05, 2013, 02:29:55 PM
 #592

I'm really disappointed with all the API changes...

It's extremely hard to get any descent historical data from bitstamp..

We used to be able to download transactions since a certain unixtimestamp, why isn't that available anymore? How can someone be confident about his/her historical transaction download?

Found my posts helpful? Consider buying me a beer :-)!:
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genuise
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November 05, 2013, 02:32:37 PM
 #593

probably this api changes are about performance issues. Less load to server when the standard request is cached for all instead of making a lot of different db requests.

leoragraves666
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November 05, 2013, 09:50:28 PM
 #594

Bitstamp offline? DDoS?

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btcticker
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November 05, 2013, 10:01:02 PM
 #595

Yes, something has changed...... getting accessed denied for api requests.

Edit - Glad it's not just me Smiley

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November 05, 2013, 10:19:54 PM
 #596

They were better off with Cloudflare. Incapsula/Incapable have sent my bot into an unhappy state  Roll Eyes

"How are you justifying these as fair use?  They are clearly and unequivocally a copyright violation."
"I really want to know how you justify that under the fair use doctrine?  It does not conform to a single point of fair use."
Josh whining about people reusing his studio portrait shot on this forum. Can you copyright a copyright complaint? All Paypal refunds are final.
leoragraves666
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November 06, 2013, 12:26:03 AM
 #597

Incapsula, Cloudflare none can really filter a big ddos  Angry. Someone is bored and playing.

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philX
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November 06, 2013, 11:34:33 AM
 #598

Hello,

could you please either drop, encrypt or send the notifications of cash deposited or bitcoins withdrawn per bitmessage and not per plain email. Especially since it includes the physical address. I worry of drawing the attention of criminals.

Thank you,
Philipp
iirc bitmessage had security issues...

Why don't you implement a message center on the webpage? And instead of sending content in the emails, emails just say you have a new message. Interactive brokers does that for example...
hazek
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November 06, 2013, 12:09:08 PM
 #599

Hello,

could you please either drop, encrypt or send the notifications of cash deposited or bitcoins withdrawn per bitmessage and not per plain email. Especially since it includes the physical address. I worry of drawing the attention of criminals.

Thank you,
Philipp
iirc bitmessage had security issues...

Why don't you implement a message center on the webpage? And instead of sending content in the emails, emails just say you have a new message. Interactive brokers does that for example...

We have plans to implement something along those lines however currently other things unfortunately have much higher priority.

My personality type: INTJ - please forgive my weaknesses (Not naturally in tune with others feelings; may be insensitive at times, tend to respond to conflict with logic and reason, tend to believe I'm always right)

If however you enjoyed my post: 15j781DjuJeVsZgYbDVt2NZsGrWKRWFHpp
philX
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November 06, 2013, 01:44:08 PM
 #600

Hello,

could you please either drop, encrypt or send the notifications of cash deposited or bitcoins withdrawn per bitmessage and not per plain email. Especially since it includes the physical address. I worry of drawing the attention of criminals.

Thank you,
Philipp
iirc bitmessage had security issues...

Why don't you implement a message center on the webpage? And instead of sending content in the emails, emails just say you have a new message. Interactive brokers does that for example...

We have plans to implement something along those lines however currently other things unfortunately have much higher priority.

Thanks, I understand. Keep up the good work.
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