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Author Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC  (Read 205819 times)
cryptoanarchist
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December 07, 2013, 04:55:06 AM
 #1001

BTC withdrawals working and no, I won't be testing BTC deposits any time soon. Site is still unbearably laggy and next to useless when there's something going on on the market. I've (hopefully) moved to greener pastures.

Unless you closed your account like me. I think that might have something to do with why I've been waiting a week to get my bitcoins from them.
Why would I do that? It's easier to get back there trading with already activated account. That probably won't happen, but why would I close that option?

I meant the withdrawals are working unless you closed your account like me. I've been waiting a week for my btc after closing my account.
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Alpaca Bob
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December 07, 2013, 11:48:57 AM
 #1002


Unless you closed your account like me. I think that might have something to do with why I've been waiting a week to get my bitcoins from them.

Yo Bitstamp, are you gonna help this guy out, or what?

I want to buy some coins on the cheap, but I will not wire any money to an exchange that keeps (ex-)customers hanging like this...

The Times 03/Jan/2009 Chancellor on brink of second bailout for banks
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December 07, 2013, 04:02:50 PM
 #1003

BTC withdrawals working and no, I won't be testing BTC deposits any time soon. Site is still unbearably laggy and next to useless when there's something going on on the market. I've (hopefully) moved to greener pastures.

Unless you closed your account like me. I think that might have something to do with why I've been waiting a week to get my bitcoins from them.
Why would I do that? It's easier to get back there trading with already activated account. That probably won't happen, but why would I close that option?

I meant the withdrawals are working unless you closed your account like me. I've been waiting a week for my btc after closing my account.

Why did you even tryv to close your account before withdrawing all your coins?

cryptoanarchist
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December 07, 2013, 05:56:14 PM
 #1004

BTC withdrawals working and no, I won't be testing BTC deposits any time soon. Site is still unbearably laggy and next to useless when there's something going on on the market. I've (hopefully) moved to greener pastures.

Unless you closed your account like me. I think that might have something to do with why I've been waiting a week to get my bitcoins from them.
Why would I do that? It's easier to get back there trading with already activated account. That probably won't happen, but why would I close that option?

I meant the withdrawals are working unless you closed your account like me. I've been waiting a week for my btc after closing my account.

Why did you even tryv to close your account before withdrawing all your coins?

I had to. They changed their TOS without notifying my about their new verification requirements for withdrawals. I can't provide them with what they need, so the only way to get my funds is to close my account.

They sent this a week ago:


Quote
Bitstamp Support
Dec 1 (6 days ago)

Thank you for your cooperation. Your request has been forwarded to our system administrator who will close your account and repatriate your BTC to your specified Bitcoin address: 1MnRPRayiQjCcAo6CQfNLGK2qyBnCYDrp6

If you have any additional questions, please feel free to ask.
Miha Grčar
Bitstamp support agent

Bitstamp LIMITED
5 J. House, Calleva Park, Aldermaston, Reading, Berkshire, United Kingdom
xybersurfer
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December 08, 2013, 10:00:34 AM
 #1005

Hi, any reply to several depth/trade api questions previously asked in this thread earlier?

Apologies for not addressing this sooner. Certain requests on our API were restricted due to abuse, currently GET https://www.bitstamp.net/api/transactions/ syntax is as follows:

Transactions

GET https://www.bitstamp.net/api/transactions/

Params:

    time - time frame for transaction export ("minute" - 1 minute, "hour" - 1 hour, "day" - 1 day). Default: hour.

Returns descending JSON list of transactions. Every transaction (dictionary) contains:

    date - unix timestamp date and time
    tid - transaction id
    price - BTC price
    amount - BTC amount


The available transaction history is thereby limited to the last 24hours. We are working to make a file available for download for the rest of transaction history.

i'm still waiting for a download for the complete transactions history. the current transactions API is way too limited.
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December 09, 2013, 10:28:33 AM
 #1006

I never used Bitstamp but I am about to fund (USD wire, not EUR sepa) my verified account at Bitstamp.

Could a kind soul (Bitstamp's client) tell me:

- how long (in days) it takes to get USD credited in a Bitstamp account (money will be sent from an EU bank)?

- how Bitstamp compares to MtGox (execution speed, client service, withdrawals, others)

- are there any known issues that Bitstamp's client should be aware (you know every company has its peculiarities)?

Thanks
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December 09, 2013, 11:11:45 AM
 #1007

I never used Bitstamp but I am about to fund (USD wire, not EUR sepa) my verified account at Bitstamp.

Could a kind soul (Bitstamp's client) tell me:

- how long (in days) it takes to get USD credited in a Bitstamp account (money will be sent from an EU bank)?

- how Bitstamp compares to MtGox (execution speed, client service, withdrawals, others)

- are there any known issues that Bitstamp's client should be aware (you know every company has its peculiarities)?

Thanks

1. never more than 48h (usually around 24h)
2. execution speed is worse than Gox, but I find it acceptable; client service is decent, was better when they had lower volume, withdrawals and deposits via SEPA (EUR) take usually 24h.
3. they used to have API problems (not sending orderbook, bad lag... now it seems it has improved)

EDIT: QT Bitcoin Trader is a good tool to use at Bitstamp.
Loozik
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December 09, 2013, 11:43:37 AM
 #1008

Thanks 8fold,

Now I really have a problem. I can't find wiring instructions. What is Bitstamp account that I should send the money? I have a grandpa eyesight. Where do I find it? + some other questions in the picture:

Alpaca Bob
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December 09, 2013, 12:06:17 PM
 #1009

Dude just fill in what you need to fill in and click on "deposit". You'll figure it out.

The Times 03/Jan/2009 Chancellor on brink of second bailout for banks
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December 09, 2013, 12:39:56 PM
 #1010

Thanks 8fold,

Now I really have a problem. I can't find wiring instructions. What is Bitstamp account that I should send the money? I have a grandpa eyesight. Where do I find it? + some other questions in the picture:



Amount:
from my experience there are no fees for SEPA transfers

Comment:
a comment is optional (you don't need to fill one in)

Account Number & Transfer Title:
After you click "DEPOSIT" their bank details that you need will be shown. this includes a code that needs to go in the Transfer's Message (i'm assuming that's what you mean with Transfer's Title).
8fold
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December 09, 2013, 12:50:57 PM
 #1011

Now I really have a problem. I can't find wiring instructions. What is Bitstamp account that I should send the money?

Here's what you need to do.
0. Go to SEPA deposit section. What are you doing at the international deposit page? Get outta there! You want to go to SEPA for EURO transfers.
1. Enter name and ANY amount. Note that it should be in EUR. It will take you to the next page, with the bank details.
2. Complete those bank details in your online banking site payment form. The online banking software should let you know exactly what the costs will be. Send the payment.
3. Back to Bitstamp. Cancel the deposit from step one.
4. Create a new deposit. This time add the correct EUR amount (without the fees, obviously, that your bank takes).
5. Wait ~24h
Loozik
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December 09, 2013, 01:43:34 PM
 #1012

0. Go to SEPA deposit section. What are you doing at the international deposit page? Get outta there! You want to go to SEPA for EURO transfers.

I don't want SEPA for euro (Bitstamp's bank EUR-> USD exchange rates are a robbery). I want international transfer - I am sending USD, not EUR!


1. Enter name and ANY amount. Note that it should be in EUR. It will take you to the next page, with the bank details.
2. Complete those bank details in your online banking site payment form. The online banking software should let you know exactly what the costs will be. Send the payment

No problem here although it should not be in EUR (I am sending USD) and the software will not tell me exactly what the costs will be.


3. Back to Bitstamp. Cancel the deposit from step one.

Cancel? Couldn't Stamp make it more complicated to accept funds?


4. Create a new deposit. This time add the correct EUR amount (without the fees, obviously, that your bank takes).

Create a new deposit? Who devised all this?
kogolloman
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December 09, 2013, 02:28:45 PM
 #1013

So the exchange is based in Slovenia, wire transfer in SEPA zone are possible and yet it uses USD as BTC counterpart? This is a bit awkward.

What are you going to use for exchange rates in EUR vs USD?

All received transfers are exchanged to USD by ECB daily rates http://www.ecb.int/stats/exchange/eurofxref/html/index.en.html
We have multi currency bank account and can accept USD and EUR deposits. Due to better liquidity we only support USD/BTC pair for now and plan to open EUR/BTC as soon as market picks up some momentum.

Your sincerely,
Nejc Kodric
www.BitStamp.net
Questions? -No problem! Mail me nejc.kodric@bitstamp.net

I think its time for you to open EUR/BTC
many people would appreciate
regards
Alpaca Bob
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December 09, 2013, 02:44:14 PM
 #1014

So the exchange is based in Slovenia, wire transfer in SEPA zone are possible and yet it uses USD as BTC counterpart? This is a bit awkward.

What are you going to use for exchange rates in EUR vs USD?

All received transfers are exchanged to USD by ECB daily rates http://www.ecb.int/stats/exchange/eurofxref/html/index.en.html
We have multi currency bank account and can accept USD and EUR deposits. Due to better liquidity we only support USD/BTC pair for now and plan to open EUR/BTC as soon as market picks up some momentum.

Your sincerely,
Nejc Kodric
www.BitStamp.net
Questions? -No problem! Mail me nejc.kodric@bitstamp.net

I think its time for you to open EUR/BTC
many people would appreciate
regards

Yes please.

The Times 03/Jan/2009 Chancellor on brink of second bailout for banks
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December 09, 2013, 03:12:14 PM
 #1015

Lookiz, do what you feel. Smiley I tried helping you. This is the way I do it, i live in EUR zone. I'm transferring EUR via SEPA (to be converted in USD by Bitstamp), and the steps I detailed are exactly how I do it.

Feel free to make it your way.  Smiley

I'm not Stamp's customer support. I tried helping "Daddy Loozik" because it appears I had a little more time than I needed.
giveBTCpls
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December 09, 2013, 04:24:58 PM
 #1016

Why do they even need so much stuff (id, bill proof etc). This annoys people. All of my friends have forgoten about BTC when they heard they have to deliver all that data to be conveniently stored in a database.
Why not do like Bitcoin.de? Just send a small quantity with a code to verify you own and have access to the bank account and thats it, stop asking for ID and so on, it's a pain in the ass and slow. BTC is supossed to make all of this easier and more private.

Alpaca Bob
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December 09, 2013, 04:26:37 PM
 #1017

Why do they even need so much stuff (id, bill proof etc). This annoys people. All of my friends have forgoten about BTC when they heard they have to deliver all that data to be conveniently stored in a database.
Why not do like Bitcoin.de? Just send a small quantity with a code to verify you own and have access to the bank account and thats it, stop asking for ID and so on, it's a pain in the ass and slow. BTC is supossed to make all of this easier and more private.

Blame governments for that, not bitcoin.

Also, bitcoin.de has a 5 bitcoin limit for non identified users.

The Times 03/Jan/2009 Chancellor on brink of second bailout for banks
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December 09, 2013, 05:02:34 PM
 #1018

I'm transferring EUR via SEPA (to be converted in USD by Bitstamp).

Bitstamp converts EUR into USD at Unicredit Bank rates which are very unfriendly (huge spread). It is cheaper for me to pay 0.1% fee on USD deposit then convert at Bitstamp rates.

A question to Bitstamp support: if I declare a transfer of USD 50,000 and you will receive only 49,950 (due to transfer fees), will it (amount discrepancy) somehow lengthen the process of crediting the account?
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December 09, 2013, 05:13:57 PM
 #1019

My mom sent them KYC info some time in early to mid November. Then she wired them $5,000 USD using international wire some time I think on the 15th of November. Bitstamp asked for more KYC info a week later, which has been submitted. It's going on week 4 now without the money showing up in her account Tongue

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December 09, 2013, 09:32:22 PM
 #1020

A question to Bitstamp support: if I declare a transfer of USD 50,000 and you will receive only 49,950 (due to transfer fees), will it (amount discrepancy) somehow lengthen the process of crediting the account?

It will not. But if you forget to include your account's 'Message' number in the purpose(message, reference) of the transfer it may.

My personality type: INTJ - please forgive my weaknesses (Not naturally in tune with others feelings; may be insensitive at times, tend to respond to conflict with logic and reason, tend to believe I'm always right)

If however you enjoyed my post: 15j781DjuJeVsZgYbDVt2NZsGrWKRWFHpp
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