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Author Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC  (Read 206136 times)
leoragraves666
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November 22, 2013, 08:17:00 AM
 #821

At this point, all is excellent. Bitstamp is rocking again   Grin

Not even remotely close: with the fees discrepancy the exchange is not able to use all your USD balance when you buy BTC, buying less BTC and leaving you with unspent USD.



What it leaves you is with 0.2%-0.3% of your funds. Thats not such a big deal when everything else works. It will be fixed

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boozezela
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November 22, 2013, 08:24:19 AM
 #822

What it leaves you is with 0.2%-0.3% of your funds. Thats not such a big deal when everything else works. It will be fixed

It is a big deal depending on how much money you are transacting.
Lack of communication is not helping either.

Your mileage may vary.
nottorious91
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November 22, 2013, 10:21:03 AM
 #823

Does anyone have an ideea if I withdraw usd from bitstamp into my EUR account, it should get credited, right?

Also, "Waiting to be processed" means the wire hasn't actually left bitstamp?
bitcoinmarketmaker
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November 22, 2013, 10:37:37 AM
 #824

Does anyone have an ideea if I withdraw usd from bitstamp into my EUR account, it should get credited, right?

Also, "Waiting to be processed" means the wire hasn't actually left bitstamp?

hi nottorious91,
If you withdraw usd to your euro account it will be credited, your bank will do the exchange.
"Waiting to be processed" means that it has not left bitstamp yet. In my case over the last months, the status usually moves from "Waiting to be processed" to "Finished" within 24 hours. And then you only have to wait less than a week for it to arrive in your account (for an international transfer, SEPA might be even faster).

nottorious91
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November 22, 2013, 11:03:36 AM
 #825

Does anyone have an ideea if I withdraw usd from bitstamp into my EUR account, it should get credited, right?

Also, "Waiting to be processed" means the wire hasn't actually left bitstamp?

hi nottorious91,
If you withdraw usd to your euro account it will be credited, your bank will do the exchange.
"Waiting to be processed" means that it has not left bitstamp yet. In my case over the last months, the status usually moves from "Waiting to be processed" to "Finished" within 24 hours. And then you only have to wait less than a week for it to arrive in your account (for an international transfer, SEPA might be even faster).

Thanks for the reply. I hope my SEPA withdraw will arrive monday / tuesday.
membersound
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November 22, 2013, 11:08:09 AM
 #826

Still awaiting a several k SEPA deposit I made on 16th of november. NO response whatsoever by ticket support or email. Wonder if I'll ever see the money again??
Turanjian
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November 22, 2013, 11:43:35 AM
 #827

I must say that my recent experience has been similar. No crediting of bank wire deposits for 4 days now, and of course.... no customer service. With basically non-existant service you have to wonder how bitstamp will be able to survive. On the positive side: bitcoin withdrawals now finally work quickly.
boozezela
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November 22, 2013, 11:46:50 AM
 #828

Can anyone recommend any other EU exchange apart from Sh*tstamp? As soon as my SEPA transfer I made on 18th gets credited, I'm going to kiss Bitstamp a permanent goodbye. In the spring my account got robbed and I lost about 2000 euros because Bitstamp doesn't offer two-factor auth for Nokias and has otherwise fairly easily crackable security.

Now they first made a post about banking software issues on 18th, although some people have said to wire money to them on 12th and still not getting credited. Then their page page goes down for several days and there is not a single f'ing post from the staff posted on social media about what's going on untill they report "everything is fixed, but the standard banking processing". How about some estimates on how long the standard banking transfer will take to process?? It has now been two days since they made that post and my account hasn't still been credited.

The way they run their "customer service", if you can call it that, is just... I don't even know that call it. It's something I want to have nothing to do with.

Bitcoin-central.net (see https://bitcointalk.org/index.php?topic=129461.680) could be an alternative, however the backlog for document verification is quite high at the moment. On a positive note, when I told them that I had been waiting for verification for 20 days, they escalated the issue to their partner and I got verified straight away (IIRC the next day).

Also there are no charting facilities at the moment, so you would be trading blind.
caiomsbr
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November 22, 2013, 12:18:21 PM
 #829

It's just passed 65 Hours and my 400 USD funds WERE NOT CREDITED, no response from tickets or emails.. The only thing you guys are REALLY DEALING with is something on automated mode, if you run any trouble with the payment (LIKE I DID), you'll get no response for DAYS, and might lose a lot of money...

400 USD may not seem that much, but it's prevented me from funding a lot more.. If bitstamp checked my account history they would see that i fund like 2,000.00 USD per day on a regular basis..

It's too much disrespect for people who gave money to them!
CashCoinCow
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November 22, 2013, 12:22:15 PM
 #830

Still awaiting a several k SEPA deposit I made on 16th of november. NO response whatsoever by ticket support or email. Wonder if I'll ever see the money again??

I got the same Problem. If you click on SEPA in your Deposit Options, does there stands" Waiting for you to send the funds..."?


@Bitstamp

Come on Dudes, i always thought u Guys were serious... you told on 20.11 bout solved banking problems but many people like me still wait for there deposits.
Without Support Message...  Angry
leogdesouza
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November 22, 2013, 01:16:31 PM
 #831

I used AstroPay and within 2 days my money was there.

Donations are welcome / Doações são bem vindas: 1EUnL2t2CkbbK1UkQCTnCdPoM4Nbh8sUq5
---> FreeBitco.in: the best website to earn FREE BITCOINS! O melhor lugar para GANHAR BITCOINS <---
miror
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November 22, 2013, 02:06:30 PM
 #832

posted already in the newbie section, but did not get an answer (wow, a déjà vu)

yesterday:
I have made a SEPA deposit of €2.1k on November 18, and three 4-figure deposits on November 20.
The November 20 deposits all got credited within the same day! But the oldest (and largest) deposit, from november 18, is still missing. How is that possible?
I sent a ticket more than 20 hours ago - no reply. Is somebody from bitstamp here, who could look into this??

what also looks weird... is this normal?

Account -> History says: 2013-11-18 14:25:01   [IP-Address]   Opened SEPA deposit for EUR 2,100.00
but Deposits -> Your Deposit Requests says: Nov. 18, 2013   EU bank transfer (SEPA)   EUR 2,100.00   Finished

how can it be "Finished" when the money has not been credited yet??? it is also not shown in Account -> Transactions
and why do friends of mine asking senseless questions about depositing or buying bitcoins, get replies within 4-5 hours??


today:
ok i'm getting mad

WHERE IS THE PROBLEM TO REPLY WITHIN 40!! HOURS?? U EARN SOME 10 or 100K PER DAY. EMPLOY MORE SUPPORT STAFF U GREEDY ****** ********!!   Angry

AND SEND ME MY MONEY!


meanwhile btc price is exploding....
oda.krell
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November 22, 2013, 03:21:56 PM
 #833

Not exactly happy long-term customer here as well.

According to my bank, my non-trivial transfer went out from their side about a week ago. Still no deposit on bitstamp :/

Not sure which Bitcoin wallet to use? I can highly recommend Electrum.
Electrum is an open-source lightweight client: user friendly, extremely fast, and one of the safest ways to store and use your bitcoins.
Executables are available on the Electrum homepage, so you can get a Bitcoin wallet up and running on your own computer in a few minutes.
philX
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November 22, 2013, 03:27:14 PM
 #834

posted already in the newbie section, but did not get an answer (wow, a déjà vu)

yesterday:
I have made a SEPA deposit of €2.1k on November 18, and three 4-figure deposits on November 20.
The November 20 deposits all got credited within the same day! But the oldest (and largest) deposit, from november 18, is still missing. How is that possible?
I sent a ticket more than 20 hours ago - no reply. Is somebody from bitstamp here, who could look into this??

what also looks weird... is this normal?

Account -> History says: 2013-11-18 14:25:01   [IP-Address]   Opened SEPA deposit for EUR 2,100.00
but Deposits -> Your Deposit Requests says: Nov. 18, 2013   EU bank transfer (SEPA)   EUR 2,100.00   Finished

how can it be "Finished" when the money has not been credited yet??? it is also not shown in Account -> Transactions
and why do friends of mine asking senseless questions about depositing or buying bitcoins, get replies within 4-5 hours??


today:
ok i'm getting mad

WHERE IS THE PROBLEM TO REPLY WITHIN 40!! HOURS?? U EARN SOME 10 or 100K PER DAY. EMPLOY MORE SUPPORT STAFF U GREEDY ****** ********!!   Angry

AND SEND ME MY MONEY!


meanwhile btc price is exploding....
Turanjian
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November 22, 2013, 04:11:07 PM
 #835

I have noticed that even Bitstamp's one man customer service (hazek) has now apparently disappeared from this Forum. That bodes ill for the future of Bitstamp. Perhaps Bitstamp is planning to go out of business and take off with everyone's money??
dsattler
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November 22, 2013, 04:16:50 PM
 #836

I have noticed that even Bitstamp's one man customer service (hazek) has now apparently disappeared from this Forum. That bodes ill for the future of Bitstamp. Perhaps Bitstamp is planning to go out of business and take off with everyone's money??

No I don't think so!

Maybe "they" are busy working off the backlog. Some transactions come through, some does not. This is no scheme for manipulation!

Keep cool!  Grin

Bitcointalk member since 2013! Smiley
My auctions on bitify (with 30 days buyer protection):
https://bitify.com
philX
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November 22, 2013, 04:25:37 PM
 #837

I have noticed that even Bitstamp's one man customer service (hazek) has now apparently disappeared from this Forum. That bodes ill for the future of Bitstamp. Perhaps Bitstamp is planning to go out of business and take off with everyone's money??

No I don't think so!

Maybe "they" are busy working off the backlog. Some transactions come through, some does not. This is no scheme for manipulation!

Keep cool!  Grin
CashCoinCow
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November 22, 2013, 04:34:30 PM
 #838

I have noticed that even Bitstamp's one man customer service (hazek) has now apparently disappeared from this Forum. That bodes ill for the future of Bitstamp. Perhaps Bitstamp is planning to go out of business and take off with everyone's money??

No I don't think so!

Maybe "they" are busy working off the backlog. Some transactions come through, some does not. This is no scheme for manipulation!

Keep cool!  Grin

If some members are able to buy even though they deposited later and earlier depositors are unable to buy, some members have an unfair advantage. This stinks.  Angry

when did you made your deposit? i made mine on 17.November
philX
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November 22, 2013, 04:42:24 PM
 #839

The November 20 deposits all got credited within the same day! But the oldest (and largest) deposit, from november 18, is still missing.
dsattler
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November 22, 2013, 06:01:20 PM
 #840

Bitstamp is featured on Coindesk:

http://www.coindesk.com/bitstamps-bitcoin-price-exceeds-mt-gox/

Bitcointalk member since 2013! Smiley
My auctions on bitify (with 30 days buyer protection):
https://bitify.com
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