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Author Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC  (Read 205918 times)
pro-trader
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January 16, 2014, 08:51:37 AM
 #1121

Update: Money released from Bitstamp!

It is not yet on my account as of today, but I have access to the SWIFT system and can already see it, its at the intermediary bank now and should arrive during the next overnight batch at the very latest.

All in the fees to send & recall my 60.000 USD has been 127,83 USD + 69,02 Euro (Those fees are charged by the involved banks & intermediary banks to handle a non-SEPA payment recall, not by Bitstamp, just to make it clear).

A cheap price for education, I do really not complain as I learned a hell of a lot: I hold Bitcoins since about 3years, and so far had very rarely touched my wallet. Now due to this experience and insight-look on who and how is handling exchanges etc., I have received an interesting look to review my opinion on the short- and medium-term outlook of BTC.

Just a bit of a funky sidenote here:
Yesterday I sent about double the amount to Unicredit Ljubljana (same bank Bitstamp uses) to a new Slovenian broker which I will use to buy some shares on the stock market there and in Macedonia. Went very smoothly but we finished KYC before, and the required docs where all reasonable, do-able and according to the usual industry-standard. So 2 payments actually crossed between the same 2 banks – no problem with any EU authority or bank. Just a sidenote.

Good luck to everybody here, a great forum and thanks to hazek for looking into the subject!
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schnib12
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January 17, 2014, 08:45:30 PM
 #1122

Is it better to send USD or EUR ( SEPA) to Bitstamp?
Where do i have to pay less fee's?
leoragraves666
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January 18, 2014, 07:26:08 PM
 #1123

Is it better to send USD or EUR ( SEPA) to Bitstamp?
Where do i have to pay less fee's?

I am not entirely sure if you can SEPA dollars?

PC & Mac repairs
coiniemonster2014
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January 19, 2014, 11:08:15 PM
 #1124

A question to Bitstamp support: if I declare a transfer of EUR 3000 but instead send ye EUR 3010 would the discrepancy slow the process in any way? Currently waiting days on this SEPA Deposit. I have opened a Support Ticket but to no avail  Sad
I would appreciate any words of wisdom from whoever is nice enough to answer?!
Cheers

BTCBTCBTC
F-bernanke
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January 20, 2014, 07:13:29 AM
 #1125

Is it better to send USD or EUR ( SEPA) to Bitstamp?
Where do i have to pay less fee's?

I am not entirely sure if you can SEPA dollars?

SEPA is EUR only.

IBAN can be both.
Sonny91BE
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January 21, 2014, 11:32:00 AM
 #1126

Update for me.   My money is now in my account.  It took  only next day (1 day) to review my second verification data to post the money into the account.  The questions feel a little invasive, but I understand the need for making sure its from "viable" sources.   Examples are:
what are my banks?
documented example of where money came from?
how I plan to use bitcoin?

The process overall for the deposit was reasonable given their need to comply with laws.  Only suggestion again is adding to the FAQ some info around verification and timelines for funds that exceed some thresholds.

Here is a timeline in my case if it helps others plan.   I am a US citizen.
1. I opened my Bitstamp account three weeks ago approx.
2. Verification took around 1 week (passport + utility photo).
3.  I sent a $2k deposit test from my US Bank to Bitstamp's bank in Slovenia.  It took around 24hrs, slightly more, for my bank to complete sending it and for Bitstamp to post it.
4.  I have also moved around 18K USD worth of bitcoins in and back out in some tests (coins came from coinbase trades), both were essentially instant, as well as trading with it while it was in Bitstamp (with a bot as well).  
5.  I then transferred ~60K USD from my bank to Bitstamp.  My bank completed the wire within around 14hrs (sent Thursday at 3pm, bank completed it around 14 hrs later my side in the early 'am' according to timestamps).
6.  On Monday I contacted Bitstamp to check the status of the transfer as I was past the declared 24hrs of time they said it takes to deposit.  Bitstamp has responded to every query within 24hrs.  In this case, the agent said the money was already there, but she was mistaken and looking at the first 2k deposit.   I sent another email explaining that.  I got a support email the next day saying they needed more info due to the size/volume thresholds I had exceeded with this deposit.  Some very personal finance questions, but I understand why so I answered them.  Within the next 24hrs they released my funds.   Being in different timezones probably added an extra 48hrs for me in getting this finalized but that isn't their fault.   The whole process and responsiveness has been good when you understand why its happening, so not upset.  Just wanted to relay my experience so it can help others plan when dealing with sums that exceed the reporting limit.


Sounds good. Thanks a lot for keeping us updated, and giving us a detailed insight into how larger deposits are processed at the moment.

All in all, I think that, right now, Bitstamp is probably the safest exchange if your plan is to buy and sell in relatively large volume.

IMO they'd be well advised to hire someone who handles PR for them, updating their twitter/facebook/this forum more frequently, but in principle, I trust them more than I trust, for example, mtgox.

I'm agreeing to this. For me personally it really helps as a fellow Bitstamp customer to get insight with big fundings ! +1
buciake
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January 22, 2014, 08:48:27 AM
 #1127

Hi,

I want to use the api from Bitstamp to sell bitcoins but I have a problem;

Lets say I place a buy limit order with the API.
How could I confirm that an order has been completed.

I don't think I can use the "open orders" api call.
Because maybe my order hasn't been processed yet.

And I can't find the api call for complete orders.
There is only an overview of user transactions.

But how can i be sure that doesn't include open transactions.

How will I ever be able to check the status of the transaction, there is no transaction ID returned.

Thanks for in advance!
richardweiming
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January 22, 2014, 09:08:52 AM
 #1128

I made a 30 BTC withdraw today, it always processed within 1 miniute.
But this time 5 hours passed and still "waiting to be processed".
I'm a little worried about it. Any one experienced such delay? for so long?
Chancellor
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January 22, 2014, 09:20:16 AM
 #1129

I don't think I can use the "open orders" api call.
Because maybe my order hasn't been processed yet.
It seems to me that when placing order call returns, the order is already processed, so either placed on the list of open orders, or executed immediately.

There is only an overview of user transactions. But how can i be sure that doesn't include open transactions.
In my opinion there is no such thing as "open transaction". Order is open, and when there is price match, transaction is exectued (it is a single time point event), then order is fulfilled. Every transaction has order id in its data. Of course larger orders may be executed in multiple transactions. My guess is that you sum all the transactions having your order id (if there are any). If they sum up to the whole order, it has been fully executed.

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buciake
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January 22, 2014, 09:41:42 AM
 #1130

I don't think I can use the "open orders" api call.
Because maybe my order hasn't been processed yet.
It seems to me that when placing order call returns, the order is already processed, so either placed on the list of open orders, or executed immediately.

There is only an overview of user transactions. But how can i be sure that doesn't include open transactions.
In my opinion there is no such thing as "open transaction". Order is open, and when there is price match, transaction is exectued (it is a single time point event), then order is fulfilled. Every transaction has order id in its data. Of course larger orders may be executed in multiple transactions. My guess is that you sum all the transactions having your order id (if there are any). If they sum up to the whole order, it has been fully executed.

Hi, thanks for your reply.

Let's have a look at the bitcoin withdrawal api.
The api will only return a boolean value (true or false).
The value is representing the transaction is placed or not.

But that not really useful information.
How will I ever be able to check the status of the transaction.
Chancellor
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January 22, 2014, 10:09:34 AM
 #1131

Let's have a look at the bitcoin withdrawal api. The api will only return a boolean value (true or false). The value is representing the transaction is placed or not. But that not really useful information. How will I ever be able to check the status of the transaction.
I've only programmed a trading bot, so have not used withdrawal API. However, you may check what really is returned by bitcoin withdrawal request. It may be that it returns additional JSON formatted data. If not, your only option is to read the list of withdrawals, then match your one by timestamp, type, amount and destination bitcoin address. Then you have the status.

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smoothie
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January 22, 2014, 10:12:18 AM
 #1132

I made a 30 BTC withdraw today, it always processed within 1 miniute.
But this time 5 hours passed and still "waiting to be processed".
I'm a little worried about it. Any one experienced such delay? for so long?

Yup made a similar withdraw today in size and it is still in the "waiting to be processed" stage.

Usually takes at most 5-10 minutes and it hits the block chain.

I've sent a support ticket in about this.


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buciake
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January 22, 2014, 10:13:23 AM
 #1133

Let's have a look at the bitcoin withdrawal api. The api will only return a boolean value (true or false). The value is representing the transaction is placed or not. But that not really useful information. How will I ever be able to check the status of the transaction.
I've only programmed a trading bot, so have not used withdrawal API. However, you may check what really is returned by bitcoin withdrawal request. It may be that it returns additional JSON formatted data. If not, your only option is to read the list of withdrawals, then match your one by timestamp, type, amount and destination bitcoin address. Then you have the status.

Okay, thanks man I will check that.
Firebug24k
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January 23, 2014, 10:26:06 PM
 #1134

Made a wire transfer withdrawal, it was successfully deposited in my account (USD), except the amount was wrong.  Instead of 1785, I got 1758.  I suspect a typo of the last two digits - it's the only thing that make sense (swapped).  I opened a support ticket but am not hopeful on getting a resolution.  Has anyone seen anything like this before?
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January 24, 2014, 05:13:51 AM
 #1135

Instead of 1785, I got 1758.  I suspect a typo of the last two digits
"International withdrawals will be charged with 0.09% fee, minimum fee is $15.00 on Bitstamps end and may incur additional international bank fees.". Maybe this? However in your case the missing 27 USD is about 1.5%, which is much more than 0.09%...

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bitcoinmarketmaker
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January 24, 2014, 06:30:12 AM
 #1136

Has anyone seen anything like this before?

Yes, that is 15USD withdrawal fee and then the other 12 USD is the fee that your bank (and sometimes intermediary banks) charge for receiving. The fee that is charged by your receiving bank is not a fixed fee, it will be higher or lower depending on the amount.

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January 24, 2014, 06:47:38 AM
 #1137

Your register is too complex for chinese people, some of our customers said they want to get a account in your website, but it may takes more than 1 month to prepare the document, hope you can find a solution to avoid so many document for international customers.

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buciake
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January 24, 2014, 02:06:28 PM
 #1138

Let's have a look at the bitcoin withdrawal api. The api will only return a boolean value (true or false). The value is representing the transaction is placed or not. But that not really useful information. How will I ever be able to check the status of the transaction.
I've only programmed a trading bot, so have not used withdrawal API. However, you may check what really is returned by bitcoin withdrawal request. It may be that it returns additional JSON formatted data. If not, your only option is to read the list of withdrawals, then match your one by timestamp, type, amount and destination bitcoin address. Then you have the status.

The problem with the list of withdrawals is that there is no "destination bitcoin address" present.
There is no reliable way to check if the withdrawal request was successful.

I'm feel like im missing something here.  Huh Huh Huh
Because I just can't believe the api is so lacklustre.
Lauda
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January 25, 2014, 08:46:39 AM
 #1139

Website is down? I can't get past incapsula.


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January 25, 2014, 08:50:29 AM
 #1140

Website is down? I can't get past incapsula.
Website + trading API as well (returns "503 Service Unavailable"). As a result Bitstamp is frozen since 08:02 UTC.

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