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Author Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC  (Read 231171 times)
SebastianJu
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December 23, 2015, 09:19:38 AM
 #1601

Has anyone received a password reset email that they hadn't requested?  Also my old password stopped working and had to request a new one and after that it blocked my IP for 900 seconds....

I received one on btc-e some weeks ago. Didn't have requested it either. I wonder why someone should try to do that? Does a hacker hope to get shown the email address or something like that?

Please ALWAYS contact me through bitcointalk pm before sending someone coins.
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December 23, 2015, 10:39:30 AM
 #1602

Has anyone received a password reset email that they hadn't requested?  Also my old password stopped working and had to request a new one and after that it blocked my IP for 900 seconds....

I received one on btc-e some weeks ago. Didn't have requested it either. I wonder why someone should try to do that? Does a hacker hope to get shown the email address or something like that?

if he requested password reset, he already knows your email, since your email is the login on btc-e
yslyung
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December 23, 2015, 10:56:37 AM
 #1603

Has anyone received a password reset email that they hadn't requested?  Also my old password stopped working and had to request a new one and after that it blocked my IP for 900 seconds....

i received it too. will be writing to bitstamp support & investigate.
SebastianJu
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December 23, 2015, 11:36:02 AM
 #1604

Has anyone received a password reset email that they hadn't requested?  Also my old password stopped working and had to request a new one and after that it blocked my IP for 900 seconds....

I received one on btc-e some weeks ago. Didn't have requested it either. I wonder why someone should try to do that? Does a hacker hope to get shown the email address or something like that?

if he requested password reset, he already knows your email, since your email is the login on btc-e

Right, hm, i have no idea what it could be good for then. Maybe someone had his hand on their mailserver or something like that? I had no problems logging in though. And btc-e has no coins from me anyway.

Please ALWAYS contact me through bitcointalk pm before sending someone coins.
dscotese
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December 24, 2015, 12:10:12 AM
 #1605

Has anyone received a password reset email that they hadn't requested?  Also my old password stopped working and had to request a new one and after that it blocked my IP for 900 seconds....

I received one on btc-e some weeks ago. Didn't have requested it either. I wonder why someone should try to do that? Does a hacker hope to get shown the email address or something like that?

if he requested password reset, he already knows your email, since your email is the login on btc-e

Right, hm, i have no idea what it could be good for then. Maybe someone had his hand on their mailserver or something like that? I had no problems logging in though. And btc-e has no coins from me anyway.
One strategy to distinguish between email addresses that are in use (on a particular site) and those that are not is to attempt to have a password reset email sent.  Some sites will respond differently depending on whether or not the email address entered exists in their database.  Better sites respond with "If your email address is in our database, we have sent you an email."

I just verified that bitstamp's response depends on whether or not the email exists in their database, so that may be what has been going on.  Once the hacker gets a response indicating that the email exists, they have confirmed that they have the email address of a person with a bitstamp account.

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SebastianJu
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December 24, 2015, 11:39:01 AM
 #1606

Has anyone received a password reset email that they hadn't requested?  Also my old password stopped working and had to request a new one and after that it blocked my IP for 900 seconds....

I received one on btc-e some weeks ago. Didn't have requested it either. I wonder why someone should try to do that? Does a hacker hope to get shown the email address or something like that?

if he requested password reset, he already knows your email, since your email is the login on btc-e

Right, hm, i have no idea what it could be good for then. Maybe someone had his hand on their mailserver or something like that? I had no problems logging in though. And btc-e has no coins from me anyway.
One strategy to distinguish between email addresses that are in use (on a particular site) and those that are not is to attempt to have a password reset email sent.  Some sites will respond differently depending on whether or not the email address entered exists in their database.  Better sites respond with "If your email address is in our database, we have sent you an email."

I just verified that bitstamp's response depends on whether or not the email exists in their database, so that may be what has been going on.  Once the hacker gets a response indicating that the email exists, they have confirmed that they have the email address of a person with a bitstamp account.

So they would send out phishing mails or other scammails then? Since when they would try to login then my account surely would be banned for some minutes so that the automatic login tries can't be successfull. Though nothing like that happened.

I have 2FA, for all websites where i have lying something of value at one time, activated anyway.

I wonder what they want to do with it.

Please ALWAYS contact me through bitcointalk pm before sending someone coins.
dscotese
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December 24, 2015, 09:46:56 PM
 #1607

One strategy to distinguish between email addresses that are in use (on a particular site) and those that are not is to attempt to have a password reset email sent.  Some sites will respond differently depending on whether or not the email address entered exists in their database.  Better sites respond with "If your email address is in our database, we have sent you an email."

I just verified that bitstamp's response depends on whether or not the email exists in their database, so that may be what has been going on.  Once the hacker gets a response indicating that the email exists, they have confirmed that they have the email address of a person with a bitstamp account.

So they would send out phishing mails or other scammails then? Since when they would try to login then my account surely would be banned for some minutes so that the automatic login tries can't be successfull. Though nothing like that happened.

I have 2FA, for all websites where i have lying something of value at one time, activated anyway.

I wonder what they want to do with it.
No, man.  I don't think they would send out phishing emails afterwards, but maybe.  I think it would be far more profitable to use emails that have been verified to be Bitstamp customers' emails by sending them spam advertising Bitcoin-related services.

I like to provide some work at no charge to prove my valueAvoid supporting terrorism!
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SebastianJu
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December 25, 2015, 07:58:39 PM
 #1608

One strategy to distinguish between email addresses that are in use (on a particular site) and those that are not is to attempt to have a password reset email sent.  Some sites will respond differently depending on whether or not the email address entered exists in their database.  Better sites respond with "If your email address is in our database, we have sent you an email."

I just verified that bitstamp's response depends on whether or not the email exists in their database, so that may be what has been going on.  Once the hacker gets a response indicating that the email exists, they have confirmed that they have the email address of a person with a bitstamp account.

So they would send out phishing mails or other scammails then? Since when they would try to login then my account surely would be banned for some minutes so that the automatic login tries can't be successfull. Though nothing like that happened.

I have 2FA, for all websites where i have lying something of value at one time, activated anyway.

I wonder what they want to do with it.
No, man.  I don't think they would send out phishing emails afterwards, but maybe.  I think it would be far more profitable to use emails that have been verified to be Bitstamp customers' emails by sending them spam advertising Bitcoin-related services.

Right, that might be. It might be they take the leaked database from the bitcointalk.org hack and check if the email addresses are still valid that way. Then they send out "double your investment hourly" emails. Cheesy

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February 14, 2016, 04:29:04 PM
 #1609

Running bistamp.net trough securityheaders.io gives it the lowest possible scrore, F. Any plans on improving this, bitstamp?

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February 16, 2016, 01:34:24 PM
 #1610


Better late than never. Bitstamp have finally filed their 2nd year of trading statutory accounts (to 31 Oct 2014).

http://www.pdf-archive.com/2016/02/16/bitstamp-ltd-2014/preview/page/1/


They again took advantage of small companies exemption and presented only limited info to the public (abbreviated). You don't see their revenue or profits, but difference in reserves ("profit and loss account" line) suggest that net profit (after tax) was at least 691k Euro. Possibly higher if there were any dividends paid. I don't quite understand the 2013 re-statement though.

Overall, assuming the accounts were properly prepared, they show pretty healthy condition. They should've run some quick proof reading.

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MrPiggles
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March 16, 2016, 02:51:28 PM
 #1611

bitstamp have always been pretty much the shittiest exchange going


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lrdeoliveira
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April 26, 2016, 02:55:59 PM
 #1612

Now that we have BTC/EUR in Bitstamp, would be possible to order a EUR debit card?
Thanks
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April 26, 2016, 03:45:23 PM
 #1613

Anyone from Bitstamp here?

1) I wonder if it still will be possible to exchange the deposited EUR at your bank exchange rate to USD. Sometimes I don't want to trade BTC/EUR, but BTC/USD.
2) Is there another documentation for websocket than this? https://www.bitstamp.net/websocket/  because at the moment there is nothing about getting the BTC/EUR orderbook.

Mit Cointracking (10% Rabatt) behältst du die Übersicht über all deine Trades und Gewinne. Sogar ein Tool für die Steuer ist dabei Wink                          
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binance.com hat nun auch SEPA und EUR Paare! Mit dem RefLink bekommst du 5% Rabatt auf die Tradinggebühren!
bernard75
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April 26, 2016, 03:54:06 PM
 #1614

Do you charge any fees for SEPA deposits or withdraws?
Serpens66
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April 27, 2016, 11:41:17 AM
 #1615

Anyone from Bitstamp here?

1) I wonder if it still will be possible to exchange the deposited EUR at your bank exchange rate to USD. Sometimes I don't want to trade BTC/EUR, but BTC/USD.
2) Is there another documentation for websocket than this? https://www.bitstamp.net/websocket/  because at the moment there is nothing about getting the BTC/EUR orderbook.
I wrote to support and they told me:

1) When opening a deposit, you have the option to select in which currency (USD or EUR) you wish your funds to be credited. Once your transfer arrives it will be credited and converted (if you select a different currency).
2) Please note that all you have to do is apply: _btceur at the end. E.g.: live_trades_btceur

Mit Cointracking (10% Rabatt) behältst du die Übersicht über all deine Trades und Gewinne. Sogar ein Tool für die Steuer ist dabei Wink                          
Great Freeware Game: Clonk Rage
binance.com hat nun auch SEPA und EUR Paare! Mit dem RefLink bekommst du 5% Rabatt auf die Tradinggebühren!
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May 14, 2016, 05:19:17 PM
 #1616

Hi to everyone, I got a situation. Two weeks ago I made a withdraw from bitstamp, but instead of getting my money on the next day(As usual was), my transaction was "in proccess" for a week. After a week, I am receiving a email, telling me that they reject that transaction, and would like to close my account. Also they asked me to sell all bitcoins on my balance, so they will withdraw all money from my account to my bank account that I used last time. I have done everything, and already for a week I am waiting for my money. They stopt to answer on my letters right after I sold last bitcoins and made fiat. Now my account is closed(can't access it, I think its deleted), they don't answer on my letters, and I don't know what to think. Its a pretty huge amount of money for me, and I am starting to worry a bit. At least they could answer on letter, to avoid misunderstanding from my side.

Who had the same problem? How, and how fast it was solved? Was it solved at all? Can they keep my money? Or I will get them eventually?
Pompobit
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May 20, 2016, 10:52:40 AM
 #1617

Hi to everyone, I got a situation. Two weeks ago I made a withdraw from bitstamp, but instead of getting my money on the next day(As usual was), my transaction was "in proccess" for a week. After a week, I am receiving a email, telling me that they reject that transaction, and would like to close my account. Also they asked me to sell all bitcoins on my balance, so they will withdraw all money from my account to my bank account that I used last time. I have done everything, and already for a week I am waiting for my money. They stopt to answer on my letters right after I sold last bitcoins and made fiat. Now my account is closed(can't access it, I think its deleted), they don't answer on my letters, and I don't know what to think. Its a pretty huge amount of money for me, and I am starting to worry a bit. At least they could answer on letter, to avoid misunderstanding from my side.

Who had the same problem? How, and how fast it was solved? Was it solved at all? Can they keep my money? Or I will get them eventually?

It sounds it's not all the story. Are you verified? Did you provide false personal info?

Anyway never happened to me, if all your deposits are legit, I'm pretty sure you'll recover your money
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June 20, 2016, 11:28:10 AM
 #1618

Do you charge any fees for SEPA deposits or withdraws?
in case you did not answer this by yourself:
SEPA withdrawal fee is 0.90€ (I made a withdrawal request)

Mit Cointracking (10% Rabatt) behältst du die Übersicht über all deine Trades und Gewinne. Sogar ein Tool für die Steuer ist dabei Wink                          
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July 18, 2016, 11:23:19 AM
 #1619

Hi to everyone, I got a situation. Two weeks ago I made a withdraw from bitstamp, but instead of getting my money on the next day(As usual was), my transaction was "in proccess" for a week. After a week, I am receiving a email, telling me that they reject that transaction, and would like to close my account. Also they asked me to sell all bitcoins on my balance, so they will withdraw all money from my account to my bank account that I used last time. I have done everything, and already for a week I am waiting for my money. They stopt to answer on my letters right after I sold last bitcoins and made fiat. Now my account is closed(can't access it, I think its deleted), they don't answer on my letters, and I don't know what to think. Its a pretty huge amount of money for me, and I am starting to worry a bit. At least they could answer on letter, to avoid misunderstanding from my side.

Who had the same problem? How, and how fast it was solved? Was it solved at all? Can they keep my money? Or I will get them eventually?

It sounds it's not all the story. Are you verified? Did you provide false personal info?

Anyway never happened to me, if all your deposits are legit, I'm pretty sure you'll recover your money

There are 5 of us here doing bussines with Bitstamp last 3 years now. We have passes numerous KYC questions (which is really boring answering questions in milion ways), but we never had anything like this. Are you sure you provided real data?

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July 18, 2016, 01:17:55 PM
 #1620

Hi to everyone, I got a situation. Two weeks ago I made a withdraw from bitstamp, but instead of getting my money on the next day(As usual was), my transaction was "in proccess" for a week. After a week, I am receiving a email, telling me that they reject that transaction, and would like to close my account. Also they asked me to sell all bitcoins on my balance, so they will withdraw all money from my account to my bank account that I used last time. I have done everything, and already for a week I am waiting for my money. They stopt to answer on my letters right after I sold last bitcoins and made fiat. Now my account is closed(can't access it, I think its deleted), they don't answer on my letters, and I don't know what to think. Its a pretty huge amount of money for me, and I am starting to worry a bit. At least they could answer on letter, to avoid misunderstanding from my side.

Who had the same problem? How, and how fast it was solved? Was it solved at all? Can they keep my money? Or I will get them eventually?

Any update on the situation?

Personally, I never had trouble with Bitstamp, the opposite if at all: KYC process ran into some complications, and their customer service turned out to be quite accommodating and the problem was resolved quickly.

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