Nyr
Newbie
 Offline
Activity: 24
Merit: 0
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April 23, 2013, 12:39:13 PM |
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And my Bitcoins are still missing. No reply from the support yet.
This sucks, I pay Bitstamp to provide a reliable service, near to 24 hours to reply a ticket about missing Bitcoins doesn't look acceptable given the current market fluctuations.
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"The nature of Bitcoin is such that once version 0.1 was released, the
core design was set in stone for the rest of its lifetime." -- Satoshi
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Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
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shkiser
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April 23, 2013, 02:59:54 PM |
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I did a test on april 20th, to test bitstamp services. I transferred about 1 bitcoin to bitstamp, sold it, and then tried to withdrawal to my bank account. In my account it shows the transaction is finished but the funds have no arrived to my bank yet. This is the first time using bitstamp services, and I have a verified account. Ive sent a service ticket just now. Anyone else experiencing these problems? there site says 2-3 days for sepa zone and upto 5 for those outside of Sepa zone..
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Nyr
Newbie
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Activity: 24
Merit: 0
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April 23, 2013, 03:02:45 PM |
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I did a test on april 20th, to test bitstamp services. I transferred about 1 bitcoin to bitstamp, sold it, and then tried to withdrawal to my bank account. In my account it shows the transaction is finished but the funds have no arrived to my bank yet. This is the first time using bitstamp services, and I have a verified account. Ive sent a service ticket just now. Anyone else experiencing these problems? there site says 2-3 days for sepa zone and upto 5 for those outside of Sepa zone..
2-3 working days. I always got my SEPA transfers fast, but you should wait two days more before worrying  |
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bitdroid
Newbie
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Activity: 14
Merit: 0
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April 23, 2013, 04:57:29 PM |
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Your website just got ddos'ed then went back up but your withdrawal page is now non functional...
Oops!
Internal Server Error
The server encountered an internal error and was unable to complete your request.
So no one can withdraw for how long?
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bitdroid
Newbie
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Activity: 14
Merit: 0
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April 23, 2013, 05:04:14 PM |
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Back up now. What happened?
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Nyr
Newbie
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Activity: 24
Merit: 0
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April 23, 2013, 05:05:33 PM |
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The lack of communication from Bitstamp it's comparable to MtGox's ¬¬
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l0ud
Newbie
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Activity: 23
Merit: 0
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April 23, 2013, 08:21:28 PM |
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seems down again, anyone know how long its been that way?
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bitdroid
Newbie
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Activity: 14
Merit: 0
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April 23, 2013, 08:53:56 PM |
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Which Cloudflare are you using?
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lucif
Sr. Member
Offline
Activity: 462
Merit: 250
Clown prophet
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April 23, 2013, 08:55:54 PM |
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Whatever they use - its shit
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bitdroid
Newbie
Offline
Activity: 14
Merit: 0
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April 23, 2013, 09:17:10 PM |
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Whatever they use - its shit
We should know the level of protection we are paying to use their services. If they are using a cheaper level of protection then it's entirely on them to upgrade but if cloudflare however is not providing the services they claim "100% uptime" then it's on them then we need someone from cloudflare to tell us what's going on with their service. |
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Nyr
Newbie
Offline
Activity: 24
Merit: 0
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April 24, 2013, 01:40:04 PM |
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Another day more, my Bitcoins are missing and looks like support had time to verify my account, but not to reply my ticket.
And people say MtGox has a bad customer service...
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heart_mons
Member
Offline
Activity: 87
Merit: 10
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April 24, 2013, 02:29:05 PM |
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I am having the same issue with my bitstamp account. I have withdraws that show completed on bitstamp but never showed up at the receiving address. They did reply to my ticket though and told me to wait 24 hours. It still hasn't show up. Right now I have open issues with bitinstant, btc-e, bitstamp, okpay and technocashier. I'm missing funds from every one of those places and receiving no help for them. I guess it could be linked to karma since I defaulted on a loan here on bitcointalk and my information was released on the forum. I still plan on repaying steamboat but it seems par for the course to screw someone over when dealing with bitcoins. Every ticket takes days to respond to. When they finally respond they push blame back on the user and that's how you deal with it I guess.
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Nyr
Newbie
Offline
Activity: 24
Merit: 0
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April 25, 2013, 12:45:23 PM |
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Nejc Kodrič got back to me and one hour later I had my bitcoins back.
They definitively need to improve their communication and ticket response time, but I am happy all was resolved and I will continue using them in the future.
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flavius
Full Member
Offline
Activity: 154
Merit: 100
welcome to riches
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April 25, 2013, 12:52:24 PM |
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Bitstamp is the best exchange there is. I exchange a couple grand a month on there with no problems at all.
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Quote
crime generates tenfold more money then real businesses do in bitcoin. the fact you cant accept this just makes you a kike
A reply of yours, quoted below, was deleted by the starter of a self-moderated topic. There are no rules of self-moderation, so this deletion cannot be appealed. Do not continue posting in this topic if the topic-starter has requested that you leave.
You can create a new topic if you are unsatisfied with this one. If the topic-starter is scamming, post about it in Scam Accusations.
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hazek
Legendary
Offline
Activity: 1078
Merit: 1002
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April 28, 2013, 07:35:46 PM |
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https://www.bitstamp.net/article/Scheduled-downtime-april-2013/Dear Bitstamp users,
Bitstamp will be migrating to new servers and may be unavailable on April 29th from 3:00 am to 8:00 am GMT.
Best regards
CTO, Damijan Merlak
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My personality type: INTJ - please forgive my weaknesses (Not naturally in tune with others feelings; may be insensitive at times, tend to respond to conflict with logic and reason, tend to believe I'm always right)
If however you enjoyed my post: 15j781DjuJeVsZgYbDVt2NZsGrWKRWFHpp
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lucif
Sr. Member
Offline
Activity: 462
Merit: 250
Clown prophet
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April 29, 2013, 03:14:24 AM |
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You probably need to spread this over email newsletter, not just only forum thread. |
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TimJBenham
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April 29, 2013, 04:21:58 AM |
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It would be nice if the broken matching algorithm (see also 1 2) were fixed. Is that going to happen? |
You are a warlord in the outskirts of the known world struggling to establish a kingdom in the wild lands.
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johnmatrix
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April 29, 2013, 05:53:26 AM |
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Good that the little crashes during the day got fixed
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lucif
Sr. Member
Offline
Activity: 462
Merit: 250
Clown prophet
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April 29, 2013, 07:18:55 AM |
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lucif
Sr. Member
Offline
Activity: 462
Merit: 250
Clown prophet
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April 29, 2013, 09:08:48 AM |
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Okay, this is really impossible within such market depth! Time is GMT+3 bitstampUSD 2013-04-29 12:04:58 137.86 3.03
bitstampUSD 2013-04-29 12:05:02 137.87 0.39
bitstampUSD 2013-04-29 12:05:02 137.87 0.99
bitstampUSD 2013-04-29 12:05:02 137.87 0.99
bitstampUSD 2013-04-29 12:05:02 137.87 0.99
bitstampUSD 2013-04-29 12:05:02 137.87 1.0
bitstampUSD 2013-04-29 12:05:02 137.87 8.9
bitstampUSD 2013-04-29 12:05:02 137.9 1.02
bitstampUSD 2013-04-29 12:05:03 137.9 0.83
bitstampUSD 2013-04-29 12:05:03 137.91 0.99
bitstampUSD 2013-04-29 12:05:03 137.92 0.99
bitstampUSD 2013-04-29 12:05:03 137.92 0.99
bitstampUSD 2013-04-29 12:05:03 137.93 5.0
bitstampUSD 2013-04-29 12:05:03 137.96 0.99
bitstampUSD 2013-04-29 12:05:03 137.96 0.99
bitstampUSD 2013-04-29 12:05:04 137.97 0.98
bitstampUSD 2013-04-29 12:05:04 137.97 0.09
bitstampUSD 2013-04-29 12:05:04 137.97 0.99
bitstampUSD 2013-04-29 12:05:04 137.97 0.99
bitstampUSD 2013-04-29 12:05:04 137.97 0.99
bitstampUSD 2013-04-29 12:05:04 137.97 0.87
bitstampUSD 2013-04-29 12:05:09 151.65 0.5
bitstampUSD 2013-04-29 12:05:24 137.82 1.0
bitstampUSD 2013-04-29 12:05:30 137.82 0.08
bitstampUSD 2013-04-29 12:05:38 137.82 0.12
bitstampUSD 2013-04-29 12:05:42 137.82 0.76
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