fanepatent
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February 13, 2014, 03:25:37 AM |
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It would also be nice if those of us leasing rigs could respond to renter reviews (ala newegg/amazon) to better serve our customers and also to nullify reviews that are not truthful.
I just received yet another rating. 9/10, saying that it ended 15 minuted earlier. Problem is I know my rig was pointed at betarigs pool until the timer ended. But, I can't respond. Any ETA on review replying mux? And some kind if internal messaging so we can contact renters after time is up
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BURST - BURST-58XP-63WY-XSVQ-ASG9A
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Whagwan
Newbie
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Activity: 35
Merit: 0
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February 13, 2014, 06:57:19 AM Last edit: February 13, 2014, 08:00:40 AM by Whagwan |
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It would also be nice if those of us leasing rigs could respond to renter reviews (ala newegg/amazon) to better serve our customers and also to nullify reviews that are not truthful.
I just received yet another rating. 9/10, saying that it ended 15 minuted earlier. Problem is I know my rig was pointed at betarigs pool until the timer ended. But, I can't respond. Any ETA on review replying mux? And some kind if internal messaging so we can contact renters after time is up I've just had a customer (stevetrac) send a message soon into the rental period saying 'sorry but i can find no mining on the site.' I replied that the I was mining through betarigs and supplied shares/min and reject statistics and asked them to contact me if they were still having issues. There was no reply to this. I then sent another message later in the rental period with shares/min and reject statistics and again, asking them to contact me if there were any issues. There was no reply to this. Next thing I know I have my only 0/10 feedback and the message 'got stiched never mined a thing' from this customer. All my other feedback is 10/10 and I know for a fact I was mining for this renter. I either need to be able to put a reply to this or get it removed as it is not fair.
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mux (OP)
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February 13, 2014, 08:49:06 AM |
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As announced yesterday,
SITE DOWN IN 10 MINUTES (09:00 UTC) -- Rented rigs will continue to work for their customers.
then I'll migrate to other servers.
Then if everything goes smooth, I'll be then working on feedback answers, and contact after end of rental!
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BETARIGS.COM - Leasing a rig is as simple as adding a pool!Bitrated user: Mux.
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mux (OP)
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February 13, 2014, 09:14:10 AM |
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SITE IS BACK UP
Pretty smooth and fast migration, now let's see how it goes..
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BETARIGS.COM - Leasing a rig is as simple as adding a pool!Bitrated user: Mux.
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starwulfe
Newbie
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Activity: 11
Merit: 0
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February 13, 2014, 09:16:52 AM |
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Mux, My current renter noticed that I wasn't mining their pool. I checked and both miners (starwulfe-116) are on backup pools and betarigs is showing as dead. I realize you're busy with the migration, but could you take a look?
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Whagwan
Newbie
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Activity: 35
Merit: 0
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February 13, 2014, 09:18:13 AM |
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As announced yesterday,
SITE DOWN IN 10 MINUTES (09:00 UTC) -- Rented rigs will continue to work for their customers.
then I'll migrate to other servers.
Then if everything goes smooth, I'll be then working on feedback answers, and contact after end of rental!
Thanks!
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mux (OP)
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February 13, 2014, 09:36:29 AM |
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Mux, My current renter noticed that I wasn't mining their pool. I checked and both miners (starwulfe-116) are on backup pools and betarigs is showing as dead. I realize you're busy with the migration, but could you take a look?
Hello! Quickly reviwed this -- the renter was initially in a pool which was working -- and then switched to another at 08:37 UTC, where the pool simply refuses the connection from the rig. I just discussed this with the renter. Mux
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BETARIGS.COM - Leasing a rig is as simple as adding a pool!Bitrated user: Mux.
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starwulfe
Newbie
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Activity: 11
Merit: 0
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February 13, 2014, 09:56:48 AM |
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Mux, My current renter noticed that I wasn't mining their pool. I checked and both miners (starwulfe-116) are on backup pools and betarigs is showing as dead. I realize you're busy with the migration, but could you take a look?
Hello! Quickly reviwed this -- the renter was initially in a pool which was working -- and then switched to another at 08:37 UTC, where the pool simply refuses the connection from the rig. I just discussed this with the renter. Mux Thank you sir!
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mux (OP)
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February 13, 2014, 10:30:07 AM |
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Reply to customer feedback is now available!You can finally answer those unfounded 0/10 by those renters trying to mine maxcoin with your scrypt miner
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BETARIGS.COM - Leasing a rig is as simple as adding a pool!Bitrated user: Mux.
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SheepOnDrugs
Member
Offline
Activity: 112
Merit: 10
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February 13, 2014, 10:40:53 AM |
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Just a short question: Do you ask the renter after they rented the rig to fill in a feedback? Seems like nobody really cares to do it although they even say thanks through email before the job finished. :/
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mux (OP)
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February 13, 2014, 10:49:37 AM |
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Just a short question: Do you ask the renter after they rented the rig to fill in a feedback? Seems like nobody really cares to do it although they even say thanks through email before the job finished. :/
I ask them in the mail yes -- but I think I'll be a bit more aggresive, asking directly on the frontpage But first, I'm doing customer/rig owner contact after end of job.
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BETARIGS.COM - Leasing a rig is as simple as adding a pool!Bitrated user: Mux.
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fanepatent
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February 13, 2014, 11:29:00 AM |
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Reply to customer feedback is now available!You can finally answer those unfounded 0/10 by those renters trying to mine maxcoin with your scrypt miner Woohooo Thank you. But... A bit more characters? kinda short
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BURST - BURST-58XP-63WY-XSVQ-ASG9A
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carly200
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February 13, 2014, 12:00:32 PM |
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Reply to customer feedback is now available!You can finally answer those unfounded 0/10 by those renters trying to mine maxcoin with your scrypt miner Woohooo Thank you. But... A bit more characters? kinda short choose wise words, get more efficient :-P
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fanepatent
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February 13, 2014, 12:17:33 PM |
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Reply to customer feedback is now available!You can finally answer those unfounded 0/10 by those renters trying to mine maxcoin with your scrypt miner Woohooo Thank you. But... A bit more characters? kinda short choose wise words, get more efficient :-P We are going to have doge style answers on ratings. Much proud, such happy
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BURST - BURST-58XP-63WY-XSVQ-ASG9A
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stefffe
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February 13, 2014, 12:38:06 PM |
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After page was down and up again, betarigs pool says "status DEAD" for me, is this because renters pool is bad?
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mux (OP)
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February 13, 2014, 12:49:53 PM |
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After page was down and up again, betarigs pool says "status DEAD" for me, is this because renters pool is bad?
Yessir! Or you're just not being rented atm
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BETARIGS.COM - Leasing a rig is as simple as adding a pool!Bitrated user: Mux.
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stefffe
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February 13, 2014, 01:04:02 PM |
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After page was down and up again, betarigs pool says "status DEAD" for me, is this because renters pool is bad?
Yessir! Or you're just not being rented atm Hehe yes but " Rented - Ends in 1 day 5 hours " so I guess renter must do something! I have sent several messages now but he is not responding...
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fanepatent
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February 13, 2014, 01:08:28 PM Last edit: February 13, 2014, 01:24:16 PM by fanepatent |
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Hey mux. Think you can do an average rating that would be visible from the list. And maybe a counter with how many hours the rigs have been rented?
Great job so far. You make it look so simple
Edit: You think in future updates you can switch to AJAX and have the time remaining, rigs list update automatically? If you think about it, using AJAX only sends x data to clients compared to now when we refresh the entire page to update stats. Bandwidth will be less stressed. Server load might increase thou
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BURST - BURST-58XP-63WY-XSVQ-ASG9A
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mux (OP)
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February 13, 2014, 02:05:29 PM |
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Hey mux. Think you can do an average rating that would be visible from the list. And maybe a counter with how many hours the rigs have been rented?
Great job so far. You make it look so simple
Edit: You think in future updates you can switch to AJAX and have the time remaining, rigs list update automatically? If you think about it, using AJAX only sends x data to clients compared to now when we refresh the entire page to update stats. Bandwidth will be less stressed. Server load might increase thou
Yes, the rating I want to display it on the list -- but first I'll make sure the users enter more often their feedback. Ok rig owners (if he allows it) and rig renters can now contact themselves after end of rental! And also, you can now access the message history for one rental!
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BETARIGS.COM - Leasing a rig is as simple as adding a pool!Bitrated user: Mux.
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KrakenPowa
Newbie
Offline
Activity: 14
Merit: 0
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February 13, 2014, 02:25:03 PM |
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Hi Mux,
First, thanks for your work!
I would like to know if it is possible to show statistic: "total renting time" near "My received gains:"
Thanks
regards,
Kraken
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