[ANN] Spondoolies-Tech - carrier grade, data center ready mining rigs

[Epoch]

Is there a way to force the SP30 to re-calibrate the max power draw from the power supplies? I'm running off of 208V but most of my SP30's are showing limits of 1250W which seems low, and that limits them to 4.3-4.4TH/s. All settings are stock, firmware is 2.3.46.

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[BitCoin Operated Boy]

SP-Tech is the best in hosting service and miners.  I don't get why you would want a refund.

Guy or Katya has always answered my emails within 10 minutes or less, even if it's like zero-dark thirty in Israel.  I don't know if they ever sleep at all.

Not sure what you did to piss him off but it shows when he doesn't reply to you that fast.  Be courteous.

I don't deny that they are. Cannot complain about the products.

It was Barbara not Katya. Katya tended to reply quite quick. At some point I was getting responses from them both so things got mixed up a bit.
Also, I transfered only 90% of the total amount for the purchase because I got messed up currency conversion. Just before I transfered remaining amount I was told that SP31s are out of stock so I can replace it with SP35. I asked for the refund and cancelled my hosting plan (not with S-T). Then I received an e-mail that they have got SP31 in stock again.
Anyway, here iI explained what happened:
https://bitcointalk.org/index.php?topic=521520.msg8915932#msg8915932

[Guy Corem]

...

Please stop posting about your personal refund issue here. I wrote, very clearly, that the refund is being processed and when you should expect it.

Guy

[wissam]

...

Please stop posting about your personal refund issue here. I wrote, very clearly, that the refund is being processed and when you should expect it.

Guy

I find it very interesting that the time my refund was processed in BTC(After you guys delayed so much) was the time the rate dropped like this resulting in me losing about $2,000 USD.

[Collider]

Is there a changelog for the sp10 software upgrade 1.5.6?

[Guy Corem]

...

Please stop posting about your personal refund issue here. I wrote, very clearly, that the refund is being processed and when you should expect it.

Guy

I find it very interesting that the time my refund was processed in BTC(After you guys delayed so much) was the time the rate dropped like this resulting in me losing about $2,000 USD.

And this is relevant and contribute to the forum in what way ? Venting is important, but so is self restraint.
It wasn't done on purpose, despite what you may believe.

Guy

[xstr8guy]

...

Please stop posting about your personal refund issue here. I wrote, very clearly, that the refund is being processed and when you should expect it.

Guy

I find it very interesting that the time my refund was processed in BTC(After you guys delayed so much) was the time the rate dropped like this resulting in me losing about $2,000 USD.

And this is relevant and contribute to the forum in what way ? Venting is important, but so is self restraint.
It wasn't done on purpose, despite what you may believe.

Guy

Don't argue with "customers" in public forums. It makes you look petty and cheapens the brand.

[zvisha]

Is there a changelog for the sp10 software upgrade 1.5.6?

You are right. Just cgminer upgrade to latest in Cons' git.

[Guy Corem]

...

Please stop posting about your personal refund issue here. I wrote, very clearly, that the refund is being processed and when you should expect it.

Guy

I find it very interesting that the time my refund was processed in BTC(After you guys delayed so much) was the time the rate dropped like this resulting in me losing about $2,000 USD.

And this is relevant and contribute to the forum in what way ? Venting is important, but so is self restraint.
It wasn't done on purpose, despite what you may believe.

Guy

Don't argue with "customers" in public forums. It makes you look petty and cheapens the brand.

Indeed. I argue that I argued. 

[wissam]

...

Please stop posting about your personal refund issue here. I wrote, very clearly, that the refund is being processed and when you should expect it.

Guy

I find it very interesting that the time my refund was processed in BTC(After you guys delayed so much) was the time the rate dropped like this resulting in me losing about $2,000 USD.

And this is relevant and contribute to the forum in what way ? Venting is important, but so is self restraint.
It wasn't done on purpose, despite what you may believe.

Guy

Don't argue with "customers" in public forums. It makes you look petty and cheapens the brand.

Indeed. I argue that I argued. 

Guy I have been telling you guys for a long time I needed my refund in BTC ASAP and you guys didn't do anything even though you had the funds. I can see using the block chain records that you had the BTC so you have no excuse. At worst you could have refunded by buying BTC with the USD that you wanted to refund me but because of what you did I lose nearly $2000 and you don't think you did anything wrong and you want to argue about that?

[Guy Corem]

Wissam,
I don't intend to argue or reply on your specific refund issue anymore.
I'll repeat my claim that it wasn't done on purpose.
I'll add that in your specific order, we took much more than extra mile.

[wissam]

Wissam,
I don't intend to argue or reply on your specific refund issue anymore.
I'll repeat my claim that it wasn't done on purpose.
I'll add that in your specific order, we took much more than extra mile.

Yes just when someone bumped a lot of BTC on the exchange for sale and the price crashed by about $90 that happens to be the exact hour my refund was processed with in the 3-4 weeks time frame that I have been nagging for you to refund me. Yes that is diffidently not on purpose. How about I send you back the exact BTC you sent me then you refund me the USD that you owed me since it wasn't intended or planned I'm sure you wouldn't mind then? Send me your Wallet address so I can transfer to you.

I will tell you my bank details for which you can transfer my USD refund in once we arrange it.

Thanks.

[whonesta]

Wissam,
I don't intend to argue or reply on your specific refund issue anymore.
I'll repeat my claim that it wasn't done on purpose.
I'll add that in your specific order, we took much more than extra mile.

Yes just when someone bumped a lot of BTC on the exchange for sale and the price crashed by about $90 that happens to be the exact hour my refund was processed withing the 3-4 weeks time frame that I have been nagging for you to refund me. Yes that is diffidently not on purpose. How about I send you back the exact BTC you sent me then you refund me the USD that you owed me since it wasn't intended or planned I'm sure you wouldn't mind then? Send me your Wallet address so I can transfer to you.

I will tell you my bank details for which you can transfer my USD refund in once we arrange it.

Thanks.

LOL, um Wissam PLEASE remove yourself from BTC mining, it will NEVER work out for you. This is a difficult game NOT meant for the weak of heart, nor mind

[BitCoin Operated Boy]

...

Please stop posting about your personal refund issue here. I wrote, very clearly, that the refund is being processed and when you should expect it.

Guy

I wasn't replying to you.

To be honest, since about a month or two ago, I have found many of your replies in this thread to be very abrupt, dismissive or just unfriendly.

Fine then, next time if something is not right/fair, I will just patiently and obediently refer myself to the mercy of your half efficient e-mail support service.
Waiting few days for each response without any other option to communicate.
I apologise for bringing up the issue of the refund here. I shall not request my money here ever again.
This forum is only for people willing to give money (order your products) not asking it back.

Lovely,
Happy New Year

[Guy Corem]

To be honest, since about a month or two ago, I have found many of your replies in this thread to be very abrupt, dismissive or just unfriendly.

I'm sorry you feel that way. Can you post an example or two?

I do acknowledge that our support replies sometimes takes too long. We're overwhelmed with requests.

Guy

[wpgdeez]

To be honest, since about a month or two ago, I have found many of your replies in this thread to be very abrupt, dismissive or just unfriendly.

I'm sorry you feel that way. Can you post an example or two?

I do acknowledge that our support replies sometimes takes too long. We're overwhelmed with requests.

Guy

Wouldn't being overwhelmed with support requests be indicative of a problem with your hardware or staffing levels?

[Guy Corem]

To be honest, since about a month or two ago, I have found many of your replies in this thread to be very abrupt, dismissive or just unfriendly.

I'm sorry you feel that way. Can you post an example or two?

I do acknowledge that our support replies sometimes takes too long. We're overwhelmed with requests.

Guy

Wouldn't being overwhelmed with support requests be indicative of a problem with your hardware or staffing levels?

We're increasing our staff, but finding good people takes time.

Guy

[klondike_bar]

To be honest, since about a month or two ago, I have found many of your replies in this thread to be very abrupt, dismissive or just unfriendly.

I'm sorry you feel that way. Can you post an example or two?

I do acknowledge that our support replies sometimes takes too long. We're overwhelmed with requests.

Guy

Wouldn't being overwhelmed with support requests be indicative of a problem with your hardware or staffing levels?

With every new sale it's one more customer to look after. They probably get twice as many emails a day now than they did a month or two ago.

Imo the hardware and support is excellent, and the team knows what they are doing. Most of the negative posts in this thread are from people looking for refunds on preorders

[Guy Corem]

...
Imo the hardware and support is excellent, and the team knows what they are doing. Most of the negative posts in this thread are from people looking for refunds on preorders

Thank you.
Most of the negative posts are from trolls, not from people looking for refunds on preorders.
To be clear, I'm not calling ANY of our customers or prospect customers trolls. The trolls knows who they are.

[Biffa]

...
Imo the hardware and support is excellent, and the team knows what they are doing. Most of the negative posts in this thread are from people looking for refunds on preorders

Thank you.
Most of the negative posts are from trolls, not from people looking for refunds on preorders.
To be clear, I'm not calling ANY of our customers or prospect customers trolls. The trolls knows who they are.

Don't get embittered by it is my meagre advice.