New Official AMT Thread

[RickJamesBTC]

Sirminesalot - Does not mine a lot.

sad thing is... neither does AMT.

Neither does AMT is correct. Thank you clenell.

just pointing out the obvious.

It is obvious.

obvious you can't make a working miner?

Craig, as much as you would love us to get on your case, and get us all riled up, we wont.  And it is solely because of you that we have been delayed, had to spend money on lawyers, had to not focus on the business which caused the business to suffer. And when this all said and done, people will use your name as an adjective to describe the worst clients of the industry.  They'll say stuff like "this guy wont shut up, we probably have another lenell on our hands". Once our biggest fan, friend and colleague has turned against us.

How stupid do you think everyone else is? You're a scammer, caught in lies. Blaming a customer for problems caused by your incompetence? Really? You need to grow a pair, apologize and refund money to your customers. Or just run away and never talk to them again. Either way, end this garbage.

[mdiggy]

Sirminesalot - Does not mine a lot.

sad thing is... neither does AMT.

Neither does AMT is correct. Thank you clenell.

just pointing out the obvious.

It is obvious.

obvious you can't make a working miner?

Craig, as much as you would love us to get on your case, and get us all riled up, we wont.  And it is solely because of you that we have been delayed, had to spend money on lawyers, had to not focus on the business which caused the business to suffer. And when this all said and done, people will use your name as an adjective to describe the worst clients of the industry.  They'll say stuff like "this guy wont shut up, we probably have another lenell on our hands". Once our biggest fan, friend and colleague has turned against us.

How stupid do you think everyone else is? You're a scammer, caught in lies. Blaming a customer for problems caused by your incompetence? Really? You need to grow a pair, apologize and refund money to your customers. Or just run away and never talk to them again. Either way, end this garbage.

I completely agree. Own up to your mistakes.

[AMT_miners]

https://advancedminers.com/amt-issues-recall-due-manufacturing-error/

[FrictionlessCoin]

https://advancedminers.com/amt-issues-recall-due-manufacturing-error/

Okay,  so after months of complaints and lack of responses you finally area accepting returns?

So what happens when the unit in returned?  When can we expect a new machine?

Is this the same kind of machine that is returned or will this be the Technobit version?

How long will it take for you to return a machine?

Wait... why are you just posting it here?  Should you not have a broadcast email to all your users?

[Squeeky62]

Why delete my post and leave his?

Because he is a client that tries to help resolve the issue and further the business if possible, he understands the situation and while taking an unbiased standpoint even he looks at the facts.

The problem is that most of your clients are not privy to the facts so sadly we can not judge the situation on them. Instead if anyone posts an opinion contrary to your personal bias they comment is deleted, or at least the perception for my point of view. Perhaps that is not how you mean to come across.

I'd love to help you, had even offered via e-mail to help on the customer service end as I was a retail manager for two years, in which I helped turn around a failing store. There was no response.

All I want if for this all to be over and if I had a magic wand to fix all the issues I'd lend it to you.

They even deleted a post of me saying we should not be biased or bigoted. I'll gladly share my deleted posts with anyone who wishes as this thread is being manicured to present a false narrative surrounding the entire reality of the situation.

If you'd care to send an NDA we'd be glad to hear what's really going on. Its all that most of us wanted to hear in the first place.

We'd like to put it out in the open, and it will in due time. We are not con-men, or a scam. Even our manufacturer's CEO (who must have some damn free time to spend) has gotten on this forum to try and prevent the inevitable. It was just an instance where several things happened in the wrong way in a continuous order. There is no one to blame other than ourselves and our choices which we have made until this point. We remove comments based on the content in those comments. Like employee names or customer opinions that may seem like spam, or opinions of those that have just tried to bring us down from day one like phineaus or sirminesalot (who most likely does not mine alot btw) for example.

All in all, if our clientele were smart, they'd try and help us succeed so we could generate new income, deliver promptly and take actions necessary to keep them at a level which is equal to or above satisfaction. Every comment with a negative context about AMT results in the possible lack of sale, or the inevitable closure of business due to mistakes made on both sides, on ours and our clients side as well. We have never been politically correct from a corporate standpoint, but it was also that aspect which attracted some of our clients to begin with. "who cares if they are assholes, they get the job done and I got my miner and it mines" which was said about us after delivering the bitfury miners when we started.

Yes we may have disorganized management. And we may have trusted the wrong people, or manufacturers or even consultants which led us down this path today. But it was our fault to do so.  And all in all, there isn't much we can do it about it now, so when your backed up in a corner by everyone around you, one either fight them off one by one until your out of the corner, or you collapse and take the beating and wallow in it for years to come. Which do you think we're going to do based on what you know about us.

And even when its out in the open, and everyone's knows exactly what happened which to an extent has been posted on this forum already we believe, by an eve's dropper of sorts in our office, those which were greedy from the start would never be satisfied anyway. So either we work to build our business to rectify all of our clients, or we give up and go bankrupt and then you'll all fee the same way hashfast's clients feel now. Or we'll be put in prison for fraud even though its clear that we partnered with a swiss company, who made a chip, who was late, and we hired subcontracted manufacturer who has admitted faults in their production and when we still sought alternative options for clients and were silenced by plaintiff's counsel for fear of loosing everything all together when trying to provide those options to customers. How is that going to impact plaintiff's counsel? And now, we can either deliver your original orders, or settle, or fight or give up.

There have been other characters (very few) in this industry that have been through the exact same thing even and even after it was done and finished and there were no legal obligations of repayment, they still made sure people were paid back or at least satisfied to some extent. Anyone remember Basic?

But its hard to do that when your name is ruined on google, and its even harder when some of your clients have nothing better to do then sit on a forum waiting for an outcome which can only result in their further dissatisfaction. Like the people that go to a casino to loose, just to feel the rush. And when a hillbilly extortionist from Illinois still on a day to day basis makes sure things are optimized so carefully because hes being paid by a competitor.  

Think about it logically and put yourselves in our position and ask yourselves what you do. After you've already lost the race, would you give up and choose to not stay in an skeptical market which sells a machine that produces an electronic algorythm which doesn't exist and has no value other than that of which its given by the community around it. Think about it, and then ask us again why we need to delete posts and what our intentions are going forward.

I just wish, AMT, that you had communicated better. You tell us to email you at certain email addresses if we needed help and then you don't reply and then on the forum you tell us that certain things are going to happen and then they don't. Also too, you guys don't return our calls (or at least mine). Can you just keep us informed? I think that would have helped a lot of the stress that we are under now since we have our money tied up and invested into you guys.

[C0Kez3R0]

A little while back, my 80GH/s model just basically exploded. I haven't bothered with trying to get proper compensation because my experience thus far has been terrible. Like everybody else, I am yet to receive my 1.2TH/s model which I ordered in December. And my 80GH/s model which I did actually receive in February, despite being essentially a really expensive paperweight; has been falling apart basically since I got it. The USB ports on BOTH boards came unsoldered, one then the other. The wiring must not have been proper gauge for the voltage because they have burned to a crisp. There were no power surges on that circuit, that I am aware of. It simply began to cook itself. The original configuration was honestly just retarded, I'm sorry. Both heatsinks were about a centimeter apart, facing each other, with fans blowing hot air onto one another.

I remember the first time I looked at it, I thought "I paid money for this? You'd think a $1500 machine would look a little more professional than this". The wires were fastened with electrical tape. There were wires all over the place with no organization of any kind. There was some odd configuration where the boards went into a third party 4-port USB hub, which was plugged into a smaller network card. Neither if which were fastened anywhere; just stuffed in the side. And to top it all off, the case fan was blowing the absurdly hot exhaust, straight onto the power supply. There was maybe 3cm (a little over an inch) of space for the exhaust. Terrible configuration planning, rather poor craftsmanship, horrible quality. Despite my disappointment, I remained polite and understanding, fixed the USB ports myself (because God forbid if I actually got assistance from AMT). I continued to be optimistic about my purchase, maybe to justify spending the money I did and not just being upset with myself.

But then one day, it just flat out exploded. I watched it happen. I moved the boards apart so there's about 2" of space between them so they didn't melt each other. I moved the power supply outside of the case, and took the top & bottom panels off and put it on it's side to allow proper ventilation. I even had two more computer case fans for added cooling, which were hooked up to a separate power supply. It ran like this for over a month, but all of this was apparently not enough. Mind you, I did all this work for an 80GH/s which makes, what? $80 a month (BEFORE added power consumption costs)? Anyway, one day, I was in my office. It was located on a shelf right below the A/C vent for even MORE cooling. I started to smell an odd metallic/static electricity smell. I looked up to see it begin to spark. Then I watched it literally explode and catch fire. The top board is all scorched, half the fuses are blown, and the wires were fried.

At that point, I had so wasted so much energy being upset about my 1.2TH STILL not having been delivered; that I just honestly didn't even care enough to put any more energy into this entire horrible situation I got myself into. This was at the end of March. I just accepted that the $7000+ that I was so eager to invest in AMT, was gone from my life never to return; and gave up. Even now, I still empathize some, because I have started businesses of my own and I know the challenges, but never in my life have I made such a terrible debacle out of any business. If I am going to attach my name with anything, I take all known measures to ensure that it will be something I am proud to be associated with. I am sorry to say this about fellow entrepreneurs because there needs to be more of us in this country, but in my experience; AMT is a poorly run company. It would seem that AMT was ill prepared to handle fulfilling their own claims. It would seem they did not take adequate preparations or precautions when starting their business, to ensure a quality experience for all.

This is flat out irresponsible. You cannot be hasty when starting a business, and it would seem that is what they did. It seems AMT wanted to cash in on the whole bitcoin thing when it was booming, and did not take necessary measures to ensure success. The classic eyes being bigger than the stomach. I am still just accepting that I have a bricked machine that was useless long before it exploded, as well as another $6000 that I will never see. Just letting any potential investors know that you probably want to stay away. I would avoid buying preorders from anywhere. Preorder business model for bitcoin miners just indicate that a few people with a little cash can brand a logo and do some web design, and don't have the funds to purchase the supplies outright and build it ahead of time. Especially in a market like bitcoins. NEVER go with a preorder. Everywhere I look I see situations like this.

[mrpark]

Send me double the amount of miners, and I will show you how I get 1,000+ twitter followers a day with no effort

[Syke]

https://advancedminers.com/amt-issues-recall-due-manufacturing-error/

"You’ll receive a confirmation email stating that we have received your miner and we will immediately ship you a brand new miner."

And how are you going to do that? You don't have any working miners.

[mrpark]

https://advancedminers.com/amt-issues-recall-due-manufacturing-error/

"You’ll receive a confirmation email stating that we have received your miner and we will immediately ship you a brand new miner."

And how are you going to do that? You don't have any working miners.

You have to go back and read AMT's old post. They did say what they were sending out, and it is not the same design as what they made before.

[mdiggy]

Did anyone else notice that AMT didn't just post the recall message on the website, but also made up more posts that showed progress and show they were from the past? I mean really AMT, we know that those weren't there. Everything new after the counterfeit post was actually posted yesterday... How dumb do you think we are??? Fake transparency is NOT transparency.

[FrictionlessCoin]

Did anyone else notice that AMT didn't just post the recall message on the website, but also made up more posts that showed progress and show they were from the past? I mean really AMT, we know that those weren't there. Everything new after the counterfeit post was actually posted yesterday... How dumb do you think we are??? Fake transparency is NOT transparency.

Yes,  I did notice that,  they are posting news items from the past.  

I think they just want to fool the courts in showing that they are communicating with clients.

[captin crunch]

Just thought I would pass this along.

I did get a response a few weeks ago in regards to the options that were offered.

I was told that the technobit design was basically a stand alone 250 gh/s miner and in my case I would be required to source 15 psu's to get the equivalent to the 3.6 th/s I ordered. My calculations at this point to bring this up to a profitable hashrate I would need about 45 of these boards considering I am coming up on 6 months from when I should have recieved my equipment. knowing the power needs of the A1 I don't think you could get away with a 300 watt psu as there wouldn't be enough amps available per rail.

I chose the other option of machines produced abroad to be sent out by the end of the week.

Guess what?

They never came.

Anyway, I hope that helps in your decision as to what the technobit solution entails.

[FrictionlessCoin]

Ok... got an email from AMT asking for my address.  (Don't they know this already?)

Anyway,  hope to see the shipping label today.

I will you keep you folks updated on the status of the RMA.

[FrictionlessCoin]

https://advancedminers.com/amt-issues-recall-due-manufacturing-error/

BTW, are you RMA entire miners or does it include broken boards?

Many folks have like several broken boards but a few functional ones.  Can they send back just the broken boards?

[AMT_miners]

https://advancedminers.com/amt-issues-recall-due-manufacturing-error/

BTW, are you RMA entire miners or does it include broken boards?

Many folks have like several broken boards but a few functional ones.  Can they send back just the broken boards?

Good question. You'll need to RMA the entire miner due to the lifespan we've seen with the boards produced. From a cost standpoint its more efficient due to the possibility of boards breaking in the future to RMA the full machine. Overall, its best to deliver a safer and more reliable miner at this point. In the future new coins will arise that will be mine-able, and having a sustainable machine will prove to profitable.

[AMT_miners]

Also, we've just updated the RMA policy to the following:

** Update:

All clients will need to ship their miners back, even those which have picked up their miners machines from our office. Drop offs will not be accepted.

( in general, during a recall its best to have a record of a product returned and new product issued which is administered from a third party like fedex. )

[FrictionlessCoin]

https://advancedminers.com/amt-issues-recall-due-manufacturing-error/

BTW, are you RMA entire miners or does it include broken boards?

Many folks have like several broken boards but a few functional ones.  Can they send back just the broken boards?

Good question. You'll need to RMA the entire miner due to the lifespan we've seen with the boards produced. From a cost standpoint its more efficient due to the possibility of boards breaking in the future to RMA the full machine. Overall, its best to deliver a safer and more reliable miner at this point. In the future new coins will arise that will be mine-able, and having a sustainable machine will prove to profitable.

Yes, but that means you will place these machines off line!   What kind of logic is this?

What is your guarantee that you will ship immediately?

Given your spotty delivery record, would it not be wise that you ship the replacement first and we ship you back the bad product?

[FrictionlessCoin]

Also, we've just updated the RMA policy to the following:

** Update:

All clients will need to ship their miners back, even those which have picked up their miners machines from our office. Drop offs will not be accepted.

( in general, during a recall its best to have a record of a product returned and new product issued which is administered from a third party like fedex. )

You will take our units offline,  what guarantee will there be that you will ship anything back?

Is this some kind of reverse scam where you will be stealing our broken miners from us?

We want an escrow service to guarantee that we get something back!

[AMT_miners]

Also, we've just updated the RMA policy to the following:

** Update:

All clients will need to ship their miners back, even those which have picked up their miners machines from our office. Drop offs will not be accepted.

( in general, during a recall its best to have a record of a product returned and new product issued which is administered from a third party like fedex. )

You will take our units offline,  what guarantee will there be that you will ship anything back?

Is this some kind of reverse scam where you will be stealing our broken miners from us?

We want an escrow service to guarantee that we get something back!

If you don't want to RMA your miner, or if you'd like to wait for someone else on this forum to RMA their miner and confirm receipt, its your call. Stop being provocative.   

[FrictionlessCoin]

Also, we've just updated the RMA policy to the following:

** Update:

All clients will need to ship their miners back, even those which have picked up their miners machines from our office. Drop offs will not be accepted.

( in general, during a recall its best to have a record of a product returned and new product issued which is administered from a third party like fedex. )

You will take our units offline,  what guarantee will there be that you will ship anything back?

Is this some kind of reverse scam where you will be stealing our broken miners from us?

We want an escrow service to guarantee that we get something back!

If you don't want to RMA your miner, or if you'd like to wait for someone else on this forum to RMA their miner and confirm receipt, its your call. Stop being provocative.  

No,  I want to guarantee that you will send something back.

What guarantee do I have that you will send something back?

Can I send the unit to one of the trusted members of this forum and then you can send me the new unit?

What is the nature of the miner that you sill send back?   Will you be sending back a technobit solution that is in a case?