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Author Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game  (Read 438528 times)
jake_a99
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March 13, 2016, 08:26:49 AM
 #3681

I am getting really concerned about this. I have over 100 coins tied up on SDice. I had a problem with not being able to log in, and started an e-mail correspondence with them 2 weeks ago. At first they replied (although not to PM here), and requested I sign a transaction, which I did one week ago. Since then, silence despite me sending multiple follow up emails. 

I invested 2 weeks ago for the first time ever, would be really unlucky if after years without any real issues they picked this moment to abscond!  Undecided
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SDice_CTO
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Satoshi Dice Support


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March 14, 2016, 11:38:44 AM
 #3682

I am getting really concerned about this. I have over 100 coins tied up on SDice. I had a problem with not being able to log in, and started an e-mail correspondence with them 2 weeks ago. At first they replied (although not to PM here), and requested I sign a transaction, which I did one week ago. Since then, silence despite me sending multiple follow up emails. 

I invested 2 weeks ago for the first time ever, would be really unlucky if after years without any real issues they picked this moment to abscond!  Undecided

Hello, I could not verify the message because I don't understand what you meant by "the signature you attached"... Can you PM me or email the exact message?

MegaDice.com - Play games / be the bankroll Please set your password
SDice_CTO
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Satoshi Dice Support


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March 14, 2016, 11:40:16 AM
 #3683

Is anyone getting any answers from support??

I'm having issues with two accounts:
One of them had it's balance reset to 0 and the password is not working on the second one.

What's going on with these guys?
Are they about to up and leave with our money??

What do you guys think?

I think its dodgy that http://i.imgur.com/ilupn0u.png shows up for me, when I'm not (not using vpn, or anything spoofing stuff)

I'm having a very poor experience, users should be careful

Could you PM your IP number and I will check if there's an issue with the GEO location script.

MegaDice.com - Play games / be the bankroll Please set your password
SDice_CTO
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Satoshi Dice Support


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March 14, 2016, 12:04:29 PM
 #3684

They've done it again

just started ignoring me!


Worst support I've ever seen on a site..



http://i.imgur.com/x0AeKSL.png


I last rolled on 1st December 2015 - in which I ran out of money..
I deposited on 11th December 2015 (which can be seen here: https://blockchain.info/address/19qhraPeww4cx8B3mfh7RCZf47besVkEAk (then taken into the system) )

I have not rolled, as you can see, yet I have no money
Idk what happened on the system, but I certainly didn't receive my money




I've emailed, written on this thread and privately messaged, had responses from all, yet still have not received my money, then no responses from any of the support members
It's only 0.149btc, but the principle of this issue happening, then the site support just ignoring me is unacceptable.

SD must be held accountable.

Please check your account now and sorry for the long wait. I included compensation for the problems.

MegaDice.com - Play games / be the bankroll Please set your password
VarietyBitcoin
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March 14, 2016, 02:42:13 PM
 #3685

They've done it again

just started ignoring me!


Worst support I've ever seen on a site..



http://i.imgur.com/x0AeKSL.png


I last rolled on 1st December 2015 - in which I ran out of money..
I deposited on 11th December 2015 (which can be seen here: https://blockchain.info/address/19qhraPeww4cx8B3mfh7RCZf47besVkEAk (then taken into the system) )

I have not rolled, as you can see, yet I have no money
Idk what happened on the system, but I certainly didn't receive my money




I've emailed, written on this thread and privately messaged, had responses from all, yet still have not received my money, then no responses from any of the support members
It's only 0.149btc, but the principle of this issue happening, then the site support just ignoring me is unacceptable.

SD must be held accountable.

Please check your account now and sorry for the long wait. I included compensation for the problems.

What about me? i'v been waiting for you for nearly a month now.
jake_a99
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March 14, 2016, 06:52:17 PM
 #3686

I am getting really concerned about this. I have over 100 coins tied up on SDice. I had a problem with not being able to log in, and started an e-mail correspondence with them 2 weeks ago. At first they replied (although not to PM here), and requested I sign a transaction, which I did one week ago. Since then, silence despite me sending multiple follow up emails. 

I invested 2 weeks ago for the first time ever, would be really unlucky if after years without any real issues they picked this moment to abscond!  Undecided

They got in touch today and my issue is resolved. Whew!
eromirou
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March 14, 2016, 07:10:10 PM
 #3687

I am getting really concerned about this. I have over 100 coins tied up on SDice. I had a problem with not being able to log in, and started an e-mail correspondence with them 2 weeks ago. At first they replied (although not to PM here), and requested I sign a transaction, which I did one week ago. Since then, silence despite me sending multiple follow up emails. 

I invested 2 weeks ago for the first time ever, would be really unlucky if after years without any real issues they picked this moment to abscond!  Undecided

They got in touch today and my issue is resolved. Whew!

They got in touch with me as well but asked for further info to restore my balance.
Let's see how it goes...
VarietyBitcoin
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March 15, 2016, 03:46:35 PM
 #3688

I am getting really concerned about this. I have over 100 coins tied up on SDice. I had a problem with not being able to log in, and started an e-mail correspondence with them 2 weeks ago. At first they replied (although not to PM here), and requested I sign a transaction, which I did one week ago. Since then, silence despite me sending multiple follow up emails. 

I invested 2 weeks ago for the first time ever, would be really unlucky if after years without any real issues they picked this moment to abscond!  Undecided

They got in touch today and my issue is resolved. Whew!

They got in touch with me as well but asked for further info to restore my balance.
Let's see how it goes...

I'm still waiting for an update from CTO/Support, i'm being ignored as of now.
VarietyBitcoin
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March 17, 2016, 05:39:33 PM
 #3689

It has been 1 MONTH and satoshidice has not helped me at all. Please at least update me on my situation CTO.
VarietyBitcoin
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March 18, 2016, 06:44:45 AM
 #3690

I can't wait another weekend, let alone another month!.

Respond to my emails!. Please!
marthas
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March 21, 2016, 11:38:37 PM
 #3691

feels like it does not happen much in support  Sad
gberns
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March 23, 2016, 11:38:01 AM
 #3692

It is unfortunately a known problem with this site, but hold out, they have always solved the problem for me.
fujiwara
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March 23, 2016, 08:01:04 PM
 #3693

I'm joining the "I want my money back!" club.
I sent some BTC to my personal deposit address, but nothing happened. How can I contact support?  

edit: support has solved the problem. thanks.
whysoanon
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I atleast try to sell stuff


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March 24, 2016, 01:25:50 AM
 #3694

This quite the ancient thread, I lost a lot of BTC here but hell i won alot too..
I miss prime dice 

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Bitcoin_Delivery
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★YoBit.Net★ 350+ Coins Exchange & Dice


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March 24, 2016, 11:49:05 AM
 #3695

Guys my experience here is just to keep faith and wait, i had my support ticket closed afetr 2 months, but when i got my account back, all my funds was safe on the right place!
Just post here time by time and support will help you.

SatoshiDICE_PR
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SatoshiDice.com SatoshiCircle.com


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March 24, 2016, 08:08:32 PM
 #3696

Randian Hero will now take care of most of our support here on Bitcointalk!

Randian Hero
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Democracy is the original 51% attack.


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March 24, 2016, 08:14:18 PM
 #3697

Hello guys!

I've already been developing Satoshi Dice and handled some support issues for quite some time via email. Now I will also handle support in the forum and manage signature campaigns!

Randian Hero
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Democracy is the original 51% attack.


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March 24, 2016, 08:15:39 PM
 #3698

I'm joining the "I want my money back!" club.
I sent some BTC to my personal deposit address, but nothing happened. How can I contact support? 

Your account was not credited because the transaction was also funding another account and/or was a withdrawal from another account. I've added the correct balance the affected account now!

Randian Hero
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Democracy is the original 51% attack.


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March 24, 2016, 09:53:21 PM
 #3699

I can't wait another weekend, let alone another month!.

Respond to my emails!. Please!

Will fix your issue and mail you!

VarietyBitcoin
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March 25, 2016, 02:42:43 AM
 #3700

I can't wait another weekend, let alone another month!.

Respond to my emails!. Please!


Will fix your issue and mail you!


Hi thanks for finally responding on Bitcointalk. When?
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