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Author Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game  (Read 442379 times)
gas7uazz
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July 25, 2015, 08:13:41 PM
 #2841

increase hot wallet please or wkeend dont have ?
wait so is it still running i thought i read that they ran away with all people balances and the website is down for me, any updates about it?


for me running well, the problem its the hotnwallet ahain... i hope they increase. i withdrawal 14 recently they put 14.. but i need again 10 more... please increase the hot wallet
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dooglus
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July 25, 2015, 11:24:58 PM
 #2842

Ahh, im very sorry for thinking you made that up, i did not realize this. There may be some slim chance of reimbursement in this case if people were making useless bets without the ability to cash out, however i think it is going to be very difficult considering you gave the address away in the first place and it is still your responsibility to keep your account protected. I don't know what to say, at the same time though your case is completely separate to mine and i hope they address us accordingly.

they need fix my problem and your problem too...my fault put the account...but have password for withdrwal..soo the people use my account no have chance withdrwal...and bet for bet...no for nothing more...the 62 lost no problem...but this i deserve this again in my new account

I can't imagine you will get a refund for the bet that was made after you posted your login URL.

If they refunded losing bets after posting login URLs everyone could post their login URL somewhere obscure, then have a free bet safe in the knowledg that they could get a refund if they lost.

The best we can hope for is that Satoshidice stops publishing your secret URL on the screen as you play. That would go a long way towards fixing this problem in the future.

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slacky741
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July 26, 2015, 12:19:20 AM
 #2843

Ahh, im very sorry for thinking you made that up, i did not realize this. There may be some slim chance of reimbursement in this case if people were making useless bets without the ability to cash out, however i think it is going to be very difficult considering you gave the address away in the first place and it is still your responsibility to keep your account protected. I don't know what to say, at the same time though your case is completely separate to mine and i hope they address us accordingly.

they need fix my problem and your problem too...my fault put the account...but have password for withdrwal..soo the people use my account no have chance withdrwal...and bet for bet...no for nothing more...the 62 lost no problem...but this i deserve this again in my new account

I can't imagine you will get a refund for the bet that was made after you posted your login URL.

If they refunded losing bets after posting login URLs everyone could post their login URL somewhere obscure, then have a free bet safe in the knowledg that they could get a refund if they lost.

The best we can hope for is that Satoshidice stops publishing your secret URL on the screen as you play. That would go a long way towards fixing this problem in the future.

Dooglus while your here what is your opinion of my error? Do you think i deserve some kind of compensation at all due to what happened? I think i should at the least be being met half way considering there was an error on both mine and satoshi dice's parts. But i beleive my mistake was due to lack of support and the glitch making me panic in the first place. I think at the very least i should be made even from what i lost out of my original deposit, that way both myself AND satoshi dice walk away no worse or better off from the error that occurred.

I can take your honest answer but as a well known site owner yourself, your opinion on the matter would be really appreciated.
dooglus
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July 26, 2015, 03:29:05 AM
 #2844

Dooglus while your here what is your opinion of my error? Do you think i deserve some kind of compensation at all due to what happened? I think i should at the least be being met half way considering there was an error on both mine and satoshi dice's parts. But i beleive my mistake was due to lack of support and the glitch making me panic in the first place. I think at the very least i should be made even from what i lost out of my original deposit, that way both myself AND satoshi dice walk away no worse or better off from the error that occurred.

I can take your honest answer but as a well known site owner yourself, your opinion on the matter would be really appreciated.

I really don't know what to tell you. I think I would offer you some compensation personally, but I don't think they would be wrong not to. At the end of the day you did make the bets voluntarily, but only in response to them providing you with incorrect information.

At least some part of your loss is the site's fault. If their code was working properly you would never have lost the coins you lost.

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ndnh
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July 26, 2015, 06:50:13 AM
 #2845

Dooglus while your here what is your opinion of my error? Do you think i deserve some kind of compensation at all due to what happened? I think i should at the least be being met half way considering there was an error on both mine and satoshi dice's parts. But i beleive my mistake was due to lack of support and the glitch making me panic in the first place. I think at the very least i should be made even from what i lost out of my original deposit, that way both myself AND satoshi dice walk away no worse or better off from the error that occurred.

I can take your honest answer but as a well known site owner yourself, your opinion on the matter would be really appreciated.

I really don't know what to tell you. I think I would offer you some compensation personally, but I don't think they would be wrong not to. At the end of the day you did make the bets voluntarily, but only in response to them providing you with incorrect information.

At least some part of your loss is the site's fault. If their code was working properly you would never have lost the coins you lost.

I agree to this. I never said the entire balance should be refunded. But certainly a part is only fair. Smiley



@handsoff
Quote from: ndnhc link=action=profile;u=146601 date=
Quote
--snip-- (your PM reply)

You don't understand, mate. When he tried to withdraw, it never worked. The entire thing was buggy and a wrong message was displayed when the withdrawal failed too. (It just keeps loading once you click withdraw).

I understand what you mean, but the player thought his balance was lost. He made the bet because he found that he could withdraw funds above 31.07BTC. So he only did what someone rational would do, try and withdraw to recover his loss as much as possible.

The best thing was to deduct the balance shown, but there are many alternatives. Even if you go by not deducting the withdrawal from the balance, you should display the proper message that the funds are safe.

I know because this has happened to me before, and the amount involved was less than 0.02BTC. I tried to withdraw, didn't work (early this year, I think), and when I got tired of this all simply made a bet and lost.

Even if he had won initially, he would still have lost everything if the withdrawal didn't go either. I believe you are aware that when a player with limited balance and a house with unlimited balance plays on, even if the edge is 0, the player is bound to lose. The chance of losing is 100%.

https://bitcointalk.org/index.php?topic=838465.0 is a similar case, only the person involved was more patient (depends on whether he thought the site was a scam or not at the moment the withdrawal didn't go through), and waited almost a month. Guess what? He got nothing. He got the reply exactly after he lost his funds after getting tired of it and got no compensation. The site had been decided a scam, and no one plays there atm (though they keep giving fake stats on the site).

SD indirectly compelled the player to bet. If it hadn't happened the player wouldn't have lost. Can't you agree on a part compensation?

I had stopped checking the site out, right after that experience (I think I used another account I bookmarked. I don't have the link since the balane was 0, and I deleted it). I also withdrew my investment of 1 BTC from there. Account I invested with s ndnhc. You can check. I withdrew my balance in full.

--snip-- (confidential)

Hope you will not disappoint your players
Thanks Smiley
ndnhc


Didn't get a reply.






The player's balance shown was still intact ,this wrong message was shown in the Withdrawal page only .All of the players who had this(exact or similar) issue they contacted the support and eventually everything was fine and back to normal.This player couldnt wait for a response(Long time yes ,this is SD's fault) so instead of stop  gambling ,he thought  he may be lucky and continued .No player who fears that his coins were "stolen"(Obviously SD is trusted and well known ,so this is off the table but anyway) is trying to find a workaround,instead of just wait for us to fix it.
As i mentioned in the PM,if those extra bets were winning ones,we wouldnt have had this conversation now

Okay, someone starts a site, refuses any withdrawals, no support, and reply, wait for the player to lose the funds, and reject the claim later is totally fine?

gamblingbad
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July 26, 2015, 05:18:24 PM
 #2846

Is there a plan to make a chat on satoshidice?

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slacky741
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July 27, 2015, 07:30:34 AM
 #2847

Dooglus while your here what is your opinion of my error? Do you think i deserve some kind of compensation at all due to what happened? I think i should at the least be being met half way considering there was an error on both mine and satoshi dice's parts. But i beleive my mistake was due to lack of support and the glitch making me panic in the first place. I think at the very least i should be made even from what i lost out of my original deposit, that way both myself AND satoshi dice walk away no worse or better off from the error that occurred.

I can take your honest answer but as a well known site owner yourself, your opinion on the matter would be really appreciated.

I really don't know what to tell you. I think I would offer you some compensation personally, but I don't think they would be wrong not to. At the end of the day you did make the bets voluntarily, but only in response to them providing you with incorrect information.

At least some part of your loss is the site's fault. If their code was working properly you would never have lost the coins you lost.

Thanks for your opinion, which i think is reasonable as there was some error on my part for not waiting long enough.

I think maybe asking for the full amount probably isnt reasonable so i guess i shouldnt be asking for that. I think they should at least be meeting me half way with reimbursement considering this error is on them. Especially due to the fact that i am STILL yet to receive a single email response or pm response or addressed directly on this forum by Satoshidice_PR. PR just gave everybody a general answer when my error was a unique one.

I think the support has been disgraceful and they should be doing something at the very least to make it up to me for all this. What happned to the daily support that handsoff said was going to happen from now on? Have not seen a damn thing done about that. Its obvious they are avoiding this situation as they know they are partly in the wrong and hoping i go away but this was a fairly big error.

I have been extremely fortunate with wins this past couple of weeks so at this point i dont even care that much about the money, im gratefull for what i have walked away with.

I am here out of principle and wont be going away as i beleive the site owners giving some sort of reimbursement for the error is the right thing to do, and i also want them to stop ignoring me and give me a direct response! It is so unprofressional!
truongs
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July 27, 2015, 07:49:13 AM
 #2848

Dooglus while your here what is your opinion of my error? Do you think i deserve some kind of compensation at all due to what happened? I think i should at the least be being met half way considering there was an error on both mine and satoshi dice's parts. But i beleive my mistake was due to lack of support and the glitch making me panic in the first place. I think at the very least i should be made even from what i lost out of my original deposit, that way both myself AND satoshi dice walk away no worse or better off from the error that occurred.

I can take your honest answer but as a well known site owner yourself, your opinion on the matter would be really appreciated.

I really don't know what to tell you. I think I would offer you some compensation personally, but I don't think they would be wrong not to. At the end of the day you did make the bets voluntarily, but only in response to them providing you with incorrect information.

At least some part of your loss is the site's fault. If their code was working properly you would never have lost the coins you lost.

Thanks for your opinion, which i think is reasonable as there was some error on my part for not waiting long enough.

I think maybe asking for the full amount probably isnt reasonable so i guess i shouldnt be asking for that. I think they should at least be meeting me half way with reimbursement considering this error is on them. Especially due to the fact that i am STILL yet to receive a single email response or pm response or addressed directly on this forum by Satoshidice_PR. PR just gave everybody a general answer when my error was a unique one.

I think the support has been disgraceful and they should be doing something at the very least to make it up to me for all this. What happned to the daily support that handsoff said was going to happen from now on? Have not seen a damn thing done about that. Its obvious they are avoiding this situation as they know they are partly in the wrong and hoping i go away but this was a fairly big error.

I have been extremely fortunate with wins this past couple of weeks so at this point i dont even care that much about the money, im gratefull for what i have walked away with.

I am here out of principle and wont be going away as i beleive the site owners giving some sort of reimbursement for the error is the right thing to do, and i also want them to stop ignoring me and give me a direct response! It is so unprofressional!

I agree, hope they do the right thing.
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July 27, 2015, 09:29:35 AM
 #2849

Dooglus while your here what is your opinion of my error? Do you think i deserve some kind of compensation at all due to what happened? I think i should at the least be being met half way considering there was an error on both mine and satoshi dice's parts. But i beleive my mistake was due to lack of support and the glitch making me panic in the first place. I think at the very least i should be made even from what i lost out of my original deposit, that way both myself AND satoshi dice walk away no worse or better off from the error that occurred.

I can take your honest answer but as a well known site owner yourself, your opinion on the matter would be really appreciated.

I really don't know what to tell you. I think I would offer you some compensation personally, but I don't think they would be wrong not to. At the end of the day you did make the bets voluntarily, but only in response to them providing you with incorrect information.

At least some part of your loss is the site's fault. If their code was working properly you would never have lost the coins you lost.

Thanks for your opinion, which i think is reasonable as there was some error on my part for not waiting long enough.

I think maybe asking for the full amount probably isnt reasonable so i guess i shouldnt be asking for that. I think they should at least be meeting me half way with reimbursement considering this error is on them. Especially due to the fact that i am STILL yet to receive a single email response or pm response or addressed directly on this forum by Satoshidice_PR. PR just gave everybody a general answer when my error was a unique one.

I think the support has been disgraceful and they should be doing something at the very least to make it up to me for all this. What happned to the daily support that handsoff said was going to happen from now on? Have not seen a damn thing done about that. Its obvious they are avoiding this situation as they know they are partly in the wrong and hoping i go away but this was a fairly big error.

I have been extremely fortunate with wins this past couple of weeks so at this point i dont even care that much about the money, im gratefull for what i have walked away with.

I am here out of principle and wont be going away as i beleive the site owners giving some sort of reimbursement for the error is the right thing to do, and i also want them to stop ignoring me and give me a direct response! It is so unprofressional!


A response has been given by both me and the PR and we are very sorry if you think that the support was in any way disrespectful.
Support is and will be ongoing from now on Smiley

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July 27, 2015, 09:31:26 AM
 #2850

Is there a plan to make a chat on satoshidice?


Yes ,we are working on fixing it as soon as possible  Wink

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July 27, 2015, 11:39:15 AM
 #2851

Is there a plan to make a chat on satoshidice?

I would like to know that too.

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slacky741
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July 27, 2015, 12:38:22 PM
 #2852

Dooglus while your here what is your opinion of my error? Do you think i deserve some kind of compensation at all due to what happened? I think i should at the least be being met half way considering there was an error on both mine and satoshi dice's parts. But i beleive my mistake was due to lack of support and the glitch making me panic in the first place. I think at the very least i should be made even from what i lost out of my original deposit, that way both myself AND satoshi dice walk away no worse or better off from the error that occurred.

I can take your honest answer but as a well known site owner yourself, your opinion on the matter would be really appreciated.

I really don't know what to tell you. I think I would offer you some compensation personally, but I don't think they would be wrong not to. At the end of the day you did make the bets voluntarily, but only in response to them providing you with incorrect information.

At least some part of your loss is the site's fault. If their code was working properly you would never have lost the coins you lost.

Thanks for your opinion, which i think is reasonable as there was some error on my part for not waiting long enough.

I think maybe asking for the full amount probably isnt reasonable so i guess i shouldnt be asking for that. I think they should at least be meeting me half way with reimbursement considering this error is on them. Especially due to the fact that i am STILL yet to receive a single email response or pm response or addressed directly on this forum by Satoshidice_PR. PR just gave everybody a general answer when my error was a unique one.

I think the support has been disgraceful and they should be doing something at the very least to make it up to me for all this. What happned to the daily support that handsoff said was going to happen from now on? Have not seen a damn thing done about that. Its obvious they are avoiding this situation as they know they are partly in the wrong and hoping i go away but this was a fairly big error.

I have been extremely fortunate with wins this past couple of weeks so at this point i dont even care that much about the money, im gratefull for what i have walked away with.

I am here out of principle and wont be going away as i beleive the site owners giving some sort of reimbursement for the error is the right thing to do, and i also want them to stop ignoring me and give me a direct response! It is so unprofressional!


A response has been given by both me and the PR and we are very sorry if you think that the support was in any way disrespectful.
Support is and will be ongoing from now on Smiley

If you read through SatoshiDice_PR's replies, there is not a single response directly to me regarding my unique withdrawal issue whatsoever. Your are the only one has addressed me personally so far. You also said SatoshiDice_PR is the only one who can make a decision regarding reimbursement so i will be waiting for them. I feel as if i should at least be made whole from this particular betting session, i deposited 20 bitcoins and managed to get back 13.91865035 from the whole ordeal. I should at the very least be reimbursed the 6.1btc. That way SatoshiDice AND myself both walk away even from the glitch that occured. No one loses - simple.
ndnh
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July 27, 2015, 01:23:16 PM
 #2853

A response has been given by both me and the PR and we are very sorry if you think that the support was in any way disrespectful.
Support is and will be ongoing from now on Smiley


Any response won't do. You haven't said nothing solid all along other than arguing/defending your point, and the PR guy completely avoided the subject altogether.

Or do you intend to say that :
You have decided NOT to compensate your player(s) - slacky741, in full nor in part, for the loss approximating 20-25BTC*, owing to the bug in your withdrawal system (and to the insufficient balance in your hot wallet) because you claim it is entirely his fault and none of yours?



*70BTC+ of other players not accounted for in this statement.



Some 9 pages thanks to your error... Almost 40 posts, most long and explanatory by him (https://bitcointalk.org/index.php?action=profile;u=335349;sa=showPosts), and that much in numbers from the other guy.
At least they spend more time on this than you did.

Oh, I forgot, a player's time is never important, right? Tongue

Ins
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July 28, 2015, 10:41:47 AM
 #2854

OP, I can't withdraw my money from SatoshiCircle website! I deposit 1 BTC, played one time, and then nothing happens when I click roll or withdraw, after that I tried to deposit more money, 0.12 BTC, and balance is not updated, but transaction has more than 10 confirmations!
handsoff
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July 28, 2015, 01:32:57 PM
 #2855

OP, I can't withdraw my money from SatoshiCircle website! I deposit 1 BTC, played one time, and then nothing happens when I click roll or withdraw, after that I tried to deposit more money, 0.12 BTC, and balance is not updated, but transaction has more than 10 confirmations!


We are on it and get back to you asap,all funds are safe !

maku
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Some big news for [vDice] coming soon


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July 28, 2015, 01:37:09 PM
 #2856

I want to know if it is actually safe to play at satoshidice now? I heard some pretty weird info about blocked withdrawals and overall unresponsive and distant staff.
This site is still in the game? Or it would be better if I deposit somewhere else...

slacky741
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July 28, 2015, 01:42:32 PM
 #2857

OP, I can't withdraw my money from SatoshiCircle website! I deposit 1 BTC, played one time, and then nothing happens when I click roll or withdraw, after that I tried to deposit more money, 0.12 BTC, and balance is not updated, but transaction has more than 10 confirmations!


We are on it and get back to you asap,all funds are safe !

When will PR be back?
huctalk
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July 28, 2015, 02:07:16 PM
 #2858

Unfortunate to see how the mighty have fallen.   Sad
cazkooo
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July 28, 2015, 02:20:14 PM
 #2859

Unfortunate to see how the mighty have fallen.   Sad

New owner make this thing happen with their bad support form but there is a lot of dice site to play with and they are not very mighty anymore. You can check dicesites.com that they are not as mighty as few years ago but still their volume weekly is still alot

truongs
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July 28, 2015, 03:37:18 PM
 #2860

When will PR be back?

Seems a lot of people agree you should be compensated.  Hope you are. Bitdice lost 150+ btc due to an error and the owner coughed up the money out of pocket.
If you are not prepared to own up to your mistakes you cannot be considered a serious gambling site.
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