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goldkey0070
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June 12, 2015, 01:51:56 AM |
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Hi ,im walking into this at the end sorry if you have already explained but is Xapo giving the card out yet?? I am a full blooded American and have a account with you guys already including a app. Also is it tru that you guys finished the Faucet script or is that still in limbo???
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Bitcoin mining is now a specialized and very risky industry, just like gold mining. Amateur miners are unlikely to make much money, and may even lose money. Bitcoin is much more than just mining, though!
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JessieXapo
Newbie
 Offline
Activity: 15
Merit: 0
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June 12, 2015, 02:48:15 PM |
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Hi ,im walking into this at the end sorry if you have already explained but is Xapo giving the card out yet?? I am a full blooded American and have a account with you guys already including a app. Also is it tru that you guys finished the Faucet script or is that still in limbo???
Hi there! Unfortunately, U.S. restrictions on the debit card are still causing us an issue to ship the cards to there, but we're working hard to make this happen! We sincerely apologize for any inconvenience about this, since we want to be able to use the cards in the U.S. just as much as our U.S. customers do! We will be updating everyone about the debit card and where it all stands soon as we will be coming out of beta testing very soon  Regarding the faucets, feel free to email that questions to support@xapo.com and we can have our one of our developers talk to you about the faucet script since they would know better about the progress! |
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Mitchell
Copper Member
Legendary
Offline
Activity: 3906
Merit: 2198
Verified awesomeness ✔
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June 12, 2015, 03:01:37 PM
Last edit: June 12, 2015, 04:27:59 PM by Mitchełł |
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I'm still waiting for a reply on my support question (which was asked over three days ago). You guys should really invest in a bigger help desk.
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JessieXapo
Newbie
Offline
Activity: 15
Merit: 0
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June 12, 2015, 03:26:49 PM |
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I'm still waiting for a reply on my support question (which was asked over three days ago). You guys should really invest in a bigger help desk.
Hi Mitchell, Apologies about that! Can you either PM me with your registered Xapo email address or send a follow-up support ticket now? I'd be happy to get back to you right away |
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Mitchell
Copper Member
Legendary
Offline
Activity: 3906
Merit: 2198
Verified awesomeness ✔
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June 12, 2015, 04:27:49 PM |
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Well, it seems that Xapo did reply to me and that I just missed the e-mail notification of it (Gmail moved it into my Spam folder). My deepest apologies and thank you for handling this so quickly.
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OrangeMachine
Newbie
Offline
Activity: 26
Merit: 0
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June 15, 2015, 05:05:12 PM |
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Hello! I have some Bitcoins in Xapo and want to transfer a part to Bitrex, can I do this? I put the Adress in the pay services but says that is not a correct Address...
Thanks
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JessieXapo
Newbie
Offline
Activity: 15
Merit: 0
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June 15, 2015, 05:20:20 PM |
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Hello! I have some Bitcoins in Xapo and want to transfer a part to Bitrex, can I do this? I put the Adress in the pay services but says that is not a correct Address...
Thanks
Hi there! I am going to send you a PM so I can get a better understanding |
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yorugua
Newbie
Offline
Activity: 3
Merit: 0
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June 15, 2015, 06:06:04 PM |
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Hi I sent a technical question to developers@xapo.com about a week ago and haven't heard anything yet. Will I ever get a response, at least an acknowledgement of receipt. |
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JessieXapo
Newbie
Offline
Activity: 15
Merit: 0
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June 15, 2015, 06:19:01 PM |
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Hi I sent a technical question to developers@xapo.com about a week ago and haven't heard anything yet. Will I ever get a response, at least an acknowledgement of receipt. Hi there! Apologies, I just checked with our technical team and it seems maybe we didn't receive this email since we haven't received any messages in the past week! Do you mind please resending it? Thank you! |
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yorugua
Newbie
Offline
Activity: 3
Merit: 0
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June 15, 2015, 06:33:14 PM |
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Thank you for your quick checking into my issue.
I just resent the email a minute ago.
They should have it by now.
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dunchy
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June 16, 2015, 06:47:32 PM |
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I have sent a simple request to customer support on May 20th and again a reminder email 3 days after on May23th.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
My issue is solved also. Thank you. I see you are currently not accepting applications for xapo debit card. Any chance for a small favour to btctalk forum clients ? |
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JessieXapo
Newbie
Offline
Activity: 15
Merit: 0
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June 17, 2015, 02:39:51 PM
Last edit: June 17, 2015, 03:23:59 PM by JessieXapo |
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I have sent a simple request to customer support on May 20th and again a reminder email 3 days after on May23th.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
My issue is solved also. Thank you. I see you are currently not accepting applications for xapo debit card. Any chance for a small favour to btctalk forum clients ? Hi again! We are about to have a public launch of the debit card, but if anyone is interested in joining our beta testing before the launch (and avoiding the $20 USD shipping and handling fee that will be charged when out of beta) then we ask that our users send a message to support@xapo.com once they have deposited at least .30 BTC in their account to show interest/willingness to use the Xapo Debit Card! |
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Ivanech
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June 17, 2015, 03:28:01 PM |
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I have sent a simple request to customer support on May 20th and again a reminder email 3 days after on May23th.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
My issue is solved also. Thank you. I see you are currently not accepting applications for xapo debit card. Any chance for a small favour to btctalk forum clients ? Hi again! We are about to have a public launch of the debit card, but if anyone is interested in joining our beta testing before the launch (and avoiding the $20 USD shipping and handling fee that will be charged when out of beta) then we ask that our users send a message to support@xapo.com once they have deposited at least .30 BTC in their account to show interest/willingness to use the Xapo Debit Card! Is there are any geographical/country restrictions to participate in Xapo Debit Card beta testing? |
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loRdDevil
Newbie
Offline
Activity: 10
Merit: 0
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July 05, 2015, 12:28:35 PM |
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I received a payment today (more than 3 hours ago). The transaction have 18 conf at blockchain but in my xapo account still proccessing. Xapo says 6 confs needed but after 18 my money still pending.
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coinmaster222
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July 05, 2015, 03:31:39 PM |
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I have sent a simple request to customer support on May 20th and again a reminder email 3 days after on May23th.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
My issue is solved also. Thank you. I see you are currently not accepting applications for xapo debit card. Any chance for a small favour to btctalk forum clients ? Hi again! We are about to have a public launch of the debit card, but if anyone is interested in joining our beta testing before the launch (and avoiding the $20 USD shipping and handling fee that will be charged when out of beta) then we ask that our users send a message to support@xapo.com once they have deposited at least .30 BTC in their account to show interest/willingness to use the Xapo Debit Card! I believe you cant have one in the USA Is there are any geographical/country restrictions to participate in Xapo Debit Card beta testing? |
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coinmaster222
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July 05, 2015, 03:32:43 PM |
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You cant have a xapo card in the USA I believe
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m3ndi3
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July 05, 2015, 10:39:40 PM |
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I received a payment today (more than 3 hours ago). The transaction have 18 conf at blockchain but in my xapo account still proccessing. Xapo says 6 confs needed but after 18 my money still pending.
For me, I deposited some BTC today to fill up my faucet, but it's been already more than 4 hours, and nothing has gone through. I also have a bunch of pending transactions from June etc. Would love to know what's going on! |
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bitcoinmar
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July 05, 2015, 10:48:16 PM |
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I done a withdraw request and its more then 3 days not action done by you can you give any information about this and when you are going to launch Card ?
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coinmaster222
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July 05, 2015, 10:50:42 PM |
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I done a withdraw request and its more then 3 days not action done by you can you give any information about this and when you are going to launch Card ?
I withdrew earlier and it was like minutes and the cards are out I have one for each account I will try to withdraw again but rember the fork today in bitcoin it takes thirty confirmations now |
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bitcoinmar
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July 05, 2015, 11:04:19 PM |
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I done a withdraw request and its more then 3 days not action done by you can you give any information about this and when you are going to launch Card ?
I withdrew earlier and it was like minutes and the cards are out I have one for each account I will try to withdraw again but rember the fork today in bitcoin it takes thirty confirmations now Thanks for this all information about withdraw and Card now checking my account but site not working may be some down time or my Internet problem |
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