smartfuture
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Merit: 0
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October 16, 2017, 10:51:09 PM |
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Hey Xapo Why asking to pay 9$ for priority transfer and it not been done yet since 3 hours... I need my BTC to be transfered ASAP Is really XAPO bankrupted
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btcuser11
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Activity: 9
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November 01, 2017, 01:27:47 AM |
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Fucking Xapo cards will no longer work outside Europe Let me guess, its because foreigners use XAPO cards to hire trucks lol Source?
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TimTrahan
Newbie
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Activity: 1
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November 09, 2017, 05:49:30 AM |
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I just sighned up at xapo and am now compleetly locked out. I need to contact xapo. I am unable to do this ant the support site because you are required to NOT BE LOCKED OUT to do so so please stop telling me to go the the support page and tell me how to contact xapo.
Tim
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zawawa
Sr. Member
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Activity: 728
Merit: 304
Miner Developer
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November 21, 2017, 05:21:55 AM |
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I think Xapo is becoming the next Mt.Gox... What a shame.
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Gateless Gate Sharp, an open-source ETH/XMR miner: http://bit.ly/2rJ2x4VBTC: 1BHwDWVerUTiKxhHPf2ubqKKiBMiKQGomZ
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LTU_btc
Legendary
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Activity: 3052
Merit: 1330
Slava Ukraini!
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November 21, 2017, 03:09:13 PM |
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I think Xapo is becoming the next Mt.Gox... What a shame.
Can you tell, why do you think that Xapo becoming next Mt.Gox? Is there are any signs of it? I didn't noticed anything suspicious about Xapo recently.
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zawawa
Sr. Member
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Activity: 728
Merit: 304
Miner Developer
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November 22, 2017, 04:49:55 AM Last edit: November 22, 2017, 05:01:36 AM by zawawa |
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I think Xapo is becoming the next Mt.Gox... What a shame.
Can you tell, why do you think that Xapo becoming next Mt.Gox? Is there are any signs of it? I didn't noticed anything suspicious about Xapo recently. They are forcing every single user to use their mobile app for transfers of balances now. For somebody like me who was using Google Authenticator for authentication, this new requirement means that we cannot access our funds anymore. (I had to use Google Authenticator because my phone number was incompatible with Xapo's system.) Their customer support was totally unresponsive until I threatened to file a police report against their U.S. branch. You can find similar horror stories on Xapo's Facebook page. I just cannot believe they thought they could bulldoze serious user complaints like this. I would imagine they lost a lot of customers now after their card issuer blocked Xapo Debit Cards with non-EU addresses and wants to prevent further withdrawals of funds. I would never use their service again after I get my money back.
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Gateless Gate Sharp, an open-source ETH/XMR miner: http://bit.ly/2rJ2x4VBTC: 1BHwDWVerUTiKxhHPf2ubqKKiBMiKQGomZ
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LTU_btc
Legendary
Offline
Activity: 3052
Merit: 1330
Slava Ukraini!
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November 22, 2017, 11:15:56 PM |
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I think Xapo is becoming the next Mt.Gox... What a shame.
Can you tell, why do you think that Xapo becoming next Mt.Gox? Is there are any signs of it? I didn't noticed anything suspicious about Xapo recently. They are forcing every single user to use their mobile app for transfers of balances now. For somebody like me who was using Google Authenticator for authentication, this new requirement means that we cannot access our funds anymore. (I had to use Google Authenticator because my phone number was incompatible with Xapo's system.) Their customer support was totally unresponsive until I threatened to file a police report against their U.S. branch. You can find similar horror stories on Xapo's Facebook page. I just cannot believe they thought they could bulldoze serious user complaints like this. I would imagine they lost a lot of customers now after their card issuer blocked Xapo Debit Cards with non-EU addresses and wants to prevent further withdrawals of funds. I would never use their service again after I get my money back. I agree that Xapo sucks. Users, forced to login by downloading Xapo app, fees for incoming small bitcoin transactions, higher fees for sending bitcoins, bad customer support, blocked debit cards for non EU users and etc. Many users left Xapo after everything that, including me. And I don't see any reasons to use their service again. But still, I don't see reasons to compare it with Mt.Gox. I don't that they are turning into scam, maybe they just have bad business strategy
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zawawa
Sr. Member
Offline
Activity: 728
Merit: 304
Miner Developer
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November 23, 2017, 05:07:19 PM |
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I think Xapo is becoming the next Mt.Gox... What a shame.
Can you tell, why do you think that Xapo becoming next Mt.Gox? Is there are any signs of it? I didn't noticed anything suspicious about Xapo recently. They are forcing every single user to use their mobile app for transfers of balances now. For somebody like me who was using Google Authenticator for authentication, this new requirement means that we cannot access our funds anymore. (I had to use Google Authenticator because my phone number was incompatible with Xapo's system.) Their customer support was totally unresponsive until I threatened to file a police report against their U.S. branch. You can find similar horror stories on Xapo's Facebook page. I just cannot believe they thought they could bulldoze serious user complaints like this. I would imagine they lost a lot of customers now after their card issuer blocked Xapo Debit Cards with non-EU addresses and wants to prevent further withdrawals of funds. I would never use their service again after I get my money back. I agree that Xapo sucks. Users, forced to login by downloading Xapo app, fees for incoming small bitcoin transactions, higher fees for sending bitcoins, bad customer support, blocked debit cards for non EU users and etc. Many users left Xapo after everything that, including me. And I don't see any reasons to use their service again. But still, I don't see reasons to compare it with Mt.Gox. I don't that they are turning into scam, maybe they just have bad business strategy I see your point, but I am not entirely sure if I would agree with you on this one. I mean, Mt.Gox was not a scam from the very beginning, you know. I really had to press hard to get my money back from Xapo, and, although I was lucky enough, I am pretty sure there are others who have lost significant amounts of money because of Xapo's recent policy changes. The overall dismissive attitude of the customer service certainly didn't instill a sense of confidence and trust in them.
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Gateless Gate Sharp, an open-source ETH/XMR miner: http://bit.ly/2rJ2x4VBTC: 1BHwDWVerUTiKxhHPf2ubqKKiBMiKQGomZ
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BitcoinMarshal
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November 23, 2017, 05:11:20 PM |
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I think Xapo is becoming the next Mt.Gox... What a shame.
Can you tell, why do you think that Xapo becoming next Mt.Gox? Is there are any signs of it? I didn't noticed anything suspicious about Xapo recently. They are forcing every single user to use their mobile app for transfers of balances now. For somebody like me who was using Google Authenticator for authentication, this new requirement means that we cannot access our funds anymore. (I had to use Google Authenticator because my phone number was incompatible with Xapo's system.) Their customer support was totally unresponsive until I threatened to file a police report against their U.S. branch. You can find similar horror stories on Xapo's Facebook page. I just cannot believe they thought they could bulldoze serious user complaints like this. I would imagine they lost a lot of customers now after their card issuer blocked Xapo Debit Cards with non-EU addresses and wants to prevent further withdrawals of funds. I would never use their service again after I get my money back. I agree that Xapo sucks. Users, forced to login by downloading Xapo app, fees for incoming small bitcoin transactions, higher fees for sending bitcoins, bad customer support, blocked debit cards for non EU users and etc. Many users left Xapo after everything that, including me. And I don't see any reasons to use their service again. But still, I don't see reasons to compare it with Mt.Gox. I don't that they are turning into scam, maybe they just have bad business strategy I see your point, but I am not entirely sure if I would agree with you on this one. I mean, Mt.Gox was not a scam from the very beginning, you know. I really had to press hard to get my money back from Xapo, and, although I was lucky enough, I am pretty sure there are others who have lost significant amounts of money because of Xapo's recent policy changes. The overall dismissive attitude of the customer service certainly didn't instill a sense of confidence and trust in them. I am really surprised that peoples still using this xapo because now they are charging for incoming and outgoing both which is ridiculous for bitcoiners support is also worst on this forum as they never reply any one even its urgent or any thing they will never reply to you
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zawawa
Sr. Member
Offline
Activity: 728
Merit: 304
Miner Developer
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November 23, 2017, 10:29:42 PM |
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I am really surprised that peoples still using this xapo because now they are charging for incoming and outgoing both which is ridiculous for bitcoiners support is also worst on this forum as they never reply any one even its urgent or any thing they will never reply to you I know... Whatever you said about their customer service was absolutely right. I already stopped using their services a while ago, but I forgot to update a Bitcoin address on my recurring invoices. That was my bad.
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Gateless Gate Sharp, an open-source ETH/XMR miner: http://bit.ly/2rJ2x4VBTC: 1BHwDWVerUTiKxhHPf2ubqKKiBMiKQGomZ
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Zistmine
Newbie
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Activity: 234
Merit: 0
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November 24, 2017, 05:40:31 AM |
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Fucking Xapo cards will no longer work outside Europe Let me guess, its because foreigners use XAPO cards to hire trucks lol I think it is because of the rules of visa card that they allow crypto cards to only Europe that is why almost all of the crypto debit card providers has announced that their cards are now available only within Europe.
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LLM009
Newbie
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Activity: 1
Merit: 0
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December 05, 2017, 02:04:39 PM |
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Lol any phone number to call to? Need my password to make a new deposit and no answer from support
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zekoroger
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December 21, 2017, 02:58:28 PM |
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cant signup, just got every time try later error...any suggestion?
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kelaynak
Newbie
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Activity: 7
Merit: 0
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January 17, 2018, 09:19:52 PM Last edit: January 17, 2018, 09:31:16 PM by kelaynak |
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Hi,
I made a btc transaction to another wallet 12 hours before and i am still waiting for you to "validate" my transaction. Not blockchain...
And i paid "high priority" tx fee
Here are my questions:
When will my tx will be validated?
Is ıt usual in xapo such as looooong delays?
What is the reason of delay?
What is the meaning of "high priority" for xapo?
Who will pay my damage for this delay?
And last question:
Do you have any customer service?
What is your service?
What are you doing?
....
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BitcoinMarshal
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January 17, 2018, 10:10:52 PM |
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Hi,
I made a btc transaction to another wallet 12 hours before and i am still waiting for you to "validate" my transaction. Not blockchain...
And i paid "high priority" tx fee
Here are my questions:
When will my tx will be validated?
Is ıt usual in xapo such as looooong delays?
What is the reason of delay?
What is the meaning of "high priority" for xapo?
Who will pay my damage for this delay?
And last question:
Do you have any customer service?
What is your service?
What are you doing?
....
You are asking too many questions here and Xapo never give you reply here because their support is not checking this thread for long time so better try to contact on site because you have no other option for your transaction and safety of money
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Potato Chips
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January 17, 2018, 11:00:32 PM |
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Hi,
I made a btc transaction to another wallet 12 hours before and i am still waiting for you to "validate" my transaction. Not blockchain...
And i paid "high priority" tx fee
Here are my questions:
Meaning to say they still haven't initiated your transaction? is that it? or you've already got a transaction hash from them but it's been unconfirmed for 12 hours? If so, post your transaction ID here. But from what I know, Xapo's High Priority Fee means exactly as it sounds. It's indeed "high" and miners prioritizes transactions with a higher included fee so once your transaction has been broadcasted to the network, it'll be confirmed in just a few blocks.
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kelaynak
Newbie
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Activity: 7
Merit: 0
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January 18, 2018, 05:29:42 AM |
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Yes, meaning to say they still haven't initiated my transaction. 20 hours...
I am not waiting an answer,
I want to show what is xapo...
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teddy5145
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January 18, 2018, 06:38:27 AM |
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Yes, meaning to say they still haven't initiated my transaction. 20 hours...
I am not waiting an answer,
I want to show what is xapo...
Might want to contact their support in that case, they don't reply to this topic anymore Now, they only give support if you email them, but good luck getting a reply as their support are known for being slow Next time use desktop based wallet instead Lol any phone number to call to? Need my password to make a new deposit and no answer from support
As far as I know, nope You have to contact their email instead, which is disappointing for a company this big to not have phone based customer support
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kelaynak
Newbie
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Activity: 7
Merit: 0
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January 18, 2018, 07:10:51 AM |
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Come on!!
Of course i wrote them emails! not one mail, mails.
They said they will be back in 24 hours, but no feedback...
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Potato Chips
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January 18, 2018, 07:28:02 AM |
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Come on!!
Of course i wrote them emails! not one mail, mails.
They said they will be back in 24 hours, but no feedback...
You can also try to follow it up on their social media's below: https://www.facebook.com/xapoapphttps://twitter.com/xapoUnfortunately, Only xapo can solve this and there is nothing left to do except to enter the big waiting game because as mentioned above, xapo is known for their closeness with turtles and horrible service. I would like to say that this could be because of high traffic that most bitcoin services are receiving as the recent price hike attracted several users but NO, since this kind of problem/s existed even before. And obviously, You're not the only one who's experiencing this: https://www.reddit.com/r/Xapo/
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