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Author Topic: To contact Xapo Support, please use our FAQs (https://support.xapo.com/)  (Read 64102 times)
Bitcoin_Delivery
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December 28, 2015, 10:56:12 AM
 #441

I'm using Xapo from the beginning, and i'm very happy with the service...
Security is great but i don't know about support because i never had any inquiry (and i hope to don't need it in future Smiley )
I suggest to everyone that look for a good wallet!
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The Bitcoin software, network, and concept is called "Bitcoin" with a capitalized "B". Bitcoin currency units are called "bitcoins" with a lowercase "b" -- this is often abbreviated BTC.
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dragonusa9
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December 28, 2015, 07:29:46 PM
 #442

I'm using Xapo from the beginning, and i'm very happy with the service...
Security is great but i don't know about support because i never had any inquiry (and i hope to don't need it in future Smiley )
I suggest to everyone that look for a good wallet!
well, im using it from the beginning too
but i know the support because my phone number was dead
the support is fast and good, it's good IMHO Grin
bitcoinmar
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December 28, 2015, 07:38:39 PM
 #443

I'm using Xapo from the beginning, and i'm very happy with the service...
Security is great but i don't know about support because i never had any inquiry (and i hope to don't need it in future Smiley )
I suggest to everyone that look for a good wallet!
well, im using it from the beginning too
but i know the support because my phone number was dead
the support is fast and good, it's good IMHO Grin
Now in last few days they have some better support I have some problem they solved this very quickly but my biggest concern they have no virtual debit card I need this but they are giving only debit card which is not for my country
shefchenko17
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December 28, 2015, 09:07:48 PM
 #444

I'm using Xapo from the beginning, and i'm very happy with the service...
Security is great but i don't know about support because i never had any inquiry (and i hope to don't need it in future Smiley )
I suggest to everyone that look for a good wallet!
well, im using it from the beginning too
but i know the support because my phone number was dead
the support is fast and good, it's good IMHO Grin
Now in last few days they have some better support I have some problem they solved this very quickly but my biggest concern they have no virtual debit card I need this but they are giving only debit card which is not for my country
the support is quick? they have better support ?!? What are you guys talking about..Am I the only one waiting for more than a month for a f*cking single reply from their support? Cheesy I just want to change or remove my phone number. What should I do to get a reply withing next 1/2 year ? Or even earlier :O if possible

There is nothing either good or bad, but thinking makes it so!
dragonusa9
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December 29, 2015, 11:16:40 AM
 #445

I'm using Xapo from the beginning, and i'm very happy with the service...
Security is great but i don't know about support because i never had any inquiry (and i hope to don't need it in future Smiley )
I suggest to everyone that look for a good wallet!
well, im using it from the beginning too
but i know the support because my phone number was dead
the support is fast and good, it's good IMHO Grin
Now in last few days they have some better support I have some problem they solved this very quickly but my biggest concern they have no virtual debit card I need this but they are giving only debit card which is not for my country
the support is quick? they have better support ?!? What are you guys talking about..Am I the only one waiting for more than a month for a f*cking single reply from their support? Cheesy I just want to change or remove my phone number. What should I do to get a reply withing next 1/2 year ? Or even earlier :O if possible
i got it from here http://support.xapo.com/contact-us
i just send it, and only 1~3 hours i got the reply
the support was good and fast Grin hope you like it too  Cool
bitcoinmar
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December 29, 2015, 02:16:08 PM
 #446

I'm using Xapo from the beginning, and i'm very happy with the service...
Security is great but i don't know about support because i never had any inquiry (and i hope to don't need it in future Smiley )
I suggest to everyone that look for a good wallet!
well, im using it from the beginning too
but i know the support because my phone number was dead
the support is fast and good, it's good IMHO Grin
Now in last few days they have some better support I have some problem they solved this very quickly but my biggest concern they have no virtual debit card I need this but they are giving only debit card which is not for my country
the support is quick? they have better support ?!? What are you guys talking about..Am I the only one waiting for more than a month for a f*cking single reply from their support? Cheesy I just want to change or remove my phone number. What should I do to get a reply withing next 1/2 year ? Or even earlier :O if possible
i got it from here http://support.xapo.com/contact-us
i just send it, and only 1~3 hours i got the reply
the support was good and fast Grin hope you like it too  Cool
Some peoples not follow rules just because of this they have no response from any one so they make a noise its not good enough hope now all have some good and solid proof of support here
shefchenko17
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December 29, 2015, 04:39:07 PM
 #447

I've tried from there I've tried through email . And it is not about following the rules. I have issie. I want to change my freaking number. So STFU @bitcoinmar. I month without a respond is  pretty solid reason to swear at them

There is nothing either good or bad, but thinking makes it so!
dragonusa9
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December 30, 2015, 06:46:47 PM
 #448

I've tried from there I've tried through email . And it is not about following the rules. I have issie. I want to change my freaking number. So STFU @bitcoinmar. I month without a respond is  pretty solid reason to swear at them
i don't know why, but i got my response so fast
and i fill all of the blank spaces there
after that i only use from the link i gave before, and voila the thing happened so smooth
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December 30, 2015, 08:13:05 PM
 #449

I've tried this xapo months ago and i will say that xapo wallet is secured and has a good support.
And you can also make a debit card made by xapo and also i want this wallet because im faucet claimer and its instantly you can receive satoshi fast..
You can try it to test it with your self.
shefchenko17
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December 30, 2015, 10:55:13 PM
 #450

well a lot of people got responses within a decent time frame but I'm probably THE ONE..either they don't like me for some reason either...they just decided to ignore my messages..

There is nothing either good or bad, but thinking makes it so!
Zabouza
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December 31, 2015, 04:36:18 PM
 #451

Anyone know if xapo works in France?
ivanst776
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December 31, 2015, 04:37:42 PM
 #452

Anyone know if xapo works in France?

Xapo yes it works in France, if you mean about the xapo bitcoin debit card then yes they do ship to France.
More details you can check here: http://support.xapo.com/xapo-debit-card
Zabouza
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December 31, 2015, 05:01:51 PM
 #453

Anyone know if xapo works in France?

Xapo yes it works in France, if you mean about the xapo bitcoin debit card then yes they do ship to France.
More details you can check here: http://support.xapo.com/xapo-debit-card

Ty for your answer ivanst
I check xapo support's but in fact I only need a wallet to buy bitcoin with my credit card.
XAPO do this right?
Bitcoinfan82
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January 01, 2016, 04:25:28 AM
 #454

The wallet works very well
but I have problems with the debit card in Italy
I can't withdraw from atm and cannot use in shops
have someone the same problem ?
 
teddy5145
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January 01, 2016, 07:19:36 AM
 #455

The wallet works very well
but I have problems with the debit card in Italy
I can't withdraw from atm and cannot use in shops
have someone the same problem ?
 
Xapo use Master card for their debit card, are you sure the ATM you are using has debit card logo on it?
Lasergun
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January 01, 2016, 09:06:49 PM
 #456

Can somebody explain me how to top up a cellphone with bitcoins in Xapo World? I choose my country, enter the phone number, choose an amount to pay, but when I click on "Top Up", the "Pay" button does not appear (I just see my Xapo wallet balance and the recharge amount).
shefchenko17
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January 02, 2016, 11:16:43 AM
 #457

wohooo their support answered... Naah just joking around Cheesy Still waiting for a response.. Cheesy

There is nothing either good or bad, but thinking makes it so!
onlinedragon
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January 02, 2016, 07:18:20 PM
 #458

My wife tried today for the first time the XAPO debit card in a mobile atm in the supermarket. Card was ejected immediately without message. This happens in the Netherlands not sure why it happened.
dragonusa9
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January 02, 2016, 09:19:41 PM
 #459

My wife tried today for the first time the XAPO debit card in a mobile atm in the supermarket. Card was ejected immediately without message. This happens in the Netherlands not sure why it happened.
sorry, is the mobile atm support the master card use?
if it doesn't so it's the main reason
but if it yes, maybe xapo debit card not support on your country
bitcoinmar
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January 02, 2016, 09:45:32 PM
 #460

My wife tried today for the first time the XAPO debit card in a mobile atm in the supermarket. Card was ejected immediately without message. This happens in the Netherlands not sure why it happened.
sorry, is the mobile atm support the master card use?
if it doesn't so it's the main reason
but if it yes, maybe xapo debit card not support on your country
I think first one is ok because Xapo debit cards working in Netherlands without any problem its just Mobile support problem
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