Bitcoin debit card

[lorylore]

...
Monthly SMS notification fee (not optional) - We want it or not 1€ will be deducted from our balance right?

The SMS notification is awesome for security and also you know on the go the CC balance after a transaction. I love this feature. I helps me when i travel and the SMS app acts like a CC ledger.

Yeah i know and i like this feature but it makes me think that it is mostly for the monthly card fee.

if you don't use the card, no monthly fee for such months.
In fact, we want to convince the bank to waive the monthly fee completely, but need to gain some more traction - the more cards issued, the higher the chances that we can get them to remove the fee

I see that Inactivity fee are free, but is there any "active" card monthly fee, i cant find that on the website.

please tell me why when i load my e-coin card balance stay zero i have loaded it by 32$ but it still zero

Have you tried to contact the support? If not see here: https://www.e-coin.io/contact-us

[OmegaStarScream]

Hi there , I have to say that the service is pretty good , same thing for the customer support I always get answers in less then 12 hours however I have a question , I deposited to my BTc wallet then transfered to my Visa card and verified Paypal all worked just fine and perfect .. now is there is anyway to transfer back from the Visa card to the wallet ?

[TibanneCat]

if you don't use the card, no monthly fee for such months.
In fact, we want to convince the bank to waive the monthly fee completely, but need to gain some more traction - the more cards issued, the higher the chances that we can get them to remove the fee

I see that Inactivity fee are free, but is there any "active" card monthly fee, i cant find that on the website.

There is a link on the website to this pdf file with the fees https://www.e-coin.io/assets/helpcenter/cardlimits.pdf

however it is not mentioned that if there is no activity during the month, the $1 maintenance fee will be waived

@gosha
Maybe you can update that?

[lorylore]

if you don't use the card, no monthly fee for such months.
In fact, we want to convince the bank to waive the monthly fee completely, but need to gain some more traction - the more cards issued, the higher the chances that we can get them to remove the fee

I see that Inactivity fee are free, but is there any "active" card monthly fee, i cant find that on the website.

There is a link on the website to this pdf file with the fees https://www.e-coin.io/assets/helpcenter/cardlimits.pdf

however it is not mentioned that if there is no activity during the month, the $1 maintenance fee will be waived

@gosha
Maybe you can update that?

Saying the truth I checked this https://www.e-coin.io/bitcoin-debit-card-fees-and-limits
And there is not mentioned the Monthly Maintenance Fee of 1%
In this link https://www.e-coin.io/bitcoin-debit-card-fees-and-limits it is mentioned just the SMS monthly fee.
Does it mean that every month we should pay 2$ in fees? (1$ for SMS and 1$ for Monthly Maintenance) ??

[TibanneCat]

Saying the truth I checked this https://www.e-coin.io/bitcoin-debit-card-fees-and-limits
And there is not mentioned the Monthly Maintenance Fee of 1%
In this link https://www.e-coin.io/bitcoin-debit-card-fees-and-limits it is mentioned just the SMS monthly fee.
Does it mean that every month we should pay 2$ in fees? (1$ for SMS and 1$ for Monthly Maintenance) ??

I haven't seen that page before. You are right, it's kinda confusing.
They specifically say no hidden fees on that page so I wonder where the monthly maintenance fee fits in?
I'm sure gosha will be able to clarify

[lorylore]

Saying the truth I checked this https://www.e-coin.io/bitcoin-debit-card-fees-and-limits
And there is not mentioned the Monthly Maintenance Fee of 1%
In this link https://www.e-coin.io/bitcoin-debit-card-fees-and-limits it is mentioned just the SMS monthly fee.
Does it mean that every month we should pay 2$ in fees? (1$ for SMS and 1$ for Monthly Maintenance) ??

I haven't seen that page before. You are right, it's kinda confusing.
They specifically say no hidden fees on that page so I wonder where the monthly maintenance fee fits in?
I'm sure gosha will be able to clarify

A good research is always needed when you want to use a service.
Especially for long-term (at least 3 years) which then the card expires.
I'm waiting for gosha's reply too, maybe they need to update their website because it's confusing.

[JeWay]

I just ordered a Virtual USD card
I'm a little bit confused with the balance, because there is 2 balance appear (My Balance & Card Balance)
If I use the card to buy something, will it take the money from all of the balance or just the Card Balance?

[OmegaStarScream]

I just ordered a Virtual USD card
I'm a little bit confused with the balance, because there is 2 balance appear (My Balance & Card Balance)
If I use the card to buy something, will it take the money from all of the balance or just the Card Balance?

There is a way to generate an adress , when you do that , you send BTC to that adress , once you have six confirmations you will see that sent BTC into your balance (first balance) .
Now for what comes to the second balance which is the Virtual card balance , you have to go to "Load card" and fill the amount needed .. Now you will withraw from your first balance (BTC) to your Virtual card and then you can use the virtual card to buy online or whatever you wanna do with it .

[JeWay]

I just ordered a Virtual USD card
I'm a little bit confused with the balance, because there is 2 balance appear (My Balance & Card Balance)
If I use the card to buy something, will it take the money from all of the balance or just the Card Balance?

There is a way to generate an adress , when you do that , you send BTC to that adress , once you have six confirmations you will see that sent BTC into your balance (first balance) .
Now for what comes to the second balance which is the Virtual card balance , you have to go to "Load card" and fill the amount needed .. Now you will withraw from your first balance (BTC) to your Virtual card and then you can use the virtual card to buy online or whatever you wanna do with it .

With $10 Minimum
That sucks, I thought there is just 1 balance so I can easily add funds to my card

[lorylore]

I just ordered a Virtual USD card
I'm a little bit confused with the balance, because there is 2 balance appear (My Balance & Card Balance)
If I use the card to buy something, will it take the money from all of the balance or just the Card Balance?

There is a way to generate an adress , when you do that , you send BTC to that adress , once you have six confirmations you will see that sent BTC into your balance (first balance) .
Now for what comes to the second balance which is the Virtual card balance , you have to go to "Load card" and fill the amount needed .. Now you will withraw from your first balance (BTC) to your Virtual card and then you can use the virtual card to buy online or whatever you wanna do with it .

With $10 Minimum
That sucks, I thought there is just 1 balance so I can easily add funds to my card

Well that sucks but if there was another option then would be perfect.
Lets say to convert back the card balance back to bitcoin.
Which means to buy bitcoins with your card, they said soon so it would be awesome, let us know how it goes.

[gosha@e-coin]

please tell me why when i load my e-coin card balance stay zero i have loaded it by 32$ but it still zero

impossible to answer such question here, please, write to support@e-coin.io

[gosha@e-coin]

if you don't use the card, no monthly fee for such months.
In fact, we want to convince the bank to waive the monthly fee completely, but need to gain some more traction - the more cards issued, the higher the chances that we can get them to remove the fee

I see that Inactivity fee are free, but is there any "active" card monthly fee, i cant find that on the website.

There is a link on the website to this pdf file with the fees https://www.e-coin.io/assets/helpcenter/cardlimits.pdf

however it is not mentioned that if there is no activity during the month, the $1 maintenance fee will be waived

@gosha
Maybe you can update that?

all available here now: https://www.e-coin.io/bitcoin-debit-card-fees-and-limits

[gosha@e-coin]

Saying the truth I checked this https://www.e-coin.io/bitcoin-debit-card-fees-and-limits
And there is not mentioned the Monthly Maintenance Fee of 1%
In this link https://www.e-coin.io/bitcoin-debit-card-fees-and-limits it is mentioned just the SMS monthly fee.
Does it mean that every month we should pay 2$ in fees? (1$ for SMS and 1$ for Monthly Maintenance) ??

it's $1 altogether

[gosha@e-coin]

Saying the truth I checked this https://www.e-coin.io/bitcoin-debit-card-fees-and-limits
And there is not mentioned the Monthly Maintenance Fee of 1%
In this link https://www.e-coin.io/bitcoin-debit-card-fees-and-limits it is mentioned just the SMS monthly fee.
Does it mean that every month we should pay 2$ in fees? (1$ for SMS and 1$ for Monthly Maintenance) ??

I haven't seen that page before. You are right, it's kinda confusing.
They specifically say no hidden fees on that page so I wonder where the monthly maintenance fee fits in?
I'm sure gosha will be able to clarify

https://www.e-coin.io/bitcoin-debit-card-fees-and-limits

[gosha@e-coin]

A good research is always needed when you want to use a service.
Especially for long-term (at least 3 years) which then the card expires.
I'm waiting for gosha's reply too, maybe they need to update their website because it's confusing.

agree about good research.
All shown here: https://www.e-coin.io/bitcoin-debit-card-fees-and-limits

If there is something we've missed, please, let us know

[gosha@e-coin]

I just ordered a Virtual USD card
I'm a little bit confused with the balance, because there is 2 balance appear (My Balance & Card Balance)
If I use the card to buy something, will it take the money from all of the balance or just the Card Balance?

please, clarify your question.
Better to support@e-coin.io with screenshots of whatever is confusing you.
From the sound of it you are talking about two different things - the BTC balance of your wallet and the fiat balance on your card, but need to be sure this is the right understanding

[gosha@e-coin]

I just ordered a Virtual USD card
I'm a little bit confused with the balance, because there is 2 balance appear (My Balance & Card Balance)
If I use the card to buy something, will it take the money from all of the balance or just the Card Balance?

There is a way to generate an adress , when you do that , you send BTC to that adress , once you have six confirmations you will see that sent BTC into your balance (first balance) .
Now for what comes to the second balance which is the Virtual card balance , you have to go to "Load card" and fill the amount needed .. Now you will withraw from your first balance (BTC) to your Virtual card and then you can use the virtual card to buy online or whatever you wanna do with it .

With $10 Minimum
That sucks, I thought there is just 1 balance so I can easily add funds to my card

Well that sucks but if there was another option then would be perfect.
Lets say to convert back the card balance back to bitcoin.
Which means to buy bitcoins with your card, they said soon so it would be awesome, let us know how it goes.

adding the buy bitcoin function is one of the things in the pipeline..

[JeWay]

I just ordered a Virtual USD card
I'm a little bit confused with the balance, because there is 2 balance appear (My Balance & Card Balance)
If I use the card to buy something, will it take the money from all of the balance or just the Card Balance?

There is a way to generate an adress , when you do that , you send BTC to that adress , once you have six confirmations you will see that sent BTC into your balance (first balance) .
Now for what comes to the second balance which is the Virtual card balance , you have to go to "Load card" and fill the amount needed .. Now you will withraw from your first balance (BTC) to your Virtual card and then you can use the virtual card to buy online or whatever you wanna do with it .

With $10 Minimum
That sucks, I thought there is just 1 balance so I can easily add funds to my card

Well that sucks but if there was another option then would be perfect.
Lets say to convert back the card balance back to bitcoin.
Which means to buy bitcoins with your card, they said soon so it would be awesome, let us know how it goes.

adding the buy bitcoin function is one of the things in the pipeline..

Well, great to hear that. I think would be a very useful feature, especially for me

[lorylore]

A good research is always needed when you want to use a service.
Especially for long-term (at least 3 years) which then the card expires.
I'm waiting for gosha's reply too, maybe they need to update their website because it's confusing.

agree about good research.
All shown here: https://www.e-coin.io/bitcoin-debit-card-fees-and-limits

If there is something we've missed, please, let us know

It's ok now, i thought that we should pay two dollars one for sms and one for monthly fee.

If i don't made any transaction, and no sms is received, do i have to pay still pay the SMS monthly fee?

[TibanneCat]

https://www.e-coin.io/bitcoin-debit-card-fees-and-limits

Just to clarify: Month Maintenance Fee (https://www.e-coin.io/assets/helpcenter/cardlimits.pdf) = Monthly SMS notification fee

correct?