@gosha@e-coin: Don't get me wrong. Actually i really like the idea behind your business. I'm planning to order another card in EUR and also to open an account with you for my wife.
Despite my problems with the cards and some fees (mainly because of my local currency), i really really appreciate what you does and i believe that your "project" is very innovative and has a bright future in front of it. Thank you
Just placed my order for the EUR car.
@gosha@e-coin: do you have something like email, skype, mobile phone, where i can directly communicate with you. You seems like a very nice guy and i want to use your services in the future, so it'll be good if we can stay in touch. Also i want to verify my account, and I'm wondering if my governmental issued ID (Identity card) is enough for verification. I can send you ID or Drivers license or Passport, which one is better?
Also about the proof of address, my address is written on the back side of my ID. I also got a bank statement. Most of my utility bills are on name of my landlord, because in Bulgaria when you rent a flat/an apartment you usually don't change the bills (water/electricity so on) partitions. Our mobile operators don't print your address on their receipts/invoices. So i'll appreciate your guidance on the topic.
Is ID - front and back side enough to verify both my identity and address?
Thanks.
P.S. Have around $79 (after the EUR card order) in my e-coin account. Tried to load my USD card with $70 - "Service unavailable - try again later". Tried with $50 - "Service unavailable - try again later".
Is the issue on your side? or i do something wrong. Maybe its because it's Sunday (aka time for maintenance and improvements for most Internet companies and providers)
the contact e-mail is
support@e-coin.io, you can address any questions there
If you have the address written on the back of the ID, that works, because it is a government issued document
The service was partially unavailable during the weekend, apologies for that, all up and running now
