Bitcoin debit card

[zoltarspecial]

Customer support still have to answer my question. It's about 24 hrs i wrote..

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[Vortex20000]

P.S. Have around $79 (after the EUR card order) in my e-coin account. Tried to load my USD card with $70 - "Service unavailable - try again later". Tried with $50 - "Service unavailable - try again later".
Is the issue on your side? or i do something wrong. Maybe its because it's Sunday (aka time for maintenance and improvements for most Internet companies and providers)

Just wait. Try again in a few hours, and it'll probably be up. It's been down for 24+ hours before, just gotta be patient. Only the USD -> BTC system goes down though, so deposits and the card itself will remain unaffected.

[zoltarspecial]

i like to know why nobody answer from the support and the VIRTUAL card is not accepted everywhere. I'm not stupid, insert numbers is things for 5 years old children!!

[Vortex20000]

i like to know why nobody answer from the support and the VIRTUAL card is not accepted everywhere. I'm not stupid, insert numbers is things for 5 years old children!!

Looked at this on a phone, viewing only post content (viewing a bit right-aligned), and guessed your rank before I swiped right.

Newbie. 4 posts. Are you sure you know what you're talking about?

[zoltarspecial]

Having 4 post in bitcointalk.org forums not means that an user isn't expert. I'm new here because i was searching a thread or news about my situation in google, found this thread starts talking about a problem with e.coin card, so i registered up an account to take part, even viewing e-coin admin talking in the thread. It's very strange, bought 1 EUR vcc with 3 eur balance, use for PP verification, tried to withdraw on it ( worked ), now the card have balance, but any transaction is refused.

No fear, i'm trying only to get support

[lorylore]

Having 4 post in bitcointalk.org forums not means that an user isn't expert. I'm new here because i was searching a thread or news about my situation in google, found this thread starts talking about a problem with e.coin card, so i registered up an account to take part, even viewing e-coin admin talking in the thread. It's very strange, bought 1 EUR vcc with 3 eur balance, use for PP verification, tried to withdraw on it ( worked ), now the card have balance, but any transaction is refused.

No fear, i'm trying only to get support

This is not good to judge people by their posts,
It can be a CEO from a company that have just been registered with his new nickname.
For which country are we talking about that the VCC does not work?

[zoltarspecial]

i'm in Italy. Also tried with other country IPs

[Fastandfuriousteam]

What about Bangladesh. I don't see my country name in country list to use Bitcoin Debit Card.
Requesting to add Bangladesh in available country list.

Thanks

[accountbg]

any update? i still can't withdraw to my card.

[zoltarspecial]

any update? i still can't withdraw to my card.

I think your problem, have similar issue to mine. Me to have a card doesn't work, but i can't go pay with the card

[accountbg]

its fixed now. I even withdrawal on ATM. They sent me SMS for everything. Very good!

[zoltarspecial]

I can't still make any payment with my virtual CC. very bad..

[lorylore]

What about Bangladesh. I don't see my country name in country list to use Bitcoin Debit Card.
Requesting to add Bangladesh in available country list.

Thanks

I think that it has to do with the bank that issues these debit cards.
Just checked other debit cards service(bit-x) and i think that you can order there a card (anonymous) and not the named card.
It cost more at the beginning but it is the best from the all expensive cards that they will offer by October.

I can't still make any payment with my virtual CC. very bad..

I think that you can't even take back the funds in your vcc? Has they enabled that option to buy bitcoins yet?

[zoltarspecial]

I think i have enough funds to pay 20 eur phone credit or 60 eur shoes...

Below screenshot of vcc situation...

http://s1.postimg.org/k7tfi79dr/Schermata_2015_09_28_alle_17_15_26.jpg

[zoltarspecial]

I think that you can't even take back the funds in your vcc? Has they enabled that option to buy bitcoins yet?

No they don't implemented yet

[smith coins]

I think i have enough funds to pay 20 eur phone credit or 60 eur shoes...

Below screenshot of vcc situation...

http://s1.postimg.org/k7tfi79dr/Schermata_2015_09_28_alle_17_15_26.jpg

If you haven't edited this screenshot then you can pay the phone credit or the 60€ shoes,
It means that have spend(sold) around ~5BTC, but since you can't spent this balance this is very bad have you tried to contact the support.
Keep in mind that you have limits when you want to spend, especially daily limits.

[zoltarspecial]

I try to contact the support. Their answer was that :

"Hello,

we have asked the bank to check the reasons and will get back to you as soon as we have the answer.

Kind regards,
E-Coin Team"

No problem for the limits, i can't use that card so my limit is 0 daily!!

[Puppet]

[
P.S. Have around $79 (after the EUR card order) in my e-coin account. Tried to load my USD card with $70 - "Service unavailable - try again later". Tried with $50 - "Service unavailable - try again later".

Same problem here, and I have a physical card. Its been a few days, and OP hasnt been online here for a few days. An update would be nice.

[zoltarspecial]

Yes the OP isn't online since few days or easily won't answer.
Yesterday evening with my e-coin vcc i tried to buy some bitcoins from coinmama.com, in the first moment transaction was done....this morning an email arrive telling that payment was refused by BANK ISSUER or CREDIT CARD PROCESSOR....this situation begin to smell. From the support arrived aswers telling that from the bank they see only positive transaction..that smell..! How ever they are keep to check the situation...

[Puppet]

I tried again a few hours later, and I was able to charge and use my card.
FWIW