Hey there.
I am a rookie to BTC and new to cloudbet.
However i had a bunch of BTC. And i decided to try cloudbet since all i have read is nice reviews, fast withdrawals etc.
I put in a total of 5-6 BTC and in beginning i lost down to my last 1.80 deposit.
But then i managed to hit literally everything. NFL, Soccer, Tennis and casino. And now i made it to 16 BTC.
I have 29 hours ago put in a withdrawal of 6 BTC (pretty much just my initial deposit).
At first the VIP manager contacted me saying it takes couple hours. It didnt, so i asked someone else. I was told i would have it soon. This i was told twice in the last 24 hours.
Then around 12 hours ago i got pissed and i said what is going on, i was told it can take up to 24 hours.
25 hours passed, still nothing. So i contacted live support again, he said thanks for my patience (?) and that its coming as soon as possible.
Now when im told something, then something, then something its hard to understand what is going on. The support insured me there was no technical issues with my withdrawal in last chat.
I have taken photos of all the chats + i have the mails saying the hours it would take.
I can still fully operate with my account etc., no problems there.
But i would just like my withdrawal seen done. I know 29 hours is not much time, but it is when you keep being told its coming soon.
Hope i can get some help here
Hi Danmark1900, Sorry for this delay. Please PM your account details and I will find out what is going on.
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Is Man Utd +0.75 Goals at Home to Liverpool a bargain or fair value?One of the biggest EPL rivalries returns at Old Trafford on Sunday with the two sides experiencing wildly varying fortunes. For so long Liverpool were the also-rans and Man Utd heading towards another title, but empires rise and fall. United come into this crunch game on the back of their worst start for 30 years which coincidentally is how long the Pool have waited to win another title. Having already opened up an eight point lead, the stars look aligned for Jurgen Klopp's side to finally get that monkey off their back. Liverpool come to Old Trafford with no fear and will almost certainly play as they alway play, 4-3-3, pressing high and attacking at speed. The only concern is the doubt over Mo Salah's participation. United are low on confidence, struggling up front, with their most influential player, Paul Pogba, injured, but form can sometimes go out the window, such is the strength of this rivalry but the current odds at Cloudbet don't suggest that is the case. There can have been few occasions over that 30 year period when Man Utd were 5.12 to win at home in the EPL, or receiving +0.75 goals on the Asian Handicap, especially when the margin is just 1.7%, as part of Cloudbet's best odds on the best leagues campaign. Is that Man Utd price a bargain or are Liverpool fair value to continue their unstoppable charge to the title? Bet the game with the best value EPL odds at Cloudbet.
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hi guys, did someone made an withdrawal in the last few days? i´m waiting here now 1 week....insane. Hi jayjayo, Sorry for the delays you are experiencing. I have replied to your PM. As soon as you provide your account details I will escalate it. Hi jayjayo, I can confirm that your withdrawal has been processed. Apologies again for the delay. I have also followed up with you via PM.
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Just letting everyone know that I have responded on the separate thread and by PM to resolve this asap. This issue has been resolved and the player has their funds, confirmed by @doronazl on the separate thread he raised.
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UPDATE - it has been resolved, withdrawal complete successfully, thank you cloudbet for the service
You are welcome. Sorry it took longer than usual.
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I would like to state that I received my withdrawal quickly after having spoken to the live chat support yesterday evening. Still I am not very happy with the overall procedure but its not my decision to make how a company handles its business. Again: Money received so no issues with me!
Thanks for updating everyone. Sorry for the delay you experienced, please feel free to PM with any further comments but I have taken everything you have posted in the last few days and passed that up the chain. I appreciate your constructive assessment and opinions.
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Just letting everyone know that I have responded on the separate thread and by PM to resolve this asap.
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hi guys, did someone made an withdrawal in the last few days? i´m waiting here now 1 week....insane. Hi jayjayo, Sorry for the delays you are experiencing. I have replied to your PM. As soon as you provide your account details I will escalate it.
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hi everyone been doing some bets lately in cloudbet, as winnings started to pile up i was naturally getting more and more worried since i know the online casinos hasnt got the best reputation i have made test withdrawls before to make sure everything is on order and no problems, withdrawls went through in seconds, nothing was delayed or anything like that so i managed to relax and kept on betting today i decided to make a withdrawl , amount is about 0.6BTC, its stuck on pending for a while now, all of sudden ? because its a big withdrawl ? or because its from winnings ? i dont know what else to think and maybe im being negative or paranoid, but this is a sensitive matter, casinos should know this by now, this is where they get tested, when people cash out, shouldnt be any delays. am i right to be worried here or just being paranoid ?
i know there are agents here from cloudbet, please assist, i want to be comfortable to keep using this site in the future.
update- just contacted the support, getting just automated answers, that i need to wait , that it can take up to 24hours...
This is just to let everyone know that I am in touch with doronazl via PM and trying to resolve the issue as quickly as possible.
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Just to cover off the concerns here. Arobe90 was contacted via PM yesterday and the issue escalated to our Customer Service who have been in touch with him to resolve the issue.
Thanks to everyone who posted supportive messages regarding their experience with Cloudbet and also to those who for whatever reason felt we have fallen short. We are always willing to hear how we can improve.
Its normal that people starts accusing for scam straight away when they met issues,they have to contact support before saying them scam or whatever.You are doing good job until now,so keep doing and be responsive to people via customer support as soon as possible to avoid people yelling scammersss. Thanks semobo, I appreciate the balanced response. Our customer support team are focused on resolving issues as quickly as possible because they measure their success in terms of positive feedback and response times. We don't always get it right but equally what gets reported on here isn't always a true reflection of the issue.
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Just to cover off the concerns here. Arobe90 was contacted via PM yesterday and the issue escalated to our Customer Service who have been in touch with him to resolve the issue.
Thanks to everyone who posted supportive messages regarding their experience with Cloudbet and also to those who for whatever reason felt we have fallen short. We are always willing to hear how we can improve.
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Why is no one at cloudbet answering live chat... Been on hold for an hour and lifeless.
Hi aussiedude86, Sorry for that poor experience. There was a temporary issue with live chat that has been resolved. Your question should now have been answered.
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Cloudbet are you not interested on the Ryan Garcia vs Romero Duno fight? It's the main supporting bout of the Alvarez-Kovalev fight. Both have good records with high knockout ratios. They will come to fight. Also better fight than many of the coming non title fights in the books.
Hi inthelongrun, I spoke to our Sportsbook Team and it looks like we'll offer this nearer the time. I'll get back to you once it is posted.
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WOW!!! Cloudbet has robbed me, they graded 4 prop bets as pushes when they clearly won and have denied my withdrawl request of .09 btc. Should have read up on them more before playing heavier.
Hi Arobe90, Sorry to hear that you are having a grading/withdrawal issue. Please PM your account details and I can look into it.
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Cloudbet is taking a really long time to pay .09 bitcoin, anyone got any suggestions
If you post here or PM me permission to look into your account, I'll contact Cloudbet on your behalf. Please also post or PM some facts to the case. No need, this is being addressed on our main thread, but thanks for the offer of assistance.
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Thanks for promoting Cloudbet. Always good to hear from our Affiliates. One thing I would suggest you might update: Disadvantages - No reduced-juice linesWe have promotions right now with UCL/EPL and NFL Spreads below 1%. If that isn't reduced juice I don't know what is If you need further information or any other support just PM me and I can put you in touch with one of our Affiliate Team.
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3ASTAPinkSprit3 bmvandersteen@mail.com you guys are a scam site i thought i would give yall a shot and i understand that cashouts can take up too 48 hours but very seldomly and only on weekends.. thats the issue however the issue is being promised that my cashout will be processed very soon and reassuring things are good etc.. The best was Dimi who promised that my payment was manually approved and processed and that i would indeed see a payment within minutess and i waited an hour and then started chat up and asked why.. she replied that the process had paused what in the hell does that mean and why the hell can she not give an explanation for the meaning of that..., then she cant and wont give me a transaction id who knows what the hell you guys do besides scam people i guess first time and lesson was learned very sad and for the finalllayyy i opened chat and asked about my cashout again and this time molly blocked me from chat support so whats the mean cloudbet bunch of liars and scammers boooooo Just closing this off as the player was able to withdraw funds.
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UCL - Barca vs Inter Milan - 0.8% Margin on Asian HandicapI might be sounding like a broken record but the value of Cloudbet's odds for tomorrow's UCL game between Barcelona and Inter Milan is simply unbeatable.The margin on the Asian Handicap is currently at just 0.83%. Bear in mind that at 0% there is no bookmaker edge, and negative numbers imply a guaranteed return for bettors. The industry average for the AH for this game is about 3%, which you can see on odds comparison sites like Oddsportal. We also have liquidity to match so you can get a decent bet down. Full details of games where Cloudbet are committing to best odds can be found here. If you are serious about betting, Sign up and Deposit with Cloudbet and start winning more.
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Less than 1% Handicap Margin On This Weekend's Bundesliga
Hi, this is is a good odds, I like to shift in your sportsbook if you offer this kind of odds all the time, just want to know is this for selected games only? Hi Ziskinberg, Offering the best value odds in crypto is definitely our focus. We aim to be best priced for the UCL on spread for the rest of the year and offer very competitive odds - compared to the whole industry - for the EPL. You can see the promotion details here and the latest UCL odds for this week are here. We are running the same best odds promotion for all Thursday Night NFL games during the regular season. See the latest odds here. Look out for amazing value odds when the NBA begins. If there is anything else you would like to see let me know.
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