Celebrate the birthday of Bitcoin Cash with free credit at Cloudbet!

On August 1st 2018 bitcoin cash will be one year old, and Cloudbet are marking this historic event with another promotion to reward fans of the fork!

Last year Cloudbet made history by becoming the first online sportsbook and casino to honour the Bitcoin Fork, crediting players who had deposited bitcoin before the 1st August with free BCH to match their current BTC balance, and cementing our position as the true home of player-focused crypto betting.

Over the past year we have continued to support bitcoin cash, accepting the fledgling cryptocurrency for all bets across our sportsbook and casino services, and adding BCH to all of our existing welcome bonuses and promotional schemes.

With the global crypto community growing in leaps and bounds over the past year we wanted to do something a bit special to celebrate this year’s anniversary, so we are giving our bitcoin cash customers another boost:

On August 1st 2018, for 24 hours only, we’ll exclusively match any deposit of bitcoin cash, directly into your Cloudbet account!

Getting involved is easy - simply visit your Cloudbet account dashboard and click to opt in to the bonus!

You’ll be able to use the bonus bitcoin cash just as you would with any other deposit - roll the dice in our online casino, or bet big on your favourite sporting events live in-play at our extensive crypto sportsbook. Not yet signed up to Cloudbet? It takes less than 2 minutes to create an account and you’ll still receive your original deposit bonus!

Full terms and Conditions can be found here

Have a great week!

Ronnie @ Cloudbet

Sorry for the lack of posts over the last couple of days, I was off work on Tuesday and working on a few campaign plans yesterday. I'll try to wrap up all the responses below.


@Patatas Any data we receive from KYC requests is stored securely and is only used by Cloudbet, never shared with any third parties. We respect our player's need for privacy and only take these steps when there are serious concerns raised about the security of a member's account. We also comply with all requests for data removal.


@SportsClapper Sorry to hear you have had a bad experience recently, last month we made some changes to our sportsbook which added a lot of new features but also brought up a few issues in regards to grading on specific events. We made an announcement at the time and have been manually checking and regrading any reported issues while our teams work on a longterm fix. If you experience any issues with this please contact support or drop me a line here or @Cloudbet on Twitter and we'll get it resolved for you asap.


@defran Unfortunately I don't have access to player accounts so cannot see the results of the investigation directly (for player privacy), our support teams should have contacted you directly via email regarding this. Please let me know if this is not the case and I'll follow up for you.


@game-protect The few people who have experienced delays who post on the forum are an unfortunate exception, and part of the reason I am active on here is to catch anything that falls between the cracks. We process a huge amount of withdrawals every day and 80-90% are processed instantly via our automatic system.



I can understand that you need to spam the forums to try and generate business and push your affiliate links, but resorting to personal attacks against staff comes across a little petty.


@hlyzy89 I'm really sorry to hear you are still waiting on a response from support, I'll pass on your details and request that your payment is made immediately as a priority.


Thanks very much,

Ronnie @ Cloudbet

@defran I'm really sorry for the delay with your withdrawal while checks were carried out, and i'm really glad it's now been processed. The documents that were requested as proof of identity are fairly common across the industry for KYC requests, we do this to ensure that our players funds are secure when certain red flags are raised.

@N1CKH0LAS Thanks very much for the kind words and feedback! We are working to improve our live betting options with a few big updates planned over the next few months, i'll post in here when i'm allowed to give share details  

Have a great day!

Ronnie @ Cloudbet

This sounds like a great topic for a new blog, I'll send it over to our writers now!

In terms of betting strategy we have a number of existing articles that discuss various betting systems and methods:


- Betting odds explained

- What Are Progressive Systems For Betting?

- What is the Kelly Criterion?

- We also have an article on the Fibonacci betting system which should go live later today.


Depending on whether you are planning to bet on sportsbook or casino we also have a few specific guides for maximising your returns on different sports lines and casino games, which you can find on the Cloudbet blog homepage under 'Betting Strategy' or 'Bitcoin Gambling'.

Ronnie @ Cloudbet

Good morning all!

Although I love a good 'discussion' as much as the next guy, i'd like to segway the conversation back to sportsbook and casino action if you don't mind!  

Today's main event is The Open Golf tournament at Carnoustie!


The big head-to-head matchups:

Rory McIlroy (1.61) vs Marc Leishman (2.37)

Dustin Johnson (1.64) vs Alex Noren (2.30)

Tiger Woods (1.80) vs Hideki Matsuyama (2.05)


Full list of lines available here: here


If you are looking for something a little more in-depth, our writers have taken a deep dive into the stats at the Cloudbet blog, to see if drive distance should play a role in deciding where to lay your bets on this year's tournament: Will Drive Distance Decide The Open?

Enjoy the action!

Ronnie @ Cloudbet

@Mozefog I've just checked with our support teams and your account is still under investigation, but the process is underway and should be concluded soon. I'm sorry I can't offer any further details publicly at this time, but if you contact our support teams directly they may be able to share more information with you privately.

@SyGambler Careful, soon he'll be accusing you of 'brain wash tactics' or 'living beyond the moon' 

Thanks very much,

Ronnie @ Cloudbet

Well obviously, you'd need customers first 

@Ivotrumpet88 I've received a message from our support teams that they have sent a couple of emails that have gone unanswered, could you please check your spam/junk folders to see if anything has been missed?

@Defran I believe that your account is now ready to go with all withdrawals processed, please let me know if not and i'll continue to chase for you.

Thanks very much,

Ronnie @ Cloudbet

Thanks for featuring us on your new site, it looks like a nice easy place for players to pick a sportsbook/casino to suit their needs! 

Do you plan to add a rating system or key features or are you keeping it clean for now?

Ronnie @ Cloudbet

@Gameprotect Looks like you've had a busy morning! If you are bored and looking for something to do there are plenty of unanswered questions in your thread that need a response


I'm part of the community team, so I respond to players that approach us via forums or social media. Our support teams respond to huge amounts of queries a day via live chat and emails, but you obviously won't see them discussed on here as it's all done privately through direct messaging.



In most cases they can. The issues we dealt with recently on this thread were quite unusual, and in each case I have worked with support to resolve the problem and find a cause for the delays and offered an explanation to the players involved. This is something I will continue to push for as a representative of both the players and Cloudbet.


Players in need of assistance should always go directly to our support teams via our 24/7 live chat or by emailing support@cloudbet.com (both of which are clearly visible and available at Cloudbet.com). While I'm very active on Twitter and various forums during the working day we don't have round-the-clock community coverage, so we'd always recommend contacting support first.

Thanks very much,

Ronnie @ Cloudbet

@schlandoschland Apologies I sent you a PM but forgot to reply on here - everything should now be resolved, we've processed the withdrawal of both the mistakenly deposited BCT and the BCH you were granted from our bitcoin fork celebration earlier in the year. I'm really sorry your initial response from support was lacking and this is being investigated as a separate issue to ensure that our players all receive the care and attention that they deserve.

@Jgod With a 2 hour wait it's completely understandable to try again, it's our fault the problem arose and our dev teams are making changes to ensure that the situation won't be repeated.

@Defran and @Ivotrumpet88 I'm really sorry for the delay, I was told that your payments would be processed already so I'm also not happy that you have been kept waiting. I'll message our head of support now and ask for an explanation and a timeframe for your withdrawals, I'll respond to you directly asap with an update.

Thanks very much,

Ronnie @ Cloudbet

Entries are starting to roll in on Twitter, but there's still time to get your guess in before the deadline tomorrow! 

Ronnie @ Cloudbet

@schlandoschland Thanks for sending your details over, I've responded to your PM and will work with our payment team now to resolve this issue as soon as possible.

@jdemaeyer I'll send our support teams a message and ask that the information you provided be processed as a priority. The manual checks can take a little while depending on the current queue, but I'm hoping we can get this issue sorted very soon.

@Jgod I've got a response regarding the reason for the withdrawal delay - apparently when you attempted to withdraw the same amount multiple times (which is understandable given that your first one was slow) you were kicked out of the auto queue and marked for manual checks before withdrawal. This is on us, and obviously something we are going to fix right away to ensure that other players aren't left in the same position.

Thanks very much,

Ronnie @ Cloudbet

@Jgod I've been informed that your payment has been processed, but I want you to know i'm still pushing for a reason that the withdrawal was delayed for that long. I'm here to represent the community as much as Cloudbet and I want to ensure this we avoid these problems in the future.

Thanks,

Ronnie @ Cloudbet

@Jgod I've been in contact with you via Twitter and can completely understand the frustration with the delay, as you know i've been pushing for a resolution from support and will continue to chase the issue for you until it is resolved.

@schlandoschland This is the first I'm hearing about the situation and I'm really sorry to hear about the trouble you have gone through. If you could please PM me your Cloudbet nickname I'll investigate this matter personally and make sure the situation is resolved to your satisfaction as soon as possible.

We are a legitimate sportsbook and casino, and in a niche industry like bitcoin gambling reputation and word-of-mouth is key. It would make no sense at all to deny legitimate players their funds and risk a backlash from the community. We've been here on BCT for years and have always responded to players with issues or concerns about our service.

I'd also be very careful of any advice given by Game Protect who has been accused of attempting to extort coins from vulnerable forum users in the past. 

Thanks very much,

Ronnie @ Cloudbet

Not many entries so far, so there's a good chance to win if you get your guesses in before Saturday! 

Ronnie @ Cloudbet

@xandry Yep, the T&Cs state one tweet per currency so you can guess both with two individual tweets. I was trying to come up with a way to word that a bit better in the rules but failed pretty horribly  

@Ivotrumpet88 Really sorry for the delays, I'm still waiting for a response from support regarding your withdrawal. I believe they are currently performing some manual checks on your account and I'm pushing for updates to pass on to you.

@jdemaeyer I'll highlight this to our teams as a priority right away. If there is some undetected problem causing these login issues it needs to be fixed asap, and i'll make sure the teams are aware. I'll get back to your with a response asap.

Thanks very much,

Ronnie @ Cloudbet

 

@veleten Sorry you arrived late to the party! I'm still amazed that we had that many people with the right predictions, despite all the upsets I really didn't see Brazil going out!

300% on World Cup betting is damn impressive, do you usually bet on outright markets or dive into the specials?

We do have a World Cup competition this week to predict the price of BTC or BCH at kick off time of the final game, which I guess is a bit less sporty and a bit more crypto-y!

Details here

Have a great day!

Ronnie @ Cloudbet

Predict the future price of bitcoin or bitcoin cash at kick off time of the World Cup Final to win big with Cloudbet on Twitter this World Cup!





This has been an incredible World Cup so far, with upsets, high scoring games, and Neymar Jr pushing for a nomination to next year’s Oscar shortlist. It’s also the first year that everyone’s favourite cryptocurrencies reached the mainstream of sportsbook betting, and we want to celebrate with an exclusive competition for all our Twitter followers!

Simply guess what the price of Bitcoin or Bitcoin Cash will be in fiat currency when the World Cup final kicks off for a chance to win!

To enter:

- Follow us at @Cloudbet on Twitter

- Tweet @Cloudbet and guess the price of Bitcoin (BTC) or Bitcoin Cash (BCH) at Kickoff of the World Cup final

- All entries must include the #CloudbetWorldCup hashtag for competition tracking

- We’ll pick the winners for each currency from the closest guesses

The winners for each currency will get their hands on a stylish Ledger Nano S, perfect for keeping your crypto funds safe and handy at home or on the move.

Entries will be accepted between now and 15:00 UTC on the 14th July (24 hours before kick off of the World Cup Finals!) and are limited to Cloudbet users who follow us @Cloudbet on Twitter. Only entries including the #CloudbetWorldCup hashtag will be considered, and don’t forget to include the currency you are guessing price with!

Good luck everyone, and enjoy the World Cup action!

Ronnie @ Cloudbet

Predict the future price of bitcoin or bitcoin cash at kick off time of the World Cup Final to win big with Cloudbet on Twitter this World Cup!





This has been an incredible World Cup so far, with upsets, high scoring games, and Neymar Jr pushing for a nomination to next year’s Oscar shortlist. It’s also the first year that everyone’s favourite cryptocurrencies reached the mainstream of sportsbook betting, and we want to celebrate with an exclusive competition for all our Twitter followers!

Simply guess what the price of Bitcoin or Bitcoin Cash will be in fiat currency when the World Cup final kicks off for a chance to win!

To enter:

- Follow us at @Cloudbet on Twitter

- Tweet @Cloudbet and guess the price of Bitcoin (BTC) or Bitcoin Cash (BCH) at Kickoff of the World Cup final

- All entries must include the #CloudbetWorldCup hashtag for competition tracking

- We’ll pick the winners for each currency from the closest guesses

The winners for each currency will get their hands on a stylish Ledger Nano S, perfect for keeping your crypto funds safe and handy at home or on the move.

Entries will be accepted between now and 15:00 UTC on the 14th July (24 hours before kick off of the World Cup Finals!) and are limited to Cloudbet users who follow us @Cloudbet on Twitter. Only entries including the #CloudbetWorldCup hashtag will be considered, and don’t forget to include the currency you are guessing price with!

Good luck everyone, and enjoy the World Cup action!

Ronnie @ Cloudbet

Pretty sound advice there from @buwaytress, in our latest World Cup blog our writers tipped goals over 2.25 (1.89) for France v Belgium.

Even though I'm an England fan I can definitely see tonight's game being the more exciting of the semis, one team loves to dominate the ball with width while the other likes to counter centrally so it should be an interesting matchup, especially with pace and power on both sides. I can see England and Croatia playing much more conservatively (in the first half at least).

Ronnie @ Cloudbet