Well, according to their timeline, their refund window was closed a week ago. They don't seem to bother to remind anyone that the deadline is approaching, or to officially close the withdrawal submission. I don't think anyone got their fund, no?

I believe this is the thread you're refering to? This below is what's literally shown when you access any of his topic, I think it's quite explaining enough, given the reference link is for a similar situation.

That does not happen from this marketplace? The transaction happened in other forum? And both the scammer and the victim doesn't have an account here?

I'll try sending PM to Razer, see if he can expedite your case and get it cleared faster. Please wait a little bit, it might took him a while to notice my PM.

Reuploading your image for visibility:

Aside from the fact that you can always prove that provably fair [hence, the name] through their platform or from third party [mahdirakib provided a nice one], you do aware that their algorithm are checked and validated by a verifier that also evaluate many other casino, right? I am somewhat sure them cheating your bets are on the lower end of the odds.

I checked their sign up page earlier today, it's fixed, they're now have a link to their ToS on the "I agree [...]" checkbox... or maybe they had it before, it's just a glitch that the link are somehow removed while you tried to access them? I moved the original image above to below, side-by-side with the latest page for comparison, you can see that the grammar on the earlier screenshot

I'll try to notify their support about this and get them to take a look into it from their side, it's probably their automated system locking you out again instead of them intentionally doing so. Am I correct that currently there is no fund left on that account?

edit: reuploading your image because the original are somewhat unable to be shown

Username: holydarkness
Segwit Bitcoin address: bc1qcmwf7ckusenz7vjsvp8pwhjqn9gyulrtejeq74
BC.Game User ID: 27310928

From what I inferred of what Tokash said, the solution offered by FJ is by having Orbital to add verifiers for those provably fair games on their platform in a short time, as opposed to removing the games.

The question being raised here is not only about how the hacker get into the account, it's also [and more emphasized on] how they bypass the 2FA verification to withdraw OP's fund. OP knows the safety and efficacy of 2FA, which with Stake's security that's claimed to be impenetrable, shouldn't put OP here on the first place. What OP asked from you is an further explanation on your statement, to mitigate future situation, about how do these "different level" of hacking works on 2FA.

Can you provide screenshot to back up this claim? And I understand you didn't use the account at all, you left it untouched and few days ago, you checked it out of curiosity and found it to be locked?

I hope you can stick around until this situation got cleared. Regarding the screenshots on Mookis123's thread on CG, those explanation above about different people aside [and I am not sure I understand the relation between both and why is it worth mentioning], do you mind to tell us why do the "staff", tacyarg, requested an account to be locked from withdrawal and asked to be investigated out of nowhere? And it isn't clear whose account is it, mookis123? demoanique7? Someone else's?

I also noticed you didn't answer mahdirakib's question about your license.

I don't think they care much about the exposure from online complaint and articles. Both the complaint on CG and the article made on btcgosu is already concerning enough, and they didn't seem to bother stepping in and explain themselves.

Should have asked about this sooner... OP, to be sure we cover all the bases [well, at least several of it] with the proper format for scam accusation, can you complete this thread with the supporting evidence? Screenshot of the said withdrawal from your stake account, the IP from stake's log [please cover your own IP], and conversation with their support and your host discussing as what you describe on the opening post will be much appreciated.

Maybe they're trying to get to the bottom of this situation before reaching out to you with a concrete answer. I'd suggest we wait a little while.


I am not sure about fixedfloat, but binance allows account freezing if you can give them an official investigation letter from your local police and you can connect the dots [they provide a table for this] that prove the address used by the scammer is one of theirs. Maybe he's referring to this authority, your local police.

Not only the mod deleted the thread, the account also got banned, nice work.



Strangely, seclog did not shows any change in password and/or email, so I don't think it's a hacked account, but their past post history shows some interest in the topic, I can't fathom why they change course and decided to try their luck in scamming people.

Oh? The instruction was visible on the original screenshot of their internal chat where he asked for an account to be locked out of withdrawal and intiate a review,



Though it is not clear whether he's talking about demoanique7 or mookis, and can be argued that it's demonanique's that's being instructed to be locked, mookis faced the same situation, for the reason that's later became obvious as their representative explained to CG [available on the screenshot above this post].

One might argue that the representative probably just wanted to create a bad image for chips.gg, but it'll only be logical if they deliberately made it public instead of asking it to be private. And one might further argue that it's probably a reverse psychology, that the representative deliberately ask for it to be private so we think he's not with ill-intention, that he's a whistleblower. Yet, ultimately, Mookis's situation points to a conclusion that everything the representative said is valid. She got her withdrawal locked for no reason other than she win big on CT.

Further, chips.gg can always give their rebuttal by going back online to the forum with their account, as we can be quite sure they're aware of the situation here [and if the representative was indeed fired, it's an even greater sure thing that they know the existence of this situation] from the time the situation raised, yet they're still being absent from giving their side.

Hi, can you please add supporting evidence for this case? The screenshot of that result will be nice, and screenshots of email with their support won't hurt [please cover all sensitive information]. N.exchange's account was online roughly one and a half month ago, though I don't think they'll address this issue.

Where is this information available? I can't find any part mentioning this unfortunate situation to the staff on CG. Also, have you hear back from the guy with 147k on their platform?

Stunna hasn't been online for a while, more than five months, I don't think sending them a PM will be beneficial and solve this case, given a very high probability the PM will not even be noticed.