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241  Economy / Scam Accusations / Re: FREEWallet.org SCAM ( Don't use any of their iOS or Android APP) on: October 03, 2018, 12:02:18 PM
Freewallet is a total scam. Period. They are screwing with me and locking me out of my account, right now. I wish I had come here and read up on them before getting in bed with them.
RIP
Live and learn I guess.

JAFO17, sorry to hear that you are being locked out of the wallet.
You can always check your balance via our web wallet: http://bit.ly/webwllt

As for your issue, would you submit a support request (https://bit.ly/2rgGdRw) to us? (Feel free to PM me). We'll check this with our technical team and offer you a solution. Thanks!
242  Economy / Scam Accusations / Re: FREEWallet.org SCAM ( Don't use any of their iOS or Android APP) on: October 03, 2018, 11:40:59 AM
ZEC sending has been down for almost a week due to "maintenance". No one can convert or send.  When is this going to be back online? (Your response will be "We are working very hard to get this back as soon as possible.") You can't lock out access to funds due to "maintenance" for this amount of time and expect people to use your service with confidence.

Hello ViperGuy,

All ZEC operations have resumed a while ago.
243  Alternate cryptocurrencies / Announcements (Altcoins) / Re: [XMR] Monero - A secure, private, untraceable cryptocurrency on: October 03, 2018, 11:39:32 AM
For some reason, I started to find much value and potential for XMR! Until then I did not have the slightest interest in this coin, but after a few weeks, everything changed suddenly! I'll be around in this thread as soon as possible to find discussions and discussions, and so on. What is the best wallet to keep XMR?
Linux CLI is best.
For android, I use monerujo (it's in the Google Play Store).
There's a shady android wallet called freewallet, or something like that.  Stay away from it.

If you have an issue with Freewallet, share more details, please, and we'll be glad to assist you in the resolution.
244  Economy / Scam Accusations / Re: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !![Solved] on: October 01, 2018, 08:29:09 AM
Hello r34tr783tr78,


Thank you for changing the feedback.
245  Economy / Scam Accusations / Re: Freewallet.org 100% Scammer , send out coin immediately ! [10 days not solved!] on: September 24, 2018, 10:59:02 AM
Hello John,

You are duplicating a thread.

We are already in touch with you in the previous one: https://bitcointalk.org/index.php?topic=4980334.new#new.

Just to reaffirm, your issue is being investigated.

UPD:

The issue of fx911 was resolved on Sep 22: his account has resumed all operations in full.
246  Economy / Scam Accusations / Re: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !![Solved] on: September 24, 2018, 10:56:58 AM
Hello r34tr783tr78,

We highly appreciate your selection: we could not do better.

Going through these claims, we've found that EACH PARTICULAR reported issue has been resolved!

https://bitcointalk.org/index.php?topic=2322342.0
Unsupported tokens were sent by the customer. However, in November 2017 we added these tokens and they were successfully withdrawn by a client
https://etherscan.io/tx/0x3104a01214f96ec1419c4a2fc51e7893f653127daf0a457997abd91acfd3724f

https://bitcointalk.org/index.php?topic=1964190.0 speculations around the event when customers checked their wallet balances on the blockchain explorer and found out the funds aren't there. In fact, funds were moved to the "cold storage" and no actual loss occurred.

https://bitcointalk.org/index.php?topic=3061350.0 - the refund was made
https://www.reddit.com/r/Bitcoin/comments/6guas9/is_freewalletorg_legit_how_can_the_owners_be/ - the topic starter's brother has received his funds back. Unfortunately, the thread is archived.

https://www.reddit.com/r/CryptoCurrency/comments/6gtrmd/freewalletorg_scam_millions_stolen/ - see the above comment about a misunderstanding with our cold storage address.

https://www.reddit.com/r/Bitcoin/comments/7m01j0/freewallet_just_stole_all_of_my_money_and_access/ - see the resolution comment:

As of now, /u/tannerswims, was able to successfully access and move his funds. 
https://www.reddit.com/r/litecoin/comments/7zt2ew/freewalletorg_stolen_my_ltc_biggest_scammers_rip/ - case solved (it is the same case that was mentioned above: https://bitcointalk.org/index.php?topic=3061350.0)

https://www.reddit.com/r/Bitcoin/comments/7gbdbo/bitcoin_wallet_on_google_play_store_is_a_scam/ - case resolved, see the edit

https://www.reddit.com/r/Monero/comments/7dqjex/never_use_any_freewallet_product/ (it is the same case that was mentioned above: https://bitcointalk.org/index.php?topic=2322342.0) Unsupported tokens were sent by the customer. However, in November 2017 we added these tokens and they were successfully withdrawn by a client
https://etherscan.io/tx/0x3104a01214f96ec1419c4a2fc51e7893f653127daf0a457997abd91acfd3724f
https://www.dash.org/forum/threads/freewallet-org-terrible-experience.17427/ - the complaint about our fees - see our answers
https://www.reddit.com/r/Bitcoin/comments/6gv59o/freewalletorg_scam_they_stolen_millions_of_users/ - the topic starter has apologized for his misinterpretation ; his funds are safe.

As an active service on the volatile market, we receive a great number of complaints. That's natural: people are worried when it comes to money that is not physically available.

BTW, the issue of fx911 was resolved on Sep 22: his account has resumed all operations in full.

247  Economy / Scam Accusations / Re: Freewallet.org : Smart Scammers , Dont Trust them on: September 24, 2018, 10:34:48 AM
Yes !! them big scammer company !!
them steal my bitcoin and blocked my account !!!
this is my encounter !!! https://bitcointalk.org/index.php?topic=4980334.40
Please mark them is big scammer !!!

Hello

Your account has resumed its full action as of Sep 22.
248  Economy / Scam Accusations / Re: FREEWallet.org SCAM ( Don't use any of their iOS or Android APP) on: September 24, 2018, 09:39:33 AM
Them is big scammer !!!
them will steal your all coin ,and blocked your account !!
and forcing your provide your private information to them !!
DO NOT USE THIS WALLET !!
i already lost my bitcoin , warning other people don't use it !


Hello,

Your Bitcoins are not lost.

We are authorized to request our users to provide their personal information in full compliance with our privacy policy: https://freewallet.org/privacy
Once you complete the user verification procedure, all operations on your account will be resumed.
Thanks.

A wallet that allows registration without verification that blocks accounts without reasons once the customer deposits money and blackmails them to give their documents is a very suspicious one. Keep doing this and you will be ruined.

Hello r34tr783tr78

Reasons and explanations are always provided (in our terms and conditions, too).

249  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: [Unsolved after 70 days] Freewallet.org is a SCAM, do NOT use. on: September 24, 2018, 09:35:08 AM

Again, are you confused or are you trying to confuse others?
The transaction is confirmed by the Ethereum blockchain, it can NOT be reversed.

Enough facts were given here to make it clear that you are a SCAM. The ETH are sent to the deposit address, it doesn't matter where it came from, you just need to credit it. And you didn't, so you are a scam.
_
btw, could you unscam fx911, and give him his money back.

Hello

The discussion of your case seems to start repeating itself again.
We've never denied that your payment was confirmed by the Ethereum blockchain.

The fact that a transaction sent by customers to their own address falls to the cold storage shall never mean the company is a scam.

We deem this discussion exhausted.
250  Economy / Scam Accusations / Re: Scam on: September 21, 2018, 08:04:13 AM
Do not give to withdraw coins for 24 hours ...

Hello Tashka2421,

Please share your user ID and we'll verify the status of your transaction. Thanks!
251  Economy / Scam Accusations / Re: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !! on: September 21, 2018, 08:02:41 AM
Hello John,

Sorry to see you are suffering from this time gap.

Let us remind that we've requested the mentioned documents more than a week ago and no progress has been made since then.



your are company ask me taken with the "attention" images , that's unreasonable !!!
if your company do any criminal behavior , your can say that's users behavior , not your !!
that's 100% scammer ! what's your purpose ?? forcing users provide this images ??
I thought only needed provide your company bill information images ! your forcing users do dangerous behavior !!
 

Hello John,


We've requested you to provide us with the documents to prove your identity. Upon your failure to send us some of these documents, we've offered you an alternative assuming that sending another type document will be easier for you.
Unfortunately, we have not found understanding from your side (the last request was made by us on Sep 11).
Please consider our request again and complete the verification procedure as per steps offered by our agents.
Thanks.
i already send my bill information to you !!
please no more excuse !!

Hello John,

You've sent the requested documents a few hours ago.

We'll need reasonable time to translate and verify the information. Thank you for your patience and understanding.
252  Economy / Scam Accusations / Re: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !! on: September 20, 2018, 08:32:08 AM
Hello John,

Sorry to see you are suffering from this time gap.

Let us remind that we've requested the mentioned documents more than a week ago and no progress has been made since then.



your are company ask me taken with the "attention" images , that's unreasonable !!!
if your company do any criminal behavior , your can say that's users behavior , not your !!
that's 100% scammer ! what's your purpose ?? forcing users provide this images ??
I thought only needed provide your company bill information images ! your forcing users do dangerous behavior !!
 

Hello John,


We've requested you to provide us with the documents to prove your identity. Upon your failure to send us some of these documents, we've offered you an alternative assuming that sending another type document will be easier for you.
Unfortunately, we have not found understanding from your side (the last request was made by us on Sep 11).
Please consider our request again and complete the verification procedure as per steps offered by our agents.
Thanks.
253  Economy / Scam Accusations / Re: FREEWallet.org SCAM ( Don't use any of their iOS or Android APP) on: September 20, 2018, 08:31:05 AM
Them is big scammer !!!
them will steal your all coin ,and blocked your account !!
and forcing your provide your private information to them !!
DO NOT USE THIS WALLET !!
i already lost my bitcoin , warning other people don't use it !


Hello,

Your Bitcoins are not lost.

We are authorized to request our users to provide their personal information in full compliance with our privacy policy: https://freewallet.org/privacy
Once you complete the user verification procedure, all operations on your account will be resumed.
Thanks.
254  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: [Unsolved after 70 days] Freewallet.org is a SCAM, do NOT use. on: September 20, 2018, 08:29:11 AM
Them big scammer ! steal users money ! blocked users account !
and forcing your provide private information !!
i have same encounter ,  Embarrassed DO NOT USE THIS WALLET !

Hello,

We are authorized to request our users to provide their personal information in full compliance with our privacy policy: https://freewallet.org/privacy
Once you complete the user verification procedure, all operations on your account will be resumed.
Thanks.
255  Economy / Scam Accusations / Re: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !! on: September 19, 2018, 07:57:06 AM
Hello John,

Sorry to see you are suffering from this time gap.

Let us remind that we've requested the mentioned documents more than a week ago and no progress has been made since then.

256  Economy / Scam Accusations / Re: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !! on: September 18, 2018, 08:50:23 AM

r34tr783tr78, we are working on John's case; however, so far, he has never provided us with the documents requested in the second row.
 
257  Economy / Scam Accusations / Re: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !! on: September 17, 2018, 08:05:12 AM
Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!


Really? I can't login in app. Why?

Your "great security team" say that i will have access to minereum token on app last year, just to wait 30 days, and after i ask again "team" say again to wait. Already passed more than a year and i can't even login.

Why you not offer users possibility, in case that have there tokens or coins that can not be sent with your app (even if
MNE minereum is on supported list) , to export private keys?

If you have a low balance they probably will help you, but if you have high balance, you are in deep trouble. Freewallet is a damn scammer.
Yes, it is !  them steal my 1 BTC and not get back ! , still ask utility bill information , i ask them explain it , and 2 days not reply anything !
if you don't trust them , please mark them is scammer , link is :https://bitcointalk.org/index.php?action=trust;u=1177176
please help me ! thank you !

Dear John, please check your email for an update from our support team.
258  Economy / Scam Accusations / Re: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !! on: September 17, 2018, 08:03:28 AM

Quote

If you have a low balance they probably will help you, but if you have high balance, you are in deep trouble. Freewallet is a damn scammer.

These assumptions are very far from the truth.
We've facilitated a great number of big withdrawals submitted by customers who claimed to have an issue.
259  Economy / Service Discussion / Re: Shapeshift Membership on: September 14, 2018, 09:35:37 AM
Are you talking about https://www.reddit.com/r/Monero/comments/9cqmm2/do_not_use_changelly_they_steal_monero/e5danwt/?context=3

That seems like exactly the same situation ChangeNow.io is in, the only difference here is that changelly is not getting flamed for it? Why is this not a big deal?

Among others things, yes. In other posts I seem to remember them saying they have awarded themselves the right to keep whatever money fails to 'pass' their KYC checks.

There are quite a few theories swirling around about Changelly being linked to Bytecoin, Freewallet and a few other places.

None of it inspires me to ever give it a try. At the very least they smell of selective scamming to me.

Our conscience is clean. Whoever reaches out to our support, gets a response. In addition, we were able to stop hacking and money laundering activities, whenever it was within our power.
Nonetheless, we believe that any crypto investor is free to choose any preferred wallet service.
260  Economy / Scam Accusations / Re: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !! on: September 14, 2018, 09:25:53 AM
Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!


Really? I can't login in app. Why?

Your "great security team" say that i will have access to minereum token on app last year, just to wait 30 days, and after i ask again "team" say again to wait. Already passed more than a year and i can't even login.

Why you not offer users possibility, in case that have there tokens or coins that can not be sent with your app (even if
MNE minereum is on supported list) , to export private keys?

Hello Adriano, I am not familiar with your case, yet. Can you share your User ID or ticket number, please?
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