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141  Alternate cryptocurrencies / Altcoin Discussion / Re: How to get EOS Wallet for Free? on: June 14, 2019, 03:09:19 PM


Freewallet, I don't want to click your link. Please tell us, what benefits can you get by taking on the expenses of creating a new EOS account?

Sure.

No need to click the link.
(Just in case anyone is interested, feel free to check our Crypto wallet app for Android/iOS users or EOS app in the Google Play.)

The main thing is that a user is not charged for signup and use of the app. EOS-chain transactions are free as well, of course.

Our benefit is a happy Freewallet user:) Thank you.
142  Alternate cryptocurrencies / Altcoin Discussion / Re: How to get EOS Wallet for Free? on: June 14, 2019, 12:28:42 PM
With Freewallet, EOS service is free because we took all the expenses on ourselves.

(please check: https://freewallet.org/blog/eos-free)

We'll be glad to answer your questions!
143  Economy / Scam Accusations / Re: 10,000 $ Scam, please advise. on: June 04, 2019, 02:33:28 PM
@Freewallet.

Thank you for the response.
is there is a way to find out the address belong to which wallet or exchange base upon the format? That would be great,
And the destination tag he asked to mention was 3442106114, can we find which exchange does that tag number belong to?

Thanks

Our engineers sent all the information they could find by email, please check your inbox and let us know if there is anything else you need.
144  Economy / Scam Accusations / Re: 10,000 $ Scam, please advise. on: June 04, 2019, 08:55:42 AM
@Freewallet.

Here is the complete information of the scam i got into, I mentioned everything in below link how it happened, and i am working with bitcoin community for help.

Please ask me for any details, I am happy to give.


https://bitcointalk.org/index.php?topic=5149020.0

Hi again!

We checked from our side and found out that the funds never came to us. We believe that whoever got access to the XRP, wrote down Freewallet in the explorer to throw you off the path.

We are so sorry about this whole trouble, please stay safe!
145  Economy / Scam Accusations / Re: 10,000 $ Scam, please advise. on: June 03, 2019, 08:00:12 AM
I have been scammed recently and i am trying to investigate to track the scammer.

In one of his scams for ripple, he asked people to send the coins to the address in the link below with DESTINATION TAG- 3442106114


https://bithomp.com/explorer/rf4nfAvyX31VbHG73k2PTm5L4vwTNFfSro

is there a way to find the exchange associated with the above TAG number, if i know the exchange i can contact exchange and try to trace him.

Any help would be really appreciated.

Hi! Thanks for reaching out to us. We will investigate this and get back to you by email.
146  Economy / Web Wallets / Re: Worst Online Crypto Wallet Ever! [Poll] on: May 20, 2019, 10:25:05 AM
I voted Freewallet.org.
When I was a newbie here I didn't know which better wallet to store my ERC20 token from bounty reward, upon searching I found out this wallet and I downloaded their apps into my phone and looking an ETH address I don't know if they are supporting ERC20 token.
To cut a long story short, when I was planning to withdraw my token I didn't find the name of token there but in etherscan.io I saw my token was there. The thing that makes me more disappointed they don't have a support team to assist costumer troubles and maybe until now. I saw there is one of their representative here and they have scammed accusation.

It can found it here, FREEWallet.org SCAM ( Don't use any of their iOS or Android APP)

They can't blame me in that case if I am one of their users that unsatisfied to their service.

Hi sheenshane, our support is available 24/7 via App Settings and live chat on our website. Checking your older posts, we still didn't receive more info on the tokens you mentioned. If you would like to get assistance, let me know at lauren@freewallet.org.
147  Alternate cryptocurrencies / Altcoin Discussion / Re: Erc 223, 721 support in Ethereum Wallets on: May 09, 2019, 08:08:28 AM
Does anyone know if;

1. WallETH

and

2. Ethereum Wallet by freewallet

Supports :

A) Erc 223

B) Erc 721

or both? I can't find relevant information and I am not sure if Marcus (Waleth dev) has an account on this forum.


This is actually my first time hearing a walleth wallet so u don't really know if they support erc 223 and 771 tokens in their wallet, though I know free wallet and I have used them for a while, but I am still yet to know if they support erc 223 and 771 token in their wallet, but one way to know wallets that supports it is to check at Google to see the list of wallets that said they support this tokens in them.

Hi!

We confirm that we support only ERC20 tokens that are mentioned in our solutions page here: https://support.freewallet.org/support/solutions/articles/9000134815-supported-erc20-tokens
If you have any doubts whether we support an ETH token, please reach out to our support team via App Settings or live chat on the website.

Cheers!
148  Economy / Scam Accusations / Re: Freewallet delaying refunding me for a failed exchange on: April 26, 2019, 04:23:54 PM
I've tried to be patient, but it's been over a week and they refuse to give me a timetable for any return of funds and they have ignored my latest email. I tried to exchange 1.89 btc for BAT tokens. The transaction hung for hours and I guessed they probably didn't have any access to the tokens so I emailed them that they could just refund my BTC, figuring the exchange could easily be cancelled and my BTC returned.

They emailed me that it had to be done manually and this could take days. Well, it's been days and no action that I see has been taken. I told them in subsequent emails I would be happy either with return of BTC or the BAT tokens I ordered.

Edit: They are currently working on return of coins which apparently were sent to a different eth wallet. While I wish they had been more proactive without constant pushing, the worst I can say at this point is service can be slow when a mistake is made, but this might be industry standard. I will update with how long the entire process takes.

Hello, we are happy to inform you that your case has been successfully resolved. Thank you for your patience and have a great weekend!
149  Economy / Scam Accusations / Re: Freewallet delaying refunding me for a failed exchange on: April 23, 2019, 03:40:09 PM
Yes, the freewallet member on here got the ball rolling and I hope to have this situation resolved in the near future. Thank you again.

Hello! We'd like to once again emphasize that as we are talking about the transaction sent to a wrong address, this case may require some time to be resolved. We are doing our best to solve it for you as soon as possible. Thank you.
150  Economy / Scam Accusations / Re: Freewallet delaying refunding me for a failed exchange on: April 23, 2019, 03:32:39 PM
This is such a shame though I haven't heard of freewallet yet. why you choose to use them when there is some reputable DEX. I would recommend using Airswap where you own your own money. It's kinda sketchy why they would ask for screenshot as they can already see in their system. They could ask for sign message but yet they choose to ask screenshot where any can fake a screenshot. 1.89BTC is over $10000 USD I would always do proper research before I use a site with that much money. I feel sorry for you & I hope you get your money back.  

I tried to search on google and I came up with this thread. Freewallet is Scam - https://bitcointalk.org/index.php?topic=3047087.0

Hi and thanks for your feedback. We'd like to admit that the screenshots requested are only required for the purpose of solving the exact user's case due to its peculiarities. As for the thread you are referring to, if you read those threads till the very end, you would see that all those cases have been followed up on/resolved and scam accusations are common for any crypto service. What makes us different is that we make the most effort in providing a friendly and secure service.
151  Economy / Scam Accusations / Re: Freewallet delaying refunding me for a failed exchange on: April 22, 2019, 01:41:46 PM
Just to update- I did receive a response to my last email that they are "already working on it" and they want a screenshot of the transaction. Unfortunately the hash has now expired, so I will continue to update on this thread the entire process of refunding in case others either have already used the wallet or wish to use the exchange function. If you do use the wallet, I would currently recommend only exchanging to the main tokens they list, even though other eth tokens will pop up.

Dear David,

Your case is being worked on and is our high priority. We will be updating you via email as soon as we have more info. Thank you for understanding!
152  Economy / Scam Accusations / Re: FREEWallet.org is a SCAM on: April 15, 2019, 02:28:53 PM
Even if they return the money their abusive practices keep chattering their reputation. Asking for a notarized translation of the ID? Dont they know google translation? And forcing a video call after asking for a hand-held ID card photo? And as always without disclosing what facts determined their block of the account. 

The verification procedure is a serious matter that requires full attention from our security department.
Reasons behind security procedures cannot be disclosed due to their nature. We protect our algorithms and strive to enhance the security of Freewallet to protect our users' funds. The case with OP has been resolved successfully with the collaboration from both sides. Smiley
153  Economy / Scam Accusations / Re: FREEWallet.org is a SCAM on: April 13, 2019, 10:19:20 AM
The basic security tips would suggest no particular stages of the verification process could be ever rendered on the public source.
That's right I'm not asking you to conduct the verification process in public but at least let us know why his account was blocked and why suddenly you blocked his account when the withdrawal was requested?  I wonder why all the security procedures come into picture when a debit is requested?

We'll be glad to notify the community about the resolved status of this case; just keep up with this thread.
Cool. I'll remove my feedback after the issue is resolved.

Please note that the account isn't blocked but withdrawals are temporarily suspended for security reasons as suspicious activity in the account has been detected. At the moment we are awaiting for all the necessary data to be provided by the user.

hi

My ID card notarized translation sent you an email

Dear Wanghenlen,

We'd like to inform you that you have successfully passed the verification procedure.

Please don`t hesitate to contact us again if you have any questions.

Kind regards,
154  Economy / Scam Accusations / Re: FREEWallet.org is a SCAM on: April 10, 2019, 07:31:13 AM
Just to summarize the case and to make it more clear, in order to return the funds, the Freewallet team have requested the account owner in this case wanghenlen to provide ID, photo, some invoice and he has already done this.

Next step is to contact the user to verify the sent documents?

We are talking about a big amount here, I understand the Freewallet concerns. Nevertheless the owner should be able to withdraw his money anytime

 BTW, here my personal experience with one Scandinavian bank. I forgot my password for my bank account, and when I called the support for recovery I went through questioning like, what we're my last payments around, how much salary I got on my last paycheck, etc, questions which can reveal a fraudster.

I really hope the case to be solved and the rightful owner to receive their funds.

Hello, thank you for making your point here.
We are doing everything to enable smooth and safe withdrawal for a rightful owner.
155  Economy / Scam Accusations / Re: FREEWallet.org is a SCAM on: April 09, 2019, 10:21:50 AM

It's inconvenient. Why do you need Skype now?

We don't use skype.

How unreasonable it is. Everything you need to verify meets your needs.

I just use Freewallet for convenience.

Freewallet's step-by-step puzzlement is quite unreasonable to me.

Next step, do I need to go to your company personally?



Unfortunately, this step is a rare possibility in case there is a requirement from the security department for a final check and it is necessary to complete the verification procedure in your case to confirm the account ownership. The security procedure has been proved efficient so far in preventing illicit activities and hacking attempts in the past and we are happy to do our best to speed up the process with your collaboration.

We weren't aware that Skype is not available in China, let us know if there is an alternative app for video calls that is used in China, we will try to download it. Please let us know a convenient time by email and we will schedule the video call.

Thanks!


I can't accept your rude request once and for all.
You said hacking, where is hacking?
You are embarrassing our users, it is too disappointing.
You are stealing my USDT, please return my USDT quickly.

Dear customer,

No one (except you) can own the funds in your account and get access to your wallet. You can check that your funds are safely stored in your Freewallet account.

We would like to kindly remind you that we are still waiting for your answer on the ticket.

As you can see, we are fully committed to the quick resolution of your issue.

Thank you!
156  Economy / Scam Accusations / Re: FREEWallet.org is a SCAM on: April 08, 2019, 08:06:01 AM

It's inconvenient. Why do you need Skype now?

We don't use skype.

How unreasonable it is. Everything you need to verify meets your needs.

I just use Freewallet for convenience.

Freewallet's step-by-step puzzlement is quite unreasonable to me.

Next step, do I need to go to your company personally?



Unfortunately, this step is a rare possibility in case there is a requirement from the security department for a final check and it is necessary to complete the verification procedure in your case to confirm the account ownership. The security procedure has been proved efficient so far in preventing illicit activities and hacking attempts in the past and we are happy to do our best to speed up the process with your collaboration.

We weren't aware that Skype is not available in China, let us know if there is an alternative app for video calls that is used in China, we will try to download it. Please let us know a convenient time by email and we will schedule the video call.

Thanks!
157  Economy / Scam Accusations / Re: FREEWallet.org is a SCAM on: April 07, 2019, 09:31:31 AM
Free wallet is a scam. They did the same thing to me about two years ago. Used it when I first started eth mining. mined about 2 eth when it was transferred out of my account to a user that had 10's of thousand of deposits coming in all from freewallets address. Tried the support ticket they told me the same BS i must have gotten a virus on my computer and some one stole my account or some crap. As I told them Kinda funny how none of my other wallets are comprised, and still to this day haven't been computer is still just as clean as it was back then. They are a bunch of scammers steer clear of that wallet for sure. I am pretty sure I even posted about it. I did and here is it. https://bitcointalk.org/index.php?topic=1964190.msg30380854#msg30380854

Again steer clear of the scammers and their wallet!

Hello Gecox22, we are sorry that this situation took place, but your case is different and had nothing to do with KYC, and like you are saying in that message the amount was actually 0.1 eth. We have replied you back then that it looked like the access to your account was compromised (you received reset password message like it was mentioned in the thread).
158  Economy / Scam Accusations / Re: FREEWallet.org is a SCAM on: April 07, 2019, 06:25:50 AM
The basic security tips would suggest no particular stages of the verification process could be ever rendered on the public source.
That's right I'm not asking you to conduct the verification process in public but at least let us know why his account was blocked and why suddenly you blocked his account when the withdrawal was requested?  I wonder why all the security procedures come into picture when a debit is requested?

We'll be glad to notify the community about the resolved status of this case; just keep up with this thread.
Cool. I'll remove my feedback after the issue is resolved.

Please note that the account isn't blocked but withdrawals are temporarily suspended for security reasons as suspicious activity in the account has been detected. At the moment we are awaiting for all the necessary data to be provided by the user.

hi

My ID card notarized translation sent you an email

Hello,
Thank you very much. We'll review the documents.
159  Economy / Scam Accusations / Re: FREEWallet.org is a SCAM on: April 07, 2019, 06:25:04 AM
We appreciate your patience and understanding. Withdrawals (including USDT) will operate normally as soon as we finish the verification, so our support team looks forward to your message.

Can you tell us on what basis you conduct an account have suspicious activity? And how did you prove that they really have suspicious activity? I think this verification is working backward. Before accusing them of suspicious activity, I expect services providers to provide the necessary evidence that supports their claim publicly (or at least to the subject).

Simply saying your account is suspicious, so we need your ID is out of my mind. Would you allow us to request the ID of the site operators/team?

Hello, due to security reasons, we are not able to disclose our procedures.
Not sure which ID you are asking. Our terms and conditions include necessary clauses.
Thank you.
160  Economy / Scam Accusations / Re: FREEWallet.org is a SCAM on: April 06, 2019, 08:45:21 AM
We appreciate your patience and understanding. Withdrawals (including USDT) will operate normally as soon as we finish the verification, so our support team looks forward to your message.
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