|
1861
|
Economy / Scam Accusations / Re: ***SCAM****** Openrigs.com
|
on: April 19, 2014, 10:02:59 AM
|
Please respond on monday.
Thank you.
Support staff sent you a mail on Tue to confirm your refund details, haven't had a response to that - I've pm'd you for the details:) |
|
|
|
|
1862
|
Economy / Scam Accusations / Re: ***SCAM****** Openrigs.com
|
on: April 19, 2014, 10:01:08 AM
|
Sure - as it's 7pm on a Friday night, the fastest way for you to get support is to drop info@openrigs.com a mail and they will come back to you. Alternatively, I will dig through my messages in the morning and respond to that:) Well, let's see. I responded to your PM on March 26, 2014, 01:27:30 PM. And April 01, 2014, 01:47:16 PM. And April 09, 2014, 05:49:04 PM. So, there are a few to choose from. Since I was already corresponding directly with you (after you deleted my post in the original thread and PMed me instead), I'll wait to see what response you give me in the morning. Looks like your order was delivered at the end of March (or went out for delivery according to USPS), sent you a PM with tracking details etc.  |
|
|
|
|
1863
|
Economy / Scam Accusations / Re: ***SCAM****** Openrigs.com
|
on: April 18, 2014, 05:21:25 PM
|
Openrigs is obvious a huge company now and the owner cant be bothered by your claims, cause its friday night you know!
That's specious at best, disingenuous at worst. I'm merely not at the office where I have access to our shipping hard copies or my notes (I'm old school and use a pen and notebook). |
|
|
|
|
1864
|
Economy / Scam Accusations / Re: ***SCAM****** Openrigs.com
|
on: April 18, 2014, 05:03:21 PM
|
unfortunately I'm not a support channel and can't deal with every query directly:)
Then it's probably time to get some support channel employees on here to deal with these issues. You messaged me several weeks back that you'd get my order issue handled, then you stopped replying to everything. This is the last I had from you: If you're not seeing any current info it means it's in a warehouse waiting for a vessel to become available. If you want I can find out if the post office can pull it out and change the shipping to EMS (new waybills etc.) which will arrive in a week, or if you're cool with waiting then it'll arrive within the timeline on our delivery and returns policy page.
Multiple messages since then have gone unanswered. I would like an answer now, please. Sure - as it's 7pm on a Friday night, the fastest way for you to get support is to drop info@openrigs.com a mail and they will come back to you. Alternatively, I will dig through my messages in the morning and respond to that:) |
|
|
|
|
1865
|
Economy / Scam Accusations / Re: ***SCAM****** Openrigs.com
|
on: April 18, 2014, 03:18:48 PM
|
Order ID: 668 Let me know what is going on. Why you stopped responding in PM? Already passed it on to the support team to resolve for you, unfortunately I'm not a support channel and can't deal with every query directly:) |
|
|
|
|
1866
|
Economy / Scam Accusations / Re: OPENRIGS -- WARNING, DO NOT ORDER
|
on: April 16, 2014, 05:19:13 PM
|
I don't work for them, I run the company. I didn't stop replying - I'm simply not a support channel. The support channel is the ticketing system, and every one of your many, many tickets has been responded to. When I received your order number I passed it on to the support team to reach out to you. Subsequent to that you have opened another two tickets which are in progress. Again: I am not a support channel, but I am happy to pass details on to the support team. Looking through your ticket history I do notice that there seems to be a bit of a comprehension issue. For example, this is from one of your recent tickets:  "Actual Time Frame" in that instance is obviously "thus far", as the "Date End" is incomplete. Obviously, then, the 5.7 weeks is from the "Date Start" to "when this email was sent". This is apparent and should be quite obvious. The important thing in that line you highlighted is the bit to the right, the "Agreed Time Frame". Thus you are indeed at the 10 week mark for your shipment, and typically speaking it would have arrived already for the shipping method you selected (you opted not to go for faster shipping). As you have indicated, it has not arrived yet, so it is one of those situations where it is going to spill past the typical period and go into overtime;) Nonetheless, I did not lock the forum thread. It was archived (along with all the GPU mining threads). When you view the thread you can see on the breadcrumbs at the top that it's in the "Archival" section. Locked threads have a picture of a lock on them, which that thread clearly does not have. We will re-open the thread in a different section (altcoin mining, maybe?). |
|
|
|
|
1869
|
Local / Buyer/ Seller Reputations (India) / Re: [scam] rbitco.in
|
on: April 07, 2014, 07:43:33 AM
|
Hi, Since last 2 months I was busy and not checking rbitco.in often, so, some users have had issues with their bitcoins. Now I am completely devoted to rbitco.in and will personally see that all users of rbitco.in get their bitcoins back. You will have to wait for some time, till I check all the transactions and code validity. I have stopped the site for your benefit. I will upload all the data back with a new format and make sure, you get your bitcoins. They are safe. Assuring you once again! Nilam Doctor P.S. You can write to me to my email nilamdoc@gmail.com or Skype (NilamDoc) Per http://www.mongodb.org/about/production-deployments/ - "Real Bitcoin uses MongoDB as their primary database." Using a NoSQL database as your transaction store is a rookie mistake, I don't think anyone is surprised you had issues and quite probably had your wallets continuously drained. You should not be developing transactional websites at all ever - stick to something arbitrary where eventual consistency is Just Fine (tm). |
|
|
|
|
1870
|
Other / CPU/GPU Bitcoin mining hardware / Re: [ANN] OpenRigs.com - Aluminium Frames for Mining Rigs
|
on: April 03, 2014, 06:26:12 PM
|
Well...After all this, it appears that the Post Office is now attempting to deliver. I see that it was out for delivery on Saturday but no one showed up here at my house.
I'll keep everyone posted once it does actually arrive.
MD
It actually arrived a couple of days ago (finally). Thanks fluffy for being responsive even though this was a crazy situation. Regards, MD Thanks for the update:) |
|
|
|
|
1871
|
Other / CPU/GPU Bitcoin mining hardware / Re: [ANN] OpenRigs.com - Aluminium Frames for Mining Rigs
|
on: April 03, 2014, 02:58:14 PM
|
This page is currently in maintenance mode, please try again later. STILL! arianna.tested 13.39BST sort it out ric.. want to get rig setup cheers! Fixed! Sorry about that, it was something I did on the templating side a while back that seems to have hung around:) New assembly instructions with some 3D rendered intermediary steps (that can't easily be photographed) are coming, as well as instructions to use your frame in vertical mode...did I mention that every OpenRigs frame can do vertical mode out the box without any additional equipment needed? Crummy photography ahead: |
|
|
|
|
1872
|
Other / CPU/GPU Bitcoin mining hardware / Re: [ANN] OpenRigs.com - Aluminium Frames for Mining Rigs
|
on: April 03, 2014, 11:52:59 AM
|
Mine came in while i was away too.. Order #821 has been received! I felt like i let the situation get the best of me in my last post and i have redacted my post & I have also offered fluffypony an apology via pm... outside of the shipping time the quality and construction was great! With the help of the manual, setup was also breeze. The packaging was really good too, tho there was a hole in the box, nothing was missing!!.. Its rather important it all gets here in one piece so the extra effort with endless bubble wrap was great! I think im selling my gpu farm so my enjoyment maybe limited but... I made a small mod last night but as mentioned i found the build and construction quality to be great. The one gripe i had fluffy offered to alleviate! Thanks! I appreciate the gesture alot fluffypony! Here are some pics of my unboxing and prep ..      Rainheart Rhino Black Openrigs Frame Ftw!!  I love it - did you just spray it? We've got a powder coated option we're looking at, but the powder coat samples chip too easily. We're also looking at anodised black, although I prefer the matt look of the powder coating. |
|
|
|
|
1873
|
Other / CPU/GPU Bitcoin mining hardware / Re: [ANN] OpenRigs.com - Aluminium Frames for Mining Rigs
|
on: April 03, 2014, 11:51:15 AM
|
4gpu arianna
how ironic that on the very day(after waiting 4 months for order 710 made on black friday)I bother to post on the 'is this a scam' thread, the rig arrives.
FFS you couldn't make it up.
id like to say I was particularly happy but I am not.
im not pissed off either..
kind of feeling nonchalant now.
this postage debacle has totally taken out any wind I might have had left in my sails.
oh well we live and learn.
the packaging was awesome.
there'll be no broken bits arriving anywhere I imagine..
BUT BUT but the rig feels unfinished to me ( can anyone say "de-burring"?! FFS are you kidding me with these chamfers mate!?).there are no instructions and the website also doesn't have any:
PISS POOR MATE!
I hear comments about this customer being offered this adjustment and the other being offered this motherboard plate or these extras but ive been offered fuck all.
I can categorically state i believe this company is NOT A SCAM.
but i can also say they made some BIIIIIIG fucking booboos regarding postage.
RIC- give those of us who waited so very very long for our kits the extras you have now implemented to the new designs.
this can only do your reputation good.
three months wait plus is a good starting point!
in a personal note to ric i think youre a decent bloke and the way you keep your cool in the face of such (understandable)belligerence is astounding to me(i have no patience).but Sophocles said the keenest sorrow is realizing we are the creators of our own sorrows.in other words more initial research (and frankly, releasing a more polished product) into things like delivery would have saved you a shit tonne of work now.
so to conclude.
happy with the parcel protection.. really well wrapped
not happy how long i waited.
not happy ive not been offered the upgrades (without having to ask) that are now standard in the newer kits.(as i say you need to look into this and make it happen for oldest customers as a matter of course).
not happy with the amount of time to reply to and the overall amount of missed/unanswered messages.
not happy with the finish of the rig.these early (beta) models were obviously rushed out and little stupid things i would never let pass QC got through.. for instance the sharp and dangerous chamfers left over every single end cut on every single piece.shocking.
not happy with the lack of instructions.and how ironic (and super fucking annoying) that on the one piece of paper (a cover letter from ric) actually in the box, the address for the website to find the instructions on is incorrect or not working.(SORT IT OUT!)
im sure i can put it together myself without instructions but that is not the point.
the point is after waiting four months for a product i had such very high expectations for, i am left completely underwhelmed by the experience as a whole, and by the lack of finish in the produce i waited so long for..
2p
Glad you got it:) I fully agree - surface mail has been a useless shipping method. We have customers that ordered a second time with EMS or Aramex and have received that parcel well before their surface mail one has arrived. Lesson learnt, we aren't offering it anymore. We haven't been offering any extras, that I know of? There is a marked difference between the Variant A kit and our current Variant C, but that's mostly to fix a few small issues with the bar length separating the GPU bar from the GPU clips as well as the left-most motherboard brass standoff that appears to have been consistently off by a few mm on our initial kit. These can be done on an existing Variant A unit by just re-drilling that left most hole and by filing those two errant bars down by a couple of mm. There are no differences in the actual design:) Also, as it says on the instructions: "The "we dun' goofed" clause: if, during the course of assembly, you find that we have made a major mistake that you can't fix (or would prefer not to), please get hold of us and we will see what we can do to assist you or to send replacement parts!" Once you've put it together see if you have a Variant A or Variant B (I suspect/hope you have a Variant B), and if it's an A then let us know if there are any parts you need replaced. In terms of the sharp chamfers - we initially cut with a single blade and purposely left a bit of burring as it gives the extrusion a bit of extra "grip" on to the connector. Whilst this is great, and makes it easy to slide on but keeps it solid, we took a decision two weeks ago to move to water-cooled dual-head saws that will cut cleanly. The edges will still be sharp (maybe even sharper) but will be a lot cleaner, so we have a new extrusion mould that will leave the wall a little thicker to give it some extra grip. The sharp edges are never exposed, though, so they shouldn't present a long-term hazard. On to instructions...I thought I'd fixed the Arianna instructions yesterday, looks like the controller is still showing the maintenance message for that route. No clue why, busy fixing it now. In the meantime, the instructions for the Arianna and the Giorgina are working 100%, so you can use those as reference. |
|
|
|
|
Show Posts
