Is Stake the leading crypto casino because they ignore its victims?
What did Stake different compared to Bitcasino and Sportsbet to become the leading crypto currency casino?
Are you a user of stake?
Yes.
What problem(s) do you have...
Problem 1)Info 1)If you take a look at my statistics here
https://ibb.co/Hxf8NpR you can see the following total numbers:
Bets: 180,904
Wins: 78,285
Losses: 86,612
If we reduce the number of wins from the number of losses, we can see that I lost 8,327 bets (86,612 minus 78,285 = 8,327)
Losing 8,327 bets out of 180,904 bets placed = 4,6% of the bets lost.
Info 2)The advertised house edge for the Stake in-house Black Jack is 0,5%, which means longterm I will lose 0,5% of all bets placed.
Losing 0,5% out of 180,904 bets placed = 900 bets lost.
If you compare Info 1) with Info 2), you can see that I lost 8,327 bets instead of the 900 bets I should lose =
9 times more!
While there is a deviation from the expected outcome, it can not be
9 times more after 180,904 bets!
Info 3)When the house edge is 0,5% and you placed 180,900 bets, you will lose 900 bets and the remaining 180,000 bets are coin flips.
The remaining 180,000 bets are coin flips, because they are neutral and you will win 50% = 90,000 bets and lose 50% = 90,000 bets.
4,6% of the bets lost while I should lose only 0,5% means my experienced deviation of the 180,000 coin flips is 4,1%!
Now let's take a look at the standard deviation for 180,000 coin flips:
A) Standard deviation for 180,000 coin flips = 212 coin flips = 0,12% (In 68% of all attempts, the deviation is up to 0,12%)
My experienced deviation of 4,1% is 34 times higher than the standard deviation (4,1% : 0,12% = 34)
B) 3 times standard deviation for 180,000 coin flips = 0,36% (In 99,7% of all attempts, the deviation is up to 0.36%)
My experienced deviation of 4,1% is 11 times higher than the 3 times standard deviation (4,1% : 0,36% = 11)
Info 4)The Stake bet transaction history only states 180,000 single bet events and no overview of my experienced house edge.
To get my experienced house edge from the bet transaction history, I would need to take a look at all 180,000 bets and calculate it manually!
If the cards were dealt fair and I lost only 0,5% of all bets placed while the statistics states that I lost 4,6%, then the Stake statistics is rigged!
In either case, the Stake in-house Black Jack system is provably rigged and Stake has to compensate at least the 30,000 USD I lost from my pocket.
Their strategy to ignore me, while they are clearly at fault, will fail!
Problem 2)I have wagered 90% of level Platinum VI) which gives a 6,400 USD bonus.
Recently I wanted to deposit and wager the remaining 10% because it is plus EV and saw that they put my account on withdraw only.
They ask for KYC customer documents, but I have a written statement from Stake that KYC is not compulsory for me.
They have the right to exclude me from further playing, but in this case they have to give me 90% of the 6,400 USD bonus.
...and what made you come to the conclusion that stake ignored you?
Not answering to my emails and requests.
I also asked them to send my daily overview of the games of chance played, the number of times each game has been played, the bets made and the prize money achieved, but they did not send it!
Based on the 8048/JAZ license they are obligated to do so:
Article 16
1. The license holder keeps a daily overview of the games of chance played, the number of times each game has been played, the bets made and the prize money achieved.
2. The data referred to in the first paragraph will be stored in a proper manner during the period that company data must be stored pursuant to the National Ordinance on Profit Tax 1940 (P.B. 1965, no. 58).
What you must understand is that, Stake is a big gambling company, they don't have time to joke around with users who are nothing but time wasters, if you have a genuine problem that indeed require Stake representatives to resolve, then make the matter known to them through the proper channel and in the required format, your issue will be attended to in no time.
I made the matter very well known with communicating with Stake support and sending many emails to
hello@easygo.io ,
office@mebit.io and
complaints@stake.comI also ask for clarification in their
Sportsbet.io⚖️ Crypto Gambling Foundation ⚖️ - Fair Gambling For All thread since over 5 months!
They know they are wrong and decided to ignore in the hope they can get away, what will not be the case with me.