bittymymitty
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Activity: 55
Merit: 0
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March 29, 2014, 04:11:29 AM |
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Minersource is issuing refunds.
Except where they said Batch 2 isn't eligible. And it appears several of us have contacted them for refunds and been given a flat "no". It seems very likely there'll be another delay announced, so batch 2 orders will be in the same boat very soon. |
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sorehammer
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March 29, 2014, 08:31:03 PM |
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Should just have got a damn antminer and not gone for the cool mock up pics  .Well you live and learn. |
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rokshis
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Activity: 51
Merit: 0
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March 30, 2014, 08:36:31 AM |
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I dont know, but I can't get any response from Bobsag3, Matt or Thomson for about 1 week about refund. That really look suspicious for me now.
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CryptoGuy
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March 30, 2014, 05:42:14 PM |
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I dont know, but I can't get any response from Bobsag3, Matt or Thomson for about 1 week about refund. That really look suspicious for me now.
From what I understand, if you bought from BA directly there is currently no refund but they're working on it. If you bought from Minersource batch 1 you can get a refund, batch 2 no refund because it's not technically delayed yet. People have been getting refunds through MS but only batch 1. Personally, I'm in batch 1 so I'm keeping my order. Once they get their first round of miners through and the process is streamlined, I'm gonna enjoy that 10% discount. No risk, no reward as they say. |
<Insert favorite coin here>
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terrapinflyer
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March 30, 2014, 07:09:29 PM |
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I dont know, but I can't get any response from Bobsag3, Matt or Thomson for about 1 week about refund. That really look suspicious for me now.
Ive been trying for days also. Now that they moved the site my order has disappeared all together. Not really giving me a warm fuzzy feeling... |
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bobsag3
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March 30, 2014, 07:32:48 PM |
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I dont know, but I can't get any response from Bobsag3, Matt or Thomson for about 1 week about refund. That really look suspicious for me now.
Ive been trying for days also. Now that they moved the site my order has disappeared all together. Not really giving me a warm fuzzy feeling... We have the customer data, and are moving over the order data. Shopify is a much much better platform than spree, and I feel that bitpay works better than coinbase, especially for invoices. |
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bobsag3
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March 30, 2014, 07:55:06 PM |
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Does that mean people who ordered in November on BigCommerce will finally have their orders transferred?
Correct. Spree ended up being such a PITA for us we changed to a 3rd platform that is easy to move all the data too. |
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conderus
Newbie
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Activity: 19
Merit: 0
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March 30, 2014, 08:31:07 PM |
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Black Shit,not black arrow,only knc and bitmain.
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ChuckBuck
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March 30, 2014, 08:38:21 PM |
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Black Shit,not black arrow,only knc and bitmain.
KNC, you mean that company that's probably mining with all their customers preorder money, built a state of the art mining facility, and still had enough customer money leftover to finance their Titan scrypt miner project? Yea, really it's just Bitmain, the trillion Coincraft clones, and Spondoolies Tech at the moment. |
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drewage
Member
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Activity: 262
Merit: 10
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March 30, 2014, 10:59:38 PM |
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Yea, really it's just Bitmain, the trillion Coincraft clones, and Spondoolies Tech at the moment.
Are Spondoolies really shipping product? I just looked at their site and I don't see anything available until May 1 at the earliest. |
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jimmothy
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March 30, 2014, 11:01:32 PM |
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Yea, really it's just Bitmain, the trillion Coincraft clones, and Spondoolies Tech at the moment.
Are Spondoolies really shipping product? I just looked at their site and I don't see anything available until May 1 at the earliest. They are shipping early orders. Many already have their miners in hand. |
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descarte
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March 31, 2014, 10:58:22 AM |
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I am in batch 1 and they said they can only refund after may 1, after they ship their products. Can someone explain why?
This is so unprofessional.
"We received clarification from our management regarding bank transfer refunds in USD and other FIAT currencies.
The date for all FIAT refunds is after May 1st, we will be able to issue refunds after we ship our products.
Unfortunately we cannot provide refund in FIAT currencies at the earlier date.
We apologize for inconvenience it may cause to you.
Sincerely,
Sylvia"
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y_boonstra
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March 31, 2014, 11:02:17 AM |
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Because then they are mining with unsold products.
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y_boonstra
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March 31, 2014, 11:06:41 AM |
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Yea, really it's just Bitmain, the trillion Coincraft clones, and Spondoolies Tech at the moment.
Are Spondoolies really shipping product? I just looked at their site and I don't see anything available until May 1 at the earliest. They are shipping early orders. Many already have their miners in hand. I don't believe that, do you have proof? |
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raskul
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March 31, 2014, 11:19:49 AM |
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Yea, really it's just Bitmain, the trillion Coincraft clones, and Spondoolies Tech at the moment.
Are Spondoolies really shipping product? I just looked at their site and I don't see anything available until May 1 at the earliest. They are shipping early orders. Many already have their miners in hand. I don't believe that, do you have proof? look at their thread. pictures of rigs on pallets. |
tips 1APp826DqjJBdsAeqpEstx6Q8hD4urac8a
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primer10
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March 31, 2014, 03:35:52 PM |
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lots of truth ..  |
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zurg
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March 31, 2014, 03:53:54 PM |
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About a week and a half ago I offered my assistance to BlackArrow.
I come from an IT environment as well as extensive Customer Support experience.
For about a week I have been talking back and forth with all the members of BlackArrow trying to grasp their business structure as well as their processes.
I currently do not have access to their ticketing system yet but it's being worked on.
My purpose in helping them is simple. I want my 2 X-3's in May, lol.
What I am going to try is offer constructive criticism, improve customer relations and will try to provide you with some answers.
Speaking of answers I have an important update. They are currently working on processing BTC refunds. Refunds will start to be paid by the end of this week. FIAT refunds are still being delayed until 1st batch gets shipped.
If you have any private questions you want me to look into, please PM me and I'll see what I can do.
Thanks.
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raskul
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March 31, 2014, 04:12:54 PM |
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this is all getting very itchy with the 12th april fast approaching.
i hate to be the harbinger of doom but... (steps out of tardis) - watch out the commie guard are kicking down doors.
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tips 1APp826DqjJBdsAeqpEstx6Q8hD4urac8a
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zurg
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March 31, 2014, 04:53:12 PM |
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About a week and a half ago I offered my assistance to BlackArrow.
I come from an IT environment as well as extensive Customer Support experience.
For about a week I have been talking back and forth with all the members of BlackArrow trying to grasp their business structure as well as their processes.
I currently do not have access to their ticketing system yet but it's being worked on.
My purpose in helping them is simple. I want my 2 X-3's in May, lol.
What I am going to try is offer constructive criticism, improve customer relations and will try to provide you with some answers.
Speaking of answers I have an important update. They are currently working on processing BTC refunds. Refunds will start to be paid by the end of this week. FIAT refunds are still being delayed until 1st batch gets shipped.
If you have any private questions you want me to look into, please PM me and I'll see what I can do.
Thanks.
Since they were supposed to convert the bitcoins into currency at the time of purchase in order to pay for the production of the miners, will refunds be for the amount of bitcoins paid or for the order? Certainly they do not have any bitcoins since everything is being used to fund the production run...and as such we should receive the USD value back from a refund correct? I read that before, not really sure what they did regarding the conversion from BTC to FIAT. I paid in BTC myself. I'll try to find out but technically as an outsider I kind of doubt they will let me dip into their financial stuff, but at least I'll present the question. Thanks |
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