jiongming1
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Activity: 13
Merit: 0
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February 28, 2017, 08:28:28 PM |
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Hawks,
Let me know a bet ID and I'll look into it for you.
Cheers Leandro
Hi Cloudbet, This happened to me and I got the same exact (literally the EXACT same) response as Hawks 87 received. My bet ID is: 4026186Also, you say that you communicate with SBR. I asked them to help me with this issue because Cloudbet would not. I emailed SBR on Feb. 2nd. Here was their response: Matt Rossi <matt.rossi@sportsbookreview.com> Feb 2
to me Thanks for writing. We’ve asked Cloudbet for comment. Be advised they generally do not reply quickly. Best regards, MattI just reached out to them a few days ago (it has been 3 weeks!) and they said: Matt Rossi Feb 21 (6 days ago)
to me Unfortunately, no reply. We’ll follow up. Best regards, Mattcould you please respond to me? LOL. who the hell are you? It's my bet...
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hinterlog
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Activity: 52
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February 28, 2017, 10:53:46 PM |
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Site is down, everything ok?
I'm getting an error message too
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jiongming1
Newbie
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Activity: 13
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March 01, 2017, 03:06:07 PM |
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Cloudbet are you guys going to answer my question or no?
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danshan11
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March 02, 2017, 12:27:36 AM |
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@cloudbet what about me, you never dealt with my issues? you just sent me bulllshit email from these so called Cb reps, I waited nearly a week and still have never got an answer to my pms from you. I did get my coins but I will never ever gamble with you again. I think the site is crap and the sad part is for only 1 reason your sorry ass customer support. You dumbasses at CB forgot one thing the btc community is smaller than you think. You wasted alot of resources getting lots of sign ups and your sorry ass customer support is killing it. if you think I am full of shit do everyone in this thread a favor go back and see how many days you did not make a single comment from the day I started my complaint! answer that CB. PLease answer with how many days you did not make a single comment and tell me that is good customer support!
Hi Dan, What's your issue? If you can provide some details and a bet ID or account email address I can look into it for you. Leandro did you not read what I wrote or you prefer I just summarize it for you because you are so busy answering complaints so fast you dont have time to read what I wrote
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Cloudbet (OP)
Legendary
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Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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March 02, 2017, 06:31:06 AM |
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Cloudbet are you guys going to answer my question or no?
Hi jiongming1, I've looked into the issue for you. Please let me know if there is anything else I can help with. Leandro
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Cloudbet (OP)
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Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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March 02, 2017, 06:34:16 AM |
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did you not read what I wrote or you prefer I just summarize it for you because you are so busy answering complaints so fast you dont have time to read what I wrote
Hi Dan, I have tried to look for your issue but I can't find it. Would you please direct me to your post with information including your account email or bet ID? I'm trying to help you but I just can't find the specifics of your issue nor your account. Leandro
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Cloudbet (OP)
Legendary
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Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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March 02, 2017, 06:40:31 AM |
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Site is down, everything ok?
I'm getting an error message too We were down for a short while but are back! Happy betting!
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Cloudbet (OP)
Legendary
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Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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March 02, 2017, 06:45:24 AM |
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is E-Sports available in Cloudbet.com ?
Actually, yes we do! Check out this page here: https://www.cloudbet.com/en/sports/31Let us know what you think! Leandro
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jiongming1
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Activity: 13
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March 02, 2017, 01:47:59 PM Last edit: March 02, 2017, 03:32:02 PM by jiongming1 |
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Cloudbet are you guys going to answer my question or no?
Hi jiongming1, I've looked into the issue for you. Please let me know if there is anything else I can help with. Leandro Thanks...Cloudbet fixed my issue. They had canceled a bet and cited "incorrect score shown". Leandro fixed it and honored my bet.
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IPTVReseller
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Activity: 39
Merit: 0
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March 02, 2017, 09:48:21 PM |
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Do NOT Bet here. These mother fuckers will tell you when you win a bet that the scores showed were INCORRECT for almost every winning bet...
FUCK OFF
THEY FIXED YOUR BET BUT NOT MINE THEY JUST REFUNDED THE FUCKING BET, NOT PAID MY 0.08 WINNINGS. CROOKS
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Naokia980
Full Member
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Activity: 182
Merit: 100
★PlayAmo.com★
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March 02, 2017, 10:56:52 PM |
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What happened exactly? Clarify situation pls. Didnt they refund the bet?
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noodle_dam
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March 02, 2017, 11:16:08 PM |
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What are you guys doing? I requested a withdrawal and it was sitting pending then since Tuesday now I check this morning and it was labelled as rejected. Why!? It was for a small amount. What the hell!?
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ajaxmoor
Legendary
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Activity: 1372
Merit: 1000
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March 02, 2017, 11:39:16 PM |
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What are you guys doing? I requested a withdrawal and it was sitting pending then since Tuesday now I check this morning and it was labelled as rejected. Why!? It was for a small amount. What the hell!? If you haven't noticed already a lot of people on the thread have been having issues on the sites specially withdrawal related. So it isn't a surprise that people who continue to deposit on the site will face similar issues.
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billyhoss
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Activity: 7
Merit: 0
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March 03, 2017, 12:40:34 AM |
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Do NOT Bet here. These mother fuckers will tell you when you win a bet that the scores showed were INCORRECT for almost every winning bet...
FUCK OFF
THEY FIXED YOUR BET BUT NOT MINE THEY JUST REFUNDED THE FUCKING BET, NOT PAID MY 0.08 WINNINGS. CROOKS
happy to see a scammer get scammed too. good for you!!!
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noodle_dam
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March 03, 2017, 12:41:31 AM |
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What are you guys doing? I requested a withdrawal and it was sitting pending then since Tuesday now I check this morning and it was labelled as rejected. Why!? It was for a small amount. What the hell!? If you haven't noticed already a lot of people on the thread have been having issues on the sites specially withdrawal related. So it isn't a surprise that people who continue to deposit on the site will face similar issues. I deposited way before any of these issues with withdrawals happened. Was mid-Januaray. And now that I want to withdraw this amount of below 3 mbtc it made me wait for 48 hours and stayed pending until this morning when I check it and it had in red this "rejected" where it said pending for the longest time.
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Cloudbet (OP)
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Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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March 03, 2017, 02:14:19 AM |
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What are you guys doing? I requested a withdrawal and it was sitting pending then since Tuesday now I check this morning and it was labelled as rejected. Why!? It was for a small amount. What the hell!? If you haven't noticed already a lot of people on the thread have been having issues on the sites specially withdrawal related. So it isn't a surprise that people who continue to deposit on the site will face similar issues. I deposited way before any of these issues with withdrawals happened. Was mid-Januaray. And now that I want to withdraw this amount of below 3 mbtc it made me wait for 48 hours and stayed pending until this morning when I check it and it had in red this "rejected" where it said pending for the longest time. Hi noodle, Pop me your account email address and I'll look into it for you. Folks - we are not having withdrawal issues of any kind. All withdrawals are processed within 24h. If yours was rejected, it will have been for a specific reason. Leandro
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game-protect
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March 03, 2017, 03:24:56 AM |
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Can you also look into where your license from the government of Montenegro is?
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forzendiablo
Legendary
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Activity: 1526
Merit: 1000
the grandpa of cryptos
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March 03, 2017, 03:46:38 AM |
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for me the website works fine but chck for yourself. i had only 1 issue with withdrawal long ago and staff fixed it
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yolo
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ajaxmoor
Legendary
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Activity: 1372
Merit: 1000
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March 03, 2017, 04:17:00 AM |
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Folks - we are not having withdrawal issues of any kind. All withdrawals are processed within 24h. If yours was rejected, it will have been for a specific reason.
Leandro
From what I have read on the forum , there seemed to have been a lot of withdrawal issues. Hopefully the accusations are getting you to fix on that. Either way, just hoping you guys offer a more responsive forum support to people who claim they are having issues.
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noodle_dam
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March 03, 2017, 04:03:42 PM |
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What are you guys doing? I requested a withdrawal and it was sitting pending then since Tuesday now I check this morning and it was labelled as rejected. Why!? It was for a small amount. What the hell!? If you haven't noticed already a lot of people on the thread have been having issues on the sites specially withdrawal related. So it isn't a surprise that people who continue to deposit on the site will face similar issues. I deposited way before any of these issues with withdrawals happened. Was mid-Januaray. And now that I want to withdraw this amount of below 3 mbtc it made me wait for 48 hours and stayed pending until this morning when I check it and it had in red this "rejected" where it said pending for the longest time. Hi noodle, Pop me your account email address and I'll look into it for you. Folks - we are not having withdrawal issues of any kind. All withdrawals are processed within 24h. If yours was rejected, it will have been for a specific reason. Leandro I lost the bet that I placed last night and now there is nothing in my account to withdraw. Thanks alot Cloudbet! No need to do your investigating now better save your efforts for the bigger gamblers that have over 1 btc to withdraw and not my 1mbtc. If I did have more than that and you rejected my request you would certainly be hearing just this from me. A lot more would be thrown your way. I can rightfullyassure you of this Cloudbet. Cause holding then refusing payment of winnings to your players for any reason whatsoever is just wrong... and you know it!
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