Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[Bazinga442]

Maybe you should mind your own business.

and there I was minding my business until you quoted me.

Knowing this thread picked up a ton of steam from my original post and helped at least 1 player get paid is nice to know.

You don't say.

Are you owed money by cloudbet?

No I am not, but someone they owe dragged me into this. That said, why complain on a forum if other users cannot contribute?

[1714876591]

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[1714876591]

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[Bazinga442]

Maybe you should mind your own business.

and there I was minding my business until you quoted me.

Knowing this thread picked up a ton of steam from my original post and helped at least 1 player get paid is nice to know.

You don't say.

Are you owed money by cloudbet?

No I am not, but someone they owe dragged me into this. That said, why complain on a forum if other users cannot contribute?

Im all for contributing. Why keep harping on a resolved matter?

Let’s focus on the unresolved matters.

lets agree to disagree then. You keep on with your soft approach and let me do my thing. Once again good luck.

[hyp3]

Evening all,

Apologies for the lack of responses, I’ve been at a conference this week.

I’ve finally have some good news to share on one of the ongoing issues being discussed. I’ve posted our response on AskGamblers but also wanted to share here:

Cloudbet Casino - Problem withdrawing 38 BTC

Antonioo - We have concluded our investigation, and based on new information from our gaming provider, have made a decision to reopen your account. Your withdrawal requests have now been processed.

I can understand your frustration with the delay, but with this type of investigation its necessary to be diligent to ensure a safe and fair gaming environment for all of our players.

We have disabled the games that allowed these exploits until further notice.

Muxen5 & Abright135 + Others - I’ve noticed a few reports from players in France, Holland, and Australia claiming that they are somehow blocked from our site. This was definitely not intended, and our teams have now solved the issue to allow access again. Apologies for the downtime, and thanks for your patience while this was resolved.

I’m aware that there are some other issues being discussed here, and I’ll respond to them as soon as possible when I receive updates from our teams.

Finally, I’d just like to reassure people speculating about our ability to pay out - we are still processing withdrawals as usual and our bankroll is as high as it’s ever been. We simply have to ensure that we follow our set processes and investigate thoroughly when accounts are flagged, otherwise we are inviting every dishonest player online to come and try their luck.

Thanks, and have a great day!

Ronnie @ Cloudbet

Hey Ronnie

It's been over 48 hours since I put in my request to withdraw 0.21

my username is hyp3

Can you please look into my withdrawal request

[nakamura12]

Hey Ronnie

It's been over 48 hours since I put in my request to withdraw 0.21

my username is hyp3

Can you please look into my withdrawal request

I hope you get your withdrawal request. Once the site is proven scam, you can no longer get your profit in that site.  48 hours is a long time to wait before you got any response. I hope you did not gamble the amount of btc/money you can't afford to lose.

[Swofty]

Why is Cloudbet not responding on my thread here and on AskGamblers? Ronnie come on please. Its been a month and 5 days to be exact. I sent emails no one is answering me. And on AskGamblers I was the one who complaint first then you solve the other guy Ginalli first to me? My patience is too long Ronnie and I waited too long already. Please just let me withdraw and be happy. And lets just move on after this. I really need my coins for my family future. Thank you

Albert

[Bazinga442]

Why is Cloudbet not responding on my thread here and on AskGamblers? Ronnie come on please. Its been a month and 5 days to be exact. I sent emails no one is answering me. And on AskGamblers I was the one who complaint first then you solve the other guy Ginalli first to me? My patience is too long Ronnie and I waited too long already. Please just let me withdraw and be happy. And lets just move on after this. I really need my coins for my family future. Thank you

Albert

Keep the faith, they will pay you after concluding their bogus investigation. It may be the case that ginalli's got resolved first because his payout is much lower than yours.

Ronnie/Swofty

Nice Ronnie... It looks like you guys resolved Ginallis case. Hopefully Swofty gets his case resolved next. That’s a huge amount of bitcoin and life changing for anyone to win.

Ronnie... If Swofty agreed maybe you guys could work out a payment arrangement.

330 coins split up over 6 months? 55 coins per month?

Or

330 coins split up over 4 months? 82.5 coins per month?  

Did the user Swofty give you permission to do this? He has clearly stated he wants his deposits returned asap?

[Swofty]

 Hopefully they will respond to me now since they have finished the Ginalli case on AskGamblers

[Cloudbet]

Hyp3 - I've just checked with our payment teams and your withdrawal should now have been processed, apologies for the delay.

AGD815 - Ginelli/Antonioo's case was solved when we received a report from our providers that we didn't feel proved conclusively the use of third party software, despite our ongoing suspicions about their gameplay.

As a result of the investigation we will also be removing certain functionality within the Live Roulette game in question that was central to the suspicious behaviour. Based on the feedback from Ask Gamblers we will also be raising the bar in terms of the level of proof required from our providers to enforce our rules around suspicious activity.

Swofty - I haven't responded on AG yet as I haven't received any further updates on the investigation. As soon as I get some additional information I'll respond there and here, and our support teams will be in touch directly.

Thanks,

Ronnie @ Cloudbet

[Swofty]

Ronnie, thanks for responding. Please I just want to end this issue/case already. And just move on. Do something about it Ronnie like you always do. Appreciate it.

Dont keep repeating this ownership thing investigation because you know that I am the only owner. Thank you. And please give me my rightful winnings. Its been so long already.

This is on AskGamblers. This is what I said:

I am the only owner of my account. There is no one that could withdrawal my account. Because if I withdrawal, there is an Two Step Code needed that only me know. And when I withdrawal there is an email verification sent to my email.

I cant understand what you are saying about conflicting ownership. Because like I said, I have given all my informations already to you. And it has been a month since I am waiting for this issue to be resolve. I hope you understand me. I need the coin for my family. And I won every bit of coins in your website fairly. I just need to get my rightful winnings and have fun playing again in your website. Thank you

Albert

I'm sorry that my friend is causing this confusion. He wasn't trying to take ownership but I had him talk so I didn't misunderstand English. He was telling me what was being said.

So he was just trying to help and since you mention him as a problem I have told him no more I will take my. Chances with English.

Albert


And you replied on AskGamblers:

Hi Swofty,

Thanks for the additional information. Our teams are still working through the investigation and will be in direct contact with you when a conclusion has been reached.

Thanks,

Ronnie @ Cloudbet

So yeah im sure you know already. Please stop repeating it. Because you know already and you replied on it. It was on AskGamblers if you forgot.


Just solve my case/issue and we will move on. And be happy. Do something about this Ronnie. Thank you

[hyp3]

Hyp3 - I've just checked with our payment teams and your withdrawal should now have been processed, apologies for the delay.

AGD815 - Ginelli/Antonioo's case was solved when we received a report from our providers that we didn't feel proved conclusively the use of third party software, despite our ongoing suspicions about their gameplay.

As a result of the investigation we will also be removing certain functionality within the Live Roulette game in question that was central to the suspicious behaviour. Based on the feedback from Ask Gamblers we will also be raising the bar in terms of the level of proof required from our providers to enforce our rules around suspicious activity.

Swofty - I haven't responded on AG yet as I haven't received any further updates on the investigation. As soon as I get some additional information I'll respond there and here, and our support teams will be in touch directly.

Thanks,

Ronnie @ Cloudbet

Thanks for your help!

[Bazinga442]

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

I'll post an update ASAP.

Thanks,

Ronnie @ Cloudbet

Thank you for responding Ronnie. However, are withdrawals on cloudbet not 2FA enabled, and I am assuming the OP has to confirm any withdrawals/ownership via his registered email address?

Could an impostor possibly circumvent these security measures you've put in place to steal the funds? Are these not enough to prove ownership in addition to all the documents he has sent so far?

Was there any good reason to cancel his superbowl bet and close the account? I am sure you understand why the OP is stressed.

Pay the OP his money, this does not reflect well on you at all. If there are liquidity issues, you can resolve/negotiate this with him privately, instead of dragging out what many consider a bogus investigation further, and making him feel like he's done something wrong.

[mindrust]

Fraudbet has a security program / software tracking all the devices and IP addresses used, therefore it is not possible that a foreign third person could claim ownership of a certain account.

As long as players lose, the info from the security program will not be used and everything is fine. But if a player wins, the information from the security program suddenly is very important and KYC has to be enforced!

You are pretty much describing every online casino in existance. Show me one casino which bans a player who resides in a country like USA or uses VPN to avoid these bans instantly.

All do the same thing. This KYC crap is just being used as a weapon against the players. Nobody gives a crap about where you live or where you got the funds from. All that matters is the profit for the casino.

[marlboroza]

AGD815 - Ginelli/Antonioo's case was solved when we received a report from our providers that we didn't feel proved conclusively the use of third party software, despite our ongoing suspicions about their gameplay.

It doesn't sound like it was:

<< January 28th >> - Contacted Molly on the chat at Cloudbet.com. I told her that I contacted Casino marketing guy and Andy told me that reports are ready! Molly’s reply: «The investigation was conducted by the game provider, where an in-depth analysis was conducted. The email from Andy is our final decision on the matter, as such, I have no further information to offer. The balance on the account has been confiscated. It means that your account will stay closed and funds frozen». When I asked, «Frozen means you keep the funds?» The chat joined Steve, and he replied «The funds on the account, as they were accumulated again our terms have been removed from the account. As such, your account has a 0.00 balance and will remain closed. This is our final decision on the matter.»

Player had to open scam accusations against Cloudbet to get his money.


Regarding 330BTC scam accusation, how many people actually have access to account?

[Bazinga442]

the 330 btc story is picking up pace on reddit, this is not looking good for you cloudbet: https://old.reddit.com/r/sportsbook/comments/ao6txz/warning_bitcoin_sportbook_cloudbetcom_is_trying/

Reddit front page beckons.

[posi]

Almost all the long existing and the newbie of the forum knew Nitro and I believed to posted this message because of the accusation made by the user game protect which have been false and baseless accusation about gambling site for years now.

What accusatios against what casinos are false and baseless?

You can tell me because the answer to your is all written on the red trust giving to you by people like Rhavar,Stunna, Suchmoon etc.

Wait a second! You claim that I made false accusations against casinos, but you are not able to deliver proof of your claim?

Instead of delivering proof of your claim, you demand from me to deliver proof of something I never did?

Are you mentally ill?

No, I am perfectly fine and I dont think own me any proof concern what I said because you dont speak to me maturely. However, your trust issue said it all if not you wont have get another saying you have get another red trust from DT member a couple of days back(2019-02-05).

[kxz1498]

Came here because of reddit. Seems super shady.

[game-protect]

Almost all the long existing and the newbie of the forum knew Nitro and I believed to posted this message because of the accusation made by the user game protect which have been false and baseless accusation about gambling site for years now.

What accusatios against what casinos are false and baseless?

You can tell me because the answer to your is all written on the red trust giving to you by people like Rhavar,Stunna, Suchmoon etc.

Wait a second! You claim that I made false accusations against casinos, but you are not able to deliver proof of your claim?

Instead of delivering proof of your claim, you demand from me to deliver proof of something I never did?

Are you mentally ill?

No, I am perfectly fine and I dont think own me any proof concern what I said because you dont speak to me maturely. However, your trust issue said it all if not you wont have get another saying you have get another red trust from DT member a couple of days back(2019-02-05).

Is this red trust? "This user is not Trustworthy" 2019-02-05 owlcatz

Because a tarnished "trusted member" believes I am not trustworthy, I am not trustworthy???

So if I believe that you killed 3 people, you have to be sentenced lifetime? No wait, if a tarnished "trusted member" believes that you killed 3 people, you have to be sentenced lifetime!

The trust of who did I breach and how?

[] Negative - You were scammed or you strongly believe that this person is a scammer

What have beliefs to do with trust?

Bitcointalk has thousands of users who do not believe that I am untrustworthy and now you cry if 4 or 5 tarnished "trusted members" believe I am?

The mental illness of some people is surely limitless!

I thought bitcointalk is related to Bitcoin and now it turns out it is also a church or what?

If someone has a belief, I highly recommed to go to a church or rename the forum to churchtalk!

[posi]

Almost all the long existing and the newbie of the forum knew Nitro and I believed to posted this message because of the accusation made by the user game protect which have been false and baseless accusation about gambling site for years now.

What accusatios against what casinos are false and baseless?

You can tell me because the answer to your is all written on the red trust giving to you by people like Rhavar,Stunna, Suchmoon etc.

Wait a second! You claim that I made false accusations against casinos, but you are not able to deliver proof of your claim?

Instead of delivering proof of your claim, you demand from me to deliver proof of something I never did?

Are you mentally ill?

No, I am perfectly fine and I dont think own me any proof concern what I said because you dont speak to me maturely. However, your trust issue said it all if not you wont have get another saying you have get another red trust from DT member a couple of days back(2019-02-05).

Is this red trust? "This user is not Trustworthy" 2019-02-05 owlcatz

Because a tarnished "trusted member" believes I am not trustworthy, I am not trustworthy???

So if I believe that you killed 3 people, you have to be sentenced lifetime? No wait, if a tarnished "trusted member" believes that you killed 3 people, you have to be sentenced lifetime!

The trust of who did I breach and how?

[] Negative - You were scammed or you strongly believe that this person is a scammer

What have beliefs to do with trust?

Bitcointalk has thousands of users who do not believe that I am untrustworthy and now you cry if 4 or 5 tarnished "trusted members" believe I am?

The mental illness of some people is surely limitless!

I thought bitcointalk is related to Bitcoin and now it turns out it is also a church or what?

If someone has a belief, I highly recommed to go to a church or rename the forum to churchtalk!

You definitely have problem in terms of speech because you somehow lack doing things in a mature way and if you keep on doing this it will always lead you to trouble even when you're right.
Meanwhile,after this message i wont reply to what ever you say. With that been said, the day I dont believe what you said was the day you make accusation about bitplay despite the fact that they provide every require document to proof they are genuine.

[Hhampuz]

Just put game-protect on ignore, your lives will be so much more easy. I've had email conversations with casino operators who have fled this forum due to the systematic bullying and trolling that game-protect engage in.

They add nothing of value to this forum nor any of the topics they participate in. They are delusional and should not be given the attention to continue with their immense shitposting. Trust me on this one .

[Swofty]

Yes I did followed what they needed. They paid me out last time as you can see the photo on AskGamblers. I will post it in here again. They paid me out, then when I withdraw all they hold it and needed the documents, which I gave right away. Now its been a month and 6 days to be exact since that.

https://imgur.com/a/6CTO03Z


I am the owner. And will be the only one who could access my account. Who could verify on email. So just resolve this case and lets move on.

Thank you


Albert