HitBTC.com - The most advanced cryptocurrency exchange

[hitbtc]

Dear Friends,

We are glad to let you know that a unique trading competition will be held at our exchange house from 1st to 31st of May, 2014.
Show everyone that you're the best trader and get one of three Oculus Rift headsets!

The trading will be done in demo mode and you won't need to contribute any of your real funds to take part in the competition.

Each trader will be given a deposit of $10,000 and will be completely free to decide when they enter the competition and how long for they want to trade.

For more information please visit our News page.

Thank you for choosing our service,
The "hitbtc" team

[poordeveloper]

Dear Friends,

We are glad to let you know that a unique trading competition will be held at our exchange house from 1st to 31st of May, 2014.
Show everyone that you're the best trader and get one of three Oculus Rift headsets!

The trading will be done in demo mode and you won't need to contribute any of your real funds to take part in the competition.

Each trader will be given a deposit of $10,000 and will be completely free to decide when they enter the competition and how long for they want to trade.

For more information please visit our News page.

Thank you for choosing our service,
The "hitbtc" team

Great Will it be possible to receive the money equivalent instead of the prize itself?

[hitbtc]

Great Will it be possible to receive the money equivalent instead of the prize itself?

Dear poordeveloper,

Sure, the winners will be awarded a prize:
a pre-order coupon for Oculus Rift virtual reality headset
or
its cash equivalent in USD or BTC.

The funds will credited to the winners' "hitbtc" account and will be available for payout in a conventional way.

Please get familiar with the Participation rules here: https://demo.hitbtc.com/challenge.

Thank you for choosing our service,
The "hitbtc" team

[poordeveloper]

Great Will it be possible to receive the money equivalent instead of the prize itself?

Dear poordeveloper,

Sure, the winners will be awarded a prize:
a pre-order coupon for Oculus Rift virtual reality headset
or
its cash equivalent in USD or BTC.

The funds will credited to the winners' "hitbtc" account and will be available for payout in a conventional way.

Please get familiar with the Participation rules here: https://demo.hitbtc.com/challenge.

Thank you for choosing our service,
The "hitbtc" team

Awesome! I hope you don't mind if I ask you another question.
Do I need to be verified to win and receive the prize in BTC?

Also, I assume there's a limit of 1 account per person, right? I mean, you say:

Every user of the trading house is eligible to participate in the competition only once;

Thanks in advance.

[hitbtc]

Awesome! I hope you don't mind if I ask you another question.
Do I need to be verified to win and receive the prize in BTC?

Also, I assume there's a limit of 1 account per person, right? I mean, you say:

Every user of the trading house is eligible to participate in the competition only once;

Thanks in advance.

Dear poordeveloper,

Thank you for your interest in this challenge!

You are absolutely right - the "hitbtc" users may have only one account.
Regarding your first question, you don't have to be a verified user if you would like to participate and receive an award in BTC, but a participant has to be verified in order to receive a headset's cash equivalent in USD.

Thank you for choosing our service,
The "hitbtc" team

[jhk753]

I am not gotmilk, but I do have some questions which I would very much like you to answer.

1. What is the street adress of your companies hq?
2. please referr to an official document of your companies registration.
3. what is the name of the ceo?
4. are you audited by a third party? and if what is their name?

I would seriously consider trading at a volume of about EUR 5-10k per week on your platform, if you would please share the requested information.

Dear HerrAndreas,

Could you please specify whether you already are our customer? Are you already using our basic limits 2 000 EUR/USD per day and 10 000 EUR/USD per month? If not, we would like to ask you to try our platform and decide whether you are comfortable with the interface and perhaps give us your feedback.

Generally speaking, we have three standard limits:
2K EUR/USD daily \ 10K EUR/USD monthly
10K EUR/USD daily \ 50K EUR/USD monthly
50K EUR/USD daily \ 250K EUR/USD monthly.
We use the standard compliance procedure in order to assign a new status by asking you to provide an information about you as well as we provide you an information about us, and, of course, we confirm our reliability by our excellent work.

For transactions exceeding 1M per month we have an individual customer service - we not only provide all the necessary information but also meet face-to-face to establish a successful joint business. After signing NDA with the parties involved we disclose them an information on audits, licensing and management.

Our HQ is located in Copenhagen, Denmark and our R&D office is in Tallinn, Estonia. Our postal address will be published on May 1st.

You can also meet our representative during the Bitcoin Conference (bitcoin2014.com) on May 15 in Amsterdam.

Thank you for choosing our service,
The "hitbtc" team

https://hitbtc.com/touch-icon-114%C3%97114.png

hitbtc where is your postal address ?

[hitbtc]

I am not gotmilk, but I do have some questions which I would very much like you to answer.

1. What is the street adress of your companies hq?
2. please referr to an official document of your companies registration.
3. what is the name of the ceo?
4. are you audited by a third party? and if what is their name?

I would seriously consider trading at a volume of about EUR 5-10k per week on your platform, if you would please share the requested information.

Dear HerrAndreas,

Could you please specify whether you already are our customer? Are you already using our basic limits 2 000 EUR/USD per day and 10 000 EUR/USD per month? If not, we would like to ask you to try our platform and decide whether you are comfortable with the interface and perhaps give us your feedback.

Generally speaking, we have three standard limits:
2K EUR/USD daily \ 10K EUR/USD monthly
10K EUR/USD daily \ 50K EUR/USD monthly
50K EUR/USD daily \ 250K EUR/USD monthly.
We use the standard compliance procedure in order to assign a new status by asking you to provide an information about you as well as we provide you an information about us, and, of course, we confirm our reliability by our excellent work.

For transactions exceeding 1M per month we have an individual customer service - we not only provide all the necessary information but also meet face-to-face to establish a successful joint business. After signing NDA with the parties involved we disclose them an information on audits, licensing and management.

Our HQ is located in Copenhagen, Denmark and our R&D office is in Tallinn, Estonia. Our postal address will be published on May 1st.

You can also meet our representative during the Bitcoin Conference (bitcoin2014.com) on May 15 in Amsterdam.

Thank you for choosing our service,
The "hitbtc" team

hitbtc where is your postal address ?

Dear jhk753,

Thank you for interest.
Our official postal address is:
 
Orestad boulevard 73
2300 Copenhagen
HITechnologies K/S

Thank you for choosing our service,
The "hitbtc" team

[hitbtc]

Okay guys, I need testers on the ruby api wrapper!
https://github.com/jhk753/hitbtc_ruby
Let me know what you think

Dear jhk753,

Thank you for your contribution to the hitbtc community!

Here're some comments on your code:
1. You can get duplicated nonce by using your nonce generation routine. In fact you are using current UNIX timestamp (in seconds) and you library won't make more then 1 call per second.
It's much better to get the millisecond timestamp on the application start/class instantiation and then increment the counter each call.
2. Better to have a version of the cancel_order method that doesn't call active_orders. You make 2 API calls for one operation.
Also consider storing placed orders in the application memory.

Don't you mind publishing a link to your github repo in the Community libraries section of hitbtc API documentation?

Thank you for choosing our service,
The "hitbtc" team

[JoshuaM]

Hello hitbtc!
I’ve just joined the challenge.
I bought 1 BTC and then sold it
Now I’ve got 5 trades in a table in front of my name.
How come?

[hitbtc]

Hello hitbtc!
I’ve just joined the challenge.
I bought 1 BTC and then sold it
Now I’ve got 5 trades in a table in front of my name.
How come?

Dear JoshuaM,

An order (limit or market) can generate several trades (portions of an order) on execution.
For example: an order Sell 1 BTC Market can generate 3 trades
- 0.1 BTC - price 450.56
- 0.8 BTC - price 448.00
- 0.1 BTC - price 447.00
In your Trading history you can see that several trades can have the same Order ID.

Thank you for choosing our service,
The "hitbtc" team

[JoshuaM]

Hello hitbtc!
I’ve just joined the challenge.
I bought 1 BTC and then sold it
Now I’ve got 5 trades in a table in front of my name.
How come?

Dear JoshuaM,

An order (limit or market) can generate several trades (portions of an order) on execution.
For example: an order Sell 1 BTC Market can generate 3 trades
- 0.1 BTC - price 450.56
- 0.8 BTC - price 448.00
- 0.1 BTC - price 447.00
In your Trading history you can see that several trades can have the same Order ID.

Thank you for choosing our service,
The "hitbtc" team

https://hitbtc.com/touch-icon-114%C3%97114.png

Thx!
Sorry for a stupid question, I'm a novice trader 

[hitbtc]

Thx!
Sorry for a stupid question, I'm a novice trader 

Dear JoshuaM,

You are welcome! We are always here to help you.
You might find the following location useful: https://hitbtc.com/support. In this Quickstart guide you can find the instructions and some trading tips.

Thank you for choosing our service,
The "hitbtc" team

[hitbtc]

Dear Friends,

Yahoo wrote about us! Check this out!

Bitcoin Exchange ‘Hitbtc’ Includes New Features Such As Comprehensive Demo Trading

Thank you for choosing our service,
The "hitbtc" team

[angelamerkel]

What happened to the price at Hitbtc? It used to be way below Bitstamp. Not it is way above!?

[hitbtc]

What happened to the price at Hitbtc? It used to be way below Bitstamp. Not it is way above!?

Dear angelamerkel,

We do not set a price at our exchange.
"hitbtc" exchange is not connected to "Bitstamp", so the BTC price at "Bitstamp" is determined by their customers and the price at "hitbtc" is determined by our customers.

Thank you for choosing our service,
The "hitbtc" team

[LaggAt]

Hi, I don't get the confirmation email. Mail address given in URI is correct.
Is there a known issue? Otherwise I'll try to file a ticket.

[hitbtc]

Hi, I don't get the confirmation email. Mail address given in URI is correct.
Is there a known issue? Otherwise I'll try to file a ticket.

Dear LaggAt,

Unfortunately it is not quite clear what is the issue. Can you please clarify your question? What actions are you trying to perform? Also for this case we might need your email so better fill our support form.

Thank you for choosing our service,
The "hitbtc" team

[HerrAndreas]

hi hitbtc,

how do I withdraw euro from my hitbtc account?

When entering an amount to withdraw via sepa I get a "amount is to big" pop-up, although it is smaller than what is in my main account and within the limits of my verified account.

[HerrAndreas]

hello hitbtc again,

apart from the withdrawal issue mentioned above I would very much appreciate if there was an option to download the trading history in some convinient format (csv, excel, pdf-if it has to be). This would greatly help in doing my tax reports.
because for manually typing all the trades into a spreadsheet my time is too valuable

edit:
also yubi key login would be great.

[hitbtc]

hello hitbtc again,

apart from the withdrawal issue mentioned above I would very much appreciate if there was an option to download the trading history in some convinient format (csv, excel, pdf-if it has to be). This would greatly help in doing my tax reports.
because for manually typing all the trades into a spreadsheet my time is too valuable

edit:
also yubi key login would be great.

Dear HerrAndreas,
Our technical department is reviewing your issue and we will contact you as soon as we will have information from them.
Thank you for your ideas. It is unclear about need of yubi for  other users but excel and csv report is really useful thing for many customers and would be developed soon.

Thank you for choosing our service,
The "hitbtc" team