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seoguru
Newbie
Offline
Activity: 5
Merit: 0
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January 12, 2018, 12:40:06 AM |
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Why can I not transfer from Balance to Trading account or vice versca? This is a HUGE problem and support has yet to reply back to me and/or fix. As of now, my funds are sitting with you like a bank yet you are an exchange. Please fix ASAP!
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mattv
Newbie
Offline
Activity: 14
Merit: 0
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January 12, 2018, 02:23:42 AM |
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Anybody had their MAID withdrawal go through in the recent days or are they all stuck?
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seoguru
Newbie
Offline
Activity: 5
Merit: 0
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January 12, 2018, 02:23:57 AM |
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Deposits, Withdrawals and Transfers from balance to trading accounts are producing errors; if this is not fixed within 15 minutes we must talk.
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MinerHQ
Legendary
Offline
Activity: 1456
Merit: 1023
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January 12, 2018, 04:01:19 AM |
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Maybe you try to refresh that account page few times because recently some of my coins also was missing from my account. I also raised tickets but no reply from support. Someone suggested me to refresh the page until I see my balance in my account and I did few times then my coins appeared on my account balance. Since your transaction is confirmed already so you can also try and check this method.
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SheepSuit
Member
Offline
Activity: 140
Merit: 10
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January 12, 2018, 10:03:16 AM |
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monetha withdrawl fee s 92 MTH? wtf???it s more than 55 usd. There are many withdrawal fees that are outrageous. Convert to a cheaper coin first.
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Alternatr
Newbie
Offline
Activity: 5
Merit: 0
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January 13, 2018, 12:31:09 PM |
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I just made this account specifically to post about my bad experience with HitBTC. With such high volume, I expected the exchange to be much better than this. Constant error screens, VERY SLOW withdrawal (still pending with no transaction hash 8.5 hours later), no live support, and they charged me a $140 withdrawal fee (Yes, one-hundred and forty USD)!!!!!!
Absolutely unacceptable. Horrible exchange.
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Alternatr
Newbie
Offline
Activity: 5
Merit: 0
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January 13, 2018, 04:03:07 PM |
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It is now almost 13 hours since my withdrawal. No transaction hash, no response from support ticket. They charged me $140 withdrawal fee for this garbage service???
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RonaldDark
Newbie
Offline
Activity: 14
Merit: 0
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January 13, 2018, 08:07:29 PM |
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All my deposit and withdraw problems was solved successful. But token prices in this time dropped down and I lost my money.
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Call_Me_Bambi
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January 14, 2018, 01:24:55 AM |
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Does anybody know why the SmartCash wallet has been disabled on HitBTC and is there any news (which I can't find) on when the wallet will be open again - the price of SmartCash has just rocketed 6 fold in the past few days.
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Cryptoshaft
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January 14, 2018, 08:04:01 AM |
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Hello,
is there any official rep of HITBTC here ? i need help with Ticket ID #168175. i accidentally sent NEM to their DIM address instead of NEM address. I believe they can credit it to my account
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Alternatr
Newbie
Offline
Activity: 5
Merit: 0
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January 14, 2018, 06:41:36 PM |
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It is now almost 13 hours since my withdrawal. No transaction hash, no response from support ticket. They charged me $140 withdrawal fee for this garbage service???
Update: My COSS was successfully withdrawn after 36 hrs. HitBTC charged me 65 COSS ($143 at the time). I am very unsatisfied with their service but I am glad my tokens are safe. I don't plan to use their exchange again. Good luck to everyone!!
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eeX
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January 14, 2018, 08:02:13 PM |
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doesn't work at all right now
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Soldo [SLD] @ Soldo.IN
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royalfestus
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January 14, 2018, 08:45:14 PM |
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Hello,
is there any official rep of HITBTC here ? i need help with Ticket ID #168175. i accidentally sent NEM to their DIM address instead of NEM address. I believe they can credit it to my account
Whatever way it might be you will still be referred to the exchange. Get back to the exchange for more clarification. They might have a lot of tickets for now but they should answer you soon
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Cryptoshaft
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January 15, 2018, 09:45:06 AM |
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Hello,
is there any official rep of HITBTC here ? i need help with Ticket ID #168175. i accidentally sent NEM to their DIM address instead of NEM address. I believe they can credit it to my account
Whatever way it might be you will still be referred to the exchange. Get back to the exchange for more clarification. They might have a lot of tickets for now but they should answer you soon my tickets have been there for days but no one responded tonmy tickets.
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SheepSuit
Member
Offline
Activity: 140
Merit: 10
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January 15, 2018, 10:24:58 AM |
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doesn't work at all right now
Too bad they cant upgrade there servers, or at least limit new signups until this is fixed.
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.:Sogand:.
Newbie
Offline
Activity: 3
Merit: 0
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January 15, 2018, 10:34:12 AM |
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My Doge withdraw received in seconds but Nem(XEM) withdraw is pending since january 12 There are lots of pending Nem withdrawals and tickets unanswered. Anyone has gotten response from support?
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valkoun
Member
Offline
Activity: 154
Merit: 10
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January 15, 2018, 03:26:02 PM |
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so Dear hitbtc.com already several days no messages from you and hold my coins and money NEXT ME THAT THIS DO APPROVAL AND ROB USERS AND ME He had I AM PATIENCE HE WANTED I AM CANCEL 2FA ON ACCOUNT josefvalkys@ user valkoun BUT JUST ON PURPOSE NOTHING Do not do it FOLDED I AM CRIMINAL NOTIFICATION ON FBI POLICIES FOR FRAUD AND I HOPE THAT BUDETE CONFIDENTIAL MANY SHOWS SE CONNECT FBI shelf reporting bitcoin fraud https://www.fbi.gov/https://tips.fbi.gov/#googtrans(cs) http://www.ic3.gov/default.aspxhttps://www.ftc.gov/ROB SE I DO NOT KNOW ALREADY IT TESTED MUCH PEOPLE AND STUPIDLY IMPACTS THAT THEM IT GO THROUGH BUT BAD LUCK NOW VE PRISON IT PULL MYSLEL THAT YOU BIT GOOD EXCHANGE RATHER SHIT
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mishax1
Legendary
Offline
Activity: 2898
Merit: 1017
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January 15, 2018, 07:34:36 PM |
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Peercoin - can't deposit. Maidsafe - withdrawals are disabled. https://hitbtc.com/system-health is not reliable..
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devishanth
Newbie
Offline
Activity: 4
Merit: 0
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January 16, 2018, 11:18:25 AM |
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Hi Hitbtc
Please process my KICK withdrawal ID 313f8b2e-d428-4b92-b950-fb8a1e24e605. Funds are stuck. Losing lot of money. No transaction hash yet. Ticket #195112. Requesting your urgent attention and help to process my withdrawal.
Thanks
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