www.BITSTAMP.net Bitcoin exchange site for USD/BTC

[Chancellor]

I don't think I can use the "open orders" api call.
Because maybe my order hasn't been processed yet.

It seems to me that when placing order call returns, the order is already processed, so either placed on the list of open orders, or executed immediately.

There is only an overview of user transactions. But how can i be sure that doesn't include open transactions.

In my opinion there is no such thing as "open transaction". Order is open, and when there is price match, transaction is exectued (it is a single time point event), then order is fulfilled. Every transaction has order id in its data. Of course larger orders may be executed in multiple transactions. My guess is that you sum all the transactions having your order id (if there are any). If they sum up to the whole order, it has been fully executed.

[buciake]

I don't think I can use the "open orders" api call.
Because maybe my order hasn't been processed yet.

It seems to me that when placing order call returns, the order is already processed, so either placed on the list of open orders, or executed immediately.

There is only an overview of user transactions. But how can i be sure that doesn't include open transactions.

In my opinion there is no such thing as "open transaction". Order is open, and when there is price match, transaction is exectued (it is a single time point event), then order is fulfilled. Every transaction has order id in its data. Of course larger orders may be executed in multiple transactions. My guess is that you sum all the transactions having your order id (if there are any). If they sum up to the whole order, it has been fully executed.

Hi, thanks for your reply.

Let's have a look at the bitcoin withdrawal api.
The api will only return a boolean value (true or false).
The value is representing the transaction is placed or not.

But that not really useful information.
How will I ever be able to check the status of the transaction.

[Chancellor]

Let's have a look at the bitcoin withdrawal api. The api will only return a boolean value (true or false). The value is representing the transaction is placed or not. But that not really useful information. How will I ever be able to check the status of the transaction.

I've only programmed a trading bot, so have not used withdrawal API. However, you may check what really is returned by bitcoin withdrawal request. It may be that it returns additional JSON formatted data. If not, your only option is to read the list of withdrawals, then match your one by timestamp, type, amount and destination bitcoin address. Then you have the status.

[smoothie]

I made a 30 BTC withdraw today, it always processed within 1 miniute.
But this time 5 hours passed and still "waiting to be processed".
I'm a little worried about it. Any one experienced such delay? for so long?

Yup made a similar withdraw today in size and it is still in the "waiting to be processed" stage.

Usually takes at most 5-10 minutes and it hits the block chain.

I've sent a support ticket in about this.

[buciake]

Let's have a look at the bitcoin withdrawal api. The api will only return a boolean value (true or false). The value is representing the transaction is placed or not. But that not really useful information. How will I ever be able to check the status of the transaction.

I've only programmed a trading bot, so have not used withdrawal API. However, you may check what really is returned by bitcoin withdrawal request. It may be that it returns additional JSON formatted data. If not, your only option is to read the list of withdrawals, then match your one by timestamp, type, amount and destination bitcoin address. Then you have the status.

Okay, thanks man I will check that.

[Firebug24k]

Made a wire transfer withdrawal, it was successfully deposited in my account (USD), except the amount was wrong.  Instead of 1785, I got 1758.  I suspect a typo of the last two digits - it's the only thing that make sense (swapped).  I opened a support ticket but am not hopeful on getting a resolution.  Has anyone seen anything like this before?

[Chancellor]

Instead of 1785, I got 1758.  I suspect a typo of the last two digits

"International withdrawals will be charged with 0.09% fee, minimum fee is $15.00 on Bitstamps end and may incur additional international bank fees.". Maybe this? However in your case the missing 27 USD is about 1.5%, which is much more than 0.09%...

[bitcoinmarketmaker]

Has anyone seen anything like this before?

Yes, that is 15USD withdrawal fee and then the other 12 USD is the fee that your bank (and sometimes intermediary banks) charge for receiving. The fee that is charged by your receiving bank is not a fixed fee, it will be higher or lower depending on the amount.

[best-miner.com]

Your register is too complex for chinese people, some of our customers said they want to get a account in your website, but it may takes more than 1 month to prepare the document, hope you can find a solution to avoid so many document for international customers.

[buciake]

Let's have a look at the bitcoin withdrawal api. The api will only return a boolean value (true or false). The value is representing the transaction is placed or not. But that not really useful information. How will I ever be able to check the status of the transaction.

I've only programmed a trading bot, so have not used withdrawal API. However, you may check what really is returned by bitcoin withdrawal request. It may be that it returns additional JSON formatted data. If not, your only option is to read the list of withdrawals, then match your one by timestamp, type, amount and destination bitcoin address. Then you have the status.

The problem with the list of withdrawals is that there is no "destination bitcoin address" present.
There is no reliable way to check if the withdrawal request was successful.

I'm feel like im missing something here. 
Because I just can't believe the api is so lacklustre.

[Lauda]

Website is down? I can't get past incapsula.

[Chancellor]

Website is down? I can't get past incapsula.

Website + trading API as well (returns "503 Service Unavailable"). As a result Bitstamp is frozen since 08:02 UTC.

[Rannasha]

Website is down? I can't get past incapsula.

Due to upgrades and maintenance our site will be unavailable on Sat 25 Jan 2014, between 9:00 and 12:00 GMT+1. Thank you for understanding!

Twitter.com/Bitstamp

edit: Though it would be nice if web-services replace their front page with a static page showing such a maintenance-notice rather than people having to go to social media to find out.

[lnternet]

would be nice if web-services replace their front page with a static page showing such a maintenance-notice

most certainly

[F-bernanke]

I hope they are upgrading there servers, the 10sec+ orderbook lag is horrible, your basicly trading blind.

[chipbike]

Someone is experiencing problems with e-mail in Bitstamp. I've tried to withdrawal Bitcoins, but it looks like their e-mail system ins not working. I need to do a confirmation of the withdrawal by clicking the link, but the e-mail never arrives.

Anyone?

[chipbike]

It is working again 

[GodHatesFigs]

Is it possible to deposit GBP? Would I be charged for the conversion to USD?

[hazek]

Is it possible to deposit GBP? Would I be charged for the conversion to USD?

We can accept any currency which is then automatically converted by our bank into USD, free of charge, at their daily exchange rate spreads which you can examine here: http://www.unicreditbank.si/tecajna_lista/?t=1&id_menu=&language=ENG

[js1985]

Hi just wondering is email support closed at weekends? is there a phone to ring about an issue?

Thanks for great service so far