Miiike
Legendary
Offline
Activity: 2030
Merit: 1059
Wait... What?
|
|
December 09, 2015, 01:22:14 PM |
|
umm sir, is xapo responsible to faucet account that supported by xapo? im just wanna ask because my account suspended, i dont break any rules but my account get suspended i really appreciate if someone can help me No, xapo is not responsible for the faucets, xapo only provide API script for faucet owners to use okay sir, thx for helping me maybe i must let it go, or waiting for the response on the faucet owner Which faucet is it? You do aware that some faucet forbid us to use vpn while accessing their service, right? Is it possible that you accidentally turned your vpn on while accessing the faucet site? If that's the case, then just try to turn it off and re-access the site, some faucet provider just temporarily block your access (while some, unfortunately, took longer suspension to your account) which means you can once again get your full access once your vpn service turned off.
|
|
|
|
tedmrogers
Newbie
Offline
Activity: 10
Merit: 0
|
|
December 09, 2015, 02:04:45 PM |
|
I can assure you that a delay in customer support does not indicate anything negative about the trajectory of our business. Quite the opposite -- it is precisely because we are having success, which we are grateful for, that we have to gaps to fill in customer support. How soon will you stack up your support staff and how soon will the support requests be dealt with? If I could give you exact timelines, I would but I can't with certainty and I don't want to mismanage expectations. It will be a process of improvement. Thanks
|
|
|
|
dragonusa9
|
|
December 09, 2015, 05:45:32 PM |
|
umm sir, is xapo responsible to faucet account that supported by xapo? im just wanna ask because my account suspended, i dont break any rules but my account get suspended i really appreciate if someone can help me No, xapo is not responsible for the faucets, xapo only provide API script for faucet owners to use okay sir, thx for helping me maybe i must let it go, or waiting for the response on the faucet owner Which faucet is it? You do aware that some faucet forbid us to use vpn while accessing their service, right? Is it possible that you accidentally turned your vpn on while accessing the faucet site? If that's the case, then just try to turn it off and re-access the site, some faucet provider just temporarily block your access (while some, unfortunately, took longer suspension to your account) which means you can once again get your full access once your vpn service turned off. the faucet is farmsatoshi sir, im never using any VPN to play that faucet because i dont have any idea to use it and im just play it while relax or when im not busy and the reason is after withdraw the satoshi, and then "breaching the T&C" notice appear immediately and my account can't be reaccess anymore
|
|
|
|
Miiike
Legendary
Offline
Activity: 2030
Merit: 1059
Wait... What?
|
|
December 09, 2015, 06:28:55 PM |
|
the faucet is farmsatoshi sir, im never using any VPN to play that faucet because i dont have any idea to use it and im just play it while relax or when im not busy and the reason is after withdraw the satoshi, and then "breaching the T&C" notice appear immediately and my account can't be reaccess anymore
Since that your account has been blocked, I don't think you can open their "suspended" list? If you'd like, tell me your username either here or by PM, I'll look at those list, maybe it could clarify of why did your account suspended
|
|
|
|
iluvbitcoins
Legendary
Offline
Activity: 2198
Merit: 1150
Freedom&Honor
|
|
December 09, 2015, 06:29:16 PM |
|
Ordered a xapo debit card more then a month and a half ago. Didn't arrive and no response to my e-mails.
|
Looking for a signature campaign.
|
|
|
bitcoinmar
|
|
December 09, 2015, 07:05:21 PM |
|
Today I am trying to login but its not working as I entering my code its login off for me is this problem only with me or any one else also have problem like this need update about this
|
|
|
|
Miiike
Legendary
Offline
Activity: 2030
Merit: 1059
Wait... What?
|
|
December 09, 2015, 07:26:28 PM |
|
Today I am trying to login but its not working as I entering my code its login off for me is this problem only with me or any one else also have problem like this need update about this
Just checked it via mobile app, it works fine Also checked the web based one, took a longer time to load than usual but it allow me to log in.. Though, I suspect they encounter some problem. Their activity list, the one which show you your earning and payment list, got empty.. Maybe you want to try accessing it via mobile app?
|
|
|
|
bitcoinmar
|
|
December 09, 2015, 07:35:24 PM |
|
Today I am trying to login but its not working as I entering my code its login off for me is this problem only with me or any one else also have problem like this need update about this
Just checked it via mobile app, it works fine Also checked the web based one, took a longer time to load than usual but it allow me to log in.. Though, I suspect they encounter some problem. Their activity list, the one which show you your earning and payment list, got empty.. Maybe you want to try accessing it via mobile app? No I am trying to access via computer but I think today my Internet is also very slow some other bitcoins sites also troubling but sites other then bitcoin working ok
|
|
|
|
teddy5145
|
|
December 10, 2015, 12:59:05 AM |
|
Yes it's a good suggestion -- monitoring this forum and other channels definitely falls under the scope of customer support. Thank you -- best regards,
I see that this topic was started by xapo official account, why don't you put someone to manage that id Im sure it will be a great addition
|
|
|
|
lama-hunter
|
|
December 10, 2015, 01:22:25 AM |
|
Really like the Service of Xapo Keept this up regards lama-hunter
|
|
|
|
dragonusa9
|
|
December 10, 2015, 06:52:12 PM |
|
the faucet is farmsatoshi sir, im never using any VPN to play that faucet because i dont have any idea to use it and im just play it while relax or when im not busy and the reason is after withdraw the satoshi, and then "breaching the T&C" notice appear immediately and my account can't be reaccess anymore
Since that your account has been blocked, I don't think you can open their "suspended" list? If you'd like, tell me your username either here or by PM, I'll look at those list, maybe it could clarify of why did your account suspended the real things is my account suspended because im trying to withdraw 200K satoshi into my account the transaction failed and i got suspended. im trying to contact the admin because of this problem lot of people receive this problem too, among the high lvl players got suspended
|
|
|
|
Miiike
Legendary
Offline
Activity: 2030
Merit: 1059
Wait... What?
|
|
December 10, 2015, 07:16:48 PM |
|
the faucet is farmsatoshi sir, im never using any VPN to play that faucet because i dont have any idea to use it and im just play it while relax or when im not busy and the reason is after withdraw the satoshi, and then "breaching the T&C" notice appear immediately and my account can't be reaccess anymore
Since that your account has been blocked, I don't think you can open their "suspended" list? If you'd like, tell me your username either here or by PM, I'll look at those list, maybe it could clarify of why did your account suspended the real things is my account suspended because im trying to withdraw 200K satoshi into my account the transaction failed and i got suspended. im trying to contact the admin because of this problem lot of people receive this problem too, among the high lvl players got suspended Seems it's a common problem.. Here, go to this thread if it is help https://bitcointalk.org/index.php?topic=1076006.20;topicseen
|
|
|
|
anonymousx
|
|
December 10, 2015, 07:33:31 PM |
|
Dead support have nothing to do with huge success, if it means anything it means you are maximizing your profit by not hiring support which fall under greed not success.
Treat satoshi or btc owners alike, I don't want my 0.5 BTC back, you can have it for teaching me a lesson to never ever trust a service, I only trust the trust less blockchain now, about time that services like you showed up and started ripping people off.
|
|
|
|
teddy5145
|
|
December 11, 2015, 08:43:21 AM |
|
Dead support have nothing to do with huge success, if it means anything it means you are maximizing your profit by not hiring support which fall under greed not success.
Treat satoshi or btc owners alike, I don't want my 0.5 BTC back, you can have it for teaching me a lesson to never ever trust a service, I only trust the trust less blockchain now, about time that services like you showed up and started ripping people off.
Blockchain can't be trusted also, their security is a joke, the wallet is easily breached, if you want you can use offline wallets Anyway,im still waiting for xapo official support here to assist us
|
|
|
|
dragonusa9
|
|
December 11, 2015, 10:28:50 AM |
|
the faucet is farmsatoshi sir, im never using any VPN to play that faucet because i dont have any idea to use it and im just play it while relax or when im not busy and the reason is after withdraw the satoshi, and then "breaching the T&C" notice appear immediately and my account can't be reaccess anymore
Since that your account has been blocked, I don't think you can open their "suspended" list? If you'd like, tell me your username either here or by PM, I'll look at those list, maybe it could clarify of why did your account suspended the real things is my account suspended because im trying to withdraw 200K satoshi into my account the transaction failed and i got suspended. im trying to contact the admin because of this problem lot of people receive this problem too, among the high lvl players got suspended Seems it's a common problem.. Here, go to this thread if it is help https://bitcointalk.org/index.php?topic=1076006.20;topicseenok sir, thx for helping me but the problem still unsolved, can you contact the admin to fix this problem? lot of people still searching for admin help, but none get fixed
|
|
|
|
Miiike
Legendary
Offline
Activity: 2030
Merit: 1059
Wait... What?
|
|
December 11, 2015, 05:03:25 PM Last edit: December 11, 2015, 05:17:57 PM by Miiike |
|
the faucet is farmsatoshi sir, im never using any VPN to play that faucet because i dont have any idea to use it and im just play it while relax or when im not busy and the reason is after withdraw the satoshi, and then "breaching the T&C" notice appear immediately and my account can't be reaccess anymore
Since that your account has been blocked, I don't think you can open their "suspended" list? If you'd like, tell me your username either here or by PM, I'll look at those list, maybe it could clarify of why did your account suspended the real things is my account suspended because im trying to withdraw 200K satoshi into my account the transaction failed and i got suspended. im trying to contact the admin because of this problem lot of people receive this problem too, among the high lvl players got suspended Seems it's a common problem.. Here, go to this thread if it is help https://bitcointalk.org/index.php?topic=1076006.20;topicseenok sir, thx for helping me but the problem still unsolved, can you contact the admin to fix this problem? lot of people still searching for admin help, but none get fixed If no one get an answer, I failed to see how could I got some help from admin since I'm just a regular user too I'll still try to contact them from their support page, though. Edit: Hi, I read their forum when trying to reach them, I suggest you to post your problem on their thread too http://forumsatoshi.com/showthread.php?3248-Account-banned-suspended/ or follow the development of this case (where the admin still give no response) here http://forumsatoshi.com/showthread.php?3340-DO-NOT-WITHDRAW-for-the-TIME-BEING/
|
|
|
|
Xapo_Partners
Newbie
Offline
Activity: 31
Merit: 0
|
|
December 11, 2015, 11:29:06 PM |
|
the faucet is farmsatoshi sir, im never using any VPN to play that faucet because i dont have any idea to use it and im just play it while relax or when im not busy and the reason is after withdraw the satoshi, and then "breaching the T&C" notice appear immediately and my account can't be reaccess anymore
Since that your account has been blocked, I don't think you can open their "suspended" list? If you'd like, tell me your username either here or by PM, I'll look at those list, maybe it could clarify of why did your account suspended the real things is my account suspended because im trying to withdraw 200K satoshi into my account the transaction failed and i got suspended. im trying to contact the admin because of this problem lot of people receive this problem too, among the high lvl players got suspended Seems it's a common problem.. Here, go to this thread if it is help https://bitcointalk.org/index.php?topic=1076006.20;topicseenok sir, thx for helping me but the problem still unsolved, can you contact the admin to fix this problem? lot of people still searching for admin help, but none get fixed Unfortunately Xapo is unable to help you with this since Farmsatoshi's teams are the ones who grant access to their service/game. As others have suggested you will have to reach out to their admin for help.
|
|
|
|
iluvbitcoins
Legendary
Offline
Activity: 2198
Merit: 1150
Freedom&Honor
|
|
December 12, 2015, 04:47:31 PM |
|
I have not received my xapo debit card
Why are you not answering to my e-mails?
|
Looking for a signature campaign.
|
|
|
onewiseguy
|
|
December 12, 2015, 05:33:15 PM |
|
same no debit card.
also what happened to the affiliate sites?
|
|
|
|
dragonusa9
|
|
December 12, 2015, 06:46:46 PM |
|
Unfortunately Xapo is unable to help you with this since Farmsatoshi's teams are the ones who grant access to their service/game. As others have suggested you will have to reach out to their admin for help.
i have already tried to contact the admin but i got none response for the help, so im searching for another help like from xapo as the supported wallet i registered that forum, but i can't post any on the forum still confuse why i can't post anything because of no permission to access the page or bla bla bla
|
|
|
|
|