It would be nice to see BTC below $200  I disagree. It will cause only 2-3 manufacturers to survive, which is a real threat to the ecosystem, IMHO. |
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bit off topic it seems that diff is plateauing a bit with the drop in bitcoin price https://bitcoinwisdom.com/bitcoin/difficultyI'm kind of glad about the price drop, its really hurting the whales who dump BTC i think since it makes it harder for them to pay their bills and they might have to start dumping hardware at lower costs. It's negative feedback loop, caused by inefficient miners forced to sell to pay electricity bills. On top of that, BitFury is selling huge amounts. |
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have fun Welcome back. One day it will be a movie "the return of Raskul". Cheers |
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Can ask for lower declaration value??
I believe they said "NO" ...many pages ago... ZiG Untrue. The reply is contact sales@ |
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Can ask for lower declaration value??
Contact sales@ |
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We are working through the holiday to produce the remaining units.
As there are no outgoing shipments during the holiday, all the units that haven't been shipped yet will be shipped out early next week.
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Want to thank SPTech for building a great product in the SP30. Just sold the few we had and they were snapped up right away at a very favorable price. The ran non-stop for 30 days without a burp or hiccup over the 4.5Th stated range that was given.
Quality speaks. Thanks again for the great experience. When conditions are right we hope to get more units.
Thank you. |
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These are just my opinions but...
I find such replies unprofessional. I don't think that the fact that it is a forum reply and not direct customer support reply by e-mail provides and excuse to be informal and unprofessional in communication. Regardless what customer types here (I'm not talking about trolls but customers).
Also, often when someone asks the question you reply that it is already explained somewhere in the thread. People don't have so much time to browse through hundreds of pages of forum to find the answer. Nice and professional way would be to either copy the answer or provide a link to the post. Sometimes when I read your replies here it looks like you are talking to some pub buddies not customers
Noted. Indeed, I'm not a customer support professional and my Israeli rough edges are sometimes seen. http://en.m.wikipedia.org/wiki/Sabra_(person) |
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Imo the hardware and support is excellent, and the team knows what they are doing. Most of the negative posts in this thread are from people looking for refunds on preorders
Thank you. Most of the negative posts are from trolls, not from people looking for refunds on preorders. To be clear, I'm not calling ANY of our customers or prospect customers trolls. The trolls knows who they are. Don't get embittered by it is my meagre advice. I'm not. Learnt a new word. |
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Imo the hardware and support is excellent, and the team knows what they are doing. Most of the negative posts in this thread are from people looking for refunds on preorders
Thank you. Most of the negative posts are from trolls, not from people looking for refunds on preorders. To be clear, I'm not calling ANY of our customers or prospect customers trolls. The trolls knows who they are. |
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To be honest, since about a month or two ago, I have found many of your replies in this thread to be very abrupt, dismissive or just unfriendly.
I'm sorry you feel that way. Can you post an example or two? I do acknowledge that our support replies sometimes takes too long. We're overwhelmed with requests. Guy Wouldn't being overwhelmed with support requests be indicative of a problem with your hardware or staffing levels? We're increasing our staff, but finding good people takes time. Guy |
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To be honest, since about a month or two ago, I have found many of your replies in this thread to be very abrupt, dismissive or just unfriendly.
I'm sorry you feel that way. Can you post an example or two? I do acknowledge that our support replies sometimes takes too long. We're overwhelmed with requests. Guy |
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Wissam,
I don't intend to argue or reply on your specific refund issue anymore.
I'll repeat my claim that it wasn't done on purpose.
I'll add that in your specific order, we took much more than extra mile.
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Please stop posting about your personal refund issue here. I wrote, very clearly, that the refund is being processed and when you should expect it. Guy I find it very interesting that the time my refund was processed in BTC(After you guys delayed so much) was the time the rate dropped like this resulting in me losing about $2,000 USD. And this is relevant and contribute to the forum in what way ? Venting is important, but so is self restraint. It wasn't done on purpose, despite what you may believe. Guy Don't argue with "customers" in public forums. It makes you look petty and cheapens the brand. Indeed. I argue that I argued.  |
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Please stop posting about your personal refund issue here. I wrote, very clearly, that the refund is being processed and when you should expect it. Guy I find it very interesting that the time my refund was processed in BTC(After you guys delayed so much) was the time the rate dropped like this resulting in me losing about $2,000 USD. And this is relevant and contribute to the forum in what way ? Venting is important, but so is self restraint. It wasn't done on purpose, despite what you may believe. Guy |
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Please stop posting about your personal refund issue here. I wrote, very clearly, that the refund is being processed and when you should expect it. Guy |
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On Windows, you can use DiskPart command line and then: list disk select disk X list partition select partition Y delete partition and the create partition (use help command) |
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Hey, Guy, Zvisha, Gadi, Katya, everybody at Spond.
shana tovah u'metukah to ya'll
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...Now, it seems obvious that the delay with this refund is deliberate...
Incorrect. Without getting into your specific history case (not that interesting, but if some is interested, the details are few pages back), every "special" non streamlined case causes quite a lot of work for us. We're very busy with fulfilling customers orders and "special" cases are getting second priority. Guy |
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