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Guys, gals, dogs and miners, please behave. No need to get personal.
Guy
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... @ Sponds ... When will the SP31 compensation be sent - 2 weeks now since I gave Barbara my details?
We're working through the list. Guy |
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that's the raskul household set for winter  ... Wow!!! |
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Not to wake the difficulty up ? |
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... besides the obvious increase in hardware quality, density, and customer support of SP over bitmain?  Thank you. We're working to increase our support workforce. Guy |
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Truly glad to see that Spondoolies-Tech seems like one of the good guys. Keep it up, guys.
Thank you. Guy |
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humph! i'm gonna get better ones.  Also great write up His your SP20 still on vacation, seeing the world ? |
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Okay I purchased one last week it arrived today. I will show lots of photo . I will test it on various settings with different psu's. ...  ... Great pictures. |
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I have an Emerson 1200 PSU failure .. what would be the easiest way to contact SPT for warranty?
...
Email support@ |
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Confirmed. Waiting patiently to my sample. Guy |
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Waiting for my sample  |
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same problem as before and I am using the address you sent the first one to me.
Please test again. If the problem persists: clear cookies, use another browser or incognito mode. |
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I can't seem to order an sp20E or 2 sp20E's the cart tells me no shipping for my address.
I purchased 1 last week and was looking to get 2 more. Any info on how get the shipping to work would help
same here, finally was going to pull the trigger after talkin myself into it all day.. then wasnt able to You can try again, we solved the issue. |
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Hi All
We have now new support team.
You can see them online as spond.support.1 (Sonya) and spond.support.2 (Michael).
They accept direct Skype calls between 14:00-16:00 and 19:00-21:00 Israel time.You can also send mail like always, to support@spondoolies-tech.com. If they can not help, they will redirect you to me. Well, got up early today to talk to support. It's 14:37 Jerusalem time, nobody there. Now I gotta go to work. I get off work too late to talk to them at 1900 hours...some I'm screwed for another week. I feel your pain, they've been ignoring my emails for 3 days now. Customer support is non-existent. What's your order# and support ticket# ? Guy I spoke with Michael I think really late Friday night. He said he was going to look into an RMA, or maybe a board replacement, as he tapped into my SP20, and couldn't get the stuck ASIC #4 to work at all. My SP20 arrived early November and the order # was 2754. I don't have a ticket support number. Oh, thanks for the T-shirt, by the way. We'll RMA the unit, contact support@ Guy |
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The SP20 can be under-clocked to ~0.5 J/GH, depending on cooling and specific ASIC batch.
Cooling? Ambient temperature. any specifics? it has to be hot (>25C), cold (<18C) or in a specific range? Measurements were done with Emerson 1600. It offers (according to spec) minimal efficiency of 92% in our tested working points @25C ambient. |
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