2401
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Economy / Gambling / Re: Cloudbet.com - LIVE DEALER CASINO and LIVE SPORTSBOOK - 5 BTC signup bonus
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on: February 23, 2014, 04:38:59 PM
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Complete shit, I've had nothing but trouble with this site. My balance on the site has shown variations from -9.8*** btc to over 300 btc, the casino floor dealers have made mistakes and not followed the commands given by me for my wager. The casino floor has attempted to make contact with the owner of cloudbet to instruct them to credit my account several times. I suppose he refuses, as he has not complied and has not responded to me. He joined just-dice chat in attempts to advertise yesterday, I confronted him. He said I'm very sorry I'll fix it right away, and the proceeded to tell me my balance would be corrected on my next deposit. What a claim! It made me lol, but I complied. Sent a deposit of .01 to the account. I informed user (Golf) in jd chat, owner of cloudbet that I made my deposit as requested. I received no further response, and what a surprise he did not fix my balance.
Hi Arrogantx, Apologies, we missed this post the first time around. The party you were speaking with in just-dice chat is NOT a representative of Cloudbet. We do NOT have any representative that posts there. I cannot comment on what was said in the chat, only that it was NOT from us. Please ONLY communicate with us through our official support line via email at support@cloudbet.com, and this account here on Bitcointalk. I will personally look into your issue first thing on Monday. Cheers, Cloudbet
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2403
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Economy / Gambling / Re: Cloudbet.com - LIVE DEALER CASINO and LIVE SPORTSBOOK - 5 BTC signup bonus
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on: February 23, 2014, 04:20:49 PM
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I am still waiting to be paid for a winning blackjack hand from 24 hours ago. Chatted with support who stated 'Yes, this was an obvious error in payment and the site operator would be responsible for paying you (me)'. Well, after numerous emails and PM....i've got nothing.
Hand #1426911
Playing two hands, 250 chips bet on each:
My hand: 2,7,4 = 13 7,6 = 13
Dealer: 4,8,Q = 22
My bet was deducted as if I lost. I should have been paid 500 winnings, plus my 500 initial bet. Nope. Nothing. As somone who has bet nearly 10 BTC on this site in the last week...this is very, very frustrating.
Hi firecasey, Our support team has picked this up and will be in touch with you shortly. Cheers, Cloudbet
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2405
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Economy / Gambling / Re: Cloudbet.com - LIVE DEALER CASINO and LIVE SPORTSBOOK - 5 BTC signup bonus
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on: February 23, 2014, 09:43:19 AM
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Hi can u tell me is this 5BTC bonus for sports or is it casino? I want a sports bonus and would i need to deposit 5BTC to get this 5BTC bonus or is it different since it clears and isn't a match?
Hi Legions36, We run one bonus across all products. You can earn points towards clearing the bonus by betting on both sports and in the live casino (or a combination). Every bet earns you loyalty points. Cheers, Cloudbet
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2409
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Economy / Gambling / Re: Cloudbet.com - LIVE DEALER CASINO and LIVE SPORTSBOOK - 5 BTC signup bonus
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on: February 19, 2014, 04:26:08 PM
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We have 33 markets open for tonight's UEFA Champions League matches! The defending champions, Bayern, and Pep Guardiola travel to Premier League high-flyers Arsenal, and AC Milan entertain heavily fancied Atletico Madrid. Markets are open for 1x2, Over/Under, Double Chance, HT/FT, HT, Correct Score, Asian Handicap, Both Teams to Sore, and over two dozen more. http://cbet.ly/1m9RHf9
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2413
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Economy / Gambling / Re: Cloudbet.com - the world's ONLY bitcoin LIVE DEALER CASINO - 5 BTC signup bonus
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on: February 14, 2014, 11:52:21 AM
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Used this site for a while and everything's good so far. Prompt bets, decent odds etc.
I also helped this site with an issue they were having a few days ago, all of the reporting went well and they were very professional during the process. Just awaiting the bounty now, will let you when they deliver :-)
Update: All went well! They handled this situation very well and I thank them for being polite during the process. I'll continue to use the site without any hesitations.
Hi SoyElPadrino, Thanks again for your assistance. Please let us know if there is anything else we can help with. Cheers, Cloudbet
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2414
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Economy / Gambling / Re: Ratings for all the bitcoin sports books
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on: February 14, 2014, 11:50:11 AM
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Hi folks,
Great initivate by Peeps Place. Please let us know if you have any questions or if there is anything we can help with.
At Cloudbet, we too store all player funds in cold storage, and do not ever take any currency risk.
Please feel free to contact us if we can be of any assistance.
Cheers, Cloudbet
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2415
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Economy / Gambling / Re: Cloudbet.com - the world's ONLY bitcoin LIVE DEALER CASINO - 5 BTC signup bonus
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on: February 13, 2014, 07:32:55 AM
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I have played some BlackJack and I have some concerns: -The dealer yawned over 10 times in 20 minutes -Every once in a while I get kicked out and receive a "are you still there" message. This only happens at the moment the dealer shows her last card. So I don't even know how the hand ended. -The video gets laggy very often, the options appear before I can see the card I got. And hitting the refresh button gets annoying. -The chat button disappeared
All in all, it's not a bad casino, but it's far from professional.
Hi crazy573, Thanks for your message and thank you for your suggestions. We will look into each of them and update you in coming weeks and months. Can I ask where you are connecting from? It would help us trace the video lag issue. Cheers, Cloudbet
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2416
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Economy / Gambling / Re: Cloudbet.com - the world's ONLY bitcoin LIVE DEALER CASINO - 5 BTC signup bonus
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on: February 13, 2014, 07:31:19 AM
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Hi folks, Unfortunately, due to current issues in the bitcoin network (such as the ones affecting Bitstamp), our bitcoin deposits and withdrawals are currently disabled. Any deposits or withdrawals made in this time will still be processed, but there may be a delay. We are currently working on the issue and hope for it to be resolved in coming hours. Please accept our apologies for any inconvenience caused. Please see here for more information: http://www.coindesk.com/massive-concerted-attack-launched-bitcoin-exchanges/Please feel free to contact us if you have any questions or concerns - the best way is by email to support@cloudbet.com. Cheers, Cloudbet Hi all, An update for you here - we have updated our implementation and all deposits and withdrawals are now working as normal. Please let us know if you experience any difficulties. Best of luck in the sportsbook and casino! Cheers, Cloudbet
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2418
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Economy / Gambling / Re: Cloudbet.com - the world's ONLY bitcoin LIVE DEALER CASINO - 5 BTC signup bonus
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on: February 09, 2014, 10:43:55 AM
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55 minutes and no deposit to my account was going to play the 0 and would have won the 36 times, this site is not good if you want to play fast.
Finally the 0 came out in roulette.
Im thinking you dont have anyone one attending to this site 24 Hours.
1J4wss34CjT8uL2GN1gneKD5nAv4gCyGcr
Today 16:12:34 5 Confirmations -0.1002 BTC 29.0923017 BTC
Hi zolace, This deposit was received and credited. Please let us know if you encounter any further difficulty. Cheers, Cloudbet
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2419
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Economy / Gambling / Re: Cloudbet.com - the world's ONLY bitcoin LIVE DEALER CASINO - 5 BTC signup bonus
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on: February 08, 2014, 10:34:25 AM
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How do you play with your bonus? Is this available for me to use? Bonus Balance 0.99BTC Points needed until next bonus release: 156 Loyalty Points: 644 Also i was one of the earlier users 10th january first deposit.. I cant see 5 BTC bonus or is that released with loyalty points too? Hi spartan82, Thanks for your message. From what you have pasted, it appears the bonus is available to you. You need 156 loyalty points to release the next 0.01 of bonus. The early users 5 BTC bonus is also cleared with loyalty points. If you have any inquiries specific to your account, please email support@cloudbet.com and we can look into it for you. Cheers, Cloudbet
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