The cloudbet thread consistently has people complaining of payments taking hours to days.

Also consistent complaints of waiting many days for a response from their cs.

A book taking some of the bigget bets (if not the biggest) on the net not being able to afford 24/7 live chat, or even enough cs people to be able to respond promptly,  is disturbing.

Still no answer from Cloudbet support. This is ridiculous.



CASE SOLVED! CLOUDBET IS #1!

Still have not answered the question.

How often do you convert the loyalty points to BTC? I do see some transactions it in my wallet, sometimes I see a dozen mini-deposits in a day, then nothing for days. It does not seem to correlate time wise to my play in any way.?

How can a person tell if his points are redeemed correctly?

In regards to loyalty pointy redemption, how often do you redeem and add the BTC to peoples accounts?


I do see some transactions it in my wallet, sometimes I see a dozen mini-deposits in a day, then nothing for days. It does not seem to correlate time wise to my play in any way. There seems to be no way to track what is being added as you leave the loyalty points intact. How can a person tell if his points are redeemed correctly?


This is my 3rd post asking the same question.

I have major problems with my account. No one reach me it's been 15 hours. I'm growing impatient.

I was One of the frequent Gambler of their Sportsbook but now i feel proud that i switched to directbet and i am happy there, because of their Unresponsive nature and Bad support.
They once Took a small amount of mine as a lost ~0.8 BTC moreover the same type of stuffs happened with Directbet but they provided me with support and changed accordingly , even the bet that time was higher than cloudbet ~1.4BTC.
I think Cloudbet should re-innovate their thoughts about the business.
It is not always Money-Money their is something called Reputation also.
Regards,
everaja

I made my bet 4 hours ago and it still says pending do i have to wait for the game to start to be confirmed or do i get a confirmation before the game star?? And if the game start and still pending will i get my money back?? I bet 550 on patriots and if the patriots win and my bet dont get procces i will be really mad!! Help me here!!

Here is a screen shot of the bets I mentioned in the previous post:



Very disconcerting to see the same event graded as both a win and loss 

Withdrawal processed after 15 hours. Support ticket closed after 18 hours.

Subsequent withdrawal times and amounts:
2.5BTC - one hour-ish
3.7BTC - instant

I have no reason to distrust Cloudbet but the common server issues(server response times/cloudflare)/technical issues(have had to delete all session cookies a few times to get the live dealer casino up and running), random withdrawal times and slow support doesn't actually make me feel safer betting there.

Cloudbet - it works... Most of the time...

Thanks, no wonder people like betting here, I tried your site, it is great, first reason is high stake betting, NO.1 in BTC sportsbooks, second reason is fast grade, I got the balance within 5 mins, third, instant deposits and withdrawals, 0 confirmation deposit is awesome.

i remember some negative of your sites, but they are invalid for me, at least now I don't have any issue of your site, including modifying or cancelling winning bets.

One more advice, if u have better support, I am sure you will be NO.1 in btc casino and sportsbook.

I also ask this question few days back but never have any reply from Support still waiting for this

How to calculate the maximum of bets in tennis?

I see different maximum of same players in different time, like 10 hours ago, max bet on marin cilic VS Tsonga was 3 btc, now is 4.X btc. Any rules?